2009 Nissan Altima

MY NISSAN ALTIMA COUPE'S DASHBOARD IS STARTING TO MELT. WITH THAT ISSUE, THE DASHBOARD IS STARTING TO HAVE A REFLECTIVE GLARE THAT IS MAKING IT VERY DIFFICULT TO DRIVE OR SEE DURING DAYLIGHT AND NIGHTTIME WHEN THE STREET LIGHTS ARE ON. THIS IS BEGINNING TO GET SERIOUS DUE TO THE FACT THAT THIS DASHBOARD PROBLEM IS STARTING TO REALLY BLOCK MY VIEW FROM THE FRONT. WHEN THE SUN IS REALLY BRIGHT, I AM SCARED TO DRIVE BECAUSE I MAY RUN INTO THE CAR IN FRONT OF ME THAT I CANNOT SEE BECAUSE OF THE GLARE. IF I WAS TO GET INTO AN ACCIDENT BECAUSE OF THIS GLARE ON MY DASHBOARD BLOCKING MY VIEW, I WILL SUE THE MAKER OF THE CAR TO THE FULLEST. *TR

IN FEBRUARY 2009 I PURCHASED A NEW 2009 NISSAN ALTIMA. THE PURCHASE WAS MADE AT MAROONE NISSAN (NOW AUTONATION) OF PEMBROKE PINES, FLORIDA. THE VEHICLE WAS A GIFT TO MY TEENAGE DAUGHTER. THE DASHBOARD IS MELTING CAUSING A DANGEROUS GLARE, AND MAKING IT HAZARDOUS TO DRIVE. THE ISSUE OF THE MELTING DASHBOARD STARTED IN ABOUT SEPTEMBER OF 2012 WHILE MY DAUGHTER WAS AWAY AT COLLEGE. THE MELTING DASHBOARD CAUSED A SHINY GLARE IN THE WINDSHIELD MAKING IT DIFFICULT TO SEE. SHE PUT A BLANKET ON THE DASHBOARD SO SHE COULD SEE OUT THE WINDSHIELD. IN AUGUST 2013 WHEN SHE WAS HOME FROM COLLEGE SHE BROUGHT THE MELTING DASHBOARD TO THE ATTENTION OF NISSAN AUTONATION IN PEMBROKE PINES, FLORIDA. THE VEHICLE HAD 25,390 MILES AT THAT TIME. WE HAVE AN INVOICE DOCUMENTING THIS COMPLAINT. MY DAUGHTER WAS TOLD BY THE SERVICE MANAGER TO CONTACT NISSAN DIRECTLY ABOUT THE ISSUE. BECAUSE SHE WAS UNCERTAIN WHAT TO DO AND WAS RETURNING TO COLLEGE, THE CONCERN WAS NOT ADDRESSED. ON JANUARY 18, 2014, AFTER SEEING HOW BAD THE DASHBOARD WAS MYSELF; I BROUGHT THE VEHICLE BACK TO AUTONATION AND SPOKE WITH THE CUSTOMER CARE MANAGER. HE INDICATED THAT OUR DASHBOARD WAS THE WORST HE HAD EVER SEEN. HE GAVE US THE NUMBER TO CONTACT NISSAN DIRECTLY AND INITIATE A CASE. I MADE CONTACT WITH NISSAN BY CALLING 800-NISSAN-1 NUMBER AND INITIATED A CASE. UNFORTUNATELY, ON JANUARY 22, 2014, I RECEIVED AN UNFAVORABLE RESPONSE FROM NISSAN, WHO DENIED THE CLAIM, WITHOUT EVER HAVING SEEN THE VEHICLE OR ASKING FOR PHOTOS. I ASKED NISSAN WHAT APPEAL OPTIONS MIGHT BE AVAILABLE TO ME AND THE COMPANY INDICATED THERE WERE NONE. I FIND IT CHALLENGING TO BELIEVE THAT NISSAN WOULD NOT STAND BEHIND THEIR VEHICLES, PARTICULARLY WHEN THERE IS KNOWLEDGE THAT A WIDE-SPREAD SAFETY HAZARD EXISTS WITH A PARTICULAR MODEL. THIS SPECIFIC NISSAN ALTIMA'S DASHBOARD STARTED MELTING IN LESS THAN FOUR YEARS. *TR

HELP, A MELTING AND SHINY STICKY DASH ON MY 2009 ALTIMA GENERATES A TREMENDOUS GLARE ON THE WINDSHIELD AND PREVENTS ME FROM CLEARLY VIEWING THE HIGHWAY IN FRONT DURING THE DAY. IT ALSO DISTORS THE VIEWING DURING THE NIGHT DUE TO THE ON-COMMING VEHICLES HEADLIGHTS. IT IS HIGHLY SERIOUS AND DANGEROUS DRIVING SAFETY HAZARD PROBLEM THAT COULD/WILL "IT IS JUST A TIMING ISSUE" CAUSE AN ACCIDENT, THE DASH CAN'T BE CLEAN AND IS MELTING. IT IS ALSO MINIMAZING THE VALUE OF THE VEHICLE. PLEASE ADVISE IF THERE IS SOLUTION OR RECALL FROM NISSAN TO FIX THIS PROBLEM. *TR

APPROXIMATELY A YEAR AGO I NOTICED SHINY STICKY SPOTS ON MY DASH. SOMEONE TOLD ME THAT IT WAS MELTING. I HAVE LIVED IN FLORIDA ALL MY LIFE AND HAVE VEHICLES OLDER THAN THIS ONE. I HAVE NEVER SEEN A DASH MELT AND WASN'T QUITE SURE THAT WAS WHAT WAS HAPPENING. I WENT TO MY DEALERSHIP AND THEY CLAIMED THAT THEY HAVE NEVER HEARD OF THIS. I WAS LOOKING ONLINE AND APPARENTLY IT IS A BIG PROBLEM WITH NISSAN ALTIMA'S. I CANNOT CLEAN THE DASH AND THE SPOTS ARE GETTING BIGGER. THEY ARE VERY STICKY AND CAUSE A BAD GLARE ON THE WINDSHIELD. I BELIEVE THIS TO BE A SAFETY HAZARD! PLEASE LET ME KNOW IF THERE IS A RECALL OR ANY RECOURSE TO HAVE NISSAN FIX THIS PROBLEM. *TR

LAST SUMMER (2013), I NOTICED THAT MY DASHBOARD HAD STARTED TO HAVE THIS STICKY GLUEY SUBSTANCE ON IT. AT FIRST, I THOUGHT I HAD SPILLED SOMETHING ON THE DASHBOARD AND SO I STARTED TO CLEAN IT. I'VE USED BOTH CAR WIPES AND BOTH A DAMP TOWEL AND THE SUBSTANCE DOES NOT RUB OFF. RATHER, IT COLLECTED THE FIBERS FROM WHATEVER I'VE USED AND IT HAS GOTTEN WORSE (DUE TO THE HOUSTON HEAT OF THE SUMMER). I THEN CONCLUDED THAT THE DASHBOARD BECOMES STICKY BECAUSE IT IS MELTING. IT'S NOT SO MUCH THE MELTING DASHBOARD THAT GETS ME (EVEN THOUGH IT DOES DIMINISH THE VALUE OF THE CAR, IT'S ONLY A 2009), IT IS THE GLARE THAT THE MELTING DASHBOARD REFLECTS. THE DASHBOARD REFLECTS A POWERFUL GLARE IN MY FRONT VIEW WINDOW AND IT HAS BECOME EXTREMELY DIFFICULT TO DRIVE. I CONSTANTLY HAVE TO WEAR SUNGLASSES IN ORDER TO HELP WITH THE GLARE THAT THE DASHBOARD REFLECTS. OVER THE COURSE OF THE YEAR, THE DASHBOARD HAS GOTTEN SO BAD THAT I HAVE TO ASK A MEMBER OF MY FAMILY TO DRIVE ME TO WHERE EVER I NEED TO GO. THIS IS AN EXTREME PROBLEM. IF THE GLARE IS THIS BAD FOR ME, I CAN ONLY IMAGINE HOW BAD TO MUST BE FOR OLDER GENERATIONS THAT OWN THIS PARTICULAR CAR. THIS SPREADING GLARE HAS THE POTENTIAL TO BE A BIG PROBLEM. IT COULD BE THE ONSET OF MULTIPLE ACCIDENTS AND EVEN MAJOR HARM. AND SO I ASK YOU IF YOU COULD PLEASE HAVE NISSAN FIX THIS PROBLEM. *TR