2009 Nissan Altima

LAST SUNDAY MY VEHICLE WAS UNABLE TO START WITH THE FOB KEY. HAD CAR TOWED TO NISSAN AND WAS TOLD THAT IT WAS THE STEERING LOCK SYSTEM. WAS TOLD THE PART IS ON BACK ORDER AND WILL RECEIVED IN APPROX 3 WKS. ALSO, THE COST WOULD BE $930 BEFORE TAX. MY CAR IS 38,000 MILES AND NO LONGER UNDER WARRANTY. BECAUSE MY WINDOWS WERE ACCIDENTALLY LOWERED DUE TO SOMEONE HOLDING DOWN UNLOCK BUTTON ON FOB AND THEY WERE UNABLE TO CLOSE MY WINDOWS SINCE MY CAR FAILED TO START, THEY ARE ALSO SAYING I HAVE TO PAY A DAILY STORAGE FEE SINCE THEY ARE UNABLE TO LEAVE MY CAR OUTSIDE DUE TO ALL THE WINDOWS BEING DOWN. *TR

DROVE TO WORK IN THE MORNING WITHOUT ANY PROBLEMS. TRIED TO START MY CAR AT THE END OF THE DAY. CAR WOULD NOT START. THE INTELLIGENT KEY WARNING LIGHT WAS ON. CALLED THE DEALERSHIP. THEY SUGGESTED TRYING MY OTHER KEY FOB. I HAD SOMEONE BRING THAT TO ME, BUT THE CAR STILL WOULDN'T START. WITH NO OTHER OPTIONS, I HAD THE CAR TOWED TO THE DEALERSHIP (FOR $165, WHICH INCLUDED AN EXTRA $75 FEE TO HAVE THE CAR REMOVED FROM A PARKING GARAGE). THEY DIAGNOSED THE PROBLEM AS A FAULTY STEERING LOCK ASSEMBLY AND REPLACED IT FOR $624.91. I FILED A COMPLAINT WITH NISSAN AND WAS OFFERED A $250 SERVICE CREDIT FOR A FUTURE REPAIR, WHICH WOULD NEED TO BE USED IN ONLY 6 MONTHS. WHEN I INDICATED THAT THIS WAS UNACCEPTABLE, THE MANUFACTURER WOULD NOT OFFER ANY OTHER COMPENSATION, NOR ACKNOWLEDGE THAT OTHERS WERE HAVING THE SAME PROBLEM. GIVEN THAT THERE IS NO WARNING FOR THIS PROBLEM WHICH RENDERS A LESS THAN 4 YEAR CAR COMPLETELY INOPERABLE, NOR IS THERE ANY WAY TO PREVENT THIS PROBLEM FROM HAPPENING, THIS PART NEEDS TO BE RECALLED! KEYLESS ENTRY IS ONE OF THE REASONS WHY I BOUGHT THIS CAR..... NOW IT'S MY BIGGEST COMPLAINT. *TR

I WOKE UP FOR WORK AND WENT TO START MY CAR AND IT WOULD NOT START, I NOTICED THERE WAS A RED KEY LIGHT ON SO I WENT TO CHANGE THE BATTERY FOR THE KEY AND THE CAR STILL WOULD NOT START. I LOOKED THROUGH MY OWNERS MANUAL TO SEE IF THERE WAS ANYTHING I WAS MISSING AND NO LUCK! I HAD TO HAVE MY CAR TOWED TO THE LOCAL NISSAN DEALER AND WAS ADVISED THEY WOULD RUN A DIAGNOSTIC TEST TO SEE WHAT IT WAS. I WAS THEN TOLD THAT MY STEERING LOCK MODULE HAD FAILED AND WOULD NEED TO BE REPLACED IN ORDER FOR THE CAR TO WORK. I WAS TOLD THAT WITH TAX THE BILL WOULD BE $834. I WAS IN UTTER SHOCK AND WAS GIVEN NO EXPLANATION EXCEPT FOR I'VE SEEN THIS HAPPEN WITH OTHER NISSANS AND ITS TO BE EXPECTED! I DON'T UNDERSTAND HOW MY CARS WORKS 1 DAY THEN NOT THE NEXT. IT SEEMS TO BE A PATTERN WITH THIS CAR AND I AM ABSOLUTELY SHOCKED TO SEE HOW MANY PEOPLE ARE EXPERIENCING THIS SAME PROBLEM! A RECALL IS NEEDED! *TR

CAR WAS DRIVING FINE EARLIER IN THE DAY, AND CAME HOME TO PARK THE CAR IN THE DRIVEWAY. GOT BACK IN THE CAR TO HEAD TO MY NIGHT JOB, AND CAR WOULD NOT START. IT WOULD NOT EVEN SWITCH TO ACCESSORIES POSITION. CALLED THE NISSAN DEALERSHIP AND THEY GAVE ME SOME TIPS ON HOW TO START THE CAR, BUT NONE WORKED. HAD TO GET HE CAR TOWED TO NISSAN. IT TOOK 2 DAYS BEFORE THEY COULD LOOK AT IT ON A SATURDAY. I WAS TOLD MY STEERING LOCK UNIT HAD MALFUNCTIONED AND WOULD COST ME $747 BEFORE TAXES TO GET IT FIXED. ALSO, THE PART WAS ON BACK ORDER (1100 OTHER PEOPLE NEED THE SAME PART) AND THERE IS NO ETA ON THE PART. I STILL DO NOT HAVE MY CAR BACK AND HAVE BEEN HAVING TO FIND WAYS TO AND FROM WORK. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING COLUMN LOCK MECHANISM CAUSED THE VEHICLE TO BECOME INOPERABLE. THE CONTACT ALSO STATED THAT THE KEY FOB WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO PERSONALLY REMEDY THE FAILURE BY REPLACING THE BATTERY IN THE KEYLESS ENTRY REMOTE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED BUT THE PART WAS NOT READILY AVAILABLE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START USING THE KEYLESS ENTRY. ALSO, THE CONTACT STATED THAT THE INTELLIGENT KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 29,000.

I STOPPED FOR LUNCH AT A FAST FOOD ESTABLISHMENT AND AT THIS POINT EVERYTHING WITH THE CAR WAS FINE. AFTER I ORDERED AND GOT BACK INTO MY CAR, I TRIED TO START IT. THE CAR WOULD NOT START. THE KEY LIGHT APPEARED ON THE DASH. AFTER CALLING THE NEAREST DEALERSHIP, THEY SUGGESTED REPLACING THE BATTERY IN THE KEYFOB. I DID REPLACE BATTERY AND PLACED THE KEYFOB IN THE ALTERNATIVE START PORT. THE CAR WOULD STILL NOT START. AFTER TRYING TO JUMP THE CAR BATTERY, IT WAS DETERMINED THAT I NEEDED TO TOW THE CAR TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED THAT THIS PROBLEM WAS CAUSED BY THE STEERING COLUMN LOCK MECHANISM. THIS MALFUNCTIONING PART LEFT ME STRANDED IN A PARKING LOT DURING A SNOW STORM. UPON SEARCHING THE INTERNET, IT APPEARS THAT NISSAN HAS ISSUED RECALLS ON THIS PART IN OTHER VEHICLES AND HAVE STOPPED USING THIS PART IN NEW VEHICLES. THERE ARE ALSO HUNDREDS OF REPORTS OF THIS PART FAILING IN MY MODEL AND YEAR. THIS PROBLEM HAS THE POTENTIAL OF IMMOBILIZING A CAR DURING SEVERE WEATHER, LEAVING THE DRIVER AND PASSENGERS STRANDED. *TR

WENT TO START VEHICLE AND IT DID NOT START. HAD TO HAVE IT TOWED TO DEALERSHIP FOR $90. WAS TOLD IT WAS NOT COVERED UNDER WARRENTY AND MY CAR WAS OUT OF WARRANTY BY 2 MONTHS. ADVISED TO CALL CONSUMER AFFAIRS. WAITED 13 DAYS WITH REPEATED PHONE CALLS JUST TO BE TOLD THEY WILL NOT WARRANTY THE REPAIR WITH NO WRITTEN EXPLANATION. REPAIR COST $757 AND IS ONLY WARRANTEED FOR 12,000 MILES. WAS TOLD REPAIR WOULD TAKE 3 DAYS BUT THEY HAD MY CAR FOR 21 DAYS BECAUSE THE PART WAS ON BACK ORDER. BY THE WAY, MY CAR WAS ALSO IN FOR 2 RECALL ISSUES: HEAD GASKET AND MASTER BRAKE CYLINDAR. PRETTY BIG ISSUES! I WAS ALSO TOLD BY SERVICE MANAGER THAT IF I HAD ALL MY SERVICE DONE THRU THEM INSTEAD OF OUTSIDE SOURCE THEY WOULD HAVE COVERED THE STEERING LOCK ISSUE. SOUNDS A LITTLE FISHY TO ME. THEY NEED TO RECALL THIS PROBLEM!!! OR AT LEAST HAVE A MANUAL OVER RIDE. *TR

THE CAR WOULD NOT START WITH MY SMART KEY. I HAVE HAD THE CAR FOR THREE YEARS AND THERE WERE NO MECHANICAL ISSUES WITH THE CAR. BUT AFTER TURNING IT OFF TO GO INSIDE, I CAME BACK OUT AND IT WOULD NOT START. I HAD THE CAR TOWED TO NISSAN DEALER AND THE SERVICE TECH ALREADY NEW THE PROBLEM, TOLD ME THE PART WAS ON BACK ORDER, AND THAT IT WOULD TAKE THREE WEEKS TO FIX, ON TOP OF THE 800+ BILL TO FIX IT. THIS PROBLEM IS FREQUENT AND I FEEL THERE SHOULD BE A RECALL OR AT LEAST A REIMBURSEMENT FOR SERVICE DONE ON THE VEHICLES. *TR

THE LIGHTS,LOCKS, TRUNK AND BATTERY WORKED FINE BUT THE VEHICLE REFUSED TO START. I CONTACTED THE DEALERSHIP AND WAS TOLD THE CAR WOULD HAVE TO BE TOWED IN TO ACCESS THE PROBLEM. AMAZINGLY THEY CALLED ME 10 MINUTES AFTER IT ARRIVED AND TOLD ME THE ISSUE WAS MY STEERING LOCK WHICH NEEDED TO BE REPLACED AND COULD NO LONGER COMMUNICATE WITH THE "INTELLIGENT KEY". I WAS QUOTED A PRICE OF $841.00 AND ADVISED IT WAS ON BACK ORDER AND COULD NOT GIVE ME AN ESTIMATED TIME OF WHEN IT WOULD BE REPLACED. I WENT BY THE DEALERSHIP THE NEXT DAY AND WAS TOLD THERE WERE 1500 OF THE PARTS I NEEDED ON BACK ORDER. THEY STILL COULDN'T GIVE ME AN ESTIMATED ARRIVAL DATE. SAID IT COULD BE DAYS, WEEKS OR MONTHS. SOUNDS LIKE A RECALL TO ME. I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM AND NISSAN NEEDS TO REPLACE THESE PARTS FREE OF CHARGE. THIS CAR HAD ME STRANDED IN COLD WINTER WEATHER AND I AM JUST LUCKY THAT SOMEONE WAS ABLE TO GIVE ME A RIDE HOME. THIS CAR IS A 2009 NISSAN ALTIMA. IF NISSAN DOES NOT CORRECT THE ISSUE I CAN HONESTLY SAY I WILL NEVER BUY ANOTHER ONE AGAIN. *TR