2009 Nissan Altima

WIFE'S 2009 ALTIMA WOULD NOT START. AS OTHERS HAVE STATED, THE LITTLE KEY LIGHT ON THE DASH LIT UP. WE HAD THE CAR TOWED TO OUR DEALER, AND THEY TOLD US THE STEERING LOCK CONTROL HAD FAILED. HAVING NO CHOICE, WE THEN ORDERED THE PART, ONLY THEN TO FIND OUT THAT IT WAS ON BACK ORDER AND THEY COULD NOT ESTIMATE WHEN THE PART WOULD BE AVAILABLE. THE ESTIMATED REPAIR BILL WAS GOING TO BE ABOUT $750. WHEN I GOT HOME THAT EVENING, I SEARCHED THE INTERNET AND WAS AMAZED AT HOW MANY CASES EXACTLY LIKE OURS ARE OCCURRING. THE NEXT MORNING, I FILED A FORMAL COMPLAINT WITH NISSAN OF NORTH AMERICA. THEY HAVE PUT ALL OWNERS OF 2009'S IN JEOPARDY AND OBVIOUSLY KNEW THERE WAS A PROBLEM AS THE PART WAS CHANGED OUT IN LATE YEAR 2010 CARS BUILT. OUR FINAL RESULTS ARE BETTER THAN MOST OF THE OTHERS WE HAVE READ ABOUT. BETWEEN NISSAN AND OUR DEALER, THEY COVERED THE REPAIR WHICH WAS DONE AS THE PART DID ARRIVE, AS WELL AS OUR CAR RENTAL WHILE THE DEALER HAD THE VEHICLE. MY ADVISE IS TO FILE A FORMAL COMPLAINT LIKE WE DID AND TO BE PERSISTENT. AN ATTORNEY I KNOW SAID WE SHOULD CONTACT THE STATE ATTORNEY GENERAL AND/OR THE LOCAL TV STATIONS TROUBLE SHOOTERS, BECAUSE PUBLICITY AND LEGAL ACTION ARE EXACTLY WHAT NISSAN DOESN'T WANT. *TR

THE VEHICLE HAD NO PROBLEMS DRIVING INTO WORK IN THE MORNING. END OF WORK DAY, RETURN TO THE CAR TO FIND OUT THAT IT WOULDN'T START. THE AMBER LIGHT WITH "INTELLIGENT KEY" LOGO HAD TURNED ON AND THE VEHICLE WAS IMMOBILIZED. CHECKED THE BATTERY OF THE INTELLIGENT KEY AND IT WAS PERFECTLY OPERATIONAL. CHECK BATTER OF THE CAR, AND IT WAS WORKING FINE AS WELL. SINCE THE CAR WOULDN'T START, NO OTHER OPTION BUT TO CALL FOR TOWING SERVICE. SPENT HOURS IN THE COLD WAITING FOR THE TRUCK. THE FOLLOWING DAY NISSAN SERVICE RAN A DIAGNOSTIC AND DETERMINED THERE WAS ELECTRICAL PROBLEM THAT TRIGGERED THE VEHICLE IMMOBILIZER AND NEEDED STEERING LOCK UNIT REPLACEMENT. PARTS AND LABOR AND TOW COST OVER $900. THE NISSAN MECHANIC HINTED AT THE PROBLEM BEING A MANUFACTURING DEFECT, BUT REFUSED TO SAY IT DIRECTLY AS IT PUTS NISSAN LIABLE. PART IS STRATEGICALLY NOT COVERED UNDER WARRANTY. FOUND OUT FROM THE NISSAN FOLKS THAT NUMEROUS CARS CAME IN WITH THE SAME PROBLEM. GOT ONTO THE INTERNET AND FOUND SO MANY MORE NISSAN ALTIMA OWNERS WITH THE SAME PROBLEM. CLEARLY A MANUFACTURING DEFECT AND NISSAN NEEDS TO RECALL THE PART AND FIX IT FOR ALL AFFECTED USERS OF THE CAR. I AM HAPPY THAT THIS HAPPENED WHILE MY VEHICLE WAS STATIONARY. I THINK THIS IS VERY DANGEROUS IF IT WERE TO HAPPENING WHILE DRIVING. I REQUEST NHTSA TO INVESTIGATE THIS PROBLEM ASAP AND HELP TO ISSUE A RECALL FOR SEVERAL HUNDREDS (MAYBE THOUSANDS) OF USER AFFECTED. NOBODY WANTS TO LOSE THEIR HARD EARNED MONEY FOR NO FAULT OF THEIRS. *TR

ON A REGULAR DAY, I DROVE MY CAR TO WORK IN THE MORNING. AND IT WAS PARKED AT MY WORKPLACE PARKING LOT (LUCKILY). IN THE EVENING, MY KEYLESS ENTRY GOT ME INSIDE THE CAR. BUT THE BRAKES WOULDN'T ENGAGE AND OFCOURSE, THE PUSH BUTTON WOULDN'T START THE CAR. THERE IS AN AMBER LIGHT WITH A KEY SIGN INSIDE IT FLASHING ON MY DASH SCREEN. LIGHTS WOULD TURN ON SO I WAS CONVINCED IT MUST NOT BE THE BATTERY. WHEN I LOOKED IT UP IN THE CAR MANUAL, IT'S SUPPOSEDLY AN INTELLIGENT KEY SIGN. SINCE IT WAS AROUND 7:30PM, I COULDN'T GET IT TOWED IMMEDIATELY TO THE DEALER WORKSHOP SINCE THEY WERE CLOSED. THE NEXT MORNING, I GOT IT TOWED AND THE DEALER WORKSHOP DIAGNOSED IT AS "STEERING WHEEL LOCK UNIT NEEDS TO BE REPLACED" AND IT WOULD COST A WHOPPING $850 (NOT INCLUDING TOWING). NOT JUST THAT, THE PART IS BACK-ORDERED! SO MY CAR IS IN THE WORKSHOP INDEFINITELY AS OF NOW! I BOUGHT THIS CAR FROM A CERTIFIED PRE-OWNED DEALER JUST SIX MONTHS AGO AND I HAVE THE SEVEN YEAR LIMITED WARRANTY ON IT TOO. THE WORKSHOP SAID THAT THIS IS NOT SOMETHING MY WARRANTY CAN COVER! MY CURRENT MILEAGE IS 26000. AND NISSAN IS SUPPOSED TO BE RELIABLE? THIS PROBLEM IS NOT SOMETHING I HAVE BROUGHT TO MY CAR AND WHEN I RESEARCHED IT ON THIS VERY WEBSITE, HUNDREDS OF OTHER NISSAN ALTIMA USERS HAVE THE SAME PROBLEM. THIS IS CLEARLY A MANUFACTURING DEFECT AND I TRULY HOPE NISSAN ADDRESS THIS PROBLEM ASAP AND REIMBURSE OUR HARD EARNED MONEY. *TR

I PARKED THE CAR AND LOCKED IT WITH INTELLIGENT KEY. CAME BACK, WAS ABLE TO ENTER THE CAR WITHOUT ANY PROBLEMS, USED THE KEY TO UNLOCK THE DOORS. WHILE INSIDE, THE DASHBOARD HAD TWO WARNING LIGHTS ON: KEY LIGHT(YELLOW) TO THE FAR LEFT CORNER AND FLASHING SECURITY LIGHT(RED) TO THE FAR RIGHT. THE CAR WOULD NOT START. IGNITION BUTTON IS ON LOCK AND THE STEERING IS STIFF UNABLE TO TURN. ENGINE SEEMS TO BE LOCKED, NO OTHER LIGHTS ARE ON. I HAVE TRIED EVERYTHING BY THE OWNER'S MANUAL AND NOTHING WORKS. I CALLED THE DEALERS AND THEY TOLD ME THAT I WOULD HAVE TO GET IT TOWED TO THE DEALER AND QUOTED ME $600 TO FIX THE PROBLEM, PARTS WILL TAKE A COUPLE OF DAYS, NO GUARANTEE PROBLEM WILL NOT HAPPEN AGAIN. FOR A RECENT BOUGHT VEHICLE, THERE ARE MANY ISSUES WITH THE CAR'S INTELLIGENT KEY AND IN THIS CASE I HAVE BEEN LEFT STRANDED IN THE MIDDLE OF NOWHERE. TOWING CHARGES AND EVERYTHING WILL MAKE AMOUNT CLOSE TO $1000. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN HE ATTEMPTED START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE STEERING ASSEMBLY. THE DEALER REPLACED THE STEERING ASSEMBLY. THE FAILURE MILEAGE WAS 50,126 AND THE CURRENT MILEAGE WAS 50,400. UPDATED 03/04/13

I DROVE TO WORK, AND PARKED MY CAR. 8 HOURS LATER, I GOT IN MY CAR TO GO HOME. TRIED STARTING IT, BUT THE KEY INDICATOR LIGHT WAS ON, THE BRAKE WOULDN'T PUSH IN, AND THE CAR WOULDN'T START. I HAD TO HAVE THE CAR TOWED TO THE NISSAN DEALERSHIP. THEY DETERMINED THAT THE STEERING LOCK UNIT NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER WHICH SEEMED FISHY TO ME, SO I DID SOME RESEARCH. IT SEEMS THAT 100'S OF OTHER NISSAN ALTIMA OWNERS HAVE HAD THE SAME PROBLEM IN THE PAST YEAR. NISSAN NORTH AMERICA, INC INFORMED ME THAT THERE IS NO RECALL, AND I SHOULD CONTACT THE NATIONAL HIGHWAY ADMINSTRATION TO HAVE A RECALL PUT INTO AFFECT. THIS COULD BE A SERIOUS SAFETY ISSUE, AND NEEDS TO BE ADDRESSED. THANKFULLY I WAS AT WORK WHEN THIS HAPPENED, BUT WHAT IF I WAS IN THE MIDDLE OF NOWHERE, IN THE FREEZING COLD, AND MY CAR WOULDN'T START. THE STEERING LOCK UNIT SHOULD BE RECALLED! I HAD TO PAY OVER $1,000 TO HAVE THIS PART FIXED, AND SINCE THE PART WAS ON BACKORDER, I DIDN'T HAVE A VEHICLE FOR AN EXTENDED AMOUNT OF TIME. PLEASE HELP THE 100'S OF PEOPLE AFFECTED BY THIS FAULTY PART!!! *TR

I HAD DRIVEN THE CAR FROM HOME TO THE GAS STATION APPROX. 5 MILES FROM HOME. I TURNED THE CAR OFF, FILLED THE CAR WITH GAS AND UPON STARTING THE CAR TO LEAVE THE CAR WOULDN'T START. A RED KEY LIGHT CAME ON IN DASH.CAR USED TO BE TOWED TO DEALERSHIP. IT WAS THERE THAT IT WAS FOUND TO BE A STEERING LOCK MALFUNCTION. THAT COST ME A TOTAL OF 1000.61. 402.50 IN LABOR AND 538.81 IN PARTS PLUS TAX AND MISC. THE PATS WAS ON BACK ORDER. I JUST GOT MY CAR BACK AFTER A WEEK BECAUSE THE PART WAS OVERNIGHTED. OTHERWISE THEY ESTIMATED ME GETTING MY CAR BACK AFTER THE 8TH OF FEB. WHEN ASKED ABOUT A RECALL I WAS TOLD IT WAS UNKNOWN BUT ALSO THAT THIS PART WAS UNUSUAL FOR BACKORDER. *TR

I WAS LEFT STRANDED IN THE FREEZING RAIN/SLEET THIS PAST SATURDAY. AFTER A COUPLE OF HOURS OF TRYING EVERYTHING, MY CAR WAS PLACED ON A ROLL BACK AND TOOK TO A LOCAL GARAGE. I WAS TOLD IT WAS THE STEERING LOCK CONTROL UNIT AND WOULD BE BETWEEN $600-$800 DOLLARS TO GET IT FIXED. I WAS ALSO TOLD THE PART WAS NOT IN STOCK,SO MY MECHANIC WILL HAVE TO CALL DAILY TO CHECK ON IT. I'M FURIOUS AT NISSAN. THIS IS ACTUALLY MY 5TH NISSAN TO OWN. I WILL NOT PURCHASE ANOTHER ONE. *TR

CAR WAS FOUND TO NOT START. BATTERY HAD POWER, NO OTHER OBVIOUS ISSUES. CAR WAS INOPERABLE FOR THE WEEKEND. TOWED VEHICLE TO NISSAN DEALERSHIP. BATTERY TESTED LOW AND WAS LATER REPLACED. HOWEVER, THE STEERING LOCK WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. BATTERY REPLACEMENT IS UNDERSTANDABLE BEING THAT THE CAR IS MORE THAN 3 YEARS OLD. LOCK STEERING MECHANISM HOWEVER RESULTED IN THE CAR BEING INOPERABLE. PARTS FOR THE LOCK STEERING MECHANISM TOTALED $534.19 PLUS LABOR WHICH TOTALED $282.88. TOTAL BILL WITH NEW BATTERY WAS $1,037.64. CONSIDERING ALL FAILURES LISTED ON THIS PAGE OF THIS SAME PART, A RECALL SHOULD BE CONSIDERED. NISSAN APPARENTLY HAS RECALLED OTHER STEERING LOCKS SIMILAR TO THIS ON GTR MODELS. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,996 AND THE APPROXIMATE CURRENT MILEAGE WAS 72,000.