2009 Nissan Altima

DROVE TO A STORE ABOUT A MILE FROM MY HOME AND WHEN I CAME OUT THE CAR WOULD NOT START AND THE KEY WARNING LIGHT ILLUMINATED (CAR WENT INTO LOCK MODE AND IT COULD NOT BE RESET). THE VEHICLE WAS TOWED AND THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT IS BEING REPLACED AND THE COST IS $918. THE APPROXIMATE FAILURE MILEAGE WAS 28,100. *TR

LEAVING WORK TO GO TO LUNCH AND MY ALTIMA WONT START. PUSH BUTTON START NOT RESPONDING AND WILL NOT MOVE FROM LOCK POSITION. CHANGED THE BATTERY TO MY CAR ALONG WITH BATTERY FOR KEY. STILL NOTHING. AFTER DOING RESEARCH ON THE INTERNET I FOUND THAT MY PROBLEM IS THE STEERING LOCK CONTROL MODULE, WHICH SEEMS TO BE A BIG PROBLEM FOR SEVERAL OTHER PEOPLE AS WELL. MY BROTHER WAS ABLE TO LOCATE THE STEERING CONTROL MODULE AND HELD IN THE START BUTTON, AND THE BREAK AND AT THE SAME TIME HE TAPPED ON THE MODULE AND MY CAR STARTED. WE WERE ABLE TO DRIVE IT HOME THANKFULLY WITHOUT CALLING A TOW TRUCK. 100% WITHOUT A DOUBT THAT IS THE PROBLEM WITH MY CAR AND IT WILL NEED REPLACED. I AM SCARED TO DRIVE MY CAR ANYWHERE BECAUSE I DON'T WANT TO GET STRANDED SOMEWHERE. I STARTED MY CAR THE NEXT MORNING AND IT DID START, WHO KNOWS HOW LONG IT WILL LAST UNTIL THE PART FAILS AGAIN. I WILL NEED THIS REPLACED BUT REALLY FEEL AS THROUGH NISSAN SHOULD BE DOING SOMETHING ABOUT THIS PROBLEM DUE TO THE HUNDREDS OF PEOPLE WITH THE VERY SAME PROBLEM. *TR

CAR WAS DRIVING PERFECTLY FINE, PARKED AT A FRIEND'S HOUSE FOR 2 HOURS AND THEN GOT IN IT TO LEAVE AND IT WOULDN'T START. THE KEY WARNING LIGHT WAS ON, AND THE LIGHTS ON THE DASH INDICATED THAT THE KEY WAS NOT IN THE CAR EVEN THOUGH IT WAS IN THE IGNITION HOLE. AFTER SPEAKING WITH THE TECHNICIAN, IT IS THE STEERING LOCK MECHANISM AND NEEDS TO BE REPLACED. MY ISSUE IS THAT THERE WAS NO WARNING AT ALL, IT WAS BELOW 30 DEGREES OUTSIDE AND I WAS UNABLE TO GET MY CHILDREN HOME. WERE I NOT AT A FRIEND'S HOUSE, I WOULD HAVE BEEN STRANDED SOMEWHERE WITH TWO SMALL CHILDREN IN THE MIDDLE OF WINTER. THERE WAS NO WARNING AT ALL THAT THIS WAS GOING TO HAPPEN, NO WARNING LIGHTS, NO SIGNALS TO INDICATE TO ME THAT SOMETHING NEEDING REPLACING OR FIXING. AND IT'S AN $800 DOLLAR FIX WITH PARTS AND LABOR... THERE NEEDS TO BE A RECALL, THIS IS RIDICULOUS. APPARENTLY THIS HAPPENS AFTER ABOUT 2-3 YEARS IN THIS YEAR MAKE AND MODEL. *TR

THE KEY WARNING LIGHT APPEARED ON THE DASH; REPLACED BATTERIES IN BOTH OF THE KEYS AND THE WARNING LIGHT DISAPPEARED. ONE WEEK LATER, WITH NO ADDITIONAL PROBLEMS OR WARNING, I PARKED THE CAR TO GO TO A DOCTOR APPOINTMENT AND WHEN I RETURNED LESS THAN 1 HOUR LATER, I WAS ABLE TO GET INTO THE CAR, BUT THE BRAKE WOULD NOT DEPRESS, THE STEERING WHEEL WOULD NOT LOCK, AND THE CAR WOULD NOT START. CAR WILL NOT GO INTO ACCESSORY MODE EITHER NOR DOES THE OTHER KEY START THE CAR. *TR

DROVE MY CAR TO AN APPT AND WHEN I CAME OUT IT WOULDN'T START. TRIED JUMPING BATTERY, DID NOT WORK. CHANGED THE BATTERY IN KEY FOB AND IT STILL DIDN'T WORK. I BROUGHT MY BACK-UP KEY OVER TO THE CAR AND THAT ONE DID NOT WORK EITHER. HAD IT TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED IT AS THE STEERING WHEEL MECHANISM AND THE PART WAS ON A 7-10 DAY BACK ORDER. I PAID AN ADDITIONAL $50 TO EXPEDITE THE PART. IT TOOK 7 DAYS TO GET MY CAR REPAIRED. I CONTACTED NISSAN USA, DESCRIBED THE SITUATION AND SENT THEM A HYPERLINK THAT HAD ANECDOTES OF STEERING ISSUES FROM OTHER 09 ALTIMA OWNERS AND REQUESTED THAT THEY COVER THE REPAIR. SOMEONE FROM NISSAN CALLED ME AND I RETURNED HIS CALL 2 TIMES WITHOUT A RETURN CALL. ON THE THIRD MESSAGE I AND TOLD HIM I WOULD ESCALATE THE CALL IF I DID NOT HEAR BACK FROM HIM. THAT PROMPTED HIM TO RETURN MY CALL AND HE STATED THEY WOULD NOT COVER THE COST BECAUSE I DON'T TAKE MY CAR TO NISSAN FOR SCHEDULED SERVICE. I TOLD HIM I WAS NOT GOING TO REST UNTIL I GET NISSAN TO COVER THIS AND HE BASICALLY TOLD ME HE HAD THE FINAL SAY. I AM CONTACTING MY LOCAL NEWS STATION AND MY STATE AG FOR RESOLUTION. PLEASE DO THE SAME! I AM OUT $960 FOR THE REPAIR. *TR

DROVE TO WORK IN THE MORNING, PARKED MY NISSAN ALTIMA IN THE PARKING LOT. WHEN I WENT TO LEAVE FOR LUNCH THE CAR WOULD NOT START. THE BRAKE WAS EXTREMELY STIFF AND PUSHING THE START BUTTON DID NOTHING. I CALLED THE LOCAL NISSAN DEALER - THEY IMMEDIATELY THOUGHT IT COULD BE THE STEERING LOCK MODULE IF THAT WAS IT I WOULD HAVE TO HAVE IT TOWED. ONCE TOWED TO THE DEALERSHIP THEY CONFIRMED IT WAS THE STEERING WHEEL LOCK MODULE HAD MALFUNCTIONED. THEY ADMITTED THEY HAVE SEEN 4 OTHERS IN JUST THIS MONTH FOR THE SAME ISSUE. THE PART WAS ORDERED AND SHOULD HAVE ARRIVED IN 3 BUSINESS DAYS. AFTER A WEEK I WAS NOTIFIED THE PART IS ON BACK ORDER AND THEY DO NOT KNOW WHEN THEY WILL HAVE IT IN TO FIX MY CAR. I CONTACTED NISSAN CONSUMER AFFAIRS TO ASK FOR HELP, THEY DECLINED STATING IT IS ALL A CASE BY CASE BASIS THEY WON'T HELP TO PAY FOR THE PART, REPAIR OR A RENTAL CAR. IT HAS NOW BEEN 23 DAYS AND THEY STILL DON'T KNOW WHEN OR IF THEY WILL GET A PART TO FIX MY CAR. I AM STRANDED WITHOUT A MEANS TO GET TO AND FROM WORK. NISSAN NEEDS TO RECALL THIS PART OR HELP COVER THE COSTS FOR THOSE AFFECTED. AFTER EXTENSIVE RESEARCH THERE ARE TONS OF PEOPLE GOING THROUGH THE SAME ISSUE. THE SAME PART WAS RECALLED FOR THE NISSAN GTR WHY NOT OWN UP TO YOUR CRAPPY PART AND TAKE CARE OF THE CUSTOMERS. *TR

I JUST WANTED TO LET THE PEOPLE KNOW THAT THERE IS NO GUARANTEE THAT THE NEW STEERING LOCK MECHANISM THAT IS PLACED IN YOUR CAR WILL NOT MALFUNCTION. I PICKED MY CAR UP FROM THE DEALERSHIP AFTER HAVING THE PART REPAIRED AT THE COST OF 1055.00 NOT INCLUDING TOWING AND WASN'T EVEN HOME 40 MINUTES BEFORE THE SAME THING OCCURRED AGAIN AND THE CAR HAD TO BE TOWED BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN. I'M NOW FINDING OUT THAT THE REPLACEMENT PART IS NOT A NEWLY MANUFACTURED PART WITHOUT THE DEFECT MAKING THE PROBABILITY OF HAVING TO DEAL WITH SITUATION AGAIN VERY HIGH AND OF COURSE THE NISSAN CORP. IS STILL ACTING LIKE THERE IS NO PROBLEM AT ALL. PLEASE PEOPLE CALL YOUR ATTORNEY GENERAL NEWS STATIONS AND WHOEVER YOU THINK WILL LISTEN BECAUSE THE MORE WAVES WE MAKE FORCES NISSAN TO RECALL THIS PART. *TR

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE BRAKES ALSO BECAME STIFF. THE KEY SYMBOL ON THE DASHBOARD ALSO ILLUMINATED. THE CONTACT REPLACED THE BATTERY BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING LOCK ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY MAY ASSIST IN THE COST OF REPAIR. THE CONTACT WAS AWAITING A FINAL DECISION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE STEERING LOCK ASSEMBLY WOULD NEED TO BE REPLACED. THE CONTACT WAS ALSO ADVISED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

ON SATURDAY MORNING, MY WIFE TOOK MY SON TO THE LIBRARY, THE CAR STARTED WITH NO ISSUES, WHEN THEY LEFT THE LIBRARY SHE COULD NOT START THE CAR. SHE CALLED ME TO COME HELP HER, WE CHANGED THE BATTERIES IN THE KEY FOB, I TRIED TO JUMP-START THE CAR, I CHECKED THE FUSES, BUT IT WOULD NOT START. I MADE SURE THE FOB WAS STILL COMMUNICATING WITH THE CAR BY PRESSING THE BUTTONS AND EVERYTHING SEEMED TO BE WORKING FINE. FINALLY, AFTER TRYING EVERYTHING I COULD, WE CALLED THE NISSAN DEALERSHIP, AND THEY HAD US TOW THE CAR TO THEM, AND SAID THEY WOULD NOT GET TO IT UNTIL MONDAY. WELL MONDAY MORNING COMES AND THEY CALLED MY WIFE TO TELL HER THE STEERING LOCK UNIT FAILED, AND IT WOULD COST ~$1000 TO REPLACE. OF COURSE I AM TICKED SO I DECIDE TO RESEARCH THIS ISSUE AND REALIZE IT IS VERY COMMON IN THE 2009 ALTIMA?S, WHICH MAKES ME EVEN MORE TICKED, BECAUSE NISSAN DOESN'T SEEM TO CARE IF THEY LEAVE MY WIFE AND SON STRANDED BECAUSE THEY BUILT THEIR CAR USING GARBAGE PARTS. AND YES THEY KNOW BECAUSE, MORE TIMES THAN NOT, THIS PART IS OUT OF STOCK AND THE NEWER CARS DON'T USE IT. SO THIS SOUNDS LIKE A VERY NASTY SCAM BY NISSAN. I HAVE SENT LETTERS TO MY STATE'S ATTORNEY GENERAL, NISSAN MOTOR COMPANY, AND THIS DATABASE...WE NEED A RECALL. STAND BEHIND YOUR PRODUCT! *TR