2009 Nissan Altima

THE STEERING LOCK HAS NOW BECOME COMPLETELY INCOMPETENT, DID MY RESEARCH AND FOUND THERE WAS A RECALL FOR THE 2009, 2010 MODELS. YET FOR SOME REASON I WAS NEVER INFORMED OF THAT. ALSO, NOW FINDING OUT THAT THE RECALL EXTENSION WAS CUTOFF IN JANUARY OF 2016. I WAS LUCKY ENOUGH THAT THIS HAD HAPPENED A MILE AWAY FROM MY HOUSE, IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY, THERE WOULD HAVE BEEN A HUGE ISSUE.

A FEW MONTHS AGO I WAS LEFT STRANDED AT WORK, HAD TO HAVE MY CAR TOWED, THE CAR WOULD NOT START. A YELLOW KEY APPEARED ON DASH BOARD AS IF THE CAR WAS NOT SENSING THE KEY FOB EVIDENT. I CALLED THE DEALERSHIP AND TURNS OUT TO BE THE STEERING WHEEL LOCK ISSUE. THERE WAS A RECALL ON THIS PART HOWEVER I PURCHASED THE CAR USED, AND WAS NEVER SENT A RECALL NOTICE. I CALLED NISSAN CORPORATION BUT WAS NEVER GOT A RESPONSE. I NEED THE VEHICLE FIX AND THIS CAN BE A DANGEROUS SITUATION IF I AM EVER STRANDED IN A REMOTE AREA.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL LOCKED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.

I WAS DRIVING THE CHILDREN TO SCHOOL AND A "KEY" INDICATOR CAME ON. AFTER I DROPPED THEM OFF AND WENT TO LEAVE AGAIN, THE CAR WOULDN'T START. I COULD LOCK/UNLOCK THE DOOR WITH THE KEY SENSOR; BUT NOTHING ELSE WOULD WORK. I HAD AAA CHECK THE BATTERY AND EVERYTHING WAS FINE. THE TECHNICIAN CALLED INTO THE OFFICE AND LEARNED THAT THIS MODEL IS ONE OF TWO CARS THAT HAVE AN ISSUE WITH A FAULTY STEERING WHEEL LOCK. THE CAR WOULD NOT START AND IT HAD TO BE TOWED INTO THE DEALERSHIP FOR A $979 REPAIR. I ALSO HAD TO RENT A CAR FOR TWO CARS WHILE THIS WAS FIXED. I'M A SOCIAL WORKER AND I COULD HAVE EASILY BEEN TRAPPED AT A CLIENT'S HOUSE IN A BAD SITUATION AND HAD NO WAY TO LEAVE. THIS IS A DANGEROUS FAULT THAT SHOULD BE AT THE COST OF THE MANUFACTURER AND NOT THE CUSTOMER. WHY WERE THESE VEHICLES NOT RECALLED SINCE THIS IS A KNOWN DEFECT?? WE SHOULD PRACTICE PREVENTION; NOT WAIT UNTIL A "MAGIC NUMBER" OF LIVES HAVE BEEN COMPROMISED. *TR

NISSAN HAS REFUSED TO RECALL THEIR FAULTY ELECTRONIC STEERING LOCK UNIT THAT IS NEEDED TO TURN THE VEHICLE ON. IF IT DOES NOT LOCK THE WHEEL IN PLACE IT WILL NOT ALLOW THE PUSH START IGNITION TO START THE VEHICLE, THUS LEAVING THEIR OCCUPANTS STRANDED WITH NO OPTION OTHER THAN TO HAVE THEIR VEHICLES TOWED TO A NISSAN DEALERSHIP AND FORCED TO PAY UPWARDS OF $1200 FOR THE REPLACEMENT OF A DEFECTIVE FACTORY PART. THEY OFFERED A EXTENDED WARRANTY TO ADDRESS THIS ISSUE, BUT NEGLECTED TO INFORM CONSUMERS OF THIS. THEY ARE CLEARLY TRYING TO GET OUT OF PAYING FOR THEIR MISTAKES AND ARE PASSING THE COST ON TO THEIR UNSUSPECTING CUSTOMERS.

AFTER ROUTINE DRIVE, CAR "FROZE-UP" DOOR WOULD NOT OPEN, CAR WOULD NOT START, WHEEL DID NOT TURN, CAR WOULD NOT START, CAR DEAD. AFTER SOME RESEARCH FOUND MANY COMPLAINTS ABOUT THIS, IT HAS SOMETHING TO DO WITH "STEERING / ENGINE LOCKING-UP" AND CAN HAPPEN ANYWHERE AT ANYTIME WITHOUT ANY WARNING. NISSAN AT ONE POINT HAD EXTENDED THE WARRANTY ON THIS INDEFINITELY, THEN ARBITRARILY ENDED IT IN MID 2015. THIS IS INCREDIBLY DANGEROUS....CAN LEAVE YOU STRANDED ANYWHERE!!!

ESCL - ELECTRONIC STEERING COLUMN LOCK I WENT TO THE STORE FAR FROM HOME AND WHEN I TRIED STARTING THE CAR IT DID NOT START. THE DOOR LOCKS WORKED BUT NOTHING ELSE WOULD COME ON. I CHECKED ONLINE AND IT STATED THAT IT WAS ESCL. I PUT IN A USED ONE AND IT WORKED. I WOULD LIKE NISSAN TO REPLACE THAT PART WITH A NEW PART. I WAS STRANDED FOR HOURS AND HAD TO LEAVE MY CAR IN THE STORE PARKING LOT FOR 3 DAYS.

MY MOTHER-IN-LAW DROVE THE CAR TO WORK IN THE MORNING WITH NO ISSUES. WHEN SHE WENT TO LEAVE AT THE END OF HER EVENING SHIFT, THE CAR WOULD NOT TURN ON WHEN THE PUSH BUTTON START WAS PRESSED. THANKFULLY A CO-WORKER WAS STILL WITH HER AND ABLE TO DRIVE HER HOME, OTHERWISE SHE WOULD HAVE BEEN STRANDED IN A PRECARIOUS SITUATION WAITING FOR A TOW TRUCK FOR WHO KNOWS HOW LONG. THE CAR WAS PARKED IN A PARKING LOT OF A BANK BRANCH (WHERE SHE WORKS). AFTER RESEARCHING THE BEHAVIOR, WE LEARNED ABOUT THE STEERING LOCK MODULE FAILURE. AFTER HAVING IT TOWED TO THE DEALERSHIP, THEY CONFIRMED OUR FEARS. UNFORTUNATELY, THE REPAIR WAS GROSSLY EXPENSIVE. UPON FILING A CLAIM FOR PAYMENT ASSISTANCE OR REIMBURSEMENT WITH NISSAN, WE WERE DENIED AS THEY SAID IT WAS NOT A RECALL/SAFETY ISSUE, THEIR "CUSTOMER SATISFACTION WARRANTY EXTENSION" OFFERED HAS EXPIRED, AND THE NHTSA DID NOT FEEL THE ISSUE WAS TIED TO CUSTOMER SAFETY THEREFORE IT WASN'T A RECALL. I BELIEVE THIS IS UNREASONABLE. MY MOTHER-IN-LAW, OR ANY DRIVER, COULD BE STRANDED WITH A USELESS VEHICLE, UNABLE TO START THE CAR, DUE TO A KNOWN FAILURE IN A NISSAN PART. AT A MINIMUM, NISSAN SHOULD HAVE BEEN REQUIRED TO NOTIFY OWNERS OF THIS KNOWN AND THE POSSIBILITY OF BEING LEFT STRANDED SHOULD THE CAR FAIL TO PROPERLY TURN ON.