2009 Nissan Altima

VEHICLE WOULD NOT START. KEYLIGHT FLASHED. CAR NEEDED TO BE TOWED IN HEAVY RAIN FROM MY WORK IN AN UNSAFE AREA AND TOWED TO MY HOUSE AND DEALERSHIP. CAR HAS FAULTY ELECTRONIC STEERING COLUMN LOCK. NISSAN WILL NOT HONOR EXTENDED WARRANTY EVEN THOUGH THIS WAS A KNOWN ISSUE TO NISSAN. I WAS TOLD BY NISSAN CONSUMER AFFAIRS THAT THE EXTENDED WARRANTY WAS NEVER ADVERTISED TO CONSUMERS AND WAS NOT A RECALL BUT THE EXTENDED REPAIR WARRANTY WAS AVAILABLE UNTIL APRIL 25 2016. I FIND THIS UNACCEPTABLE AND I'M UNSAFE ALSO PUTTING MY FAMILY AT RISK. NISSAN CONSUMER AFFAIRS HAVE ASSIGNED A CASE NUMBER TO ME. CASE NUMBER IS [XXX]. PLEASE HELP ME. THANK YOU. * INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS AT A GAS STATION IN A UNSAFE AREA (HIGH CRIME) AND MY CAR WOULD NOT START BACK UP. MY CAR WENT INTO "LOCK MODE", AFTER RESEARCH THE STEERING LOCK CAN MALFUNCTION ON THE 2009 NISSAN ALTIMA. LOOKS LIKE THE WARRANTY USED TO BE 8 YEARS AND IT WAS CHANGED TO 6 YEARS. THIS WOULD HAVE BEEN THE 8TH YEAR FOR ME. I WAS TERRIFIED BEING STUCK WITH NO RIDE. IT TOOK ME AN HOUR TO FIND SOMEONE TO PICK ME UP. I HAD TO LEAVE THE CAR OVERNIGHT. IF THIS IS A COMMON ISSUE WHY WAS THE WARRANTY SHORTENED? OR WHY IS THERE NOT A LIFETIME WARRANTY ON THIS PART? BEING STRANDED FOR AN ISSUE THAT IS THE MANUFACTURERS FAULT IS UNACCEPTABLE. I HAVE NEVER BEEN MORE SCARED IN MY LIFE THAN I WAS LAST NIGHT. I SAT IN MY CAR WAITING FOR A TOW. I AM A FEMALE AND I HAD MULTIPLE MEN APPROACH MY CAR. TERRIFIED. UNSAFE. THIS PROBLEM COULD HAVE BEEN MUCH MUCH WORSE BUT IT NEEDS TO BE ADDRESSED AND UNDER WARRANTY.

OWNER OF A 09 NISSAN ALTIMA 2.5 S. MY WHOLE FAMILY GOT STUCK WITH THE CAR THAT DIDNT START AT ALL, THERE'S A KEY LOGO IN THE DASH PANEL SHOWING SO I WENT TO FIND SOME SOLUTIONS ONLINE AND FOUND THAT IM LOST BECAUSE IT WONT START AGAIN UNTIL FIX BY A DEALER. NO FUN AT ALL BECAUSE I FOUND THAT I MIGHT HAVE TO PAY OUT OF MY POCKET AND THIS BEEN A OLD PROBLEM THAT I NEVER WAS MENTIONED BY MY SERVICE DEALER. NISSAN NEEDS TO DO SOMETHING ABOUT IT.

STEERING LOCK DEFECTIVE, KNOWN PROBLEM BY NISSAN SINCE 2009, REFUSED TO RECALL THE CARS INVOLVED. I JUST SPENT $923.00 TO FIX MY '09 WITH 91K MILES ON IT. CAR LEFT ME STRANDED IN A SAFE SPOT, FORTUNATELY. AFTER I PARKED, WALKED AWAY FOR A FEW MINUTES, TRIED TO RESTART, NOTHIING BUT THE TWO KEY LIGHTS IN THE DASH, HORN, OVERHEAD LIGHTS AND ALARM. STEERING WHEEL WOULD NOT LOCK. THIS NEEDS TO BE AN ACTIVE RECALL AND OWNERS REIMBURSED FOR THE WORK INVOLVED!!!

THE INTELLIGENT KEY SYSTEM FAILED RENDERING THE CAR COMPLETELY INOPERABLE. I DROVE THE CAR WHICH OPERATED PERFECTLY WITH NO WARNING LIGHTS, TURNED IT OFF AND NEXT TIME I GOT INTO THE CAR TO START IT AND DRIVE AWAY. THE INTELLIGENT KEY (PUSHBUTTON START) DID NOT RECOGNIZE THAT THE KEY WAS IN THE CAR SO THE CAR WOULD NOT START. THE STEERING WHEEL WAS LOCKED SO COULD NOT BE STEERED, COULD NOT BE PUSHED DUE TO THE CAR BEING LOCKED IN PARK. NO ACCESSORIES FUNCTIONED INSIDE THE CAR. THE REMOTE FUNCTIONS ON THE KEY FOB ALL WORKED, DOOR LOCKS, TRUNK RELEASE, PANIC BUTTON, BUT THE IGNITION SYSTEM WAS A COMPLETE FAIL. THERE IS NO BYPASS FOR THE AVERAGE CONSUMER. WHILE IT IS CERTAINLY INCONVENIENT, IT COULD ALSO BE DANGEROUS IF THE CAR WAS TO HAVE BEEN SHUT OFF IN A REMOTE AREA, IN SEVER COLD OR BESIDE A BUSY HIGHWAY. THE VEHICLE WAS STATIONARY POINT OF FAILURE, PARKED ON A SIDE STREET. I WAS FORTUNATE THAT I WAS AT A RELATIVES HOME AS THE TEMPERATURE WAS -3 WITH A WIND CHILL OF -15. NISSAN REALIZED THAT THE STEERING LOCK MECHANISM WAS FAULTY AND ORIGINALLY OFFERED A FREE REPLACEMENT FOR THIS PART WHICH IS ESTIMATED TO COST BETWEEN $500-$900, BUT FROM WHAT I HAVE READ THEY HAVE RESCINDED THAT OFFER AS OF JANUARY OF 2016.

THE STEERING LOCK MECHANISM FAILED SUDDENLY. I DROVE TO THE GROCERY STORE AND PARKED IN THE PARKING LOT. WHEN I GOT BACK IN MY CAR TO LEAVE, THE CAR DIDN'T START. IT DIDN'T RECOGNIZE THE KEY FOB AND DID NOT ALLOW ME TO USE THE OVERRIDE SYSTEM. THE STEERING LOCK WARNING LIGHT CAME ON. I HAD IT TOWED TO THE NISSAN DEALERSHIP SERVICE CENTER. THE NISSAN DEALERSHIP SERVICE TEAM INFORMED ME THE STEERING LOCK MECHANISM HAD FAILED. AFTER DOING RESEARCH, I FOUND THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. NISSAN EXTENDED THE WARRANTY FOR THIS PART BUT IT HAD EXPIRED. THIS IS AN ONGOING ISSUE WITH THIS YEAR, MAKE AND MODEL AND NISSAN SHOULD BE FORCED TO RECALL THIS PART AND REIMBURSE PEOPLE WHO HAD TO HAVE IT REPAIRED AFTER THE EXTENDED WARRANTY EXPIRED.

WE HAVE A DEFECTS IN THE ELECTRONIC STEERING COLUMN LOCK (ESCL) WHICH HAS DISABLE THE PUSH-BUTTON IGNITION ON NISSAN ALTIMA 2009 SL. IT CAN HAPPENED ANYTIME WHICH PUT A PERSONS LIFE IN DANGER IF YOU GET STUCK ON OR TO F THE ROAD. BASED ON MY RESEARCH I HAVE READ NUMEROUS CASES WHERE VERY SAME SITUATION HAD CAUSED BY FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL). THE ONLY OPTION WE HAVE RIGHT NOW TO GET YOUR CAR TOWED TO DEAL SHIP AND PAY WELL OVER $1100. EVEN THOUGH THIS NISSAN FAULT FOR CHOOSING TO USE THE FAULTY PART. THIS IS ABSOLUTELY UNFAIR ON THEIR PART. PLEASE ADVICE US AS WHAT CAN WE DO TO HAVE NISSAN TO ACCEPT THE RESPONSIBILITY AND REPLACE THIS FAULTY PART REPLACED.

NISSAN ALTIMA 2009 HAS A DEFECTIVE STEERING LOCK SYSTEM. SUDDENLY THIS EVENING AFTER WORK WHEN I GET BACK TO THE CAR, IT JUST DID NOT START. THIS IS A DANGEROUS SITUATION IF IT WOULD HAVE HAPPENED ANY REMOTE PLACE AND I WOULD HAVE BEEN STRANDED. I SEE THERE HAVE BEEN SEVERAL PEOPLE COMPLAINED ABOUT THIS ON THE INTERNET BUT NISSAN HAS NOT RECALLED THIS CAR. PLEASE INVESTIGATE AND TAKE APPROPRIATE STEPS. THEY SHOULD EITHER REPLACE THE DEFECTIVE PART OF JUST REPLACE THE CAR.

ELECTRONIC STEERING COLUMN LOCK (ESCL); THIS WAS A COVERED WARRANTY REPLACEMENT UNTIL JANUARY OF THIS YEAR. I WAS NOT AWARE OF ANY RECALL OR THAT THIS MIGHT HAVE EVEN BEEN AN ISSUE. I WAS PARKED OUT NEAR A LAKE AND HAD TO CALL MY FRIENDS TO PICK ME UP AND HAVE MY CAR TOWED. THIS IS NOT A SMALL ISSUE, IF SOMEONE WAS UNABLE TO START THEIR CAR IN A FREEZING SITUATION THEY COULD DIE. OR IF I WAS NEEDING TO GET A FAMILY MEMBER TO THE HOSPITAL I WOULD BE UNABLE TO.