2009 Nissan Altima

OUR 2009 ALTIMA, LEFT US STRANDED IN A REMOTE LOCATION. THE CAR WAS PARKED AND TURNED OFF. WE HAVE AAA SO WE DIDN'T HAVE TO PAY FOR TOWING. BUT WE THOUGHT IT WAS SOMETHING SIMPLE LIKE BATTERY, OR BATTERIES IN THE REMOTE KEY. RESEARCH HAS SHOWN US THAT IS A KNOWN PROBLEM WITH THIS SPECIFIC YEAR MAKE AND MODEL OF VEHICLE. AND NISSAN IS CLEARLY NOT HELPING THEY'RE CUSTOMERS WITH THIS SAFETY ISSUE . WE WHERE LUCKIER THAN SOME PEOPLE THAT HAVE BEEN STRANDED IN WORSE PLACES, WITH CHILDREN AND NO WARNING. THIS FIX IS COSTING US $894.00 AT THE NISSAN SERVICE , I FILED A CASE WITH NISSAN THEY REFUSED TO HELP, SO WE WHERE STUCK ONCE AGAIN WITH OUR CAR AT THE SERVICE CENTER WITH A $105.00 DIAGNOSTIC CHARGE. SO WE COULDN'T TAKE IT SOMEWHERE ELSE FOR LESS EXPENSIVE REPAIR. THEY CAUGHT US HOOK, LINE, AND SINKER .

2009 NISSAN ALTIMA WOULD NOT START AFTER SHUT OFF WHICH REQUIRED A TOW TO NISSAN DEALERSHIP ( AUTO FAIR NISSAN TEWKSBURY, MA). PAID $119 FOR DIAGNOSTIC WHICH CONFIRMED A FAULTY ELECTRONIC STEERING COLUMN LOCK (ESCL) UNIT. PURCHASED AND REPLACED THE UNIT. ALTHOUGH THERE ARE A RECORD NUMBER OF COMPLAINTS, THE UNIT WAS NOT COVERED BY WARRANTY. RECEIPTS AVAILABE

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE IN PARK, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,120.

YESTERDAY MORNING, THE CAR NO LONGER RECOGNIZED MY KEY FOB AND I WAS UNABLE TO START THE ENGINE. UPON CONTACTING NISSAN, I WAS INFORMED THAT THIS IS RELATED TO THE ELECTRONIC STEERING CONTROL LOCK ASSEMBLY. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT AND LOCATED IN MY HOME GARAGE. EVEN AFTER THIS ASSEMBLY IS REPLACED, I WILL CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF MY FAMILY. IF THE CAR WERE TO NO LONGER RECOGNIZE MY KEY FOB AGAIN, BUT WE ARE NO LONGER IN THE SAFETY OF OUR HOME, WE WOULD BE OPEN TO THE ELEMENTS. IT'S ALSO POSSIBLE THAT OUR MEANS OF TRANSPORTATION FOR EMERGENCIES COULD BE UNAVAILABLE WHEN NEEDED.

MY 2009 NISSAN ALTIMA STOP WORKING AFTER I STARTED AND WAS GETTING READY FOR WORK. WHEN I GOT READY TO LEAVE I NOTICE IT STOPPED AND WHEN I TRY AGAIN IT WOULD NOT START AT ALL. COME TO FIND OUT AFTER HAVING TO TOW IT TO THE DEALER IT WAS AN INTERNAL FAILURE OF STEERING LOCK ASSEMBLY. REPAIR COST ME OVER $1000. SUPPOSEDLY NISSAN HAD OFFER AN EXTRA WARRANTY ON THE ISSUE BUT IT EXPIRED LAST YEAR WHICH LEAVE ME WITH EXPENSE. I TRY CALLING NISSAN TO FIND OUT IF THEY WILL COVER THE COST BUT DID NOT GET ANY ASSISTANCE. I DON'T THINK IT'S FAIR THAT THEY WILL COVER THE COST SINCE IT IS A KNOWN ISSUE THAT THEY ARE AWARE OF AND THEY CHOOSE TO OFFER A WARRANTY THAT EXPIRE. THEY DON'T KNOW AT WHAT POINT IN TIME THE FAILURE WILL OCCUR.

CAR WOULD NOT START DUE TO A FAILURE OF THE ELECTRONIC STEERING COLUMN LOCK THUS LEAVING MYSELF AND PASSENGERS STRANDED FOR HOURS. THIS IS A LATENT DEFECT IN THE CAR, AND A KNOWN ISSUE, WHICH NISSAN HAS ALREADY ACKNOWLEDGED BY EXTENDING THE WARRANTY FROM 3 TO 6 YEARS. UNFORTUNATELY THE ISSUE ONLY OCCURRED AFTER THE 6 YEARS SO WAS NOT COVERED UNDER WARRANTY. NISSAN NEEDS TO ISSUE A RECALL AS THIS IS A MAJOR SAFETY ISSUE WITH STRANDED DRIVERS AND PASSENGERS.

TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. WHEN THE CONTACT HIT ONE OF THE STEERING COMPONENTS, THE VEHICLE WAS ABLE TO START. THE FAILURE PERSISTED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE BY HITTING THE SAME COMPONENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

THE STEERING LOCK MALFUNCTIONS ON THIS CAR, AND OTHER YEARS AND MODELS. THIS CAUSES THE DRIVER TO BE STRANDED WHEN THE CAR WILL NOT TURN ON DUE TO THE CAR BEING IN AN ANTI THEFT MODE. NISSAN IS WELL AWARE THAT THIS IS AN ISSUE AND IS PROFITING FROM IT. THE CUSTOMER WILL HAVE TO TOW THE CAR TO NISSAN (SINCE THEY ARE THE ONLY ONES THAT CAN FIX IT), AND IT WILL COST $1000 TO FIX. NISSAN STATES THAT DUE TO IT NOT BEING A SAFETY CONCERN, THEY DO NOT HAVE TO RECALL THIS. THIS HAS AFFECTED COUNTLESS CUSTOMERS HOWEVER AND IT IS UNETHICAL. THIS IS NOT EVEN SOMETHING THE PERSON THEMSELVES OR ANOTHER MECHANIC CAN FIX SINCE IT IS ELECTRICAL. I DO NOT FEEL THAT NISSAN SHOULD BE PROFITING FROM A PART THAT THEY KNOW IS DEFECTIVE