2002 Nissan Altima

I REALLY DO NOT KNOW WHAT IS GOING ON BUT I REALLY RHOUGHT THAT I WAS THE ONLY PERSON EXPERIENCING THOSE HEADLIGHT PROBLEMS. I HAVE CHANGED MY PASSENGER SIDE BULB 10 TIMES AND THE DRIVER SIDE 5 TIMES. IT IS EXTREMELY DIFFICULT TO GET TO AND IT IS VERY TIME CONSUMING. FROM READING THE COMPLAINTS ON THIS SITE, IT IS OBVIOUS THAT THE DEALERSHIP WONT TAKE CARE OF REPAIRING THE PROBLEM SINCE MY CAR HAS 64000 MILES ON THERE. I AM FRUSTRATED AND I HAVE SPENT ALOT OF MONEY IN CHANGING THESE STUPID BLUBS, NOT TO MENTION TIME. ON THE 15 OF THIS MONTH WILL MAKE IT THE 11TH TIME THAT I HAVE HAD TO CHANGE THE PASSENGER BULB. ON THE 6 OF JUNE THE DRIVER'S SIDE WENT OUT. I AM WONDERING IF IT IS AN ELECTRICAL PROBLEM.

VIN#[XXX] MILES: 50,372 ON 15 MAY 2002, HE LOW BEAM LIGHT ON THE PASSENGER SIDE OF MY VEHICLE WENT OUT. AFTER TRYING A COUPLE OF TIMES, LOW BEAM CAME BACK ON.(SOMETIMES IT WORKED, OTHER TIMES IT DIDN'T) A WEEK LATER THE DRIVER SIDE LOW BEAM WAS OUT AS WELL. THE ADVANCE AUTO STORE CLERK TOLD ME THAT THEY COULDN'T REPLACE THE BULB FOR ME BECAUSE THE PARTS HAD TO BE REMOVED TO GET TO THE BULB. A LOCAL NISSAN DEALER RECOMMENDED THAT I BRING THE CAR IN AND GAVE ME A QUOTE OF $45 EA. HEADLIGHT. HE ADVISED ME OF AN ONGOING DEFECT WITH THE 02 NISSAN ALTIMA HEADLIGHT THAT INVOLVED THE HEAT FROM THE BULB MELTING THE PANEL AROUND IT. HE SAID THAT IF THIS WAS THE CASE, THEN THE ADDITIONAL PART WOULD BE $85 PLUS. THIS PART WOULD PREVENT FURTHER DAMAGE. AFTER TAKING MY CAR IN TO THE DEALER, I RECEIVED A CALL BACK ADVISING ME THAT THE DAMAGED CAUSED BY THE HEAT WAS BEYOND REPAIR AND THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED ON BOTH SIDES. HE THEN GAVE ME A QUOTE OF OVER $700. (BEYOND BELIEF) I QUESTIONED AS TO WHY THIS WAS NOT A RECALL? HE DIDN'T HAVE AN ANSWER SO IMMEDIATELY I CALLED NISSANUSA AT 800-647-7261.TAMMY TOOK MY COMPLAINT, AND SHE GAVE ME A REFERENCE NUMBER [XXX]. SHE ASSURED ME THAT I WOULD RECEIVE A CALL BACK IN REFERENCE MY ISSUE BY COB 31 MAY 05. I HAVE YET TO RECEIVE A RESPONSE FROM ANYONE. I HAVE MADE SEVERAL ATTEMPTS TO CALL, HOWEVER, I COULD NOT GET THROUGH TO TALK WITH SOMEONE ABOUT THIS MATTER. MY CAR IS BARELY 3 YEARS OLD AND NOT LONGER UNDER WARRANTY. I HAVE BEEN FAITHFUL IN GETTING ALL OF MY SERVICES AS REQUIRED. I WOULD LIKE TO KNOW WHY THIS WASN'T TOLD TO ME WHILE MY CAR WAS STILL UNDER WARRANTY. CONSIDERING THAT THIS IS A SAFETY ISSUE, WHY HASN'T THERE BEEN A RECALL? UNFORTUNATELY, I HAD TO PAY THE UNEXPECTED DISCOUNTED $617.71 THAT WAS ORIGINALLY QUOTED AT $45 EACH. THIS PAYMENT WAS INDEED A HARDSHIP. ANY ASSISTANCE THAT YOU CAN GRANT ME IN RESOLVING THIS MATTER WILL BE GREATLY APPRECIATED [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

MY 2002 NISSAN ALTIMA 4 CYLINDER HAD A RECALL THAT CERTAIN ENGINES MAY CAUSE THE PRE-CATALYST TO OVERHEAT AND DAMAGE THE CATALYST SUBSTRATE. IF THE PARTICLES ENTER THE COMBUSTION CHAMBER THEY COULD SCORE THE CYLINDER WALLS RESTULTING IN INCREASED OIL COMSUMPTION AND ENGINE FIRE THE PRE-CATALYST WAS TO BE TESTED AND IF THERE IS DAMAGE, A NEW ENGINE NEEDS TO BE REPLACED. I BROUGHT MY CAR IN 11/04 TO BE CHECKED. SUPPOSEDLY NOTHING WAS WRONG. LAST MONTH, MY OIL LIGHT FLASHED AND WE CHECKED AND I WAS DOWN 2 QTS OF OIL. I BROUGHT IT IN LAST MONTH AND I WAS TOLD NOTHING WAS WRONG. ONE WEEK LATER, I WAS DOWN ANOTHER 2 QTS AND THEN THEY ADVISED ME THAT I NEED A NEW CATALYST CONVERTER. I BROUGHT IT TO NISSAN AND THEY ARE REQUESTING MY DOCUMENTATION FOR ALL MY OIL CHANGES EVEN THOUGH MY EXTENDED WARRANTY DID NOT RUN BEFORE THIS PROBLEM STARTED. AUTOSPA IN MEDFORD, LONG ISLAND WHERE I BRING MY CAR HAD A COMPUTER CRASH AND LOST ALL COCUMENATION AND HAD TO GET NEW COMPUTERS. NISSAN WILL NOT FIX THE PROBLEM WITH MY CAR. I ASKED THEM DO I HAVE TO WAIT UNTIL MY CAR GOES ON FIRE AND THEY RESPONDED THAT IT WILL BE CHEAPER TO REPLACE AN ENGINE THEN TO CHECK IF THERE IS SOMETHING WRONG WITH THE ENGINE. NISSANS VOICE SERVICE EVEN STATES THAT VEHICLES MANUFACTURED BEFORE 5/20/03 ARE HAVING THESE PROBLEMS. I PURCHASED MINE IN 1/02. I FEEL THE PROBLEMS WITH MY CAR ARE MANUFACTURING PROBLEMS. MY OIL CHANGES SHOULD NOT DETERMINE IF MY CAR SHOULD BE LOOKED AT WHEN THE COMPANY IS ADMITTING TO HAVING PROBLEMS. I PULLED MY CAR OUT OF NISSAN AND HAVING MY PERSONAL MECHANIC PUT IN A NEW CATALYST CONVERTER. IF MY CAR GOES ON FIRE AND EITHER MYSELF OR MY SON IS INJURED, THERE WILL DEFINITELY BE A LAWSUIT.

CAR WOULD NOT START. EXTREMELY STRONG GASOLINE ODOR IN CAR. LARGE PUDDLE OF GASOLINE UNDER CAR. GAS LINE CAME OFF GAS TANK. FITTING HAD VIBRATED LOOSE. REPLACED FITTING AND RECONNECTED GAS LINE. LUCKILY NO FIRE AND THE CAR WAS NOT MOVING AT THE TIME. FRIENDS WITH SAME YEAR AND MODEL CAR EXPERIENCED THE SAME PROBLEM WHILE DRIVING.

I AM VERY UPSET. JUST ALL OF A SUDDEN, I STARTED HEARING A NOISE THAT SOUNDED AS IF IT WAS COMING FROM THE EXHAUST. I TOOK IT TO A LOCAL SERVICE REPAIR STORE FOR NEW TIRES AND ASKED THEM TO CHECK OUT THE NOISE. THEY INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH 2002 NISSAN ALTIMA'S AND THAT IT WAS A VERY SERIOUS, DANGEROUS PROBLEM. THEY INDICATED THE PROBLEM WAS THE 02 VALVE BACKED OUT OF THE CATALITIC CONVERTER AND BECAUSE THE CATALITIC CONVERTER AND THE EXHAUST MANIFOLD WERE ONE PIECE, THEY ALL HAD TO BE REPLACED. THEY ADIVSED ME THAT THERE WAS A SERVICE ADVISORY OUT ON THIS AND IT WAS VERY SERIOUS. IT COST ME $900.00 TO GET THIS FIXED AS I WAS IN FEAR OF MY LIFE TO DRIVE THIS ANY LONGER. I WANT TO KNOW WHY THERE WAS NOT RECALL ON THIS AND I AM REQUESTING MY MONEY BE REFUNDED. THIS IS EXTREMELY FRUSTRATING FOR A 3 YEAR OLD VEHICLE. IF I DO NOT RECEIVE SOME TYPE OF CONTACT ON THIS COMPLAINT, I PLAN TO CONTACT THE BBB AND POSSIBLY AN ATTORNEY. IF THIS PROBLEM WARRANTED A SERVICE ADVISORY, IT CERTAINLY SHOULD HAVE WARRANTED A RECALL.

ENGINE SHUTDOWN AND THE CAR STOPPED SUDDENLY AT 70MPH ON A HIGHWAY. CAR WAS RESTARTED BUT QUICKLY SHUTDOWN AGAIN WHEN TRYING TO RETURN TO HIGHWAY SPEED. MANAGED TO PULL OVER, BUT WHEN TRYING TO SHIFT INTO PARK THE TRANSMISSION GOT STUCK IN REVERSE AND THE CAR WOULD NO LONGER MOVE. CAR HAD TO BE TOWED TO DEALER AND IS BEING LOOKED AT. CAR HAS A RECENT HISTORY OF STALLING 1 SECOND AFTER COLD START, INCLUDING AT LEAST ONCE WHEN THE CAR LUNGED FORWARD AS IT STALLED WHILE STILL IN PARK. PRIOT TO THIS SHUTDOWN, THE DEALER WAS NOT VERY COOPERATIVE AND HAD ONLY FOUND TWO SETTINGS OUT OF SPEC IN THE ENGINE MANAGEMENT SYSTEM AND RESET THEM (TWICE, 2 DAYS APART).