2002 Nissan Altima

I HAVE A SERIOUS PROBLEM WITH THE FRONT STRUTS OF MY 2002 NISSAN ALTIMA. EVERYTIME I DRIVE OVER A WASHBOARD OR SPEEDING BUMP, THE STRUTS MAKE A POPPING SOUND AS IF A HAMMER IS HITTING UNDERNEATH THE VEHICLE. AS A MATTER OF FACT, ANY SORT OF IRREGULARITIES FROM THE ROAD CAUSES SUCH NOISES. IF YOU TAKE TIME TO GO TO 3RD GENERATION ALTIMA FORUMS, YOU WILL REALIZE TONS OF PEOPLE GOING THROUGH MY SAME SITUATION. PLEASE, IF ANYONE FROM NISSAN IS READING THIS, YOU SHOULD KNOW THE ALTIMA HAS IT'S FAULTS, FIX THEM!!!!!

THE DRIVER'S SIDE HEADLIGHT WENT OUT AND THE BULB WAS REPLACED. APPROXIMATELY 1 MONTH LATER, THE PASSENGER'S SIDE HEADLIGHT WENT OUT AND THE BULB WAS REPLACED. THE BULB REPLACEMENTS WERE DONE AT A LOCAL MECHANIC SHOP TO AVOID DRIVING IN THE DARK WITHOUT A HEADLIGHT. HE CHARGED ME $70 TO REPLACE EACH LIGHT VERSUS $145 THAT THE DEALERSHIP WAS GOING TO CHARGE FOR EACH LIGHT. ABOUT 1 MONTH AFTER THE LAST REPLACEMENT, THE DRIVER'S SIDE HEADLIGHT WENT OUT AGAIN. I TOOK THE CAR TO THE DEALERSHIP TO FIND THAT THE ENTIRE HEADLIGHT FIXTURES WERE DEFECTIVE. ACCORDING TO THE SERVICE ADVISOR, SOMETHING WAS MELTING THE BASE OF THE LIGHT BULB CAUSING THEM ONLY TO LAST A COUPLE OF MONTHS BEFORE GOING OUT AGAIN. I WAS ALSO TOLD THAT SEVERAL OTHER VEHICLES (OF THE SAME YEAR, MAKE AND MODEL) HAD BEEN BROUGHT IN FOR THE SAME PROBLEM, BUT NOT ENOUGH FOR A RECALL. I WAS ALSO TOLD THAT THE DEALERSHIP WOULD HAVE COVERED THE EXPENSES UNDER 60,000 MILES, WHICH I THINK WAS IRRELEVANT IF THIS WAS HAPPENING ON OTHER VEHICLES. I BELIEVE THAT THIS IS A VERY DANGEROUS PROBLEM, AND SHOULD BE ADDRESSED. I TRAVEL A LOT, AND I COULD HAVE BEEN IN A UNFAMILIAR AREA AT NIGHT WITH NO HEADLIGHTS!! *AK

I BROUGHT MY 2002 NISSAN ALTIMA TO WOODBURY NISSAN TO HAVE THE DRIVERS-SIDE HEADLIGHT REPLACED. I WAS TOLD BY THE SERVICE MANAGER THAT I NEEDED A WHOLE NEW ASSEMBLY AROUND THE HEADLIGHT BECAUSE IT MELTED. THE TOTAL COST IS $305. I WILL HAVE MY CAR 3 YEARS AT THE END OF THIS MONTH BUT I AM OVER MY MILEAGE. MY CAR HAS 43,000 MILES. I WAS TOLD BY JOSH HILL AT WOODBURY NISSAN THAT IT NOW COMES WITH A METAL PART TO CORRECT THE ISSUE. *JB

THE DRIVER SIDE HALOGEN HEADLIGHT WOULD WORK INTERMITTINGLY BEFORE FINALLY GOING OUT FOR GOOD. WHEN I BROUGHT THE CAR TO THE DEALER, I WAS INFORMED THAT THE BACK OF THE HALOGEN HEADLAMP WAS PLASTIC HAD THE HEADLAMP OVERHEATED WHICH MELTED THE PLASTIC BACK TO THE HEADLAMP CAUSING THE LAMP TO BLOW. I WAS TOLD THAT A NHTSA SERVICE BULLETIN WAS ISSUED REGARDING THIS MATTER BUT NO RECALL HAS BEEN ISSUED THEREFORE IT WOULD NOT BE COVERED BY THE DEALER OR MY WARRANTY. THIS IS CLEARLY A MANUFACTURES DEFECT AND A RECALL NOTICE SHOULD BE ISSUED. IT COST ME OVER $300 TO REPLACE THE ENTIRE HALOGEN HOUSING UNIT. THE PASSANGER SIDE HEADLAMP BLEW AND WAS REPLACED 6 MONTHS EARLIER. I WAS TOLD THE RE[LACEMENT HALOGEN HOUSING UNIT IS NOW METAL AND WILL NOT MELT. THIS IS NOW THE ELEVENTH COMPLAINT ABOUT THIS PROBLEM. HOW MANY COMPLAINTS WILL IT TAKE BEFORE A RECALL NOTICE IS ISSUED? *AK

THE HEADLIGHT FAILED ON MY 2002 NISSAN ALTIMA WHILE I WAS DRIVING. THE DEALERSHIP INFORMED ME THAT THE ENTIRE HEADLAMP ASSEMBLY WOULD HAVE TO BE REPLACED ON THE CAR, AND THAT IT WAS NO LONGER COVERED UNDER WARRANTY BECAUSE IT WAS OVER 35K MILES. THE CAR ONLY HAS 38K MILES ON THE ODOMETER, AND THE HEADLIGHT ASSEMBLY SHOULD NOT HAVE FAILED. *NM

I AM EXPERIENCING PROBLEMS WITH MY HEADLIGHTS. I WAS TOLD BY A TECH FROM BILL HOOD NISSAN THAT THERE WAS A MALFUNCTION PROBLEM WITH MY HEADLIGHTS BUT I WOULD HAVE TO PAY THE COSTS TO REPAIR IT. I WAS ALSO TOLD THAT THERE HAD BEEN SEVERAL COMPLAINTS REGARDING THE 2002 NISSAN ALTIMA HEADLIGHTS. I MADE A COMPLAINT WITH NISSAN AND I WAS TOLD THAT THEY WERE NOT GOING TO ISSUE A RECALL. *JB

PASSENGER SIDE HEADLAMP LOW BEAM FAILED WITHIN 20 MONTHS OF PURCHASE AND TWO MONTHS LATTER THE DRIVER SIDE HEADLAMP LOW BEAM FAILED. IT IS ALMOST IMPOSSIBLE TO REPLACE THE LIGHT BULBS BY YOURSELF. TOOK THE CAR TO THE DEALER (UNDER WARANTY) AND REPLACED LIGHT BULBS AND NOW ONE OF THE HORNS DOESN'T WORK. REPLACEMENT OF THE BULBS IS SO DIFFICULT THAT THE DEALER DAMAGED ONE OF THE LIGHT ASSEMBIES AND HAD TO REPLACE IT ALL.*AK

BOTH FRONT LOW/HIGH BEAM HEADLIGHTS FAILED WITHIN A WEEK OF EACH OTHER. UPON INSPECTION, HAS BEEN CAUSED BY FAILURE OF SIMPLE GROUND WIRE (I.E., BURNED OFF). NISSAN SERVICE INSPECTOR STATED THAT IT WAS A BAD, UNSAFE DESIGN. CHANGED DESIGN FOR 2003 BECAUSE OF THIS REASON. SAFETY ISSUE: HEADLIGHTS JUST WENT OUT DURING NORMAL TRAVEL ON ROAD. FILED COMPLAINT WITH NISSAN (REF: 4773934). NO ACTION/RELIEF BY NISSAN. MAJOR EXPENSE TO REPAIR. NISSAN WANTED TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT $350 EACH. REQUIRES A SIMPLE GROUND WIRE REPLACEMENT.*AK