NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
21 reportsClear category filter120,000 miles · Oct 19, 2014
Electrical SystemLatches/locks/linkagesStructure
THE DRIVER SIDE AND PASSENGER SIDE FRONT DOOR ACTUATORS STOPPED WORKING ON MY NISSAN WHEN I USE MY FOB OR THE DOOR BUTTON TO OPEN. I PRESS THE BUTTON AND THE DOOR LOCKS WILL ONLY MOVE PART OF THE WAY, BUT WILL NOT FULLY LOCK OR UNLOCK THE DOOR. I HAVE TO PUT THE PHYSICAL KEY INTO THE LOCK AND TWIST TO OPEN THE DOOR. I KNOW T…
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THE DRIVER SIDE AND PASSENGER SIDE FRONT DOOR ACTUATORS STOPPED WORKING ON MY NISSAN WHEN I USE MY FOB OR THE DOOR BUTTON TO OPEN. I PRESS THE BUTTON AND THE DOOR LOCKS WILL ONLY MOVE PART OF THE WAY, BUT WILL NOT FULLY LOCK OR UNLOCK THE DOOR. I HAVE TO PUT THE PHYSICAL KEY INTO THE LOCK AND TWIST TO OPEN THE DOOR. I KNOW THIS IS MY DOOR ACTUATORS BECAUSE THE EXACT SAME THING HAPPENED 4 MONTHS AGO TO MY REAR TWO DOORS. I REPLACED THEM AND THE DOORS WORK IN THE REAR NOW, BUT I BELIEVE THE ORIGINAL PARTS ARE FAULTY AND THAT IS WHY THEY ARE GOING OUT IN THE FRONT. I SHOULD NOT HAVE TO REPLACE THEM IN A 5 YEAR OLD CAR. I AM A YOUNG WOMAN LIVING IN AN URBAN AREA AND REQUIRE SWIFT ENTRY IN AND OUT OF MY VEHICLE TO REMAIN SAFE. THIS IS WHY I REQUIRE USE OF MY FOB. *TR
NHTSA ODI #10648680
44,489 miles · Feb 9, 2014
Electrical SystemEngineSteering
STARTING SYSTEM DOES NOT RECOGNIZE THE KEY FOB. I CAN LOCK AND UNLOCK THE CAR WITH THE FOB BUT CAN NOT START IT. INSERTING THE FOB INTO THE ACCESSORY KEY PORT MAKES NO DIFFERENCE. RESEARCH CONCLUDES THIS IS A COMMON MALFUNCTION THAT LEAVES MOTORISTS STRANDED AND THAT THE SOLUTION IS RESOLVED WITH THE REPLACEMENT OF THE STEERING …
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STARTING SYSTEM DOES NOT RECOGNIZE THE KEY FOB. I CAN LOCK AND UNLOCK THE CAR WITH THE FOB BUT CAN NOT START IT. INSERTING THE FOB INTO THE ACCESSORY KEY PORT MAKES NO DIFFERENCE. RESEARCH CONCLUDES THIS IS A COMMON MALFUNCTION THAT LEAVES MOTORISTS STRANDED AND THAT THE SOLUTION IS RESOLVED WITH THE REPLACEMENT OF THE STEERING LOCK MECHANISM. AGAIN, THIS APPEARS TO BE A COMMON, KNOWN ISSUE. *TR
NHTSA ODI #10563589
86,000 miles · Mar 20, 2013
Electrical SystemSteering
MY HUSBAND WENT OUT TO MOVE MY CAR AND IT STARTED FINE. ABOUT AN HOUR LATER I WENT TO GET INTO MY CAR TO LEAVE FOR WORK AND IT WOULD NOT DO ANYTHING. THE ONLY LIGHT THAT CAME ON THE DASH WAS A SMALL KEY THAT KEPT FLASHING. AFTER HAVING MY CAR TOWED TWICE AND CALLING ALL OF THE NISSAN DEALERSHIPS AROUND HERE, I WAS TOLD NO ONE CO…
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MY HUSBAND WENT OUT TO MOVE MY CAR AND IT STARTED FINE. ABOUT AN HOUR LATER I WENT TO GET INTO MY CAR TO LEAVE FOR WORK AND IT WOULD NOT DO ANYTHING. THE ONLY LIGHT THAT CAME ON THE DASH WAS A SMALL KEY THAT KEPT FLASHING. AFTER HAVING MY CAR TOWED TWICE AND CALLING ALL OF THE NISSAN DEALERSHIPS AROUND HERE, I WAS TOLD NO ONE COULD FIX MY CAR BECAUSE IT WAS A HYBRID. FINALLY I CALLED THE NISSAN DEALERSHIP ONE MORE TIME AND THIS TIME ALL OF A SUDDEN THEY SAID THEY COULD WORK ON IT. I WAS VERY FRUSTRATED AND HAD ALREADY BEEN WITHOUT MY CAR FOR 3 WEEKS. ONCE I HAD IT TOWED TO THE DEALERSHIP THEY WERE ABLE TO FIX IT AND SAID THAT IT WAS A FAMILAR PROBLEM WITH THIS YEAR OF CAR. IT WAS THE STEERING MECHANISM AND ENDED UP COSTING ME OVER $800. THE GUY AT THE DEALERSHIP TOLD ME THEY HAD ALREADY FIXED 30 VEHICLES LIKE MINE WITH THE SAME PROBLEM SINCE NOVEMBER OF 2012. IF THIS IS SUCH A COMMON PROBLEM THEN WHY HASN'T NISSAN ISSUED A RECALL ON THIS?????? *TR
NHTSA ODI #10503702
44,000 miles · Feb 26, 2013
Electrical System
MY WIFE WENT TO START HER 2009 ALTIMA HYBRID WITH THE INTELLIGENT KEY SYSTEM. NOTHING HAPPENED, THE KEY INDICATOR ON THE LEFT OF THE INSTRUMENT PANEL WAS LIT. SHE TRIED THE KEY IN THE IN DASH SLOT AND STILL NOTHING. BATTERIES WERE GOOD IN BOTH KEY FOB'S WE TRIED, CAR BATTERY WAS GOOD ALSO. IT TURNED OUT TO BE THE STEERING LOCK M…
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MY WIFE WENT TO START HER 2009 ALTIMA HYBRID WITH THE INTELLIGENT KEY SYSTEM. NOTHING HAPPENED, THE KEY INDICATOR ON THE LEFT OF THE INSTRUMENT PANEL WAS LIT. SHE TRIED THE KEY IN THE IN DASH SLOT AND STILL NOTHING. BATTERIES WERE GOOD IN BOTH KEY FOB'S WE TRIED, CAR BATTERY WAS GOOD ALSO. IT TURNED OUT TO BE THE STEERING LOCK MOTOR AND SWITCH. YOU COULD HEAR THE STEERING LOCK WORK BUT EVIDENTLY IT NEVER CONTACTED THE SWITCH TO SHOW IT WAS UNLOCKED SO THE CAR WOULD NOT START OR EVEN GO INTO ACCESSORY MODE. PARTS AND LABOR WERE $923 ($550 FOR THE PART, THE REST LABOR) TOWING WAS ANOTHER $100. NISSAN WOULD NOT HELP OUT EVEN THOUGH I READ IN NISSAN FORUMS THAT IT'S BEEN A RECALL ITEM ON A DIFFERENT MODEL AND THAT THEY DIDN'T USE THE SAME SYSTEM IN NEWER CARS. *TR
NHTSA ODI #10500524
32,000 miles · Feb 26, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT ATTEMPTED TO START THE IGNITION BUT THE ENGINE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE COMPUTERIZED CHIP WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10500498
68,000 miles · Feb 13, 2013
Electrical SystemSteering
CAR OPERATED NORMALLY IN THE MORNING, ABLE TO START AND DROVE PERFECTLY FINE TO THE OFFICE. WHEN I WENT TO START MY CAR TO GO GET LUNCH, THE CAR WOULD NOT START AND THE INTELLIGENT KEY LIGHT FLASHED. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE FOB MUST HAVE SOMEHOW UN-SYNCED. AAA TOWED TO DEALERSHIP, WAS THEN TOLD THAT MY STE…
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CAR OPERATED NORMALLY IN THE MORNING, ABLE TO START AND DROVE PERFECTLY FINE TO THE OFFICE. WHEN I WENT TO START MY CAR TO GO GET LUNCH, THE CAR WOULD NOT START AND THE INTELLIGENT KEY LIGHT FLASHED. I CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE FOB MUST HAVE SOMEHOW UN-SYNCED. AAA TOWED TO DEALERSHIP, WAS THEN TOLD THAT MY STEERING CONTROL LOCK HAD FAILED AND NEEDED TO BE REPLACED. DUE TO HIGH DEMAND FROM THE PART (INDICATING A SIGNIFICANT CURRENT FAILURE RATE) THE PART WOULD NOT BE AVAILABLE FOR ALMOST A WEEK. I THEN WENT HOME AND GOOGLED THE ISSUE, FOUND HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/NISSAN/ALTIMA/?Q=&PAGE=24 WHERE HUNDREDS OF COMPLAINTS ABOUT THIS PARTICULAR PART FAILING OVER THE PAST YEAR WERE BEING REPORTED. WHAT IF I WASN'T AT THE OFFICE? I COULD HAVE BEEN STRANDED ANYWHERE, IN THE MIDDLE OF WINTER. THIS POSES A SERIOUS HEALTH RISK. BEYOND THAT, THE TOTAL COST OF REPAIR WAS ALMOST $800. *TR
NHTSA ODI #10498051
60,400 miles · Jan 23, 2013
Electrical SystemSteering
INTELLIKEY LIGHT BLINKING STARTED ON JANUARY 14TH. I REPLACED THE BATTERY IN THE KEY FOB. I WENT TO GET INTO MY CAR AFTER WORK ON SATURDAY AND WAS ABLE TO UNLOCK MY DOORS. I ATTEMPTED TO START MY CAR, AND THE INTELLIKEY LIGHT WAS BLINKING AGAIN, BUT I DID NOT HAVE ANY DASH LIGHTS COME ONE. THE CAR DID NOT RESPOND TO THE BYPASS…
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INTELLIKEY LIGHT BLINKING STARTED ON JANUARY 14TH. I REPLACED THE BATTERY IN THE KEY FOB. I WENT TO GET INTO MY CAR AFTER WORK ON SATURDAY AND WAS ABLE TO UNLOCK MY DOORS. I ATTEMPTED TO START MY CAR, AND THE INTELLIKEY LIGHT WAS BLINKING AGAIN, BUT I DID NOT HAVE ANY DASH LIGHTS COME ONE. THE CAR DID NOT RESPOND TO THE BYPASS OPTION EITHER. THERE WAS NO POWER OR ABILITY TO TURN THE CAR ON. I HAD THE VEHICLE TOWED TO THE NEAREST NISSAN DEALER AND HAVE BEEN TOLD THAT THE ELECTRONIC STEERING LOCK MALFUNCTIONED AND NEEDS TO BE REPLACED. THERE IS NO ETA AS THERE IS A BACK ORDER NATIONWIDE FOR THE PART. *TR
NHTSA ODI #10494502
30,500 miles · Jan 18, 2013
Electrical SystemSteering
IT WAS IN NIGHT AROUND 11PM, I STEPPED OUT TO NEARBY WALMART. UPON RETURN, THE CAR DID NOT START. I WAS GETTING THE "YELLOW KEY" SYMBOL. MY FIRST IMPRESSION WAS THAT SOMETHING WAS FAULTY WITH MY FOB KEY. I CALLED MY FRIEND AND GOT TO TRY THE KEY. EVEN THIS WAS FUTILE. I LOOKED UP MY MANUAL FOR THIS SYMBOL CODE AND REALIZED THAT …
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IT WAS IN NIGHT AROUND 11PM, I STEPPED OUT TO NEARBY WALMART. UPON RETURN, THE CAR DID NOT START. I WAS GETTING THE "YELLOW KEY" SYMBOL. MY FIRST IMPRESSION WAS THAT SOMETHING WAS FAULTY WITH MY FOB KEY. I CALLED MY FRIEND AND GOT TO TRY THE KEY. EVEN THIS WAS FUTILE. I LOOKED UP MY MANUAL FOR THIS SYMBOL CODE AND REALIZED THAT THERE WAS SOME MALFUNCTION IN THE KEYLESS IGNITION SYSTEM. I WAS SURPRISED COS THE CAR WAS WELL MAINTAINED, WITH PERIODIC SERVICE AND VERY LOW MILES(30K).IT WAS PERFECT UNTIL THEN. I RETURNED HOME WITH MY FRIEND AND NEXT DAY, I TRIED ROAD SIDE ASSISTANCE WHO TRIED JUMP START WITHOUT ANY LUCK. FINALLY, IT WAS TOWED TO THE DEALER. LATER THE DEALER CALLS ME TO TELL THAT IT IS STEERING LOCK PROBLEM, AND THAT HE DOESN'T HAVE THE REPLACEMENT NOR CAN HE GIVE ME DATE OF WHEN IT IS EXPECTED. AFTER SEEING THE MESSAGES IN FORUM HERE, I REALIZE IT IS SERIOUS PROBLEM ON NISSAN PART. I AM JUST LUCKY THAT THIS DID NOT HAPPEN ON DAY WHEN I WAS FAR AWAY FROM HOME. I CANT IMAGINE BEING STUCK IN OUTSKIRTS IN MIDDLE OF NIGHT. I HOPE THEY SERIOUSLY DO SOMETHING TO RECALL THIS PART. IT IS A TOTAL RISKY THING AND WONDER HOW NISSAN DID NOT LOOK INTO IT. *TR
NHTSA ODI #10493459
57,000 miles · Nov 7, 2012
Electrical SystemEngineSteering
THE STEERING LOCK UNIT (PART NUMBER 48700-9N00B) NEEDED REPLACEMENT. THE STEERING LOCK UNIT DID NOT PROPERLY ENGAGE WHEN THE VEHICLE WAS TURNED OFF. BECAUSE THE UNIT DID NOT ENGAGE, THE VEHICLE WOULD NOT START. I WAS LEFT STRANDED IN A PARKING GARAGE AT NIGHT AND HAD TO HAVE THE VEHICLE TOWED. THE NEAREST DEALERSHIP WAS IN A…
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THE STEERING LOCK UNIT (PART NUMBER 48700-9N00B) NEEDED REPLACEMENT. THE STEERING LOCK UNIT DID NOT PROPERLY ENGAGE WHEN THE VEHICLE WAS TURNED OFF. BECAUSE THE UNIT DID NOT ENGAGE, THE VEHICLE WOULD NOT START. I WAS LEFT STRANDED IN A PARKING GARAGE AT NIGHT AND HAD TO HAVE THE VEHICLE TOWED. THE NEAREST DEALERSHIP WAS IN ALEXANDRIA, VA. THEY CHARGED $900 TO DIAGNOSE AND REPAIR THIS PROBLEM. SINCE THE VEHICLE HAD OVER 36,000 MILES, IT WAS NOT COVERED UNDER WARRANTY. THIS IS A WIDELY KNOWN ISSUE WITH NISSAN VEHICLES AND IS PRESENT ON SEVERAL ONLINE FORUMS. MOST OF THE STEERING LOCK UNIT FAILURES OCCUR AFTER THE WARRANTY PERIOD, BUT BEFORE 60K MILES. THERE IS AN EXISTING SAFETY RECALL FOR THE 2009 NISSAN GT-R MODEL FOR THE STEERING LOCK UNIT (CAMPAIGN ID P0309). THIS IS NISSAN'S TOP TIER VEHICLE. AT THIS TIME NISSAN HAS CHOSEN NOT TO ISSUE A RECALL FOR OTHER MODELS TO INCLUDE THE ALTIMA. ANYONE DRIVING A NISSAN WITH THIS KNOWN ISSUE CAN BE STRANDED AT ANY TIME. *TR
NHTSA ODI #10483610
3,000 miles · Feb 12, 2010
Electrical SystemVehicle Speed Control
I BOUGHT MY 2009 NISSAN ALTIMA HYBRID ON JULY 30, 2009. ON OCTOBER 3RD, EVENING, IT LOST POWER WHILE I WAS DRIVING ON FREEWAY 99 CALIFORNIA. DASH BOARD LIGHT ARE ON, ENGINE HAS NO POWER OUTPUT. THE VEHICLE DROPPED SPEED QUICKLY. I PULLED OVER TO THE SHOULDER AND TURN OFF THE ENGINE. ONE MINUTE LATER, I TURNED ENGINE ON AGAIN. IT…
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I BOUGHT MY 2009 NISSAN ALTIMA HYBRID ON JULY 30, 2009. ON OCTOBER 3RD, EVENING, IT LOST POWER WHILE I WAS DRIVING ON FREEWAY 99 CALIFORNIA. DASH BOARD LIGHT ARE ON, ENGINE HAS NO POWER OUTPUT. THE VEHICLE DROPPED SPEED QUICKLY. I PULLED OVER TO THE SHOULDER AND TURN OFF THE ENGINE. ONE MINUTE LATER, I TURNED ENGINE ON AGAIN. IT BACKED TO WORK. HOWEVER, THE SAME THING HAPPENED THREE MORE TIMES AGAIN LATER IN ONE WEEK. IT MADE ME REALLY THINK ABOUT THE SAFETY OF DRIVING IT. ON OCT 7,2009, THE ENGINE COMPLETELY CANNOT BE STARTED ANYMORE AND IT WAS TOWED TO DEALERSHIP IN THE MORNING FOR A FULL CHECK UP AND DID NOT FIND ANYTHING WRONG. THE TECHNICIAN SAID THEY CHECKED ALL THE WIRES AND RE-WIRED ALL THE CONNECTION CORDS. IT BACK TO WORK AND WORK ALRIGHT NOW. AFTER ABOUT 5000 MILES DRIVING, IT SEEMS THERE ARE NO SAME PROBLEMS APPEARED. BUT LOSE POWER WITHOUT ANY REASON ON FREEWAY IS TOO DANGEROUS TO DRIVER AND PASSENGERS, I HOPE THE MANUFACTURER CAN FIND THE REAL PROBLEMS AND AVOID IT'S HAPPENINGS IN ALL VEHICLES. *TR
NHTSA ODI #10310058