NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
110 reports34,000 miles · Mar 8, 2015
Electrical SystemSteering
INTELLIGENT KEY SYSTEM WARNING LIGHT HAD BEEN FLASHING ON AND OFF. TOOK IT IMMEDIATELY TO APPLE NISSAN IN YORK PER THE OWNERS MANUAL AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. ABOUT 2 WEEKS LATER, WARNING LIGHT CAME ON AGAIN AND VEHICLE WILL NOT START. PUSH START IS INDICATING LOCK ONLY. SEEMS TO BE A COMMON PROBLEM TH…
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INTELLIGENT KEY SYSTEM WARNING LIGHT HAD BEEN FLASHING ON AND OFF. TOOK IT IMMEDIATELY TO APPLE NISSAN IN YORK PER THE OWNERS MANUAL AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. ABOUT 2 WEEKS LATER, WARNING LIGHT CAME ON AGAIN AND VEHICLE WILL NOT START. PUSH START IS INDICATING LOCK ONLY. SEEMS TO BE A COMMON PROBLEM THAT WARRANTS EITHER A RECALL OR AN EXTENDED WARRANTY ON THE ELECTRONIC STEERING LOCK MECHANISM. WILL NOT EVER PURCHASE ANOTHER NISSAN. *TR
NHTSA ODI #10692870
29,000 miles · Jan 27, 2015
Electrical SystemSteering
STEERING LOCK FAILED. THE PART FAILED WITHOUT ANY PRIOR INDICATION. I WAS STRANDED BECAUSE MY VEHICLE WOULD NO LONGER START. HAD TO GET MY CAR TOWED TO A DEALER AND WAS CHARGED $1100 TO REPLACE THE PART. VEHICLE WAS PURCHASED ONLY 3 MONTHS PRIOR AND HAD 29000 MILES ON IT. *TR
NHTSA ODI #10679116
52,000 miles · Jan 9, 2015
Steering
I HAVE A 2010 NISSAN 370Z WITH POWER STEERING WHEEL LOCK ISSUE WHICH IS THE MOST COMMON PROBLEM ON 09-10 370Z AND NISSAN WON'T COVER IT UNDER RECALL. THE FIX IS FOR $1500. NISSAN WAS MY FAVORITE MAKE AND NOW IT SURELY LOST MY BUSINESS A AND LEFT STRANGLED. I HAVE FINANCIAL ISSUES AND NOW I CAN'T AFFORD TO FIX IT AND MY CAR HAS B…
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I HAVE A 2010 NISSAN 370Z WITH POWER STEERING WHEEL LOCK ISSUE WHICH IS THE MOST COMMON PROBLEM ON 09-10 370Z AND NISSAN WON'T COVER IT UNDER RECALL. THE FIX IS FOR $1500. NISSAN WAS MY FAVORITE MAKE AND NOW IT SURELY LOST MY BUSINESS A AND LEFT STRANGLED. I HAVE FINANCIAL ISSUES AND NOW I CAN'T AFFORD TO FIX IT AND MY CAR HAS BEEN SITTING FOR 3 DAYS. THANKS NISSAN WITH A GREAT CUSTOMER SERVICE, LEAVING YOUR CUSTOMER STRANGLED. EVEN NISSAN USA COULDN'T HELP RESOLVE MY PROBLEM AND I AM BEYOND FRUSTRATED. PLEASE DO YOURSELF A FAVOR AND NEVER BUY A NISSAN! *TR
NHTSA ODI #10671471
35,000 miles · Jan 7, 2015
Steering
I HAD GONE TO THE GYM AND AS I WAS LEAVING THE GYM MY CAR WOULDN'T START. I TRIED EVERYTHING I COULD THINK OF BUT NOTHING HELPED, I FINALLY TOOK IT TO THE NISSAN DEALER AND THEY SAID THE STEERING LOCK ASSEMBLY HAD FALLING APART. THE DEALER I TOOK MY CAR TO IS TOWN NORTH NISSAN IS AUSTIN, TX. *TR
NHTSA ODI #10670587
Mileage unknown · Dec 26, 2014
Electrical SystemSteering
CAR IGNITION IS STUCK IN LOCK AFTER BEING PARKED TO GO INTO THE MALL. KNOWN ISSUE THAT NISSAN ISSUED RECALL FOR GTR WHICH IS A MORE EXPENSIVE CAR BUT NOT FOR THE Z A LESS EXPENSIVE CAR. CAR WILL NOT START OR POWER INTO ACC MODE SO THE WINDOWS ARE ALSO STUCK DOWN AND HAVE NO WAY OF GOING UP. ISSUE HAS BEEN REPORTED MANY TIMES BUT…
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CAR IGNITION IS STUCK IN LOCK AFTER BEING PARKED TO GO INTO THE MALL. KNOWN ISSUE THAT NISSAN ISSUED RECALL FOR GTR WHICH IS A MORE EXPENSIVE CAR BUT NOT FOR THE Z A LESS EXPENSIVE CAR. CAR WILL NOT START OR POWER INTO ACC MODE SO THE WINDOWS ARE ALSO STUCK DOWN AND HAVE NO WAY OF GOING UP. ISSUE HAS BEEN REPORTED MANY TIMES BUTTHE LOWER END CARS DO NOT GET A FIXC FOR THIS AND WILL LEAVE THE OWNERS STRANDED. *TR
NHTSA ODI #10668390
38,400 miles · Dec 3, 2014
Electrical SystemSteering
ON DEC 2 2014 I NOTICED THAT THE INTELLIGENT KET LIGHT WAS ON. ONCE I GOT HOME AFTER WORK I LOOKED IT UP ON THE MANUEL AND IT SAID IT COULD BE A MALFUNCTION AND TO CONTACT A NISSAN DEALER. WELL ON THE MORNING OF 3 DEC I GO TO WORK AND NO LIGHT. AT AROUND 2030 I GOT RELEASED FOR THE DAY. GO TO START MY CAR AND NOTHING. HAD TO …
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ON DEC 2 2014 I NOTICED THAT THE INTELLIGENT KET LIGHT WAS ON. ONCE I GOT HOME AFTER WORK I LOOKED IT UP ON THE MANUEL AND IT SAID IT COULD BE A MALFUNCTION AND TO CONTACT A NISSAN DEALER. WELL ON THE MORNING OF 3 DEC I GO TO WORK AND NO LIGHT. AT AROUND 2030 I GOT RELEASED FOR THE DAY. GO TO START MY CAR AND NOTHING. HAD TO GET A RIDE TO A STORE AND WAIT FOR WIFE TO PICK ME UP. *JS
NHTSA ODI #10662105
25,000 miles · Dec 1, 2014
Power TrainSuspension
WHEN GO FROM PARK TO REVERSE REAR MAKE CLUNK NOISE AS SOON AS THE CAR START MOVING, OR DRIVING AT LOW SPEED WHEN STEP ON GAS IT ALSO MAKE CLUNK NOISE. BROUGHT THE CAR TO DEALERSHIP THINKING ITS UNDER MANUFACTURE 5 YEAR/50K POWER TRAIN WARRANTY ONLY TO FIND OUT ITS A NOT A WARRANTY ITEM AND WOULD NOT BE COVERED. BUT ITS TSB N…
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WHEN GO FROM PARK TO REVERSE REAR MAKE CLUNK NOISE AS SOON AS THE CAR START MOVING, OR DRIVING AT LOW SPEED WHEN STEP ON GAS IT ALSO MAKE CLUNK NOISE. BROUGHT THE CAR TO DEALERSHIP THINKING ITS UNDER MANUFACTURE 5 YEAR/50K POWER TRAIN WARRANTY ONLY TO FIND OUT ITS A NOT A WARRANTY ITEM AND WOULD NOT BE COVERED. BUT ITS TSB NUMBER NTB12-055D. AND ITS OKAY TO KEEP DRIVING WITH OUT THE REPAIR. NOT SURE IF IT WOULD GET WORST OVER TIME WILL HAVE TO WAIT TILL IT CAUSES ACCIDENT. NOT FEEL SAFE DRIVING THE CAR WITH THOSE NOISE.
NHTSA ODI #10661443
58,000 miles · Nov 18, 2014
Electrical System
CAR WOULD NOT START, IT WENT INTO IMMOBILIZATION AND WOULD NOT COME OUT. WINDOWS ROLLED DOWN, BOTTOM DISPLAYED 'LOCK' AND WOULD NOT GO INTO ACC OR START. *TR
NHTSA ODI #10658817
34,700 miles · Oct 28, 2014
Power Train
THE CLUTCH SLAVE CYLINDER FAILED ON ME. I HEAR THIS IS A KNOWN PROBLEM IN 370Z'S AMONG THE REST OF THE 370Z COMMUNITY YET THE MANUFACTURER REFUSES TO ACKNOWLEDGE THAT IT'S A COMMON PROBLEM. *TR
NHTSA ODI #10650766
105,000 miles · Sep 19, 2014
Electrical SystemSteering
TRIED TO START CAR IN THE MORNING AND IT DID START MOVED UP 5 FEET TO WASH CAR WASHED CAR THEN TRIED TO START AGAIN NOTHING WOULD NOT START AT ALL FOUND OUT IT WAS THE STEERING LOCK ASSEMBLY THIS IS A KNOW PART TO FAIL AND THEIRS NO WAY IT SHOULD ON A CAR SO NEW IT HAPPENS TO A LOT OF NISSANS 2009 2010 370Z ITS A KNOWN PART TO F…
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TRIED TO START CAR IN THE MORNING AND IT DID START MOVED UP 5 FEET TO WASH CAR WASHED CAR THEN TRIED TO START AGAIN NOTHING WOULD NOT START AT ALL FOUND OUT IT WAS THE STEERING LOCK ASSEMBLY THIS IS A KNOW PART TO FAIL AND THEIRS NO WAY IT SHOULD ON A CAR SO NEW IT HAPPENS TO A LOT OF NISSANS 2009 2010 370Z ITS A KNOWN PART TO FAIL AND WHEN IT DOES THEIRS NOTHING YOU CAN DO TO START THE CAR IT COST 1600 DOLLARS TO FIX AND NISSAN KNOWS THEIRS A PROBLEM BUT NO RECALL THE GTR HAD THE SAME PROBLEM BUT THEY FIXED THAT BECAUSE ITS A VERY COSTLY CAR BUT THE 370 Z NOTHING YET THE DEALER JUST LAUGH AND I ALSO CALLED NISSAN AND THEY DID THE SAME THING WHEN THEY NO THIS HAPPENS ALOT WITH THIS PART I THINK ITS VERY BAD FOR NISSAN TO TREAT THEIR PEOPLE LIKE THAT I WILL NEVER DEAL WITH NISSAN AGAIN AND I SHOWED NISSAN OVER A THOUSAND EMAILS AND PROBLEMS WITH THIS PART AND THEY JUST DON'T CARE I CAN UNDERSTAND IF IT WAS NOT A PROBLEM THAT MUCH BUT THIS STEERING BOX ON THE 370 Z IS A BIG PROBLEM 40 THOUSAND DOLLAR CAR AND NISSAN HAS OR DON'T CARE I WOULD JUST GIVE IT BACK TOO THEM BUT ONCE THEY HAVE YOUR MONEY NISSAN CAN CARE LESS IT SEEMS LIKE ITS SAD. *TR
NHTSA ODI #10637540
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.