NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
153 reports108,400 miles · Apr 10, 2018
Steering
SERVICE CAMPAIGN BULLETIN NO. NTB13-014 WAS ISSUED ON 3/7/2013. MY CAR EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL NOTICE AND THE NISSAN DEALER REPLACED THE DEFECTIVE PART ON 12/2/2013 AT NO CHARGE. IN NOVEMBER, 2017, MY CAR EXPERIENCED THE EXACT SAME PROBLEM. IT WAS REPAIRED AT THE SAME NISSAN DEALER, PERFORMING THE REPL…
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SERVICE CAMPAIGN BULLETIN NO. NTB13-014 WAS ISSUED ON 3/7/2013. MY CAR EXPERIENCED THE PROBLEM DESCRIBED IN THE RECALL NOTICE AND THE NISSAN DEALER REPLACED THE DEFECTIVE PART ON 12/2/2013 AT NO CHARGE. IN NOVEMBER, 2017, MY CAR EXPERIENCED THE EXACT SAME PROBLEM. IT WAS REPAIRED AT THE SAME NISSAN DEALER, PERFORMING THE REPLACEMENT OF THE EXACT SAME PART, ON 11/17/2017 AT A COST TO ME OF $1,153.40. NISSAN HAS REFUSED TO COVER THE REPLACED (DEFECTIVE) PART STATING: 1) THEY COMPLIED WITH THE RECALL CAMPAIGN BY REPLACING THE INITIAL FAILED PART WITH A SECOND (DEFECTIVE) PART, AND 2) THE SECOND (DEFECTIVE) PART WAS BEYOND ITS 12 MONTH WARRANTY. IN BOTH CASES, THE DEFECTIVE PART DISABLED THE VEHICLE FROM STARTING, THUS CREATING THE NEED TO HAVE IT TOWED TO THE DEALER. BECAUSE THE EXACT SAME PART FAILED THAT WAS SUBJECT TO THE SERVICE RECALL CAMPAIGN, CREATING THE NECESSITY FOR A SECOND REPLACEMENT, I BELIEVE IT SHOULD HAVE ALSO BEEN SUBJECT TO THE SERVICE RECALL CAMPAIGN. THE REPLACED PART FAILED AT APPROXIMATELY THE SAME INTERVAL AS THE FIRST FAILED PART, BOTH OF WHICH WAS WELL BEYOND A 12 MONTH IN-SERVICE PERIOD.
NHTSA ODI #11084400
43,480 miles · Feb 20, 2018
Electrical System
THE STEERING COLUMN LOCK DEVICE HAS BEEN FAILING DAILY.I BOUGHT THIS CAR IN MARCH OF 2014 AND I HAVE ALL OF THE PAPERWORK THAT SHOWS THE PREVIOUS OWNER TOOK IT TO AUTONATION NISSAN CHANDLER AND UNDER RECALL P3208 IT WAS SUPPOSEDLY FIXED IN 2013. I DIDN'T EVEN OWN THE CAR TIL 2014!THE NTB13-014 ALSO WAS ON THE INVOICE. IT SAYS TH…
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THE STEERING COLUMN LOCK DEVICE HAS BEEN FAILING DAILY.I BOUGHT THIS CAR IN MARCH OF 2014 AND I HAVE ALL OF THE PAPERWORK THAT SHOWS THE PREVIOUS OWNER TOOK IT TO AUTONATION NISSAN CHANDLER AND UNDER RECALL P3208 IT WAS SUPPOSEDLY FIXED IN 2013. I DIDN'T EVEN OWN THE CAR TIL 2014!THE NTB13-014 ALSO WAS ON THE INVOICE. IT SAYS THEY REPLACED THE STEERING WHEEL LOCK UNIT- I HAVE SPENT OVER $20K ON MY Z ( NOT INCLUDING THE PRICE OF THE CAR, AND I CAN'T EVEN GET LARRY H MILLER NISSAN TO TAKE CARE OF IT. THEY WANT $1500. I JUST DON'T UNDERSTAND HOW LARRY H MILLER NISSAN KNEW ABOUT THIS AND NEW THE DATES IT WAS 'FIXED' AT THE OTHER DEALERSHIP, AND FAILED TO NOTIFY ME WHEN I BROUGHT IT TO THEIR ATTENTION.I HAVE ALL MY INVOICES FOR WORK DONE,AND A NISSAN W 44,000 MILES HAS HAD ENDLESS PROBLEMS -PLEASE HELP. I AM DISABLED, AND THIS IS A HUGE FINANCIAL BURDEN FOR ME,I REALLY HAD A LOT OF CONFIDENCE IN NISSAN TAKING CARE OF THEIR CUSTOMERS - IT SEEMS THAT ISN'T THE CASE- ON JUNE 27 I GOT INTO A SMALL ACCIDENT AND IT ENDED UP COSTING GEICO $14,850.35 - WHEN THEY BROUGHT IT BACK THE FUEL MANAGEMENT SYSTEM HAD GOTTEN LOOSE SINCE IT'S LOCATED UNDERNEATH THE PASSENGER SIDE IN THE GAS TANK AND IS A TYPICAL PROBLEM WITH 370 Z'S AND THEY WANTED ME TO PAY FOR IT ALSO THE CAR IS RIDING A LOT LOWER TO THE GROUND THAN IT EVER WAS THE BLACK BUMPER GUARD AT THE VERY BOTTOM IS ALL SCRAPED UP AND THAT NEVER HAPPENED BEFORE SO EITHER THE FRONT SHOCKS OR STRUTS ARE LOWER THAN BEFORE. I LOVE MY Z AND I'VE PUT OVER $40,000 INTO IT AND NOW I CAN'T GET PEOPLE TO DO WHAT THEY'RE SUPPOSED TO DO BECAUSE THEY 'DON'T WANT TO' THE PEOPLE WHO FIX YOUR CAR'S KNOW ABOUT ALL OF THESE CONSISTENT PROBLEMS & THEY SHOULD FIX THEM AND IT SEEMS LIKE THEY DON'T WANT TO FIX PROBLEMS THAT ARISE WITH THE SAME MODEL.I HAD TO HAVE MY INSURANCE ADJUSTER CALL JUST TO GET THE FUEL PUMP FIXED. NISSAN WANTED ME TO PAY FOR IT
NHTSA ODI #11073760
40,000 miles · Jan 23, 2018
Air Bags
PASSENGER AIRBAG SENSOR CAME ON AND SHOWS THE PASSENGER AIR BAG IS OFF. THE AIRBAG LIGHT IS FLASHING AS WELL WITH NO WARNING AT ALL. JUST STARTING THE CAR, THE PASSENGER AIRBAG LIGHT CAME ON AND SAID AIR BAG OFF AND FLASHING LIGHT ON DASH. PASSENGER AIRBAG WON'T TURN BACK ON AND DOESN'T WORK PUTTING PASSENGERS IN GREAT DANGER…
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PASSENGER AIRBAG SENSOR CAME ON AND SHOWS THE PASSENGER AIR BAG IS OFF. THE AIRBAG LIGHT IS FLASHING AS WELL WITH NO WARNING AT ALL. JUST STARTING THE CAR, THE PASSENGER AIRBAG LIGHT CAME ON AND SAID AIR BAG OFF AND FLASHING LIGHT ON DASH. PASSENGER AIRBAG WON'T TURN BACK ON AND DOESN'T WORK PUTTING PASSENGERS IN GREAT DANGER.
NHTSA ODI #11064429
Mileage unknown · Dec 1, 2017
Air Bags
WHEN DRIVING THE SEATBELT AIRBAG LIGHT IS FLASHING, WANT GO OFF, EVEN IF JUST SITTING STILL WITH THE CAR CRANK, THE AIRBAG LIGHT IS FLASHING.
NHTSA ODI #11051713
45,000 miles · Sep 8, 2017
Steering
CAR WOULDNT START HAD TO GET IT TOWED , KNOWN PROBLEM OF THE STEERING WHEEL MECHANISM LOCK HAS TO BE REPLACED . NISSAN IS PAYING FOR ALTIMAS AND MAXIMAS TO GET REPLACED BUT NOT 370Z THAT HAS THE SAME PROBLEM. OVER $1200 TO REPAIR FOR A KNOWN DEFECT
NHTSA ODI #11022351
69,004 miles · Aug 15, 2017
Unknown Or Other
MY PUSH BUTTON START DOES NOT START THE CAR. IT GOES TO AAC AND THE IGNITION BUT THE CAR JUST SITES THERE. IT WILL NOT TURN THE ENGINE. I WAS STRANDED ONE TIME AND HAD TO GET TOWED HOME.
NHTSA ODI #11015298
24,495 miles · Mar 19, 2017
Power Train
I GOT INTO MY CAR IN THE GARAGE AND TRIED TO START IT BY FIRST PUSHING THE CLUTCH AND PRESSING THE START BUTTON. WHILE PUSHING THE CLUTCH DOWN, IT FELL TO THE FLOOR AND STAYED THERE AND NEVER CAME BACK UP. I HAVE TO LIFT IT WITH MY LEFT FOOT.
NHTSA ODI #10967085
50,000 miles · Dec 12, 2016
Fuel/propulsion System
FUEL SENDING UNIT DOESNT WORK APPROPRIATELY. FULL TANK OF GAS AND IT SHOWS THAT IT DOESN'T HAVE ANY GAS. THERE'S HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS. IT'S A RISK SINCE A FALSE AMOUNT OF FUEL CAN LEAD TO THE VEHICLE STOPPING OUT OF NOWHERE ON A HIGHWAY/STREET WHICH CAN LEAD TO ACCIDENTS. HTTP://WWW.THE370Z.COM/ENGINE-DRI…
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FUEL SENDING UNIT DOESNT WORK APPROPRIATELY. FULL TANK OF GAS AND IT SHOWS THAT IT DOESN'T HAVE ANY GAS. THERE'S HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS. IT'S A RISK SINCE A FALSE AMOUNT OF FUEL CAN LEAD TO THE VEHICLE STOPPING OUT OF NOWHERE ON A HIGHWAY/STREET WHICH CAN LEAD TO ACCIDENTS. HTTP://WWW.THE370Z.COM/ENGINE-DRIVETRAIN/114359-FUEL-SENDING-UNIT-HELP.HTML HTTP://WWW.THE370Z.COM/NISSAN-370Z-WARRANTY-SCHEDULED-MAINTENANCE-SERVICING-REPAIRS/24770-FUEL-SENDER-PROBLEMO.HTML HTTP://WWW.350Z-TECH.COM/FORUMS/141-HOW-ARTICLES/70283-FUEL-PUMP-LOCATION.HTML HTTP://WWW.THE370Z.COM/NISSAN-370Z-GENERAL-DISCUSSIONS/78382-OH-NO-NOT-ANOTHER-FUEL-GAUGE-ISSUE.HTML HTTP://WWW.THE370Z.COM/NISSAN-370Z-WARRANTY-SCHEDULED-MAINTENANCE-SERVICING-REPAIRS/26917-FUEL-GAUGE-NOT-LIGHTING-ALL-WAY-UP.HTML THESE ARE SOME OF THE THREADS AS SOON AS YOU SEARCH FOR 370Z FUEL SENDING UNIT.
NHTSA ODI #10934830
63,000 miles · Dec 7, 2016
Electrical SystemSteeringWheels
THE ELECTRIC STEERING WHEEL LOCK MECHANISM HAS FAILED BAD. THERE HAS BEEN A RECALL ON THE PART, BUT NISSAN REFUSES TO ACKNOWLEDGE IT. MANY COMPLAINTS HAVE BEEN ADDRESSED ON THIS ISSUE.
NHTSA ODI #10933723
37,746 miles · Dec 7, 2016
Electrical System
ELECTRIC STEERING COLUMN LOCK WAS REPLACED IN A RECALL AT 25,824 MILES IN MAY 2013. CAR IN OCTOBER 2016 WITH 37746 NUKES HAD PROBLEMS STARTING, HAD TO PUSH, "START" BUTTON FROM TWO TO 12 TIMES TO GET VEHICLE TO START. FIRST DEALER REPLACED BATTERY, NEEDED TO BE DONE BUT PROBLEM DID NOT GO AWAY. DEALER FOUND THAT STEERING COLU…
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ELECTRIC STEERING COLUMN LOCK WAS REPLACED IN A RECALL AT 25,824 MILES IN MAY 2013. CAR IN OCTOBER 2016 WITH 37746 NUKES HAD PROBLEMS STARTING, HAD TO PUSH, "START" BUTTON FROM TWO TO 12 TIMES TO GET VEHICLE TO START. FIRST DEALER REPLACED BATTERY, NEEDED TO BE DONE BUT PROBLEM DID NOT GO AWAY. DEALER FOUND THAT STEERING COLUMN ELECTRIC LOCK WAS INTERMITTENTLY NOT WORKING AND HAD TO BE REPLACED AT A COST OF $1,103.50. THIS IS THE SAME PART THAT WAS REPLACED AS PART OF THE ORIGINAL RECALL. IF STALLED IN TRAFFIC IT COULD TAKE UP O 5 MINUTES TO START VEHICLE.
NHTSA ODI #10930361
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.