I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT,…
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I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNOWLEDGE, THESE BUSES/COACHES REMAIN IN SERVICE IN A DANGEROUS CONDITION WITH THE KNOWLEDGE OF BOTH NEW FLYER AND KING COUNTY METRO TRANSIT. ## VIN FAILED ## NEW FLYER COACH, AT LEAST, SERIES "4000" PURCHASED BY KING COUNTY METRO FROM NEW FLYER ##
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Consequence & remedy
Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Consequence & remedy
Consequence: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
Consequence & remedy
Consequence: If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2015 New Flyer XT40 Problems, Complaints & Recalls | Skip That Year