I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the da…
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I bought my 2023 Mitsubishi Outlander brand new in March of 2023. I have several dashboard error messages, with huge safety issues. I took it to Mitsubishi and it was in the shop for 65 days and they told me they do not know how to fix it, it is what it is. They also told me I should not rely on the car, the features, and the dashboard. These errors have occurred at different times of day, mileage, and different temperatures. I have pictures for proof. With out these safety features it puts me, my husband, and three small children at risk.
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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