2022 Mitsubishi Outlander

2 issues contributed to accident: 1st - Vehicle did not go into Park when button on gear shift was pushed. Driver did not notice that vehicle remained in Drive and exited the vehicle. 2nd - Vehicle did not automatically engage the emergency brake/park mode it is designed to do when Vehicle is in drive and driver door opens. As a result, Vehicle began to roll forward. Driver was knocked down and fell to ground and Vehicle ran over her legs, coming to a stop with the rear Driver side tire on her leg.

The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The RPM's increased. In addition, the vehicle hesitated and jerked. o warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact has an upcoming diagnostic testing appointment scheduled. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owned a 2022 Mitsubishi Outlander. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle wobbled and failed to respond. The contact stated that upon forcefully depressing the brake pedal, the vehicle responded as intended. There was no warning light illuminated. The failure mostly occurred while driving at highway speeds. The vehicle was taken to the dealer where it was diagnosed, and determined that the braking system needed to be replaced. The dealer informed the contact that the repair was not covered under the two-year warranty. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond intermittently while attempting to drive from a complete stop on the roadway. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 25,000.

After an afternoon driving in the rain most of the previous day my vehicle started to produce a clunking noise from the rear and front of the vehicle. I was able to stop at my mechanic near by and have them check the problem. My mechanic was able to diagnose the issue as a rear end differential coupler issue and said a bulletin had been posted about the issue. He was unable to work on the problem due to the specific equipment needed for the vehicle. I was able to call the closest dealership where they confirmed this was an issue they have been seeing more of this problem lately. So much so they had stocked that part and run out of that part. As I turned out into traffic I could have easily caused someone to rear end my vehicle due to the lack of engagement from the drive-train. Had I been on a busy road this would have caused an accident. The problem was reproduced and confirmed by my local mechanic in Shepherd, Michigan at 1st Street Auto. The vehicle is currently located at a Showcase Mitsubishi in Bay City, Michigan scheduled for repair on Tuesday September 9th where the part will be replaced. No warning lamps, messages were displayed. No other symptoms occurred before this incident.

The issue with the car involves a problem with the steering gear box. The grease between the rack and support yoke seat has thinned, leading to increased friction during steering. This causes the support yoke to drag along with the motion of the rack, resulting in contact with the rack housing. As a result, a clunk sound and vibration are felt when turning the steering wheel, especially after the car has been stationary for a while. This issue is causing a loss of power and control while driving, making the vehicle unsafe. The recommended fix involves replacing the steering gear box assembly and recalibrating the steering system. The service report ID is: TSB-24-37-001

Persistent issue where the vehicle will loose all power to brakes, engine, instrument cluster and infotainment. This issue has almost caused 2 crashes out of the 3 occasions in which it has occurred. When the issue happens all power is lost as if the car were rolling in neutral while off, no indication of what is wrong or anything of the sort. It happened on the highway going about 65 mph, was able to steer (without power steering support) into the emergency lane as the car dramatically dropped speed. The brakes were also not being supported by the booster so it was extremely difficult to push the pedal, thankfully it was on a bit of an uphill. Put the car manually into park after it stopped, and by itself the car restarted, although some of the cluster components and infotainment components were very slow to restart. The next time this happened was in slow traffic, once again the car shut off with no warning of any kind. Once I managed to get the brake pedal pushed far enough for the brakes to engage, I managed to stop the car within a foot or so of the person in front of me. Once again, I put the car in park and it was able to restart on its own. Both times it has been to the dealer, Don Herring of Plano, and as helpful as the service advisor is, there is still no solution in sight as they keep changing electrical components left and right. I am worried about the car becoming a rolling ball of metal that I cannot stop one day. I hope Mitsubishi figures this problem out, otherwise its a fatality waiting to happen.

While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.