2022 Mitsubishi Outlander

Since the first summer of ownership, a strong gasoline odor enters the passenger cabin. It is worst above roughly 100F ambient, a daily condition in southern [XXX], and is present while driving, while idling with the A/C on, and while the vehicle sits parked. The odor is strong enough that the vehicle cannot be parked in an attached garage in summer because fumes enter the house. A small child rides in this vehicle daily and breathes these vapors in an enclosed cabin. Repairs directed at this problem have been performed seven times since July 2023. The rear vent hose was rerouted. The fuel filler pipe was replaced under factory technical service bulletin TSB-25-17-001, fuel smell in cabin during idling, with the cause recorded as fuel smell from rear evap vent pipe positioning. The cabin filter was replaced and the A/C deodorized, the order stating the work was to help get rid of excess fuel smell from previous repair. A fuel line breather hose was ordered and later installed, the technician recording that the rear vent valve on the fuel filler neck was causing the smell in the cabin. A three-day inspection recorded no fuel smell below 90F but slight smell present after the vehicle sat in the sun at 98F. Most recently the fuel filler neck was replaced again under the bulletin with manufacturer authorization, the repair order stating CONFIRMED CONCERN, fuel smell coming from inside cabin when engine idling and A/C on. The odor was present again the same day that most recent repair was completed and it remains present now. The affected components are available for inspection. No warning lamps have appeared at any point. The manufacturer has an open customer case on this vehicle. Dealer inspections report no visible fuel leak, but the odor has never been eliminated after seven attempts over three years. A second owner of the same model year reported the identical problem to me at the same dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After pumping gas there is a strong smell of gasoline in the vehicle. This is a safety issue for anyone in the vehicle inhaling the fumes. It seems to get stronger when the vehicle is on (for instance at a stop light) the dealership acknowledge this was more common for the 2024 and 2025 models and only a service alert. Vehicle has been inspected by a service tech. No warning lights are on.

My 2022 Mitsubishi Outlander SEL special edition was purchased in December 2022. In February 2024, the fuel pump went out the dealership said it was not a recall, however it was covered under my warranty. Now, March 2025, my fuel pump has went out again. This is the second time and the third fuel pump counting the original in the vehicle. Even though it’s covered by warranty, it is still not a recall? How can a fuel pump go out two times in three years?

Apparently the fuel system (fuel canister, fuel dispender, fuel vapor valves). It caused fuel, gasoline, odor to enter inside the vehicle cabin, causing dizziness and nausea to me, my wife and two kids. The problem was confirmed by the dealer. They try to fix it on 3 different occasions without sucess. As of today they requested the vehicle as they recognized is a safety issue and handed my a temporary vehicle. They told me that the repair date is indefinite as the parts doesn't exist in the US, and was order directly to the manufacturer (outside of US). I have knowledge about other persons that are experimenting the same problem.

I am writing to express my dissatisfaction with the 2022 Mitsubishi Outlander that I financed through your bank. Since purchasing the vehicle brand new in 2022, I have encountered numerous issues that have caused significant inconvenience and concern for my safety. In the past two years, my vehicle has experienced multiple problems, including: 1.Randomly Shutting Off: Last year, my car began randomly shutting off. The dealership attributed this to sensor issues and claimed it was due to me pumping gas while the car was on. Despite this explanation, the problem persisted, and the mechanic only reset the computer system without fixing the underlying issue. 2.Fuel Pump Issues: Recently, on August 11, 2024, my car stopped working for several hours while I was with my daughter. I replaced the battery at a cost of $300, but the problem recurred the next day in traffic. After extensive delays and towing, the dealership identified a fuel pump issue, which is covered under the powertrain warranty but not the connecting parts, costing $1500 each. 3.Safety Recalls: I discovered that the 2022 Mitsubishi Outlander has several recalls related to faulty fuel pump wiring. Although I was initially told my model was not affected, the dealership later confirmed the fuel pump issue. Additionally, the hood of my vehicle was not welded correctly, causing it to flutter and posing a safety hazard. Despite bringing my car to the dealership last year under the original warranty, no effective repairs were made. I have been without a reliable vehicle and have faced significant inconvenience and safety concerns. Given these ongoing issues and the lack of resolution, I am requesting a voluntary repossession of the vehicle. I believe this is the only viable option given the circumstances.

Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!