2016 Mitsubishi Outlander

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE PROPERLY AS THE GEAR BECAME DIFFICULT TO CHANGE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC (26953 SUSSEX HWY, SEAFORD, DE 19973) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BY THE DEALER. THE FAILURE MILEAGE 90,000.

THIS COMPLAINT IS IN FOLLOW UP TO PREVIOUS COMPLAINT 11353585 REGARDING FROZEN CALIPER. AS PREVIOUS STATED THE DEALER ACKNOWLEDGED THE ISSUE. THE REASON FOR THIS FOLLOW UP IS TO REPORT AN ASSOCIATED ISSUE. SPECIFICALLY, THAT I FOUND IT IMPOSSIBLE TO LOCATE A REPLACEMENT BRAKE CALIPER. THE CALIPER WAS ONLY AVAILABLE THRU THE DEALER, NOT INCLUDING LABOR, THE DEALER CHARGED $570.88 FOR ONE CALIPER. I HAVE REPLACED NUMEROUS CALIPERS OVER THE YEARS AND HAVE NEVER SPENT OVER $150 FOR A CALIPER. THIS IS A RIDICULOUS PRICE FOR A CALIPER AND APPEARS TO BE MONOPOLIZED PRICE GOUGING BY MITSUBISHI.

DRIVER SIDE CALIPER FROZE. DEALER ACKNOWLEDGED THAT IT WAS FROZEN. NOT COVERED BY WARRANTY WHICH THEY ADVISED EXPIRED AT 60K. VEHICLE HAD 65K MILES ON IT AT TIME OF INCIDENT. I'M 52 AND FAMILIAR WITH VEHICLE MAINTENANCE AND HAVE CHANGED MANY BRAKES, ROTORS, CALIPERS. NEVER HAVE I SEEN A CALIPER GO BAD WITHIN 4 YEARS. DEFINITELY A FLAW ON THIS VEHICLE AND SERIOUS SAFETY ISSUE.

I PURCHASE MY 2016 MITSUBISHI OUTLANDER IN DECEMBER OF 2016. I HAD MY VEHICLE COME TO A COMPLETE WHILE ACCELERATING AND IN MOTION. THIS COULD OF KILLED ME AND MY FAMILY. MY VEHICLE HAS HAD CONSISTENT ACCELERATION AND HESITATING ISSUES WHILE ACCELERATING AND IN MOTION. SOMETHING IS WRONG WITH THE TRANSMISSION OR ENGINE. THERE'S A MAJOR PROBLEM WITH MY VEHICLE NOT BEING ABLE TO ACCELERATE NORMALLY AND SAFELY. MY AIR BAG LIGHT ON MY VEHICLE HAS NOT COME ON FOR OVER YEARS. I AM VERY CONCERN THAT MY AIRBAG IS DEFECTIVE AND WON'T WORK IF I GET INTO A VEHICLE ACCIDENT. I HAVE TOOK MY VEHICLE TO 2 DIFFERENT MITSUBISHI AUTO DEALERSHIPS TO HAVE THE PROBLEM LOOKED AT AND DIAGNOSED, BUT MITSUBISHI CAN'T DIAGNOSE OR DETERMINE WHAT'S CAUSING THE PROBLEM. THERE'S A PROBLEM WITH MY TRANSMISSION AND ENGINE.

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEAD LIGHT FAILED TO ILLUMINATE. ALSO, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT PROPERLY ACCELERATE. IN ADDITION, WATER WAS PRESENT COMING INTO THE FLOOR BOARDS OF THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,000.

VEHICLE HESITATES DURING ACCELERATION. I HAVE HARD TIMES TO MANAGE THE PROPER SPEED. IT SHAKES AND JERKS INSTEAD. DOESN'T ACCELERATE SMOOTHLY. I TOOK MY CAR TO THE LOCAL DILLER TO CHECK FOR SOME RECALLS. THEY SAID THERE IS NO RECALL FOR MY CAR. AND WARRANTY IS EXPIRED SINCE MY CAR HAVE 106 MILES ON IT. I HAVE TO PAY FOR CHECKING AND FIXING. BUT I CAN'T AFFORD TO PAY THE EXPENSES

WHEN DRIVING YOU FEEL THAT SUDDENLY THE VEHICLE STARTS JERKING, AND WHEN GOING ON AN UPHILL THE VEHICLE LOOSES POWER, SLOWS DOWN AND MAY EVEN STOP COMPLETELY. THIS IS VERY DANGEROUS SPECIALLY IF YOU DRIVING IN THE MIDDLE OF THE FREEWAY; THE CARS BEHIND YOU CAN HIT YOU AT FULL SPEED WHICH IN WORST CASE IT COULD BE FATAL. IT STARTED HAPPENING WHEN MY CAR HAD ABOUT 110K MILES AND WHEN I TOOK IT TO THE DEALER THEY TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE AND THEY GAVE ME AN ESTIMATE OF ABOUT $8,000 TO REPLACE THE TRANSMISSION. *TR

WHILE COMMUTING ON THE HIGHWAY (~60MPH) MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT SHIFT BACK TO NORMAL GEARS FOR HIGH SPEEDS (RPM GAUGE WAS SPORADIC, SHUTTERING AND JUMPY). I WAS ABLE TO MAKE IT TO A TRANSMISSION SHOP (CVT SPECIALIST) DRIVING 10 MILES PER HOUR. I WAS TOLD THAT THE TRANSMISSION WAS SHOT AND I NEEDED TO REPLACE IT (COST WAS 2,527.98) AFTER THE CVT WAS REPLACED, ROUGHLY ABOUT 45 MINUTES WHILE DRIVING , THE CAR IT STARTED DISPLAYING THE SAME SYMPTOMS. I RETURNED THE CAR BACK TO THE TRANSMISSION SHOP AND THEY SAID THE DEALERSHIP NEEDED TO DO SOME UPGRADES TO THE TRANSMISSIONS COMPUTER. AFTER THE UPDATES, DRIVING WAS NORMAL IN TILL ABOUT 1 WEEK LATER THE CVT SERVICE LIGHT TURNED ON AGAIN AND STARTED SHUTTERING... SO I TRADED IN THE CAR. THIS CARS TRANSMISSION HAS BEEN A NIGHTMARE AND MONEY PIT COSTING ME AND MY FAMILY THOUSANDS OF DOLLARS. CAR WAS ONLY AT 65K MILES WITH PROPER ROUTINE MAINTENANCE AND NO RECALLS WERE LISTED FOR MY VEHICLE. *TR