2016 Mitsubishi Outlander

ON A CONSTANT BASIS WHEN I'M DRIVING MY VEHICLE I HAVE TO CONTINUOUSLY RELEASE MY FOOT OFF THE GAS PEDAL FOR IT TO ATTEMPT TO SHIFT INTO THE NEXT GEAR OTHERWISE IT CONTINUES TO REV UP THE RPMS HIGHER AND HIGHER ON IT'S OWN AND IT'S AN AUTOMATIC TRANSMISSION. WHEN DRIVING UP HILL ON THE HIGHWAY I LITERALLY HAVE TO PUNCH THE GAS PEDAL OR HAVE IT FULLY DEPRESSED DOWN TO THE FLOOR TO GET THE VEHICLE TO HAVE ANY ACCELERATION TO MAKE IT UP THE HILL AND IT STILL LOOSES ANY POWER MOMENTUM YOU GIVE IT. I HAVE TAKEN MY VEHICLE TWICE TO THE DEALERSHIP FOR A.C. ISSUES FIRST THE SYSTEM BECAME CLOGGED AND STARTED TO LEAK INSIDE MY VEHICLE. NOW IT'S BLOWING HOT AIR ON THE MAX COLD SETTING. I HAVE REPETITIVELY TAKEN MY VEHICLE IN AFTER NOW 4 RECALLS FOR TOTALLY DIFFERENT ISSUES AND HAVE TOLD THEM OF MY ISSUES AND KEEP GETTING DISMISSED AND TOLD THAT IT'S NOTHING. I REACH OUT TO MITSUBISHI AND GET TOLD SOMEONE WILL CONTACT ME AND GET NO RESPONSE. I HONESTLY HAVE EXPERIENCED MORE BUT CAN'T THINK OFF THE TOP OF MY HEAD OTHER THAN I ALSO HAD TO REPLACE MY WINDSHIELD WITHIN THE FIRST YEAR OF OWNING IT FROM A SMALL CHIP. I HONESTLY DO NOT FEEL SAFE BEHIND THE WHEEL OF MY VEHICLE ESPECIALLY BEING AN EMPLOYEE WORKING AT A LEVEL 1 TRAUMA HOSPITAL AND HAVE TO RESPOND EFFICIENTLY AT TIMES BUT DO T FEEL THAT I CAN WITHOUT FEELING LIKE I AM PUTTING BOTH MYSELF AND OTHER DRIVERS AROUND ME AT RISK WHEN MY CAR SOMETIMES FEELS LIKE IT WON'T DO WHAT IT SHOULD. BEING I BOUGHT THIS CAR OFF THE DEALERSHIP LOT BRAND NEW FOR NEARLY $30K, I DON'T FEEL MITSUBISHI HAS OWNED UP MAKING THIS CAR READY FOR THE ROAD.

THE SHIFTER ASSEMBLY CAME APART AFTER I SHIFTED FROM PARK TO DRIVE. PLASTIC PIECES AND INDICATOR COVERS POPPED OUT THROUGH THE CENTER CONSOLE AND WERE VISIBLE. WHILE I WAS DRIVING THE BUNCHED UP PLASTIC PIECES WOULD CAUSE MY VEHICLE TO GO INTO NEUTRAL, AND I WOULD HAVE TO HOLD MY SHIFTER IN DRIVE TO PREVENT IT FROM SLIPPING BACK INTO NEUTRAL . UPDATED 10/25/17*LJ

ON WED. SEPTEMBER 7, 2016, AVIS RENT A CAR AT HOBBY AIRPORT IN HOUSTON, TX RENTED THIS VEHICLE TO ME WITH AN OPEN SAFETY RECALL. I DIDN'T REALIZE IT UNTIL ~15 MINUTES AFTER I LEFT THE AIRPORT AND THE TIRE BLEW OUT ON THE FREEWAY. ONCE I WAS ABLE TO SAFELY GET OFF THE FREEWAY, I PULLED INTO A GAS STATION AND INSPECTED THE CAR. FINDINGS INCLUDE: 1) LOW TIRE GAUGE LIGHT ON (AFTER LEAVING THE AIRPORT, BEFORE THE TIRE BLEW OUT), 2) WHAT LOOKED LIKE DUCT TAPE ON BOTH SIDES OF THE WINDSHIELD, POSSIBLY INDICATING A NEW WINDSHIELD HAD RECENTLY BEEN INSTALLED 3) A BROKEN TAIL LIGHT ON THE LEFT REAR 4) THE KEY TAG HAD THE PHRASE "SAFETY RECALL" ON IT AND 5) THE TIRE BLEW OUT. I CALLED AVIS EMERGENCY ASSISTANCE AND TOLD THEM WHAT HAPPENED AND WHAT I FOUND. I TOLD THEM I WAS NOT COMFORTABLE DRIVING THE CAR AS IT APPEARED TO HAVE A SAFETY RECALL AND POSSIBLY HAD BEEN IN AN ACCIDENT. I WAS TOLD I WOULD HAVE TO BRING THE CAR BACK TO HOBBY AIRPORT. ROADSIDE ASSISTANCE REPLACED THE DAMAGED TIRE, AND I DROVE THE CAR TO THE NEAREST AVIS APPROXIMATELY 6 MILES AWAY AND EXCHANGED THE CAR. WHEN I RETURNED THE 2ND CAR, I TOLD THE LADY WHO CHECKED IN THE CAR WHAT HAPPENED WITH THE 1ST CAR. SHE INFORMED A MANAGER AND CAME BACK TO ME. SHE SAID, HER MANAGER SAID THE CAR WAS ON A RECALL AND SHOULD NOT HAVE BEEN RENTED. THE MANAGER ALSO TOLD HER I COULD SUE AVIS. MY INTENTION FOR SHARING THIS IS I AM NOT CONVINCED AVIS WILL DO ANYTHING DIFFERENT TO ENSURE SOMEONE ELSE DOESN'T END UP WITH A DEFECTIVE VEHICLE. I RESEARCHED THIS ONLINE AND AM AWARE A LAW WAS PASSED TO PREVENT THIS TYPE OF SITUATION. I CONSIDER MYSELF LUCKY. I HOPE YOU HAVE THE AUTHORITY TO FOLLOW UP WITH AVIS TO ENSURE ALL SAFETY PRACTICES ARE ADHERED TO 100% OF THE TIME AND IF SOMEONE CALLS ROADSIDE ASSISTANCE EXPRESSING CONCERN AS I DID, THEY DON'T PUT SOMEONE'S LIFE IN JEOPARDY A 2ND TIME.