2003 Mitsubishi Outlander

I AM HIGHLY UPSET ABOUT OUR 2003 MITSUBISHI OUTLANDER. WE TAKE VERY GOOD CARE OF OUR CAR. THE HEATER KNOB WAS HARD TO TURN FROM HOT TO COLD AND EVENTUALLY BROKE. I WENT IN TO VIVA MITSUBISHI AND THE INFORMED ME THAT THERE WAS A DEFECT ON THE OUTLANDERS AND LANCERS. THEY HAVE NOT RECALLED THE CARS TO FIX THIS PROBLEM. THEY ALSO INFORMED THAT IT WOULD COST $1300 TO FIX IT. WE DON'T HAVE THE MONEY TO FIX IT. I HAVE TO LITTLE BOYS AND IT GETS COLD HERE AND MY BOYS HAVE TO FREEZE. ALSO, WHEN WE NEED TO DEFROST THE WINDOWS, WE CAN'T CHANGE THE TEMP AND IT DOESN'T WORK. THIS IS A HUGE SAFETY HAZARD FOR US. I CAN'T BELIEVE MITSUBISHI IS WILLING TO PUT OUR LIVES, EVEN CHILDREN'S LIVES, IN DANGER ALL BECAUSE THEY WON'T RECALL THIS PART. *TR

I TOOK MY VEHICLE IN TO THE DEALER TWICE IN 2006 ABOUT A "SQUEAK" THAT I HEARD FROM THE REAR PASSENGER SIDE WHILE DRIVING. THE FIRST TIME A SERVICE TECH DROVE THE AROUND THE NEIGHBORHOOD, BUT COULDN'T HEAR ANYTHING. THE SECOND TIME...THE SAME AND YOUR SERVICE DEPARTMENT DID NOT CHECK IT OUT ON MY REQUEST. THE PROBLEM IS THAT I WASN'T SIMPLY THAT I WAS HEARING THINGS. AT THIS POINT, THE SQUEAK IS SO PRONOUNCED THAT IT CAN BE HEARD FROM THE INSIDE AND FROM THE OUTSIDE OF THE VEHICLE. I FOLLOWED DUE DILIGENCE, SO TO SPEAK, AND SOUGHT HELP DURING THE WARRANTY PERIOD, BUT WAS NOT HELPED NOR SATISFIED. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. *TR

I WAS STUCK IN TRAFFIC FOR 45 MINUTES AND MY VEHICLE (2003 MITSUBISHI OUTLANDER) OVERHEATED. AS A RESULT OF THIS I BLEW THE SEAL IN THE RADIATOR. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL ON THE COOLING FANS BUT THE DEALERSHIP HAD MY ADDRESS AND DID NOT NOTIFY ME. WHEN I CONTACTED THE DEALERSHIP, THEY STATED THAT THE NOTICES ARE MAILED FROM MITSUBISHI AND NOT THEIR DEALERSHIP. *TR

I PURCHASED A MITSHBISHI OUTLANDER IN 2003. IT RECENTLY OVERHEATED AND I TOOK TO MY REGULAR AUTO SHOP. HE CHANGED THE RADIATOR BECAUSE OF THE HEATING DAMAGE HOWEVER, WHEN HE CHECKED THE FAN SYSTEM , HE REALIZED THAT THE POWER MOTOR WAS BURNT OUT. HE LOOKED THE VEHICLE UP AND NOTIFIED ME THAT THERE WAS A DEALER RECAL L ON THE 2003-2006, COOLING FAN SYSTEM. BECAUSE HE HAD ALREADY WORKED ON THE CAR, I PAID HIM ~$400 (I CAN'T RECALL THE EXACT AMOUNT AT THIS TIME). I TOOK THE CAR TO MITSUBISHI AND THEY DID INFORM ME OF THE RECALL HOWEVER, STATED THAT THEY NEEDED HEADQUARTERS APPROVAL FOR THE REPAIR. SEVERAL DAYS I WAS CONTACTED AND THE REPAIRS WERE NOT APPROVED BECAUSE, THEY STATED THAT I WAS SENT A RECALL NOTICE IN 2007. I EXPLAINED THAT I NEVER RECEIVED SUCH NOTICE BUT THEY STILL REFUSED TO ASSIST WITH ANY REPAIRS, OR ANY REIMBURSEMENT FOR REPAIRS. I THINK THIS IS UNFAIR AND WOULD GREATLY APPRECIATE YOUR ASSISTANCE. *TR

HEADLIGHT LENS (COVERS) HAS BECOME CLOUDY AND CRACKED, MAKING HEADLIGHTS VERY DIM TO ONCOMING CARS. DEALER SAYS IT IS A COMMON PROBLEM BUT NOT COVERED UNDER WARRANTY. IT SEEMS STRANGE THAT AN ITEM THAT IS KNOWN BY DEALERS TO BE A HAZARDOUS, ILLEGAL ,PROBLEM IN MOST STATES, AND THAT COSTS OWNERS 700+ DOLLARS WOULD NOT BE RECALLED. *TR

ON 12/21/07 I HAD MY CAR SERVICED FOR THE 75,000 MILE SERVICE AT THE DEALER. THEN ON 2/14/08 I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN MY MITSUBISHI OUTLANDER STARTING SHAKING AND THE SERVICE ENGINE LIGHT CAME ON. I IMMEDIATELY TELEPHONED THE DEALER TO SEE WHAT THEY RECOMMEND I WAS ASKED TO BRING THE CAR FIRST THING IN THE MORNING. THE VERY NEXT DAY I BARELY MADE IT TO DEALER WHICH IS ONLY 7MINUTES AWAY FROM MY HOME (IN THE SAME TOWN). AS SOON AS I PULLED INTO THE DEALERSHIP THE CAR TURNED OFF. I WAS TOLD THAT THE HEATING COIL BURNED OUT WHICH CAUSED MY SPARK PLUGS TO BURN OUT AND THE CAR TO MISFIRE. I AM BEING TOLD THAT I MAY NEED TO REPLACE THE ENGINE IF ANY OF THE PISTONS WERE DAMAGED IF NOT THEN I ONLY HAVE TO REPLACE THE PARTS WHICH WERE DAMAGED. WHAT I DON'T UNDERSTAND IS HOW CAN THIS HAPPEN TO A VEHICLE WHICH HAS HAD EVERY RECOMMENDED SERVICE PERFORMED TO IT ON OR BEFORE THE RECOMMENDED MILEAGE?! *TR

THIS IS FOR A MITSUBISHI OUTLANDER 2003. THERE WAS A LOT OF WATER UNDER THE SEATS, DON'T KNOW HOW, AND THE SERVICE ENGINE LIGHT IS ON DUE TO BAD OXYGEN SENSOR AND THERE MIGHT BE CORROSION IN THE ELECTRICAL SYSTEM, THIS CAN CAUSE A FIRE, REAR STOP LIGHT STOP WORKING, THE SEAT BELT TENSIONER CAN GO BAD. TOOK THE CAR TO THE DEALERSHIP, AND THE MANUFACTURER SAID THAT I ONLY HAVE 1 RECALL WHEN THE NHTSA SAYS THAT THERE'S A RECALL FOR THIS,=NHTSA CAMPAIGN NUMBER 03V194000. *TR