2003 Mitsubishi Outlander

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT END OF THE VEHICLE SHOOK UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED A WHEEL ALIGNMENT AND THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER,THE PART WAS UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,432.

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE HAD BEEN EXTENSIVE PREMATURE RUST AND CORROSION ON THE LOWER CONTROL ARM AND THE FRONT SUB-FRAME TO THE POINT THAT THE PART MIGHT FRACTURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION), BUT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE NEEDED TO BE TOWED TO THE DEALER AND WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE CONDITION AND THEY PROVIDED NO SOLUTION TO GET THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SINGLE OWNER/USER;RETIRED, GARAGE KEPT. UNDERCARRIAGE SO ERODED WHEELS BEGAN TO LIST. IMPRACTICAL TO REPAIR. BODY AND ENGINE WITHOUT PROBLEMS. NOT NOTIFIED BY DEALERSHIP AT RECENT SERVICE THERE WAS A PROBLEM. AN UNKNOWN PERSON THAT DROVE BEHIND ME MENTIONED THAT I SHOULD GET REAR WHEEL LOOKED AT. WHEN BROUGHT FOR ALIGNMENT CHECK, I WAS NOTIFIED BY THE MECHANIC TO LOOK AT THE UNDERSIDE OF THE CAR. EROSION WAS SO BAD, I DROVE THE 5 MILES TO MY HOME AND WILL NOT TAKE IT ON THE ROAD AGAIN. NO RECALLS RECEIVED. *TR

I PURCHASED MY 2003 MITSUBISHI OUTLANDER IN FEBRUARY, 2013 WITH 104,000 MILES ON IT. AT FIRST EVERYTHING SEEMED FINE, BUT AFTER 2 WEEKS THE BACK END OF THE CAR ON THE PASSENGER SIDE SQUEAKS AND MAKES LOTS OF NOISE. AT FIRST IT WOULD ONLY DO IT A LITTLE BUT IT GOT WORSE AND WORSE WITHIN A COUPLE WEEKS IT CONSTANTLY MAKES NOISE, WHICH IS VERY ANNOYING. I THINK THE DEALERSHIP MUST HAVE DONE A QUICK CHEAP FIX ON IT SO WHEN I TEST DROVE IT, IT WOULD NOT DO IT UNTIL IT WAS PURCHASED. I ALSO HAVE WATER SEEPING IN IN THE FLOOR NEXT TO THE DOOR ON THE DRIVER SIDE AND WATER COMING THROUGH THE DASH AREA ON THE PASSENGER SIDE WHEN IT RAINS OR IN A CAR WASH. I READ ONLINE THAT THAT CAN CAUSE ELECTRICAL PROBLEMS WHICH WORRY'S ME. MY HEAD LIGHTS ALSO HAVE CRACKS AND FOGGED UP AND MAKES IT HARD TO SEE AT NIGHT, WHICH I'VE SEEN TO BE A COMMON PROBLEM WITH THIS CAR. I DON'T UNDERSTAND WHY THIS CAR WAS NEVER RECALLED FOR ALL THE PROBLEMS IT HAS, THIS IS RIDICULOUS! *TR

I TOOK MY VEHICLE IN TO THE DEALER TWICE IN 2006 ABOUT A "SQUEAK" THAT I HEARD FROM THE REAR PASSENGER SIDE WHILE DRIVING. THE FIRST TIME A SERVICE TECH DROVE THE AROUND THE NEIGHBORHOOD, BUT COULDN'T HEAR ANYTHING. THE SECOND TIME...THE SAME AND YOUR SERVICE DEPARTMENT DID NOT CHECK IT OUT ON MY REQUEST. THE PROBLEM IS THAT I WASN'T SIMPLY THAT I WAS HEARING THINGS. AT THIS POINT, THE SQUEAK IS SO PRONOUNCED THAT IT CAN BE HEARD FROM THE INSIDE AND FROM THE OUTSIDE OF THE VEHICLE. I FOLLOWED DUE DILIGENCE, SO TO SPEAK, AND SOUGHT HELP DURING THE WARRANTY PERIOD, BUT WAS NOT HELPED NOR SATISFIED. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. ON A RECENT BRAKE INSPECTION AT SEARS, I WAS TOLD THAT THE SUSPENSION WAS THE CULPRIT. I SUSPECTED THIS ALL ALONG. TO DATE I HAVE AGAIN VISITED MY MITSUBISHI DEALER AND THEY HAVE ARRIVED AT A COST TO REPAIR AND REPLACE THE REAR UPPER CONTROL ARMS AND BOTH LOWER BUSHINGS. THE DEALER SHOULD HAVE TAKING CARE OF THIS A LONG TIME AGO RATHER THAN TELLING ME THAT THEY DIDN'T HEAR ANYTHING. ON MY VISIT TODAY, I WAS TOLD THAT IT ISN'T REALLY A SAFETY ISSUE. IN MY VIEW, WHEN A VEHICLE SQUEAKS AS THOUGH SOMETHING IS COMING APART....IT IS A SAFETY ISSUE. *TR

WHEN CAR WAS FIRST PURCHASED TOLD DEALER IT FELT LIKE BACK END WAS KICKIN OUT ON WET ROADS,TOOK IT DEALER WAS TOLD THEY COULD FIND NOTHING. SEVERAL DAYS LATER CAR SPUN OUT ON WAY TO WORK DUE TO BLOW OUT. HAD VEHICLE TOWED TO DEALER WERE UPPER AND LOWER LATS. WERE REPLACED.(NO OLD PARTS NOT AVAILABLE) CAR SEEMED OK FOR SEVERAL MONTHS AT WHICH POINT IT BEGAN TO FEEL LIKE IT WAS SLIDING AROUND IN REAR END AGAIN. AGAIN DEALER CHECKED FOUND NOTHING.. MY HUSBAND THREW A FIT WITH DEALER AT WHICH POINT A BALL JOINT WAS REPLACED(PART NOT AVAILABLE), IN MY OPINION ONLY TO PACIFY US. THE CAR HAS STILL NEVER FELT RIGHT. AT WHICH POINT THE WARRANTY HAS EXPIRED AND THE DEALERSHIP REFUSES TO EVEN TALK TO US ABOUT THIS. NOW FOUR MONTHS AFTER HAVING FOUR NEW TIRES MOUNTED AND BALANCED I HAVE TWO REAR TIRES SO WORN AND DAMAGED THE BELTS ARE COMING THROUGH THEM. I HAVE TAKEN THE CAR TO A PRIVATE TECH.TO TRY TO FIND ANYTHING THAT MAY BE WRONG. I AM SCARED FOR MYSELF AND MY FAMILY EVERYTIME I HAVE TO DRIVE THIS CAR! *TR

TL*- CONTACT OWNS A 2003 MITSUBISHI OUTLANDER, FOR WHICH HE HAD TO REPLACE THE REAR LOWER SUSPENSION ARM 4 TIMES. FIRST TIME IT WAS AT 30,000 MILES, SECOND TIME AT 48,000 MILES, AND THE THIRD TIME AT 89,000 MILES, AND CURRENTLY AT 106,000 MILES. THE CONTACT TOOK VEHICLE TO THE SAME DEALERSHIP , ARNOLD AUTOMOTIVE GROUP IN ROSEVILLE, MI 4 TIMES, AND THEY STATED THAT THEY DIDN'T KNOW WHY THE PART KEPT GOING BAD. THE CONTACT THE CURRENT MILEAGE WAS 106000.*AK THE LEFT REAR SEAT BETL WOULD NOT RETRACT. THE SWAY BAR WERE REPLACED AND THE LOWER CONTROL ARM WAS WORN. UPDATED 03/30/07. *JB