2020 Mitsubishi Outlander Sport

The contact owns a 2020 Mitsubishi Outlander Sport. While driving at an undisclosed speed, the vehicle stalled and failed to accelerate as needed. The check engine warning light was illuminated. The vehicle was restarted, but the failure persisted after driving for more than an hour. The vehicle was taken to an independent mechanic and a dealer, but the cause of the failure was not yet determined. The vehicle received a tune-up, but the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.

The vehicle has exhibited recurring ignition-system and powertrain malfunctions involving repeated ignition-coil failures, engine misfires, and catalyst-system efficiency faults. These issues cause intermittent loss of power, hesitation during acceleration, and unstable engine performance. The malfunction has occurred multiple times since the date of purchase and has been confirmed through diagnostic trouble codes related to misfire events and catalyst-system operation. A certified Mitsubishi dealership confirmed that the failure pattern aligns with an active manufacturer recall and corresponding Technical Service Bulletin affecting the same model year, engine type (4B11), and vehicle platform. I was informed that the vehicle “falls under” the same defect pattern listed in the current recall/TSB; however, because the vehicle no longer has an active factory warranty, the dealership stated they would have to sell the repair parts rather than process the issue under recall or warranty coverage. Despite this, the same safety-related symptoms described in the recall and TSB continue to occur. The defect presents a safety hazard because the vehicle may lose power or fail to accelerate when entering traffic, merging, or navigating intersections. Warning indicators have appeared repeatedly, including the check engine light and catalyst-system warnings. The problem has been reproduced and confirmed by authorized service personnel on multiple occasions. All components and diagnostic documentation are available for inspection upon request.

The touchscreen for the main infotainment system is becoming unresponsive. It’s impossible to use the most basic functions while driving without being distracted. It’s caused me to swerve & almost lose control of the vehicle on multiple occasions— as it distracted me from driving because initially the screen had spotty functionality (without any sort of warning, so it seemed like user error). There is currently a service notice from Mitsubishi sent out to all owners of Outlander and Outlander Sports (MY 2020 thru 2022) to replace these units under warranty because of a manufacturing defect. My vehicle is eligible for this, and I’m on the wait list, but that’s the where the bigger problem begins: My local Mitsubishi dealership estimated a 4 month wait period — this was back on 5/9/25; it’s now 11/17/25 so it’s actually been over 6 months. Given that they never called me since May, I called them last week to check the status and they said they do not have an estimated time frame for when the infotainment unit will be replaced. A little research online shows this problem is widespread; consumer websites and other general forums have plenty of people detailing similar experiences with this problem and frustration with how Mitsubishi is handling it. To make matters worse, there is only one way to contact Mitsubishi Motors (aside from the dealership) — it’s the basic customer service USA phone number. I have not talked to anyone there because they simply do not answer. And there are no email addresses available either. I sincerely believe this issue needs to be addressed as a safety recall, as it is obviously a distraction while driving and needs to be taken with more priority. The fact they act like they are volunteering to fix this problem, and at their own leisurely pace, is wrong and grounds for a class action lawsuit. This is not about money — this is about people’s safety, and stopping a company from doing whatever they want without any sort of accountability.

So my push to start has to be pushed twice in order to crank the vehicle and when I first got the car about 9 months ago it didn’t do that and about since January the computer system failed twice and it showed a message about the computer system don’t remember exactly what it said and took a 1/2 to a hour to get it to come back one

The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated while driving at approximately 40 MPH, the vehicle almost stalled. The contact stated that there was no warning light illuminated. The dealer was contacted to schedule an appointment for a recall repair; however, the contact was unable to take the vehicle to a dealer to have the vehicle diagnosed. The contact had researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 72,551.

The contact owns a 2020 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine a cause for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

The contact owns a 2020 Mitsubishi Outlander Sport. The contact received notification NHTSA Campaign Number: 22V563000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact stated that while the vehicle was parked, the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to the residence. The manufacturer was notified of the failure. The contact stated while waiting for the recall remedy, other electrical and mechanical failure occurred. The failure mileage was unknown.