1998 Mitsubishi Montero

SINCE THE DAY OF PURCHASE WE HAVE HAD THE SAME PROBLEM AND HAVE ATTEMPTED TO TRY TO FIX THE PROBLEM, BUT HAVE BEEN UNSUCCESSFUL. THE DEALERSHIP ACKNOWLEDGED THE PROBLEM AND STATED THEY CANNOT FIX IT BECAUSE THEY ARE NOT SURE WHY IT IS HAPPENING. TIRES ON THE DRIVER, FRONT AND REAR WERE PUT ON BACKWARDS. HAVE CONTACTED THE COMPANY NUMEROUS TIMES AND HAVE HAD THREE REPRESENTATIVES LOOK AT THE CAR WITH NO SATISFACTION YET. WE HAVE SENT REGISTERED LETTERS, BUT HAVE HAD NO RESPONSE. WE LIVE IN A RURAL AREA AND THE ROADS ARE VERY CURVY AND THIS PROBLEM COULD CONTRIBUTE TO A REAL PROBLEM. WE WOULD LIKE TO RETURN THIS VEHICLE SINCE THEY CANNOT FIX THE PROBLEM ON ANY OF THEIR VEHICLES. *AK( DOT NUMBER: FBEFMSM438 TIRE SIZE: 265/70R15 )

I WAS IN AN ACCIDENT SIX WEEKS AFTER I PURCHASED MY MONTERO. STUART LINCOLN-MERCURY, WHO IS AN AUTHORIZED DEALER, REPAIRED MY MONTERO. MY FRONT END WAS SUPPOSED TO BE ALIGNED. AT 6400 MILES, I HAD MY TIRES ROTATED, AND I SAW THAT THE TIRES ON THE PASSANGER SIDE WERE WEARING AS IF THEY WERE OUT OF ALIGNMENT. I TOOK MY MONTERO BACK TO THE SHOP TO HAVE IT CHECKED. I WAS TOLD THEY ALIGNED MY FRONT END WHILE MY VEHICLE WAS BEING REPAIRED FOR THE ACCIDENT. I WAS TOLD THAT MITISUBISHI USES CHEAP TIRES, AND THAT IS NORMAL WEAR. I ASO HAD TIRE KINGDOM, (A CERTIFIED YOKOHAMA REPRESENTITIVE) EVALUATE MY TIRES. THEY SAID THE FRONT END MUST BE OUT OF ALIGNMENT. AGAIN, I WENT BACK TO MITSUBISHI, AND AGAIN, I WAS TOLD THAT THERE WAS NOTHING WRONG WITH MY ALIGNMENT. I'M AFRAID, IF THIS IS TRUE, I WILL HAVE TO BE REPLACING MY TIRES EVERY 6400 TO 10,000 MILES. I WAS ALSO TOLD THAT THEY HAVE SEEN THIS HAPPEN ON THESE MONTEROS. I BELIEVE, IF MY TIRES ARE GOING TO WEAR LIKE THIS, THERE HAS TO BE A MORE SERIOUS PROBLEM WITH MY VEHICLE. PLEASE HELP ME! *AK( DOT NUMBER: FBEFM43287 TIRE SIZE: 265/70R15 )

FROM THE DATE OF PURCHASE OF VEHICLE WHICH WAS DURING THE DAYTIME HOURS, PROBLEM WAS DISCOVERED THAT SAME NIGHT . SPECIFICALLY, THE FRONT HEADLIGHTS HAVE POOR ILLUMINATION ON LOW BEAM, THEREFORE PRESENTS SHADOWS ON SHOULDER, LINES IN LENSE OF HEADLIGHTS LEAVES IMPRESSIONS ON PAVEMENT ON BOTH SIDES, DRIVER SIDE LINES CUT OFF LIGHT BEAM WHEN GOING DOWN HILLS TO ONLY 10 TO 20 FEET AT A SHARP ANGLE WITH NO ILLUMINATION AHEAD OF YOU, CAUSING LOSS OF VISION. RESIDENTIAL AREAS AND RURAL AREAS IN VIRGINIA, THIS IS A MAJOR PROBLEM WITH SAFETY WHEN IN A SITUATION THAT YOU CANNOT HAVE YOUR HEADLIGHTS ON BRIGHT BECAUSE OF ONCOMING VEHICLES. ON MANY CURVES AND DIPS, THERE IS ALMOST TOTAL BLACKNESS DIRECTLY IN FRONT OF DRIVERS SIDE. VEHICLE SITUATION HAS BEEN DISCUSSED WITH DEALER SEVERAL TIMES, AT THIS POINT, THE PROBLEM HAS NOT BEEN RESOLVED. WE FEEL THIS IS A DEFINITE SAFETY HAZARD FOR OUR FAMILY AND NEEDS TO BE RESOLVED IMMEDIATELY BEFORE THERE IS AN ACCIDENT. WE SUGGESTED INSTALLING DRIVING LIGHTS ON THE 98 TO HELP WITH THE ILLUMINATION ON LOW BEAMS, BECAUSE 99'S HAVE DRIVING LIGHTS ON THEM, DEALER SAID MITSUBISHI REP SAID NO, IF WE WANTED DRIVING LIGHTS, WE NEEDED TO BUY A NEW 99. WE FEEL THAT COMPANY SHOULD FIX THE PROBLEM ON VEHICLE WE PURCHASED SINCE IT IS UNSAFE. DRIVING LIGHTS MAY NOT CORRECT PROBLEM BUT IS A POSSIBLE SOLUTION WE HAVE COME UP WITH. THANKS. *AK