2018 Mitsubishi Mirage

The contact owns a 2018 Mitsubishi Mirage. The contact stated that while driving at approximately 30 - 60 MPH, the vehicle stalled. The contact stated that while making a left turn, the vehicle stalled. Additionally, after refueling, the vehicle stalled. The accelerator pedal was depressed, but the vehicle failed to respond or move forward. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the battery was not charging the computer. The battery was replaced, but the failure recurred. The vehicle was taken back to the same local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 19,036.

TL* THE CONTACT OWNS A 2018 MITSUBISHI MIRAGE. THE CONTACT STATED THAT WHILE AT A STOP, AND ATTEMPTED TO MAKE A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO A RAILROAD TRACK WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V686000 (19V330000) (AIR BAGS). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AT 888-648-7820 AND NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS 6,502. PARTS DISTRIBUTION DISCONNECT.