NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
30 reports98,000 miles · Mar 29, 2021
Power Train
AUTOMATIC CVT TRANSMISSION BEGAN FAILING AT 60,000 MILES. TRANSMISSION FLUID WAS CHANGED AT 30K MILES, 55K MILES, 80K, AND 98,000 MILES. TRANSMISSION COMPLETELY FAILED AT 98,000 MILES. THIS IS DUE TO A MANUFACTURER DEFECT AND WE SHOULD NOT HAVE TO PAY FOR THIS OUT OF POCKET. PLEASE OPEN A RECALL. THIS HAS BEEN REPORTED SEVERAL …
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AUTOMATIC CVT TRANSMISSION BEGAN FAILING AT 60,000 MILES. TRANSMISSION FLUID WAS CHANGED AT 30K MILES, 55K MILES, 80K, AND 98,000 MILES. TRANSMISSION COMPLETELY FAILED AT 98,000 MILES. THIS IS DUE TO A MANUFACTURER DEFECT AND WE SHOULD NOT HAVE TO PAY FOR THIS OUT OF POCKET. PLEASE OPEN A RECALL. THIS HAS BEEN REPORTED SEVERAL TIMES ON THIS VIN SERIES. THE VEHICLE HESITATES TO SWITCH GEARS AND CANNOT ENTER 4TH GEAR OR HIGHER. TRANSMISSION SLIPS WITH ACCELERATION. PLEASE RECALL!
NHTSA ODI #11405458
Mileage unknown · Mar 24, 2021
Vehicle Speed Control
WHEN I TRY TO ACCELERATE, THE CAR STARTS OUT REALLY SLOW. THERE IS A LOT OF JERKING AND ACCELERATION ISSUES. WHEN I TRY TO ACCELERATE, IT ACTS LIKE IT IS SHIFTED TO L, BUT THEN IT SPEEDS UP. THIS IS A CONSTANT ISSUE.
NHTSA ODI #11404737
83,000 miles · Mar 7, 2021
Power TrainVehicle Speed Control
AS I WAS DRIVING IT IT SEEMS TO HESITATE ON ACCELERATING AFTER A FEW STOPS THE TRANSMISSION LIGHT WOULD COME ON FOR A LITTLE BIT THEN GO OFF. SAME WITH THE CHECK ENGINE LIGHT. AS I WAS DRIVING IT TO WORK ON THE HIGHWAY.. IT SUDDENLY STARTED LOSING POWER AND I WAS ABLE TO PULL OVER AND PARK IT AT A GAS STATION WHERE IT WENT COM…
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AS I WAS DRIVING IT IT SEEMS TO HESITATE ON ACCELERATING AFTER A FEW STOPS THE TRANSMISSION LIGHT WOULD COME ON FOR A LITTLE BIT THEN GO OFF. SAME WITH THE CHECK ENGINE LIGHT. AS I WAS DRIVING IT TO WORK ON THE HIGHWAY.. IT SUDDENLY STARTED LOSING POWER AND I WAS ABLE TO PULL OVER AND PARK IT AT A GAS STATION WHERE IT WENT COMPLETELY DEAD.. I HAD AAA TOW IT.. IT STARTED UP BUT THE SHIFTING IS NOT ENGAGING RIGHT AWAY. HAD THE SOFTWARE UPDATED IN 2019.. THE CVT TRANSMISSION ARE FULL OF PROBLEMS. IT SEEMS TO HAVE THE SAME SYMPTOMS AS THE RECALL BUT MY CAR WAS NOT RECALLED ACCORDING TO THE VIN NUMBER.. I HAD A FLUSH DONE RECENTLY AND I HAVE ALSO HAD THE OIL CHANGED WHEN NEEDED. THE ACCELERATION HESITATION THEN LOSS OF POWER WHILE DRIVING 60 ON THE FREEWAY IS A SAFETY ISSUE... A LOT OF SEMI TRUCKS TRAVEL THAT HIGHWAY AND THEY CANT STOP WHEN A CAR LOSES POWER IN FRONT OF THEM.
NHTSA ODI #11399625
67,000 miles · Jun 28, 2020
Electrical System
THE CAR DOESNT CRANK AND WE HAVE TO WAIT LIKE 2 OR 3 MIN AND THEN WILL CRANK BUT STRUGGLING.
NHTSA ODI #11331284
Mileage unknown · Jan 16, 2020
Air BagsCrashInjury
ACCIDENT THAT RESULTED IN THE CAR BEING DECLARED TOTAL LOSS. THE CAR WAS HIT IN THE UPPER FRONT AND SIDE AREA OF DRIVERS SIDE. DURING THE ACCIDENT THE AIR BAGS DID NOT DEPLOY. RESULTED IN INJURIES, OF COURSE. THE CAR WAS MAKING LEFT HANDED TURN FROM RESIDENTIAL AREA ONTO A BUSY MAIN STREET. AND THE OTHER VEHICLE WAS NOT PAYING A…
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ACCIDENT THAT RESULTED IN THE CAR BEING DECLARED TOTAL LOSS. THE CAR WAS HIT IN THE UPPER FRONT AND SIDE AREA OF DRIVERS SIDE. DURING THE ACCIDENT THE AIR BAGS DID NOT DEPLOY. RESULTED IN INJURIES, OF COURSE. THE CAR WAS MAKING LEFT HANDED TURN FROM RESIDENTIAL AREA ONTO A BUSY MAIN STREET. AND THE OTHER VEHICLE WAS NOT PAYING ATTENTION AND HIT THE CAR WHILE IT WAS TRYING TO TURN. THE CAR WAS GOING APPROXIMATELY 15-20 MPH. THE OTHER VEHICLE WAS GOING 40-45 MPH. WHAT WOULD CAUSE THE AIR BAGS TO MALFUNCTION?? BECAUSE I WOULD LOVE TO KNOW WHY INJURIES HAD TO EVEN OCCUR SINCE THEY ONLY HAPPENED DUE TO THE MALFUNCTION OF THE AIR BAGS.
NHTSA ODI #11299752
98,600 miles · Oct 9, 2019
Power Train
TL* THE CONTACT OWNS A 2016 MITSUBISHI LANCER. AFTER COMING TO A STOP, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000(POWER TRAIN). THE CONTACT A…
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TL* THE CONTACT OWNS A 2016 MITSUBISHI LANCER. AFTER COMING TO A STOP, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V563000(POWER TRAIN). THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT HIS CALL WAS NOT ANSWERED. BAKERSFIELD MITSUBISHI (4600 WIBLE RD, BAKERSFIELD, CA 93313, (661) 398-9422) WAS ALSO CONTACTED, BUT A REPRESENTATIVE GAVE HIM INFORMATION REGARDING AN UNRELATED VEHICLE ISSUE. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR COST AND WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,600.
NHTSA ODI #11267399
69,000 miles · Oct 2, 2019
Power Train
THE LIGHT STATING TO SERVICE MY TRANSMISSION CAME ON. THE MAINTENANCE MILEAGE WAS WITHIN STATED PARAMETERS.SERVICE WAS COMPLETED, TRANSMISSION FLUID CHANGED. DROVE AWAY AND THE LIGHT TURNED ON. MY TRANSMISSION FAILED IN APRIL OF 2019.
NHTSA ODI #11265637
36,000 miles · Apr 15, 2018
VisibilityInjury
I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN I HEARD A VERY LOUD SOUND, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. THERE WAS NO ROCK OR IMPACT TO MY CAR, IT JUST SPONTANEOUSLY EXPLODED WITH GLASS RAINING EVERYWHERE. WHEN I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS CLEAR THAT THERE WAS NO ROCK IMPACT TO THE SUNROOF BECAUSE …
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I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN I HEARD A VERY LOUD SOUND, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. THERE WAS NO ROCK OR IMPACT TO MY CAR, IT JUST SPONTANEOUSLY EXPLODED WITH GLASS RAINING EVERYWHERE. WHEN I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS CLEAR THAT THERE WAS NO ROCK IMPACT TO THE SUNROOF BECAUSE OF THE WAY THAT THE REMAINING GLASS WAS BOWED OUTWARD. HOWEVER, WHEN THEY SUBMITTED THE DOCUMENTATION TO MITSUBISHI CORPORATE, AFTER 8 HOURS OF REVIEW, THEY DECLINED TO COVER IT UNDER WARRANTY, STATING THAT IT MUST HAVE BEEN DUE TO A ROCK IMPACT OR OTHER COLLISION AND NOT BECAUSE OF A GLASS OR MANUFACTURER DEFECT.
NHTSA ODI #11085158
2,000 miles · Apr 18, 2017
Power Train
I HAVE NOTICED AN ISSUE WITH MY CARS ACCELERATION FROM A 0 MILE PER HOUR STARTING POINT TO A 30 MPH. IT IS VERY SUDDEN AND RANDOM. IT HAS OCCURRED SEVERAL TIMES FROM A STOP AT A TRAFFIC LIGHT OR A STOP SIGN. THERE IS A SECOND TO AS LONG AS 4 SECOND HESITATION IN ACCELERATION. ACCELERATOR PEDAL IS PRESSED AND THE CAR TAKES OFF …
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I HAVE NOTICED AN ISSUE WITH MY CARS ACCELERATION FROM A 0 MILE PER HOUR STARTING POINT TO A 30 MPH. IT IS VERY SUDDEN AND RANDOM. IT HAS OCCURRED SEVERAL TIMES FROM A STOP AT A TRAFFIC LIGHT OR A STOP SIGN. THERE IS A SECOND TO AS LONG AS 4 SECOND HESITATION IN ACCELERATION. ACCELERATOR PEDAL IS PRESSED AND THE CAR TAKES OFF FOR A BRIEF SECOND OR 2 BEFORE THE FEW SECOND HESITATION OCCURS. IT CAN BE DANGEROUS IF THIS OCCURS WHEN PULLING OUT ON A BUSY HIGHWAY WITH TRAFFIC COMING. FOR THOSE FEW SECONDS THERE IS NOTHING YOU CAN DO BUT PRESS THE GAS PEDAL HARDER WHEN THOUGH THE CAR IS NOT DOING ANYTHING. AFTER THOSE FEW SECONDS THE CAR TRANSMISSION KICKS IN AND YOU EVENTUALLY HAVE CONTROL IN ACCELERATION ONCE AGAIN. TOOK TO THE DEALER TODAY. THEY SAID NO RECALLS ON THE VEHICLE. ONLINE I SEE A SIMILAR RECALL ON THE OUTLANDER TRANSMISSION BUT SERVICE TECH SAYS HE CHECKED AND NOTHING ON THE LANCER. THEY DROVE MY CAR AND OF COURSE IT DON'T HAPPEN. IT'S VERY RANDOM. IT USUALLY HAPPENS ONCE A WEEK. IT HAS PROB OCCURRED ABOUT 10 TIMES IF NOT MORE. THERE IS NO WAY TO EXPECT IT SO NOW I HAVE TO TAKE EXTREME CAUTION WHEN I'M ABOUT TO PULL OUT ON A BUSY ROAD WITH TRAFFIC COMING MY WAY. HAS ANYONE ELSE HAD THIS ISSUE WITH THEIR LANCER?
NHTSA ODI #10979053
2,400 miles · Mar 24, 2017
Electrical SystemPower Train
I HAVE BEEN DRIVING THIS CAR FOR A COUPLE OF MONTHS NOW AND EVERY ONCE IN A WHILE VERY RANDOMLY I EXPERIENCED A LOSS OF ACCELERATION COMPLETELY. IT HAPPENS AFTER A LONG PERIOD OF DRIVING AND WHEN I'M COMING UP TO A STOP SIGN AND GOING TO ACCELERATE AGAIN AFTER DOING RESEARCH ONLINE AND TAKING IT TO MY DEALERSHIP THEY WILL NOT DO…
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I HAVE BEEN DRIVING THIS CAR FOR A COUPLE OF MONTHS NOW AND EVERY ONCE IN A WHILE VERY RANDOMLY I EXPERIENCED A LOSS OF ACCELERATION COMPLETELY. IT HAPPENS AFTER A LONG PERIOD OF DRIVING AND WHEN I'M COMING UP TO A STOP SIGN AND GOING TO ACCELERATE AGAIN AFTER DOING RESEARCH ONLINE AND TAKING IT TO MY DEALERSHIP THEY WILL NOT DO ANYTHING BECAUSE THEY CANNOT FIGURE OUT THE PROBLEM I FOUND A RECALL ON THE NHTSA WEBSITE FOR MY VEHICLE WITH MY VIN NUMBER INCLUDED IN THE RANGE OF IN NUMBERS EXPERIENCING THIS EXACT PROBLEM. I NEED HELP GETTING MY DEALERSHIP TO ACKNOWLEDGE THIS BECAUSE IT IS NOT ON THEIR WEBSITE. I HAVE ALMOST BEEN REAR-ENDED MULTIPLE TIMES BECAUSE OF THIS PROBLEM AND I AM AFRAID FOR MY SAFETY
NHTSA ODI #10968384
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.