2008 Mitsubishi Lancer

TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO TURN, THE CROSSMEMBER ON THE DRIVER'S SIDE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

DURING MY LAST TWO VISIT WITH TECHNICIAN (LAST ONE WITH MITSUBISHI DEALER, AND ONE BEFORE WITH OTHER SERVICE PLACE), THE VEHICLE TECHNICIAN NOTICE EXCESSIVELY RUSTED CROSS-MEMBER. THE TECHNICIAN AT MITSUBISHI DEALER ALSO PUT THE NOTE IN "COMPUTERIZED VEHICLE REPORT". WHEN I ASKED THE TECHNICIAN ABOUT HOW BAD IS THIS AND HOW TO FIX THIS, HE MENTIONED THAT OTHER MITSUBISHI LANCER VEHICLES ARE AFFECTING WITH THE SAME PROBLEM AND MITSUBISHI IS RECALLING VEHICLES YEAR BY YEAR, SO HOPE THEY WILL RECALL THIS MODEL TOO. AND FOR SAFETY, I NEED TO MAKE SURE TO KEEP EYE AND NEED TO PAY ATTENTION TO ANY CHANGE TO VEHICLE WHILE DRIVING AS THIS MAY CRACK AND I AM END UP IN ACCIDENT. *TR*JB

TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V070100 (VISIBILITY). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICARDO CABALLERO MITSUBISHI AUTO CORP (LOCATED AT 10, 4 CLL 5, COAMO, 00769, PUERTO RICO, +1 787-303-4457) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TUESDAY, 11/27/18, MORNING MY CAR (100,00 TOTAL MILES DRIVEN) STARTED TO MAKE A PERIODIC SQUEAKING NOISE WHILE DRIVING ON THE FREEWAY TO WORK. I THEN TOOK IT TO AN AUTO REPAIR SHOP THAT SAME MORNING TO HAVE IT CHECKED. THEY SAID THAT THE PROBLEM WAS COMING FROM MY DRIVE BELT AND PULLEYS. THEY REFERRED ME TO THE FOLLOWING LINK: HTTPS://WWW.CARS.COM/RECALLS/MITSUBISHI-LANCER-2008/. ACCORDING TO THIS WEBSITE, MY CAR HAS A RECALL FOR THE DRIVE BELT AND PULLEYS. SO I WENT ON MITSUBISHI'S RECALL WEBSITE TO PUT IN MY VID NUMBER, BUT IT WAS SHOWING THAT MY CAR DOES NOT QUALIFY FOR THE RECALL. SO I PROCEEDED TO HAVE THE AUTO REPAIR SHOP REPAIR MY CAR ACCORDING TO THE RECALL INSTRUCTIONS SHOWN ON THE WEBSITE THAT HE REFERRED ME TO, WHICH INVOLVES REPLACING THE DRIVE BELT, PULLEYS, AND DRIVE BELT TENSIONER. IT SEEMED TO HAVE FIXED THE PROBLEM, BUT THE NEXT DAY (11/28) ON MY BACK HOME FROM WORK, I STARTED HEARING ANOTHER NOISE AFTER COMING OFF THE FREEWAY. I NOTICED THAT MY DRIVE BELT HAD BEEN TORN. PLEASE REFER TO THE ATTACHED PICTURE. SO I CONTACTED THE AUTO REPAIR SHOP TO LOOK INTO IT AGAIN. THEY HAVE REPLACED THE DRIVE BELT AGAIN, BUT RECOMMENDED THAT I TRY TO CONTACT MITSUBISHI AGAIN. ACCORDING TO THEM, THE SYMPTOMS MATCH THE INFORMATION IN THE RECALL, BUT AGAIN, MITSUBISHI'S WEBSITE SAYS THAT MY CAR DOES NOT QUALIFY FOR THIS RECALL. PRIOR TO THIS EVENT, I HAD MY DRIVE BELT AND BATTERY REPLACED. IS MITSUBISHI IN NO WAY RESPONSIBLE FOR THIS? I DO NOT RECALL RECEIVING A LETTER BACK IN 2014 ABOUT ANY RECALL, BUT I MAY NOT BE REMEMBERING CORRECTLY. IS IT POSSIBLE TO SEE THE HISTORY OF RECALLS THAT WERE DONE ON MY CAR? THANK YOU, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

IN 2015 MY 2008 MITSUBISHI LANCER DID NOT PASS CA STATE SMOG. MY LOCAL MECHANIC DID THE NECESSARY TESTS AS DIRECTED BY THE LOCAL STATE REFEREE, THEY SAID THE PROBLEM WAS THE 02 SENSOR. ENDED UP BEING DIRECTED BY REFEREE TO MITSUBISHI OF EL CAJON AND PAID $125.00 FOR THEM TO TEST IT. THEY SAID THEY COULD NOT FIND THE PROBLEM. THEN WAS TOLD TO MAKE APPT WITH THE REFEREE ON YET ANOTHER DAY FOR THEM TO TEST IT AND ENDED UP RECEIVING A 2YR PASS BECAUSE THE CAR STILL WOULD NOT COMPLETE RUN TEST. REPORT STATES: FAILED DUE TO VEHICLE OBD SYSTEM HAS NOT SET THE READINESS MONITOR(S). I DID NIT HAVE TJE MONEY TO FIX THE ISSUE IN 2015 SO HAD TO KEEP IT PARKED UNTIL NOV 2016 FROM WHICH POINT THE ABOVE WAS DONE. NOW ITS 2YRS LATER IT'S STILL NOT PASSING. REFEREE HAS ONCE AGAIN REFERRED ME TO MITS MOTORS, NOTING THAT RECENTLY ALL OTHER TYPES OF MITS MODELS WITH SAME ISSUE HAD ALREADY BEEN REPAIRED AND THAT THEY WILL NOT ISSUE ANOTHER PASS TO ME EVEN THO MY CAR WASN'T ON A RECALL LIST THAT BECAUSE SO MANY OF MITS MODELS HAD THIS SAME ISSUE, THEY SHOULD BE REQUIRED TO REPAIR THIS PROBLEM FREE OF CHARGE. MITS STATES THAT TODAY, ON THIS DAY OF OCT. 8TH 2018 THAT I MUST STILL PAY ANOTHER $125.00 FOR INSPECTION. IF AND ONLY THEY FIND THAT THIS SAME ISSUE FROM ACTUALLY 3YRS AGO IS ON A TBS LIST, THAT ONLY THEN WILL THEY COVER PARTS AND SERVICE. I LIVE ON A VERY TIGHT BUDGET AND HAD TO DRIVE CLEAR FROM OCEANSIDE TO HAVE IT LOOKED AT AGAIN. I FEEL LIKE IM GETTING THE RUN AROUND AND BEING COMPLETELY SWINDLED. I CANNOT AFFORD TO KEEP DEALING WITH THIS SAME ISSUE WITH I KEEP MY CAR TOTALLY MAINTAINED ON A REGULAR BASES AND ALL OIL CHANGES EVERY 3 MONTHS. THIS PROBLEM WAS ON THE THE TSB LIST FOR MANY OF MITSUBISHI'S OTHER MODELS AND THEY WERE DIRECTED BY THE STATE TO FIX THE ISSUES FREE OF CHARGE. BUT IM STILL REQUIRED TO CONTINUE JUMPING THRU HOOPS AND PAYING OUT OF POCKET. WHY? CAR RUNS FINE!

WHILE DRIVING ON BACK STREET THE CAR STARTED PULLING DRAMATICALLY TO THE LEFT. ON FURTHER INSPECTION IT WAS NOTICED THAT WHERE THE WHEEL CONNECTS TO THE SUBFRAME THERE WAS EXCESSIVE ROT THE POINT THE WHEEL WAS NO LONGER ATTACHED AT THE BOTTOM OF THE SUBFRAME. CONTACTED MITSUBISHI. THEY SAID THE LANCER (AND OTHER MODELS) HAD A RECALL ON EXCESSIVE SUBFRAME ROT BUT ONLY YEARS 2002 TO 2007 FOR THE LANCER. MINE BEING 2008 IS NOT RECALLED. I WILL HAVE TO PAY FOR REPAIRS $2000. THIS IS A HUGE SAFETY ISSUE AS THE SUBFRAME HOLDS THE WHEELS ON, AND THE ENGINE IN PLACE AND IT HAD A CATISTROPIC FAILURE WHICH COULD HAVE EASILY RESULTED IN LOSS OF CONTROL AND LOSS OF LIFE. I WAS NOT NOTIFIED OF THIS OR I COULD HAVE INFORMED MY MECHANIC TO CAREFULLY LOOK FOR SUBFRAME ROT (MOST INSPECTIONS ARE JUST BY SITE). HAD ANYONE HIT THIS SUBFRAME WITH A HAMMER THEY WOULD HAVE SEEN IT WAS DISSINTEGRATING. THE CAR DOES LOOK LIKE ITS RECALLED IN CANADA " TRANSPORT CANADA RECALL 2016317, WHICH WAS ISSUED ON JUNE 21, 2016. THE RECALL INVOLVES 64,305 MITSUBISHI OUTLANDER AND LANCER MODELS MANUFACTURED BETWEEN 2003 AND 2013." MITSUBISHI CUSTOMER RELATIONS HAS INFORMED ME TODAY THAT I WILL BE RESPONSIBLE FOR THE REPAIR. THIS IS NOT RIGHT. FAILURE OF A SUBFRAME IS A VERY RARE EVENT. ITS CLEAR THIS SUBFRAME HAS THE SAME EXACT PROBLEM AS THE LANCERS BUILT THE YEAR BEFORE. THE OUTLANDER ALSO HAS THE EXACT SAME SUBFRAME. THE DEALER HAS MY SUBFRAME IN STOCK BECAUSE ITS EXACTLY THE SAME AS THE OUTLANDER (WHICH IS COVERED). I AM HOPING THEY REALIZE THAT NOT INFORMING CUSTOMERS OF THIS DANGEROUS SITUATION COULD RESULT IN POSSIBLE LOSS OF LIFE. INFORMING THE LANCER OWNERS UP TO 2013 (AS THEY DID IN CANADA) COULD SAVE LIVES.

MAR 29,2012 MANUFACTURER RECALL NUMBERSR-12-002 NHTSA RECALL NUMBER12E012 RECALL STATUSRECALL INCOMPLETE SUMMARY THE HEADLAMPS USED FOR PRODUCTION VEHICLES ALLOW FOR HORIZONTAL ADJUSTMENT DURING THE VEHICLE ASSEMBLY PROCESS, BUT THE ADJUSTMENT IS SEALED AFTER THE HEADLAMPS ARE INSTALLED SO THAT NO FURTHER ADJUSTMENTS CAN BE MADE. THESE HEADLAMPS WERE MISTAKENLY SHIPPED TO DEALERS AS A SERVICE PART WITHOUT FIRST DISABLING THE ADJUSTMENT FEATURE. SAFETY RISK WITHOUT THE HORIZONTAL ADJUSTMENT MECHANISM DISABLED, THE HEADLIGHT CAN BE ADJUSTED TO EITHER REDUCE THE DRIVER’S VISIBILITY OR BLIND ONCOMING TRAFFIC. BOTH CONDITIONS INCREASE THE RISK OF A CRASH AND CAN OCCUR WITHOUT PRIOR WARNING. REMEDY THE DEALERSHIP WILL INSPECT YOUR VEHICLE TO DETERMINE IF THE HORIZONTAL ADJUSTMENT MECHANISM ON YOUR HEADLAMPS HAS BEEN DISABLED. IF NECESSARY, THE DEALER WILL REPAIR YOUR HEADLAMPS BY SEALING AND DISABLING THE HORIZONTAL ADJUSTMENT MECHANISM, FREE OF CHARGE SO BASICLY I WOULD LIKE TO KNOW WHERE I CAN GET THIS FIXED AND GET A FREE PAIR OF HEADLIGHT FOR DRIVING MY CAR FOR SO LONG WITHOUT BEING NOTIFIED. THE ONLY REASON I FOUND OUT WAS BECAUSE I WAS TRYING TO PUT IN A NEW RADIO IN MY CAR AND THE RECALL NOTICE CAME UP.

WHEN I WAS ON MY WAY HOME FROM WORK, I STOPPED AT THE STORE TO GRAB A FEW THINGS. WHEN I WAS DONE, I GOT IN MY CAR AND STARTED TO BACK OUT OF THE PARKING SPOT. I THEN HEARD A CLUNK NOISE, BUT DISMISSED IT BECAUSE I WASN'T SURE WHAT IT WAS. I THEN PULLED OUT OF THE PARKING LOT AND STARTED TO DRIVE ROUGHLY 5-10MPH, WHEN MORE CLUNKS HAPPENED AND THE STEERING WHEEL WENT ALL OVER AND I LOST CONTROL AND WAS FORCED TO STOP IN THE MIDDLE OF THE ROAD. I GET OUT OF SEE WHAT HAPPENED, AND I CAN SEE THAT THE WHOLE SUBFRAME CROSSMEMBER WAS COMPLETELY ROTTED THROUGH, AND THE LOWER CONTROL ARM HAD BROKEN FROM ALL THE ROT AND WAS LOOSE. THIS ALSO CAUSED MY CV AXLE/DRIVESHAFT TO SNAP AS WELL. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG UP TO THIS POINT, AND I WAS COMPLETELY UNAWARE THAT THIS COULD ACTUALLY HAPPEN. HAD THIS HAPPENED 10 MINUTES EARLIER WHEN I WAS DRIVING ON A HIGHWAY AND I LOST CONTROL, I MIGHT NOT BE HERE TYPING THIS MESSAGE. IT IS ALSO ONLY ON THE FRONT DRIVER SIDE CROSSMEMBER THAT HAS ALL THE ROT. THE PASSENGER SIDE LOOKS FAIRLY NORMAL, WHICH I DON'T UNDERSTAND WHY. SOMETHING WITH THE FRONT DRIVER SIDE WAS CLEARLY IGNORED IF IT IS ONLY AFFECTED ON THAT SIDE. THERE IS ALSO COMPLAINTS AND POSTS ONLINE ABOUT THE SAME ISSUE, SO IT IS NOT JUST AFFECTING ME. THERE IS ALSO A RECALL FOR THE SAME EXACT ISSUE, SUBFRAME CROSSMEMBER ROT, FOR THE 2002-2007 LANCER, BUT THIS SHOULD HAVE BEEN EXTENDED TO 2008 OR HIGHER BECAUSE THIS IS A SERIOUS ISSUE AND PEOPLE COULD LOSE THEIR LIVES OVER THIS. ALSO, MY CAR WAS BUILT IN 2007, SO IT'S POSSIBLE THAT I MAY BE AFFECTED IN THE RECALL FOR THE 2002-2007 GROUP, BUT MY CAR IS CLASSIFIED AS A 2008. IT ALSO ONLY HAS JUST OVER 32,000 MILES, THIS SHOULDN'T HAVE HAPPENED.

TL* THE CONTACT OWNS A 2008 MITSUBISHI LANCER. WHILE DRIVING 5 MPH, AN ABNORMAL NOISE WAS HEARD WHILE THE FRONT DRIVER'S TIRE FACED THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER SUBFRAME WAS CORRODED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.