2002 Mitsubishi Lancer

IN 2003 I BOUGHT A 2002 MITSUBISHI LANCER FROM A MITSUBISHI DEALER. THE CAR HAD APPROXIMATELY 25,000 MILES ON IT AND HAD THE ORIGINAL BRAKES. IN DECEMBER 2004 I TOOK THE CAR TO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THE BRAKES NEEDED TO BE REPLACED. I HAD THE WORK DONE AND THE CAR HAD APPROXIMATELY 42,000 MILES ON IT AND IT WAS NOW ON IT'S SECOND SET OF BRAKES. IN APRIL 2006 I NOTICED THE BRAKES WERE SQUEAKING ,AND TOOK THE CAR TO A BRAKE REPAIR SHOP. THEY SAID THE CAR DID NEED NEW BRAKES BUT ALSO OF THE TWO FRONT ROTORS ONE WAS MARGINAL FOR BEING TURNED, AND THE OTHER WAS BELOW SPECIFICATIONS. IT NEEDED TO BE REPLACED. ALSO ONE OF THE CALIPERS WAS NOT RELEASING PROPERLY SO THE BRAKE ESSENTIALLY STAYED ON, AND THERE WERE BLACK HEAT MARKS ON THE ROTOR. THE CAR HAD APPROXIMATELY 75,000 MILES ON IT, AND IT WAS NOW ON ITS THIRD SET OF BRAKES. I HAD THE BRAKE PADS REPLACED. ALSO TOOK ALL THE PARTS THAT HAD BEEN REPLACED AND WENT TO THE MITSUBISHI DEALER THAT I HAD PURCHASED THE CAR FROM, AND WHERE THE FIRST SET OF BRAKES HAD BEEN REPLACED. AT THE DEALER THEY REFUSED TO REMOVE ALL THE COMPONENTS. IT WAS DIFFICULT TO SEE WHAT I HAD BEEN SHOWN AT THE BRAKE SHOP. THE SERVICE MANAGER STATED THAT THERE WAS NO PROBLEM AND THE ONLY THING AGREED UPON WAS THAT THE ROTORS NEEDED TO BE REPLACED. A WEEK LATER I TOOK THE CAR BACK TO THE BRAKE SHOP AND HAD THE ROTORS REPLACED. I CONTACTED MITSUBISHI MOTORS BY PHONE AND ASKED IF THERE WERE ANY RECALLS ON THE BRAKES AND WAS TOLD NO. I WROTE TO MITSUBISHI MOTORS NORTH AMERICAN CORPORATE OFFICE, AND RECEIVED A REPLY STATING THEY DO NOT DEAL WITH TECHNICAL QUESTIONS BUT I SHOULD CONTACT THE LOCAL MITSUBISHI DEALER. I TOLD THEM IN THE LETTER THAT I HAD DONE THAT ALREADY. THESE BRAKE JOBS HAVE BEEN EXPENSIVE, ESPECIALLY THE LAST ONE WHERE THE ROTORS HAD TO BE REPLACED. I FEEL THAT MITSUBISHI HAS BEEN VERY UNHELPFUL WITH THIS COMPLAINT. *JB *AK *NM

AT MY 30K SERVICE THE FRONT BRAKE PADS HAD TO BE REPLACED. NOW AT 52K MILES THE ROTORS NEED TO BE MACHINED. I'M WONDERING IF THE MATERIAL THE BRAKE PADS ARE MADE FROM ARE JUST CHEAP AND WEAR OUT QUICKLY OR WHAT WOULD MAKE THE ROTORS NEED TO BE MACHINED AT SUCH LOW MILEAGE. I'VE OWNED MANY VEHICLES AND HAVE NEVER HAD TO HAVE ROTORS MACHINED, RESURFACED OR REPLACED, EVEN UP TO 150K MILES! THIS IS RIDICULOUS. I CAN SEE THAT I'LL BE DOING BRAKE PADS EVERY 40K MILES OR SO IF THE TRACK RECORD CONTINUES. I CAN FIND NO TSB ON BRAKES. THE DEALER ALSO SAID I HAD AN OPEN RECALL TO "REFLASH PCM" WHICH I CAN'T FIND ON YOUR SITE FOR MY VEHICLE. IS THIS A VOLUNTARY RECALL OR A FEDERALLY MANDATED ONE? BECAUSE I CAN'T FIND IT I HAVE NO IDEA WHAT THEY'RE RECALLING OR WHAT I SHOULD LOOK OUT FOR IF THE PCM FAILS AFTER THE RECALL. *NM

IN OCTOBER OF 2003, A TECHNICAL BULLETIN WAS ISSUED ON MY CAR. THE BULLETIN READS: 2002 MITSUBISHI LANCER 02 - BLOWER [PART 138110] TSB NO: 0355008 NHTSA ID: , OCTOBER 01, 2003 : REPLACEMENT: SUMMARY: DEBRIS (SUCH AS LEAVES, ETC) ENTERING THE FRONT COWL AREA MAY CLOG THE EVAPORATOR HOUSING DRAIN TUBE. IF THIS OCCURS, THE EVAPORATOR HOUSING MAY FILL UP WITH CONDENSATION AND OVERFLOW INTO THE PASSENGER COMPARTMENT, AND INTO THE BLOWER MOT...IN THE FIRST QUARTER OF 2005, I PAID MY LOCAL MITSUBISHI DEALER $310.50 TO REPLACE MY BLOWER MOTOR BECAUSE DEBRIS HAD CLOGGED THE MOTOR CAUSING IT TO SHORT OUT AND RESULTING IN LEAVING MY PASSENGER FLOOR BOARD UNDER AN INCH OF WATER. MY CAR NOW, IS OUT OF WARRANTY. HOWEVER, IF I HAD KNOWN THERE WAS A PROBLEM, I COULD HAVE BOUGHT A FILTER TO PREVENT THIS PROBLEM. MY QUESTION IS: AT WHAT POINT DOES NHTSA MAKE TECHNICAL SERVICE BULLETINS INTO RECALLS? IT IS ABSOLUTELY ABSURD WHEN MY DEALER INFORMS ME THAT TSB'S ARE ONLY FIXED IF A CUSTOMER COMPLAINS ABOUT THE CAR. IT'S JUST PLAIN WRONG FOR MITSUBISHI TO KNOW THERE IS SOMETHING POTENTIALLY WRONG WITH YOUR CAR AND NOT INFORM YOU OF IT. FOR INSTANCE THERE IS ANOTHER BULLETIN ON THE TEMPERATURE CONTROL KNOB IN MY CAR. NOW, I READ THESE TSB'S AND IT JUST SO HAPPENED THAT MITSUBISHI WAS AWARE OF THE PROBLEM WHEN MY CAR WAS UNDER WARRANTY. I HAD TO REPLACE THE CV BOOT, THE VALVE COVERS AND SEALS, AND WHEN I GOT THE BLOWER MOTOR REPLACED I HAD TO REPLACE THE THERMOSTAT AND REDO MY COOLANT. I'M ALSO CURRENTLY HAVING A PROBLEM WITH MY CRUISE CONTROL. EVERY TIME I CRANK MY CAR UP, MY CRUISE CONTROL IS ALREADY ON. I TURN THE CRUISE CONTROL OFF, AND TURN MY CAR BACK ON, AND THE CRUISE CONTROL IS ON AGAIN. I WAS TWO DAYS BEFORE PAYING $600 FOR THE TORQUE CONVERTER TO BE REPLACED, AND FINALLY A RECALL WAS ISSUED, THANK GOD! HOW MANY THINGS HAVE TO GO WRONG WITH MY CAR FOR IT TO BE DEEMED A LEMON AND MADE TO BE SENT BACK? LORD, SOMEBODY PLEASE REPLY BACK TO ME AND TELL ME WHAT TO DO!?! *NM

I OWN A 2002 MITSUBISHI LANCER. I PURCHASED FROM CARMAX IN 2005 AND WAS ASSURED THAT IT WAS FREE OF PROBLEMS. ADDITIONAL RESEARCH SHOWED THAT THE CAR HAD BEEN WELL CARED FOR AND HAD NEVER BEEN IN AN ACCIDENT. WHILE SITTING IN TRAFFIC ON THE INTERSTATE IN LATE FEBRUARY 2006 THE STEERING COLUMN INEXPLICABLY COLLAPSED INTO MY LAP. THE CAR WAS NEARLY IMPOSSIBLE TO CONTROL, AND I WAS FORTUNATE THAT I WAS IN GRIDLOCK, OTHERWISE I WOULD HAVE BEEN IN AN ACCIDENT. SO, SINCE MY WARRANTY WITH CARMAX HAD LAPSED, I TOOK THE CAR TO MY MECHANIC (WHO IS EXTREMELY COMPETENT AND REPUTABLE). HE LOOKED AT THE IT AND HAD NO EXPLANATION FOR WHAT CAUSED THE FAILURE. THE STEEL BRACKETS HOLDING THE COLUMN IN PLACE HAD BEEN RIPPED THROUGH, AND THE ONLY THING CAPABLE OF DOING THIS WAS A HEAD ON COLLISION. I HAD HIM REPAIR THE COLUMN, AS I NEEDED MY CAR. HE FIXED ALL THE NECESSARY PROBLEMS AND DID NOT FIND ANYTHING ELSE THAT NEEDED REPAIRING. THEN IN APRIL 2006, I WAS SITTING AT A STOP LIGHT AND AGAIN THE COLUMN COLLAPSED. IT WAS IN A WORSE STATE THAN DURING THE PREVIOUS FAILURE. I TOOK IT TO MY MECHANIC TO BE RE-EXAMINED. HE WAS ABLE TO FIND NOTHING RELATED TO HIS PREVIOUS REPAIR THAT COULD HAVE CAUSED THIS SECOND FAILURE. THE STEEL RIVETS AND BOLTS SUPPORTING THE COLUMN (WHICH HAD NOT BEEN TOUCHED DURING THE PREVIOUS REPAIR AND WERE THEREFORE UNDISTURBED), HAD COMPLETELY RIPPED AWAY. I HAD THE CAR TOWED TO A MITSUBISHI DEALER AND THEIR SERVICE TEAM COULD COME UP WITH NO EXPLANATION FOR WHAT COULD HAVE CAUSED THIS FAILURE OTHER THAN A POTENTIALLY DEFECTIVE COLUMN. I WAS ASSURED THAT THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. I CONTACTED MITSUBISHI REGARDING WHAT COULD BE DONE, BUT THEY CLAIMED TO BE UNABLE TO HELP ME AS THE CAR WAS BEYOND THE MANUFACTURER'S WARRANTY, DUE TO THE NUMBER OF MILES ON IT I AM ONLY FORTUNATE IN THAT THESE FAILURES DID NOT OCCUR WHILE I WAS IN MOTION, OR THE SUDDEN LOSS OF CONTROL WOULD HAVE CERTAINLY CAUSED AN ACCIDENT IN WHICH I COULD HAVE BEEN SEVERELY INJURED. *JB

ON 5 OCCASIONS NOW WHEN I HIT THE BRAKES TO SLOW DOWN THE ENGINE ACCELERATES ON IT'S OWN REVVING EXTREMELY LOUD. IF I DON'T PUT THE CAR IN PARK AND TURN OFF THE IGNITION IT FEELS LIKE IT WILL TAKE OFF AND CAUSE A SEVERE ACCIDENT. I BOUGHT THIS CAR BRAND NEW AND THIS FIRST OCCURRED ABOUT 6 MONTHS AFTER BUYING THE VEHICLE. I BROUGHT IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. I CONTINUED TO DRIVE VEHICLE AND A FEW MONTHS LATER HAPPENED AGAIN. IT HAPPENS SPORADICALLY BUT WHEN IT HAPPENS IT IS QUITE SCARY. NOW MY SERVICE ENGINE LIGHT IS ON AND AUTOZONE PRINTED ME A RECEIPT THAT INDICATED THERE IS A MALFUNCTION IN THE TURBINE SPEED SENSOR. I AM GOING TO GIVE THIS A TRY AND HOPE IT RESOLVES MY ISSUE. IT SEEMS THIS HAS BEEN A MALFUNCTION SINCE THEY SOLD ME THE VEHICLE. I AM VERY DISAPPOINTED WITH THIS VEHICLE.. THE VEHICLE ALSO HAS ISSUES WITH THE REAR SUSPENSION.. IT SOUNDS LIKE I AM DRIVING AN HUGE SCHOOL BUS... IT SQUEAKS AND SOMETIMES SOUNDS LIKE THE BACK END IS GOING TO FALL APART...*JB

I WENT INTO A DITCH (WAS RUN OFF THE ROAD) PASSENGER DOOR HIT A POLE, AIR BAG DID NOT DEPLOY AND PASSENGER FRACTURED HER COLLAR BONE. THIS HAPPENED IN 2005. ALSO THE BLOW MOTOR HAS RUSTED AND NEEDS TO BE REPLACED, I FOUND OUT THROUGH THE INTERNET THAT WATER FLOWS INTO THE MOTOR THROUGH THE WIPERS. IT COST OVER $400. TO REPLACE THE MOTOR. *JB

I PURCHASED MY VEHICLE IN 2003 AND WAS HAPPY WITH IT'S PERFORMANCE UP UNTIL SEPTEMBER OF 2005. ON THREE DIFFERENT OCCASIONS I HAVE EXPERIENCED THE CAR MAKING A FUNNY NOISE AND ACCELERATING ON IT'S OWN. I TOOK THE CAR TO HAVE IT SERVICED AND WAS TOLD BY THE SERVICE REPAIR PERSON THAT NO ONE HAD EVER REPORTED HAVING A PROBLEM OF THIS KIND. SINCE I HAVE HAD THE VEHICLE REPAIRED I DO NOT FEEL COMFORTABLE DRIVING IT. I BOUGHT ALL NEW TIRES BECAUSE I WAS TOLD THAT MY TWO FRONT TIRES WERE STARTING TO BALD. IT APPEARS AS THOUGH THE CAR COULD BE IDLED TOO HIGH OR SOMETHING. SINCE I DO NOT KNOW THAT MUCH ABOUT I HAVE NO IDEA WHAT THE PROBLEM COULD BE. IF MITSUBISHI DOES NOT KNOW WHAT IS WRONG WITH IT THERE WOULD BE NO WAY THAT I WOULD EVEN HAVE A CLUE. I HAD MY VEHICLE SERVICED BY MITSUBISHI IN SEPTEMBER 2002. I WAS TOLD THAT THE VEHICLE WAS DUE FOR SOME COMPUTER UPGRADES WHICH MAY OR MAY NOT HAVE CAUSED THE PROBLEM THAT I EXPERIENCED WITH MY VEHICLE. ALL I CAN SAY IS THAT SINCE I HAVE HAD THE CAR SERVICED IT STILL FEELS AS THOUGH IT IS ACCELERATING WHEN I AM TRYING TO SLOW DOWN. I AM NOW IN THE PROCESS OF TRYING TO PAY OFF THE VEHICLE SO THAT I CAN TRADE IT IN FOR ANOTHER MAKE/MODEL. BEFORE THIS PROBLEM AROSE I HAD ANTICIPATED TRADING MY LANCER IN FOR THE NEW ECLIPSE. I GUESS THAT I DO NOT HAVE TO TELL YOU THAT MISUBISHI WILL BE LOSING ME AS A CUSTOMER. MY VEHICLE IS A MITSUBISHI LANCER ES 2002. *JB