2002 Mitsubishi Lancer

TL*THE CONTACT OWNS A 2002 MITSUBISHI LANCER. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO THE CATALYTIC CONVERTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND CURRENT MILEAGE WAS 247,000. UPDATED 03/09/09. *LJ THE CONSUMER STATED BEFORE THE RECALL WAS PERFORMED SHE DIDN'T HAVE ANY PROBLEMS. THE CONSUMER STATED THE DEALER UNNECESSARY REPAIRS TO HER VEHICLE AND WOULD LIKE REIMBURSEMENT. UPDATED 03/11/09. *JB

TL*THE CONTACT OWNS A 2002 MITSUBISHI LANCER. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HAS EXPERIENCED SEVERAL FAILURES REGARDING THE BRAKE SYSTEM. WHILE APPLYING THE BRAKES, SHE HEARD A CLICKING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY TIGHTENED THE SUSPENSION STEERING. ONE YEAR LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES BEGAN TO SQUEAK AND FAIL. THE VEHICLE WAS RETURNED TO THE DEALER FOR INSPECTION AND THEY FOUND NO FAILURES WITH THE BRAKE SYSTEM. TWO YEARS LATER, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THEY STATED THAT THE FRONT BRAKES HAD A TEN PERCENT LOSS IN BRAKING POWER. THE FRONT BRAKES WERE REPLACED. SIX MONTHS LATER, WHILE BACKING UP THE VEHICLE, SHE HEARD A LOUD GRINDING NOISE COMING FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY RESURFACED BOTH REAR DRUMS. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, NO REPAIRS WERE MADE UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 5,840 AND CURRENT MILEAGE WAS 66,000. UPDATED 12/22/08 *CN UPDATED 12/29/08. *JB

1/ AT ABOUT 207000 MILES CHECK ENGINE LIGHT CAME ON. DEALERS DIAGNOSIS AND 2 OTHER REPAIR SHOPS : CATALYTIC CONVERTER HAS TO BE REPLACED. COST FOR THIS JOB: $ 1500. I DID NOT REPLACE CATALYTIC CONVERTER AND WAS PERFORMING NORMALLY. THIS HAPPENED FIRST TIME IN MY LIFE, THAT CATALYTIC CONVERTER GIVES UP DURING THE LIFE OF THE CAR. 2/ AT 246,570 MILES WHILE VEHICLE WAS ON, WOULD NOT GO INTO GEAR. DEALERS DIAGNOSIS: CAR NEEDS CLUTCH ASSEMBLY AND RESURFACE FLYWHEEL AND CLUTCH SLAVE CYLINDER. COST FOR THIS REPAIR: ABOUT 1,200 PLUS TAX AGAIN 1ST TIME HAPPENED TO ME THAT CAR NEEDS CLUTCH ASSEMBLY WORK WITH SLAVE CYLINDER DURING THE LIVE OF THE CAR. 4/ WHILE THEY CHECKED THE CAR FOR GEAR PROBLEM THEY RECOMMENDED TO ME TO REPLACE TIMING BELT: COST $ 723 PLUS TAX AND REPLACING VALVE COVER GASKET: COST $ 264 PLUS TAX I BELIEVE THEY RIPPING PEOPLE OFF, BECAUSE WHILE REPLACING TIMING BELT THEY HAVE TO REMOVE VALVE COVER AND THEY SHOULD NOT CHARGE 2X FOR REMOVING VALVE COVER. THIS WAS ESTIMATED BY MITSUBISHI-MAZDA DEALERSHIP IN SAN BERNARDINO, CA. I'M QUESTIONING THEIR PRICES AND ABILITY TO PROPERLY DIAGNOSE AND DO THIS REPAIRS BASED ON THE STATEMENTS THEY MADE AND THEIR PRICES. AFTER EVERY TIME THIS CAR IS SERVICED AT MITSUBISHI DEALER THIS CAR HAVE MORE PROBLEMS: SCREWS MISSING, BROKEN PARTS, ENGINE CHECK LIGHT COMES ON. I NEED FROM MITSUBISHI MOTOR OF NORTH AMERICA INC. LIST OF GOOD REPAIR FACILITIES WHERE THE CAR CAN BE REPAIRED NOT SABOTAGED, WHERE THEY HAVE KNOWLEDGEABLE TECHNICIAN NOT MONKEYS. I HAD A FEW CARS, BUT NEVER HAPPENED THAT CATALYTIC CONVERTER OR CLUTCH NEEDED TO BE REPLACED DURING THE LIFE OF THE CAR, OR I HAD TO SPENT FEW THOUSAND OF $$ FOR REPAIRS WHILE MAINTAINING THE CAR PROPERLY DURING IT'S LIFE. *TR

AC HEATER KNOB BROKE OFF CAUSING A 1,000 DOLLARS IN DAMAGE ON A 2002 MITSUBISHI LANCER. OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM BUT MITSUBISHI WILL NOT BACK THERE PROBLEM. I THINK THEY NEED TO RECALL THIS PART AND FIX THE PROBLEM. MITSUBISHI CUSTOMER SERVICE SAID THEY WILL NOT RECALL BECAUSE IT IS NOT A SAFETY CONCERN. I THINK IT IS BECAUSE MOST OF THE CONTROLS BREAK OFF ON A/C AND THAT WOULD NOT BE FUN DRIVING IN A BLIZZARD WITH YOUR A/C ON IN THE MIDDLE OF WINTER. I AM NOT THE ONLY PERSON FIGHTING FOR A RECALL OTHER CUSTOMERS ARE TO. *TR

I WAS IN MY 2002 MITSUBISHI LANCER AND WAS DRIVING ABOUT 35-40 MILES AN HOUR AND HIT A YUKON HEAD ON. MY CAR IS COMPLETELY CRUMPLED AND THE AIR BAG DID NOT DEPLOY. THIS IS THE SECOND MAJOR FRONT END ACCIDENT I HAVE HAD WITH THIS VEHICLE (THE PREVIOUS ONE IN 2002) AND BOTH TIMES, THE AIR BAG DID NOT DEPLOY. NOTHING WAS DONE BY MITSUBISHI EITHER TIME TO CORRECT THE SITUATION. I WAS FORTUNATE ENOUGH TO BE ABLE TO WALK AWAY FROM BOTH BUT I WORRY THAT OTHERS MAY NOT BE SO LUCKY IF THIS WERE TO HAPPEN TO THEM. *TR