1999 Mitsubishi Galant

TL*THE CONTACT OWNS A 1999 MITSUBISHI GALANT. THE CONTACT STATED THAT THE VEHICLE EXTERIOR PAINT WAS OXIDIZED WITH CHIPPING ON THE HOOD, ROOF AND TRUNK LID. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT EXPRESSED THE CONCERN OF WARRANTING A RECALL RELATED TO THE EXTERIOR PAINT DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

AM WRITING TO YOU BECAUSE MITSUBISHI MOTORS WAS NOT TAKING RESPONSIBILITY FOR ITS PRODUCTS. ON AUGUST 27,1999 I PURCHASED THE BLACK GALANT. THIS WAS MY FIRST NEW CAR PURCHASED,, AND WHILE IT HAS REMAINED MECHANICALLY SOUND, FOR THE LAST THREE YEARS I HAVE WATCHED THE PAINT DISAPPEAR. I HAD SERVICE WORK PERFORMED AT SAM SWOPE MITSUBISHI. IN 2003 I COMPLAINED ABOUT THE PAINT, AND WAS TOLD ONLY IF THE VEHICLE WAS UNDER THE 3 YEAR, 36,000 MILE WARRANT, AND OVER THE PAST THREE YEARS SERVICE DEPARTMENT EMPLOYEES HAVE SEEN THE PAINT DISAPPEAR. I ASKED SEVERAL TIMES IF MITSUBISHI WAS REPAIRING THE PAINT, M AND WAS TOLD ONLY IF THE VEHICLE WAS UNDER THE 3 YEARS, 36,000 MILE WARRANTY. IN OCTOBER 2006 I COMPLAINED TO THE DEALER AGAIN. THIS TIME PICTURES WERE TAKEN BY THE SERVICE MANAGER AND SENT TO THE MANUFACTURER. AFTER ABOUT TWO WEEKS THE RESPONSE THAT I RECEIVED FROM THE SERVICE MANAGER WAS THAT MITSUBISHI WOULD NOT PAY TO FIX THE PAINT BECAUSE THE CAR WAS TOO OLD, AND THAT NO OTHER COMPLAINTS MADE BY ME WERE FOUND. I COMPLAINED TO MITSUBISHI MOTOR CUSTOMER RELATIONS DEPARTMENT IN MAY OF 2005. THE CUSTOMER SERVICE EMPLOYEE I SPOKE WITH STATED THAT THE PROBLEM WITH THE PAINT WAS PROBABLY ENVIRONMENTAL, AND THAT BECAUSE THE CAR WAS OVER THE 3 YEAR, 36,000 MILE MARK THAT NOTHING COULD BE DONE. I COMPLAINED AGAIN IN DECEMBER 2006. THE CUSTOMER SERVICE EMPLOYEE STATED,THAT MY CAR WAS TOO OLD, AND THAT NOTHING WOULD BE DONE ABOUT THE PAINT. THE GALANT CAME TO THE DEALER WITH A CHROME PEN STRIPE. WHEN I PURCHASED THE GALANT I HAD THE PEN STRIPE REMOVED BY THE DEALER BECAUSE THE OUTER LAYER OF THE PEN STRIPE WAS PEALING OFF. THIS WAS PROOF THAT THERE WAS A FLAW IN THE MANUFACTURING/FINISHING PROCESS. THE PAINT AROUND WHERE THE PEN STRIP WAS LOCATED DISAPPEARED WHILE THE PAINT UNDER WHERE THE PEN STRIPE WAS INTACT AND IN GOOD SHAPE. *AK

I OWN A GREEN 99 MITSUBISHI GALANT AND THE CLEAR COAT IS COMING OFF CAUSING MY CAR TO LOOK LIKE IT HAS ALLIGATOR SKIN IT STARTED ON THE ROOF AND HAS NOW SPREAD TO THE TRUNK AND HOOD. I CALLED MITSUBISHI TO SEE IF THEY HAD ANY COMPLAINS ABOUT THE PAINT AND I WAS TOLD NO. THE OPERATOR THEN ASKED WHAT STATE I LIVE IN AND WHEN I TOLD HER THAT I LIVE IN TEXAS, SHE TOLD ME THAT I SHOULD HAVE EXPECTED TO HAVE PAINT PROBLEMS WITH MY VEHICLE BECAUSE THE TEXAS SUN IS SO HARSH. I HAVE ALSO BEEN INVOLVED IN 3 ACCIDENTS IN THE VEHICLE AND MY AIRBAGS HAVE NEVER DEPLOYED. I ALSO HAVE A PROBLEM KEEPING WHEEL COVER ON ALL IT TAKES IS A SLIGHT BUMP IN THE ROAD AND OFF THEY COME. THIS YEAR MODEL ALSO HAS MAJOR PROBLEMS WITH THE ROTORS WARPING. *JB

SPRING 2003 MY 1999 BLACK MITSUBISHI GALANT STARTING HAVE PROBLEMS WITH THE CLEAR COAT. IT BEGAN FADING AND CRACKING ON THE BACK SIDE OF MY MOONROOF. IT HAS NOW SPREAD OVER THE ENTIRE TOP OF MY CAR, THE TRUNK LID AND NOW HAS BEGUN ON MY HOOD. I CALLED THE LOCAL MITSUBISHI DEALERSHIP BACK IN JULY OF 2003 WHILE THE CAR WAS STILL UNDER WARRANTY AND WAS BASICALLY TOLD THAT I WOULD EITHER HAVE TO PAY TO HAVE IT PAINTED TO LEAVE IT. LAST MONTH WE TOOK THE CAR IN FOR A FREE INSPECTION PROMOTION THEY WERE DOING AND HAD THE SERVICE MANAGER TAKE A LOOK AT IT. HE SAID HE HAD NOT SEEN ANYTHING LIKE THAT HAPPEN TO A CAR AND WOULD HAVE THE KANSAS CITY REPRESENTATIVE COME DOWN AND TAKE A LOOK AT IT. HE ALSO APOLOGIZED THAT THE SERVICE REP. I HAD TALKED TO BEFORE BLEW ME OFF. THE KANSAS CITY REP. CAME DOWN AND SAID MITSUBISHI WOULD NOT PAY FOR IT THAT I HAD SET SOMETHING ON MY CAR TO CAUSE THE SUN TO BURN OR FADE THE CLEAR COAT. WE HAVE TAKEN VERY GOOD CARE OF OUR CAR AND HAVE NEVER PUT ANYTHING ON IT. I HAVE DONE SOME RESEARCH AND HAVE FOUND SEVERAL 1999 AND 2000 OWNERS WITH THE SAME PROBLEM. SHOULD MITSUBISHI BE RESPONSIBLE FOR THIS? SOMETHING NEEDS TO BE DONE! *JB

I HAVE HAD PROBLEM AFTER PROBLEM...HAD ROTORS REPLACED 3 MOS AFTER PURCHASE, COMPLAINED OF VIOLENT SHAKING NUMEROUS TIMES. I WAS TOLD THIS WAS B/C I HAD "AFTER FACTORY" WHEELS THAT WERE TOO BIG FOR MY CAR. I LEARNED TO LIVE WITH IT. THE NEXT THING TO OCCUR WAS A LOUD NOISE WHILE DRIVING COMING FROM FRONT END WHEELS. IN JUNE OF 2001, I HAD AN A/C IDLER PULLEY REPLACED FOR $150. AS SOON AS I DROVE AWAY, THE NOISE PRESENTED AGAIN. I FINALLY GAVE UP ON SITTING AT THE DLRSHP FOR 3 HRS W/A 3 YR OLD, SO I'VE LEARNED TO LIVE WITH IT...YET AGAIN. THE NOISE STILL PERSISTS AS OF 2/02. IN MAY OF 2001, I BEGAN EXPERIENCING ELECTRICAL PROBLEMS. TO DATE I'VE HAD ALL RECALLS SVCD. UPON THE START OF MY CAR, THE SUNROOF, LIGHTS, ANYTHING POWER, RADIO, ETC., WERE NOT IN FUNCTION. I NOTICED THIS THE FIRST TIME AFTER PULLING AWAY. NUMEROUS TIMES THEREAFTER (2X IN RAIN) I STARTED TO PULL OUT AND TURN ON MY W/SHLD WIPERS TO REALIZE NOTHING WORKED. MY TEMP. FIX WAS TO SHUT OFF THE CAR AND RESTART AGAIN...PRAYING. AS OF LATE...I HAVE HAD MY E BRAKE LIGHT LUMINATED FOR ABOUT 2 MONTHS, FOR NO REASON. MY OIL LAMP LIGHT WOULD COME ON HERE AND THERE. WHEN STARTING MY CAR NOW, SOMETIMES MY RADIO WILL BE "ON" BUT, WON'T START WORKING AND WILL EVENTUALLY COME IN FROM THE BACK SPKRS UP TO THE FRONT. THE OTHER TEMP FIX I'VE FOUND WHEN THINGS AREN'T WORKING, IS TO TURN THE KEY SLIGHTLY BACK TOWARD ME AND IT TURNS THINGS ON. ON TOP OF ALL THIS...MY BLACK WEATHER STRIPPING ON TOP OF MY CAR HAS FLOWN OFF (CLIPS BROKE) THIS HAPPENED THE FIRST COLD W/END OF DEC 2001. W/IN 2 DAYS, BOTH FLEW OFF WHILE I WAS ON THE HWY. I HAD TO PULL OFF TO REMOVED THE REMAINDER. AND GETTING TO THE LAST BUT NOT LEAST STUFF...ONE DAY LAST WEEK, MY LOCKS WOULD NOT STAYED IN THE LOCKED POSITION. I WOULD LOCK ALL, REVERSE, TURN, DO ANYTHING AND THEY WOULD UNLOCK THEMSELVES, MIRACULOUSLY, THE NEXT DAY IT STOPPED. AS OF LAST NIGHT, MY DOOR AJAR LAMP IS ON AND REMAINS ON & MY DOME LIGHTS -WILL NOT SHUT OFF.*AK

THE DOOR HANDLES THAT YOU PULL TO EXIT THE VEHICLE HAS SNAPPED OFF ON THE DRIVERS DOOR. I CANNOT EXIT THE CAR WITHOUT PUTTING THE POWER WINDOW DOWN AND REACHING OUT TO OPEN THE DOOR. IF I HAVE NO POWER I CANNOT PUT THE WINDOW DOWN MAKING IT IMPOSSIBLE FOR ME TO GET OUT OF THE CAR WITHOUT CLIMBING OVER TO THE PASSENGER SIDE. I BELIVE THIS IS A MANUFACTURERS DEFECT BECAUSE I HAVE 2 DOOR HANDLES THAT HAVE CRACKED IN THE SAME PLACE, ONE HAS NOT COMPLETELY BROKEN OFF YET, BUT THE DRIVERS DOOR HANDLE HAS RENEDERING IT IMPOSSIBLE FOR THE DRIVER TO OPEN THE DOOR FROM THE INSIDE. THEY ARE MADE OUT OF CHEAP PLASTIC AND I WOULD NOT BE SURPRISED TO FIND THE OTHER 2 HANDLES HAVE ALSO CRACKED IN THE SAME PLACE.