1995 Mitsubishi Galant

TL*THE CONTACT OWNS A 1995 MITSUBISHI GALANT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V421001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER HAS NOT INSPECTED THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 117,000.

DT*: THE CONTACT STATED WHILE DRIVING AT 15 MPH, THERE WAS A LOUD NOISE. THE CONTACT LOOKED UNDER THE VEHICLE AND SAW THE TIRE WAS BUCKLED OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE LEFT BALL JOINT HAD PULLED OUT OF THE SOCKET WHICH PULLED THE AXLE APART. THERE WAS A RECALL, NHTSA RECALL, # 99V066002 PERFORMED ON THE VEHICLE IN 2001 CONCERNING, THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT FOR THE RIGHT SIDE. THIS COMPLAINT WAS REGARDING THE LEFT LOWER BALL JOINT OF THE VEHICLE. UPDATED 09/15/06. *JB

WHEN DRIVING THE CAR THE FRONT END WAS MAKING VERY LOUD NOISES WHICH BECAME WORSE WHEN DRIVING OVER BUMPY ROADS. I HAD ONE TIE ROD REPLACED A FEW YEARS AGO BUT THE NOISE WAS ONLY SLIGHTLY BETTER AND NO ONE COULD FIGURE OUT WHAT WAS CAUSING IT. THE NOISE GOT SEVERE AND I TOOK IT TO ANOTHER MECHANIC AND I HAD TO HAVE THE LEFT AND RIGHT TIE RODS, THE LEFT AND RIGHT SIDE STABILIZER BARS AND THE DRIVER SIDE UPPER CONTROL ARM REPLACED. THERE WAS A RECALL ON THE CAR IN APPROXIMATELY 2000 AT WHICH TIME I BROUGHT THE CAR IN TO THE DEALERSHIP WHERE THEY SUPPOSEDLY INSPECTED IT AND SAID THERE WAS NOTHING WRONG AND NO PARTS WERE REPLACED. I AM NOW HAVING THESE PROBLEMS WITH THE CAR THAT ALL SEEM TO BE RELATED TO THE RECALL REGARDING THE FRONT SUSPENSION. THERE IS ALSO A PROBLEM WITH THE ACCELERATOR PEDAL STICKING WHICH NOW NEEDS TO BE FIXED. AND ON RAINY DAYS IT HAS BECOME ALMOST IMPOSSIBLE TO DRIVE THE CAR BECAUSE THE FRONT WINDOW DEFOGGER DOES NOT SEEM TO WORK PROPERLY AND THE INSIDE OF THE CAR FOGS UP SEVERELY CAUSING ME TO HAVE TO PULL OFF THE ROAD. *NM

THE BALL JOINTS ON THE RIGHT SIDE OF THE VEHICLE CAME OFF WHILE DRIVING.*MR AS A RESULT THE VEHICLE COLLAPSED ONTO THE GROUND ON THE DRIVER'S SIDE, JAMMING THE DRIVER'S DOOR SHUT. THE VEHICLE WAS TOWED TO A SERVICE STATION WHERE IT WAS DETERMINED THAT THE LEFT SIDE BALL JOINT HAD SEPARATED AND BROKE THE AXLE OF THE CAR. ONE MONTH LATER THE CONSUMER RECEIVED A RECALL NOTICE WHICH REFERENCED A BALL JOINT PROBLEM. THE CONSUMER CALLED THE MANUFACTURER AND WAS TOLD TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE DEALER INSPECT/INSTALL THE BALL JOINTS. THE CONSUMER WAS ALSO TOLD TO GIVE THE ORIGINAL RECEIPT TO THE DEALER TO BE REIMBURSED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY APPROVED THE WORK DONE ON 2/14/04 AND REPLACED THE RIGHT BALL JOINT. HOWEVER THEY DID NOT REPAIR THE DENT ON THE FRAME. THE CONSUMER STILL HASN'T RECEIVED REIMBURSEMENT FOR THE BALL JOINT. *NM

WHILE DRIVING BALL JOINTS SEPARATED AND THE FRONT END OF THE VEHICLE COLLAPSED.*MR THIS FAILURE OCCURRED PRIOR TO RECEIVING RECALL NOTICE SR-04-001. THE LETTER INDICATED THAT A PRIOR NOTICE WAS SENT IN APRIL 2001, UNFORTUNATELY THE CONSUMER NEVER RECEIVED THAT NOTICE BECAUSE THE VEHICLE WAS NOT PURCHASED UNTIL JULY 2002. THE CONSUMER REQUESTED REIMBURSEMENT BUT HAS NOT RECEIVED IT YET. *NM