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2004 Mini Cooper

Owner reports · Recalls · Investigations

More warning signs than most Cooper years

Owner complaints for the 2004 Mini Cooper are substantially higher than the model-year median of 40.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

254 reports with mileage · 28 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 238 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports9 fire reports1 injury reports

What owners actually said

282 reports
100,630 miles · Sep 28, 2010
Steering

I OWN A 2004 MINI COOPER. I STARTED THE CAR LAST WEEK AND THE POWER STEERING PUMP WAS MAKING A VERY HIGH PITCHED SQUEALING NOISE. I DECIDED TO DRIVE ANOTHER CAR THAT DAY BECAUSE I DID NOT HAVE ENOUGH TIME TO BRING IT TO A MECHANIC. THE NEXT DAY I STARTED THE CAR AND THE PUMP CAME UP TO SPEED VERY SLOWLY AND THEN STOPPED MAKIN…

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I OWN A 2004 MINI COOPER. I STARTED THE CAR LAST WEEK AND THE POWER STEERING PUMP WAS MAKING A VERY HIGH PITCHED SQUEALING NOISE. I DECIDED TO DRIVE ANOTHER CAR THAT DAY BECAUSE I DID NOT HAVE ENOUGH TIME TO BRING IT TO A MECHANIC. THE NEXT DAY I STARTED THE CAR AND THE PUMP CAME UP TO SPEED VERY SLOWLY AND THEN STOPPED MAKING NOISE ALTOGETHER. THE POWER STEERING NO LONGER WORKS. I DON'T THINK I CAN SAFELY DRIVE IT TO THE MECHANIC AND THE CAR HAS SAT IN THE DRIVEWAY SINCE. THE CAR IS OUT OF ITS WARRANTY PERIOD SO I WOULD BE LOOKING AT THE EXPENSE OF TOWING AND PARTS AND LABOR BEFORE I CAN USE IT AGAIN. I JUST SAW THE REPORT ON CNBC AND WAS WONDERING IF THIS IS A COMMON PROBLEM BEFORE I CONTACT A GARAGE. THANK YOU. *TR

NHTSA ODI #10358143

85,330 miles · Sep 28, 2010
Steering

DEAR NHTSA, OUR COMPLAINT MATCHES THE NHTSA INVESTIGATION BEING CONDUCTED REGARDING THE INTERMITTENT POWER-LOSS OF THE POWER STEERING PUMP OF THE 2004-5 MINI COOPER WE OWN A 2004 MINI COOPER. OUR POWER STEERING LOSS BEGAN FEB '10 AND DESCRIBED AS UNEXPECTED AND INTERMITTENTLY-OCCURRING TOTAL LOSS-OF-ASSIST TO STEERING…

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DEAR NHTSA, OUR COMPLAINT MATCHES THE NHTSA INVESTIGATION BEING CONDUCTED REGARDING THE INTERMITTENT POWER-LOSS OF THE POWER STEERING PUMP OF THE 2004-5 MINI COOPER WE OWN A 2004 MINI COOPER. OUR POWER STEERING LOSS BEGAN FEB '10 AND DESCRIBED AS UNEXPECTED AND INTERMITTENTLY-OCCURRING TOTAL LOSS-OF-ASSIST TO STEERING. THIS WAS RECTIFIED BY A PURCHASE OF A NEW POWER STEERING PUMP FROM MINI COOPER (ELMSFORD, NY) AND PURCHASE OF LABOR (INSTALLATION) FROM STRAUB AUTO REPAIR (HASTINGS ON HUDSON, NY) DURING THAT MONTH. *TR

NHTSA ODI #10358073

66,000 miles · Sep 11, 2010
Steering

2004 MINI COOPER. POWER STEERING PUMP FAILED AT HIGH SPEED WHILE DRIVING ON WINDY ROAD AT NIGHT. WAS ABLE TO OVER CORRECT AND SLOW VEHICLE SAFELY. HAD IT BEEN MY DAUGHTER DRIVING SHE MAY HAVE CRASHED. PUMP FAILED WITHOUT WARNING AND NO ENGINE LIGHTS. AFTER LOOKING INTO THIS ISSUE IT SEEMS THAT A LOT OF SIMILAR INCIDENTS HAVE OCC…

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2004 MINI COOPER. POWER STEERING PUMP FAILED AT HIGH SPEED WHILE DRIVING ON WINDY ROAD AT NIGHT. WAS ABLE TO OVER CORRECT AND SLOW VEHICLE SAFELY. HAD IT BEEN MY DAUGHTER DRIVING SHE MAY HAVE CRASHED. PUMP FAILED WITHOUT WARNING AND NO ENGINE LIGHTS. AFTER LOOKING INTO THIS ISSUE IT SEEMS THAT A LOT OF SIMILAR INCIDENTS HAVE OCCURRED WITH NEW MODEL CARS WITH LESS THAN 50K MILES. SHOULD BE A RECALL TO BMW FOR THIS!!!! *TR

NHTSA ODI #10355008

49,000 miles · Sep 2, 2010
Steering

TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS NO POWER STEERING FUNCTION. THE CONTACT STATED IN ORDER FOR THE POWER STEERING TO FUNCTION PROPERLY THE VEHICLE HAD TO COOL DOWN AND THAT COULD TAKE HOURS. THE VEHICLE ALSO BECAME VERY DIFFICULT TO DRIVE. THE CONTACT HAS NOT TAKEN…

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TL*THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE THERE WAS NO POWER STEERING FUNCTION. THE CONTACT STATED IN ORDER FOR THE POWER STEERING TO FUNCTION PROPERLY THE VEHICLE HAD TO COOL DOWN AND THAT COULD TAKE HOURS. THE VEHICLE ALSO BECAME VERY DIFFICULT TO DRIVE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT NOTICED A LOT OF COMPLAINTS REGARDING HER YEAR, MAKE, AND MODEL AND THE POWER STEERING SYSTEM AND WOULD LIKE FOR THE MANUFACTURER TO DO SOMETHING ABOUT IT. THE FAILURE MILEAGE WAS 48,000. UPDATED 01/20/11 *BF UPDATED 03/28/11

NHTSA ODI #10353563

62,000 miles · Aug 9, 2010
SteeringTires

CAR IS VERY NOISY ON COLD STARTS WHEN TURNING THE STEERING WHEEL. STEERING WOULD JUDDER WHEN BEING TURNED. WHEEL WILL FEEL HEAVY AND STUCK AT TIMES. POWER STEERING RESERVOIR WAS EMPTY WITH NO SIGNS OF LEAKS. POWER STEERING FLUID FLOODED INTO STEERING RACK DUE TO FAILED SEAL. STEERING RACK NEEDED REPLACEMENT. *TR

NHTSA ODI #10348334

82,000 miles · Jul 9, 2010
Wheels

I WAS DRIVING MY 2004 MINI COOPER ON THE HIGHWAY FROM LA TO SAN DIEGO. ALL OF A SUDDEN THE POWER STEERING IN MY CAR EVAPORATED AND I ALMOST HIT THE SIDE OF RAIL. THE CAR WOULD RUN BUT I COULD HARDLY STEER IT. I TOOK IT INTO A AUTO SERVICE CENTER AND THEY TOLD ME THAT IT WAS THE POWER STEERING PUMP. SEVERAL MINI COOPERS HAVE HAD …

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I WAS DRIVING MY 2004 MINI COOPER ON THE HIGHWAY FROM LA TO SAN DIEGO. ALL OF A SUDDEN THE POWER STEERING IN MY CAR EVAPORATED AND I ALMOST HIT THE SIDE OF RAIL. THE CAR WOULD RUN BUT I COULD HARDLY STEER IT. I TOOK IT INTO A AUTO SERVICE CENTER AND THEY TOLD ME THAT IT WAS THE POWER STEERING PUMP. SEVERAL MINI COOPERS HAVE HAD THIS SAME PROBLEM. I CONTACTED CUSTOMER CARE FOR MINI COOPER AND THEY TOLD ME I HAD TO TAKE IT TO A BMW/MINI DEALERSHIP EVEN THOUGH I HAVE ALREADY GOT A DIAGNOSTIC. THE DEALERSHIP IS CHARGING $145.00 JUST TO LOOK AT THE CAR EVEN THOUGH WE ALREADY KNOW WHAT IS WRONG. THEY TOLD ME THEY COULD NOT TELL ME HOW LONG THIS WOULD TAKE TO GET RESOLVED. THERE SHOULD BE A RECALL ON THESE CARS AND THIS PART REPLACE FREE OF CHARGE. IN ADDITION, I SHOULDN'T HAVE TO WAIT FOR AN UNLIMITED AMOUNT OF TIME TO GET MY CAR FIXED WHEN THIS IS CLEARLY MANUFACTURING DEFECT IN THE CAR. I WOULD LIKE THE DOT TO RECALL THIS CAR AND MAKE THE PART AND SERVICE AVAILABLE FREE OF CHARGE. *TR

NHTSA ODI #10342291

71,421 miles · Jun 7, 2010
Steering

DRIVING ON THE HIGHWAY AND THE POWER STEERING FAILED FOR NO APPARENT REASON. CAR HAD JUST BEEN INSPECTED AND THERE WERE NO OTHER MECHANICAL OR ROAD HAZARD ISSUES BUT I ALMOST COLLIDED WITH A VEHICLE BECAUSE THE STEERING WHEEL FROZE. IN ACTUALITY, IT REQUIRED A GREAT DEAL OF STRENGTH--UNEXPECTEDLY SO IT FELT FROZEN. *TR

NHTSA ODI #10335065

62,000 miles · May 18, 2010
Power Train

HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION…

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HAVE A 2004 MINI COOPER WITH 65,000 MILES TOTAL AND ONLY 6200 MILES IN LAST 20 MONTHS AND CAR SERVICED REGULARLY. AUTOMATIC TRANSMISSION HAS NOW STARTED TO NOT SHIFT PROPERLY AND MINI SERVICE REPROGRAMMED TRANSMISSION BUT PROBLEMS HAVE RECURRED AND AGAIN MINI WANTS TO REPROGRAM TRANSMISSION. IF THIS DOES NOT WORK, TRANSMISSION WILL HAVE TO BE REPLACED AT COST OF $6500.00. THERE IS NO REPAIR OR REBUILDING OF THIS TRANSMISSION. THERE ARE HUNDREDS OF REPORTED PROBLEMS WITH THIS TRANSMISSION BUT BMW HAS NOT ACKNOWLEDGED ANY PROBLEM. *TR

NHTSA ODI #10331094

117,000 miles · May 12, 2010
Power Train

TRANSMISSION FAILURE MADE CAR STOP IN TRAFFIC. *TR

NHTSA ODI #10330202

37,000 miles · Apr 27, 2010
Steering

1. AN HOUR INTO A HIGHWAY DRIVE, ALL THE ELECTRICAL FAILED. ALL LIGHTS, GAUGES, RADIO, ETC. ALL BUT THE POWER STEERING RETURNED IN A MOMENT, LESS THAN A SECOND. 2. THE POWER STEERING DOES NOT WORK. 3. POWER STEERING PUMP INTERNAL ELECTRONICS AREA SHOWS SIGNIFICANT SCORCHING AND MELTING. PUMP WAS REPLACED BUT POWER STEERING SYS…

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1. AN HOUR INTO A HIGHWAY DRIVE, ALL THE ELECTRICAL FAILED. ALL LIGHTS, GAUGES, RADIO, ETC. ALL BUT THE POWER STEERING RETURNED IN A MOMENT, LESS THAN A SECOND. 2. THE POWER STEERING DOES NOT WORK. 3. POWER STEERING PUMP INTERNAL ELECTRONICS AREA SHOWS SIGNIFICANT SCORCHING AND MELTING. PUMP WAS REPLACED BUT POWER STEERING SYSTEM STILL INOPERABLE. THE OLD PUMP IS AVAILABLE. *TR

NHTSA ODI #10327662

Official recalls

2

15V660000 · Steering:electric Power Assist System

Oct 15, 2015

BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.

Remedy: MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.

04V348000 · Tires:pressure Monitoring And Regulating Systems

Jul 12, 2004

ON CERTAIN PASSENGER VEHICLES, THE FLAT TIRE MONITORING SYSTEM HAS NOT BEEN CORRECTLY PROGRAMMED. IN THE EVENT OF A FLAT TIRE, AN AUDIBLE SIGNAL WILL NOT SOUND TO ALERT THE DRIVER TO A FLAT TIRE.

Consequence & remedy

Consequence: DUE TO THE LACK OF AN AUDIBLE SIGNAL, THE DRIVER MAY NOT BE AWARE OF A FLAT TIRE, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPROGRAM THE VEHICLE'S SOFTWARE IN ORDER TO ACTUATE THE FLAT TIRE MONITORING SYSTEM'S AUDIBLE SIGNAL. THE RECALL BEGAN OCTOBER 13, 2004. OWNERS SHOULD CONTACT MINI CUSTOMER RELATIONS AT 1-866-275-6464.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA11005 · Loss Of Power Steering Assist

Opened May 4, 2011 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Additional source detail variants (4)

Steering

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:electric Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist:pump

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

Steering:hydraulic Power Assist System

The Office of Defects Investigation (ODI) originally opened the investigation of loss of power steering assist in model year (MY) 2004 and 2005 Mini Cooper as Preliminary Evaluation PE10-038.The investigation was upgraded to Engineering Analysis EA11-005 in May, 2011.During EA11-005 the scope was expanded to include MY 2002 and 2003 vehicles that use the same steering system.The subject vehicles now include MY 2002, the first year BMW sold MINI in the U.S., through mid-MY 2005 covering approximately 109,000 vehicles.The subject vehicles use an electrically driven pump to provide hydraulic pressure to a conventional rack-and-pinion steering gear.A pump, the electric motor, and an electronic control unit (ECU) are housed in a single component BMW calls a Power Pack.The investigation focused on contaminant-induced failure of the ECU resulting in a loss of assist without warning.When assist is lost mechanical steering is retained however increased steering effort is required to keep the vehicle on an intended path.Some consumers reported that restarting the vehicle (cycling the ignition switch) would often reinstate the steering assist.Additionally, and by design, assist can also reinstate during the drive cycle in limited circumstances.The unexpected loss of assist, and/or possibly the reinstatement of assist while driving, may contribute to a loss of vehicle control in certain driving situations.During MY 2005 production BMW introduced a revised Power Pack design (the ECU incorporated a conformal coating of the circuit board) which resulted in a significant reduction in failures.ODI identified 20 reports describing crashes consistent with a loss of power assist event possibly caused by a failure of the Power Pack.Two reports alleged an injury however both were minor in nature and did not require emergency treatment (a subsequent doctor's visit occurred in one case).Ten of these reports described low speed crashes with minimal, or in most cases no property or vehicle damage (e.g., striking a movable barrier in a parking lot).Additionally 27 other reports alleged or indicated that a crash occurred due to a Power Pack failure however in reviewing these reports, ODI either 1) was unable to confirm that a crash actually occurred (8 reports), or 2) determined that the crash circumstances (e.g., adverse road/weather conditions) or cause (e.g., the crash was caused by steering linkage failure) were not attributable to a Power Pack failure (19 reports).Throughout the investigation BMW maintained that loss of assist in the subject vehicles did not constitute a safety related defect, noting that the subject vehicles are smaller, light weight vehicles that can be reasonably controlled when assist is lost.In May 2013 BMW launched a 13 year/150,000 mile extended warranty coverage utilizing the redesigned Power Pack as a replacement part.ODI continued its investigation.In July 2014 BMW provided ODI a status of the ongoing extended warranty program, and in May 2015 ODI requested an update of complaint data.Following a review of the provided data, ODI informed BMW of its assessment that loss of steering assist failures were not adequately resolved by an extended warranty program.On October 12, 2015 BMW notified NHTSA that it would conduct a safety recall (15V-660) on approximately 86,000 subject vehicles not previously remedied with the new design Power Pack through regular or extended warranty programs.The recall covers MY 2002-2005 MINI Cooper, MY 2002-2005 MINI Cooper S, and MY 2005 MINI Cooper/Cooper S convertibles manufactured through Feb 9, 2005.Vehicles produced after this date are not included si

PE10038 · Loss Of Power Steering Assist

Opened Sep 24, 2010 · Closed May 10, 2011

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Additional source detail variants (4)

Steering

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:electric Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist:pump

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).

Steering:hydraulic Power Assist System

ODI has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.When the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.According to BMW drivers may experience either a temporary or permanent loss of power steering assist.BMW further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.A permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.The VOQ complaints allege 5 minor crashes and 3 fires.The crashes are described as hit the curb.The fires are described as melted wires. There were no property damage claims.ODI has received similar complaints for other model year Mini.Additional information is required to evaluate the frequency, consequence, and scope of this issue.Accordingly the investigation has been upgraded to an Engineering Analysis (see EA11-005).