THE AIR BAG SYSTEM MONITOR IS INOPERATIVE, THE DEALER STATES THE AIR BAG SYSTEM BECOMES INOPERATIVE WHEN THE LIGHT IS FLASHING OR WHEN IT IS BEING RECALIBRATED.*JB
1996 Mercury Villager
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1996 Mercury Villager do not stand out strongly from the model-year median of 125.
About this comparison →How this year compares
Owner complaints by model year
Compare all Villager years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 16 of 188 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
188 reportsDRIVING DOWN THE FREEWAY..MY STEP-SON PUSHED THE BUTTON TO OPEN THE BACK WINDOW TO GET SOME AIR AND THE WHOLE WINDOW AND ARM WENT FLYING OFF BEHIND US, HIT THE ROAD ABOUT 50 YDS BEHIND US IN THE EMERGENCY LANE AND SHATTERED INTO PIECES.*AK
DOOR LOCKS WILL LOCK AUTOMATICALLY. THIS CAN HAPPEN WHEN ROLLING DOWN THE WINDOW/ OPENING DOORS OR CLOSING DOORS. CONSUMER DOES NOT KNOW WHEN IT'S GOING TO HAPPEN. CONSUMER HAS CONTACTED DEALER.*AK *JB
WHEN EXITING VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK WITHOUT OWNER MANUALLY LOCKING THE DOORS. ALSO, WHEN VEHICLE IS BEING DRIVING DOORS AUTOMATICALLY LOCK. THIS PROBLEM HAS CAUSED OCCUPANTS TO BE EITHER LOCKED INSIDE VEHICLE OR LOCKED OUTSIDE VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETA…
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WHEN EXITING VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK WITHOUT OWNER MANUALLY LOCKING THE DOORS. ALSO, WHEN VEHICLE IS BEING DRIVING DOORS AUTOMATICALLY LOCK. THIS PROBLEM HAS CAUSED OCCUPANTS TO BE EITHER LOCKED INSIDE VEHICLE OR LOCKED OUTSIDE VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHEN EXITING VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK WITHOUT OWNER MANUALLY LOCKING THE DOORS. ALSO, WHILE VEHICLE IS BEING DRIVEN DOORS AUTOMATICALLY LOCK. THIS PROBLEM HAS CAUSED OCCUPANTS TO BE EITHER LOCKED INSIDE VEHICLE OR LOCKED OUTSIDE VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS…
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WHEN EXITING VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK WITHOUT OWNER MANUALLY LOCKING THE DOORS. ALSO, WHILE VEHICLE IS BEING DRIVEN DOORS AUTOMATICALLY LOCK. THIS PROBLEM HAS CAUSED OCCUPANTS TO BE EITHER LOCKED INSIDE VEHICLE OR LOCKED OUTSIDE VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
THE LOCKS ON MY VILLAGER OPERATE ERRATICALLY. THEY WILL LOCK AUTOMATICALLY, WHEN THEY ARE UNLOCKED THEY MAY IMMEDIATLY RELOCK THEMSELVES AND SOMETIMES THE CAUSE THE DOOR TO JAM. I SAW THIS INFORMATION REPORTED ON CBS 11 TV IN DALLAS JUST THIS WEEK AND MY VAN DOES EXACTLY AS THE VANS THEY WERE SHOWING ON THE REPORT. THIS PROBLEM…
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THE LOCKS ON MY VILLAGER OPERATE ERRATICALLY. THEY WILL LOCK AUTOMATICALLY, WHEN THEY ARE UNLOCKED THEY MAY IMMEDIATLY RELOCK THEMSELVES AND SOMETIMES THE CAUSE THE DOOR TO JAM. I SAW THIS INFORMATION REPORTED ON CBS 11 TV IN DALLAS JUST THIS WEEK AND MY VAN DOES EXACTLY AS THE VANS THEY WERE SHOWING ON THE REPORT. THIS PROBLEM HAS BEEN HAPPENING FOR ABOUT A YEAR, AND IS WORSE DURING WARM WEATHER.*AK
REMOTE KEYLESS ENTRY LOCKS DOORS WITHOUT WARNING, LOCKING PASSENGERS IN VEHICLE WITH NO ESCAPE.*AK
THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE RECALL 00V-419 PERFORMED, BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR REPAIR AND WAS PUT ON A WAITING LIST, THE CONSUMER WAS TOLD THAT THE VEHCILE WAS STILL SAFE TO OPERATE UNTIL THE PARTS CAME IN, BUT PRIOR TO THE PARTS COMING IN THE VEHICLE CAUGHT ON FIRE WHILE PARKED…
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THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE RECALL 00V-419 PERFORMED, BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR REPAIR AND WAS PUT ON A WAITING LIST, THE CONSUMER WAS TOLD THAT THE VEHCILE WAS STILL SAFE TO OPERATE UNTIL THE PARTS CAME IN, BUT PRIOR TO THE PARTS COMING IN THE VEHICLE CAUGHT ON FIRE WHILE PARKED (FRANKLIN INSURANCE COMPANY). NLM
AIR BAG LIGHT IS FLASHING. NOT A RESULT OF ANY TYPE OF COLLISION. DEALER SAID THIS IS NOT A COVERED PART. IF THIS PART IS INTEGRAL TO THE SAFETY SYSTEM, IT SHOULD BE PART OF THE WARRANTY.*AK
A/C COMPRESSOR FAILED WITH ONLY 46,000 MILES ON THIS VEHICLE. SAID COMPRESSOR IS ONLY USED DURING HOT SEASON. I THINK THAT THEY INSTALLED A SUBSTANDARD/DEFECTIVE COMPRESSOR ON THIS VEHICLE. CALLED A MERCURY DEALERSHIP AND WAS TOLD THAT I HAVE TO PAY FOR THE REPAIR/REPLACEMENT SINCE IT IS OUT OF WARRANTY. A/C COMPRESSORS SHOULD L…
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A/C COMPRESSOR FAILED WITH ONLY 46,000 MILES ON THIS VEHICLE. SAID COMPRESSOR IS ONLY USED DURING HOT SEASON. I THINK THAT THEY INSTALLED A SUBSTANDARD/DEFECTIVE COMPRESSOR ON THIS VEHICLE. CALLED A MERCURY DEALERSHIP AND WAS TOLD THAT I HAVE TO PAY FOR THE REPAIR/REPLACEMENT SINCE IT IS OUT OF WARRANTY. A/C COMPRESSORS SHOULD LAST MORE THAN 46K ON A VEHICLE. PLEASE INVESTIGATE. THANKS. *AK
Official recalls
200V419002 · Fuel System, Gasoline:storage:tank Assembly
Jan 2, 2001
VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE VENT HOSE.
98V012001 · Visibility:power Window Devices And Controls
Mar 23, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT (PASSENGER) DOOR IS OPENED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS 118, "POWER-OPERATED WINDOW SYSTEMS."
Consequence & remedy
Consequence: THERE IS THE POTENTIAL FOR UNSUPERVISED CHILDREN TO OPERATE THE POWER WINDOWS, INCREASING THE RISK OF PERSONAL INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH A LABEL REMINDING OWNERS NOT TO LEAVE CHILDREN UNATTENDED BECAUSE THE POWER WINDOWS CAN OPERATE FOR 15 MINUTES AFTER THE VEHICLE IGNITION HAS BEEN TURNED OFF UNLESS THE DRIVER'S DOOR IS OPENED. ALSO INCLUDED ARE INSTRUCTIONS DESCRIBING HOW AND WHERE THIS LABEL IS TO BE INSTALLED. IF AN OWNER PREFERS, THEIR DEALER CAN INSTALL THIS LABEL FOR THEM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA00014 · Fuel Tank Vent Hose Leakage
Opened May 22, 2000 · Closed Jan 4, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT TO DEGRADATION AND CRACKING.IN A LETTER DATED JANUARY 2, 2001, FORD NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFACTED VEHICLES.FORD WILL BEGIN NOTIFYING CUSTOMERS OF THE AFFECTED VEHICLES ON OR ABOUT THE WEEK OF FEBRUARY 12, 2001 TO RETURN THEIR VEHICLES TO DEALERS FOR REPLACEMENT OF THE FUEL TANK VENT HOSE WITH THE LATEST DESIGN LEVER PART.
SQ00008 · Unexpected Opening On Sliding Door
Opened May 12, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Structure
There is no summary currently available
EA99015 · Fuel Rail Hose Fitting Leakage
Opened Jun 29, 1999 · Closed Apr 18, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE ENGINEERING ANALYSIS CLOSING REPORT COVERS 1993-1998 MERCURY VILLAGER AND NISSAN QUEST MINIVANS.THESE TWO MINIVANS SHARE A COMMON BODY PLATFORM AND POWER TRAIN.BASED ON THE LOW NUMBER OF REPORTED INCIDENTS AND THE ABSENCE OF A DEMONSTRABLE FAILURE TREND, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES IS NOT WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ENGINEERING CLOSING REPORT EA99-015 FOR DETAILS.
EA96005 · Battery Explosions
Opened May 30, 1996 · Closed May 29, 1997
Status: closed (inferred from source dates) · Electrical System
A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.AN ENGINEERING ANALYSIS CLOSING REPORT IS INCLUDED IN THE PUBLIC FILE.
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