AT AROUND 50,000 MILES WE NOTICED THE HOUSING THAT HOLDS THE DRIVER\\'S SIDE AIRBAG COMING LOOSE. WE RECEIVED A COUPLE OF RECALL NOTICES ON OTHER THINGS SO WHEN WE TOOK IT IN TO GET THE RECALLS DONE I ASKED THE TECHNICIAN AT SUNFLOWER LINCOLN/MERCURY IF HE COULD CHECK OUT THE PROBLEM WITH THE AIRBAG HOUSING AND POSSIBLY FIX IT …
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AT AROUND 50,000 MILES WE NOTICED THE HOUSING THAT HOLDS THE DRIVER\\'S SIDE AIRBAG COMING LOOSE. WE RECEIVED A COUPLE OF RECALL NOTICES ON OTHER THINGS SO WHEN WE TOOK IT IN TO GET THE RECALLS DONE I ASKED THE TECHNICIAN AT SUNFLOWER LINCOLN/MERCURY IF HE COULD CHECK OUT THE PROBLEM WITH THE AIRBAG HOUSING AND POSSIBLY FIX IT FOR US. HE CALLED US BACK STATING THAT THE BOLTS HAD SHEERED OFF FROM THE INSIDE OF THE HOUSING AND THAT THEY COULDN\\'T FIX IT AND THAT WE WOULD HAVE TO PAY BETWEEN $300-$500 DOLLARS OUT OF OUR OWN POCKET TO GET IT FIXED. WE THEN CALLED LINCOLN/MERCURY HEADQUARTERS AND WERE TOLD THAT \\"THE HOUSING IS JUST LIKE A TIRE AND THAT OVER TIME IT WEARS OUT AND THAT WE WOULD BE RESPONSIBLE FOR ANY REPAIR COSTS TO IT\\". I HAVE A MAJOR PROBLEM WHEN THE TECHNICIAN TELLS ME THAT THE PROBLEM WAS THE BOLTS SHEERING OFF FROM THE INSIDE AND THEN BEING TOLD IT\\'S MY PROBLEM. THIS BECOMES A SAFETY ISSUE FOR WHICH I BELIEVE MERCURY IS RESPONSIBLE FOR. THE PROBLEM SOUNDS LIKE FAULTY EQUIPMENT AND THEY HAVE NO INTENTIONS OF DOING ANYTHING IN GOOD FAITH ABOUT IT.
NHTSA ODI #10070094
Mileage unknown · Jan 15, 2004
Air BagsSuspension
THE FRONT SPRINGS WERE CHANGED UNDER ONE OF THE RECALLS AFTER ONE BROKE.THE BACK SPRINGS WERE NOT UNDER RECALL BUT WERE BOTH BROKEN AND FORD REFUSED TO DO IT EVEN THOUGH THE SPRINGS WERE FROM THE SAME SUPPLIER AND FAILED PREMATURELY. I HAD TO CHANGE BOTH REAR SPRINGS DUE TO THEIR PARTIAL RECALL. THE AIR BAG LIGHT IS BLINKING NOW…
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THE FRONT SPRINGS WERE CHANGED UNDER ONE OF THE RECALLS AFTER ONE BROKE.THE BACK SPRINGS WERE NOT UNDER RECALL BUT WERE BOTH BROKEN AND FORD REFUSED TO DO IT EVEN THOUGH THE SPRINGS WERE FROM THE SAME SUPPLIER AND FAILED PREMATURELY. I HAD TO CHANGE BOTH REAR SPRINGS DUE TO THEIR PARTIAL RECALL. THE AIR BAG LIGHT IS BLINKING NOW WHICH I AM TOLD MEANS THE AIR BAGS WILL NOT DEPLOY IF INVOLVED IN AN ACCIDENT. I NEED TO DRIVE THE CAR AND IF INVOLVED IN AN ACCIDENT WILL HOLD FORD RESPONSIBLE FOR ANY INJURIES AS THEY WON'T FIX THIS FAULTY SYSTEM.
NHTSA ODI #10069369
72,000 miles · Mar 22, 2003
Air Bags
THE AIR BAG WARNING LIGHT KEEPS BLINKING ON MY 95 MERCURY MYSTIQUE. FORD SAYS IT IS NOT COVERED UNDER ANY CONDITIONS AS A DEFECT. *JB
NHTSA ODI #10010874
17,600 miles · Feb 5, 2003
Air BagsCrash
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, BUT AIRBAGS DIDN'T DEPLOY. PLEASE PROVIDE ADDITIONAL INFORMATION. PH
NHTSA ODI #10006591
Mileage unknown · Jul 13, 2001
Air Bags
AIR BAG SENSOR LIGHT ON DASH STARTED BLINKING ON APRIL 10, 2001 WHEN VEHICLE HAD 105,000 MILES. TOOK TO DEALER LISTED ABOVE TO FIX A TOTAL OF THREE TIMES AND PAID $559.72 IN TOTAL FOR REPAIRS BUT AIR BAG SENSOR LIGHT BEGAN BLINKING SHORTLY AFTER THIRD REPAIR ATTEMPT. THIS MEANS THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT AND ALSO …
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AIR BAG SENSOR LIGHT ON DASH STARTED BLINKING ON APRIL 10, 2001 WHEN VEHICLE HAD 105,000 MILES. TOOK TO DEALER LISTED ABOVE TO FIX A TOTAL OF THREE TIMES AND PAID $559.72 IN TOTAL FOR REPAIRS BUT AIR BAG SENSOR LIGHT BEGAN BLINKING SHORTLY AFTER THIRD REPAIR ATTEMPT. THIS MEANS THE AIR BAG MAY NOT DEPLOY IN AN ACCIDENT AND ALSO PREVENTS ME FROM SELLING VEHICLE. WAS ALSO CHARGED FOR FAN MOTOR SWITCH REPAIR THAT FORD HAD ISSUED TWO RECALL/SERVICE BULLETINS ON. WROTE FORD MOTOR COMPANY "CUSTOMER RELATIONSHIP CENTER" ON JUNE 19, 2001 BUT HAVE HEARD NOTHING FROM THEM. CAR NEEDS TO BE REPAIRED SO AIR BAG IS FUNCTIONAL AND SO IT CAN BE SOLD. ALSO FEEL EITHER FORD OR DEALER SHOULD REIMBURSE $559.72 SINCE CAR WAS NOT FIXED -- AND NOW CANNOT BE SOLD UNTIL IT IS!*AK
NHTSA ODI #748435
Mileage unknown · May 25, 2001
Air BagsSteering
WHILE PULLING OUT OF A GAS STATION TRAVELING AT APPROXIMATELY 2 TO 3 MPH, DRIVER'S SIDE AIR BAG FELL OUT INTO DRIVERS LAP. DEALERSHIP REQUESTED THAT CONSUMER REPLACE STEERING COLUMN AT HER EXPENSE. *AK
NHTSA ODI #889178
Mileage unknown · Jan 13, 2001
Air Bags
DRIVER SIDE AIR BAG FELL OUT OF STEERING COLUMN WHILE DRIVING DOWN THE ROAD AND CANNOT BE RESEATED. *AK
NHTSA ODI #739318
Mileage unknown · Dec 19, 2000
Air BagsSteering
CAR WAS BROUGHT INTO DEALER FOR REPAIR OF "SEVERE VIBRATION IN STEERING COLUMN WHEN CAR IS IDLING IN GEAR " COMPLAINT. DEALER DIAGNOSED THE PROBLEM AND DETERMINED CAR'S ENTIRE STEERING ASSEMBLY INCLUDING THE AIR BAG MUST BE REPLACED. DEALER IS NOT ABLE TO LOCATE AN AIR BAG TO COMPLETE THE SERVICE NEARLY 4 MONTHS AFTER THE CAR …
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CAR WAS BROUGHT INTO DEALER FOR REPAIR OF "SEVERE VIBRATION IN STEERING COLUMN WHEN CAR IS IDLING IN GEAR " COMPLAINT. DEALER DIAGNOSED THE PROBLEM AND DETERMINED CAR'S ENTIRE STEERING ASSEMBLY INCLUDING THE AIR BAG MUST BE REPLACED. DEALER IS NOT ABLE TO LOCATE AN AIR BAG TO COMPLETE THE SERVICE NEARLY 4 MONTHS AFTER THE CAR WAS BOUGHT IN FOR REPAIR. I HAVE CONTACTED FORD WHO HAS VERIFIED THAT THE AIR BAG IS ON "NATIONAL BACK ORDER". FORD ALSO CLAIMS TO HAVE NO KNOWLEDGE OF WHEN THIS PART WILL BE AVAILABLE. HOW CAN AN IMPORTANT SAFETY PART BE UNAVAILABLE FOR SUCH AN EXCESSIVE PERIOD OF TIME? NOBODY HAS BEEN ABLE TO HELP ME. I'VE EVEN CALLED THE OFFICE OF FORD'S CEO, JACK NASSER, WITH NO SUCCESFUL RESULTS. IS THIS CAR SAFE TO DRIVE? DID YOU EVER HEAR OF SUCH A SITUATION? PLEASE HELP !!! *AK
NHTSA ODI #737978
Mileage unknown · Mar 9, 2000
Air Bags
WHILE DRIVING AND WITHOUT A COLLISION OCCURRING DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA ODI #858221
Mileage unknown · Nov 3, 1999
Air Bags
MY AIRBAG INDICATOR LIGHT BLINKS, I TOOK MY CAR TO LANNINGS FORD HERE IN CAREY OH. THEY SAID THAT THE MODULAR & FUSE BLEW THEY DON'T KNOW WHAT CAUSED IT TO BLOW IF I GET IT FIXED THERES A GOOD CHANCE IT MAY BLOW AGAIN WE DON'T KNOW SO AS OF NOW MY AIRBAGS WON'T WORK IF THERE WAS TO BE AN ACCIDENT.
VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.
Consequence & remedy
Consequence: OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.
Remedy: DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.
Consequence & remedy
Consequence: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.
Remedy: DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.
CRACKS HAVE BEEN FOUND IN THE FRONT SAFETY BELT OUTBOARD ANCHOR TABS DUE TO A COMBINATION OF HYDROGEN EMBRITTLEMENT OF THE TAB AND STRESS INTRODUCED DURING ATTACHMENT OF THE ANCHOR TAB TO THE SEAT FRAME. THIS DOES NOT CONFORM WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: A FRACTURE OR SEPARATION IN THIS AREA WOULD REDUCE THE LOAD THAT THE ANCHOR AND THE FRONT SAFETY BELT ANCHORAGES COULD SUSTAIN, INCREASING THE RISK OF INJURY IN A VEHICLE COLLISOIN.
Remedy: DEALERS WILL INSPECT AND INSTALL AN ANCHOR TAB REINFORCEMENT OR REPLACEMENT OF THE COMPLETE FRONT SEAT BELT ASSEMBLY IF AN ANCHOR TAB IS FOUND TO HAVE FRACTURED.
THE GLASS TEMPERING PROCESS ON THE RIGHT HAND REAR DOOR WINDOWS WAS NOT CORRECTLY PERFORMED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 205, "GLAZING MATERIALS."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: IF THE WINDOW BREAKS, THE GLASS FRAGMENTS OF THE REAR WINDOWS EXCEED THE SIZE SPECIFICATIONS OF FMVSS NO. 205.
Remedy: DEALERS WILL REPLACE THE RIGHT REAR DOOR GLASS.
A METAL SHIELD ON THE OUTSIDE OF THE PLASTIC FUEL FILLER PIPE CAN DEVELOP A STATIC ELECTRICAL CHARGE DURING REFUELING OF THE VEHICLE.
Consequence & remedy
Consequence: A STATIC CHARGE CAN DISCHARGE AND SERVE AS AN IGNITION SOURCE FOR FUEL VAPORS IN THE AREA OF THE FILLER PIPE, RESULTING IN A FLASH VAPOR IGNITION AND A VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, MODIFY THE VEHICLES BY ADDING A GROUND STRAP BETWEEN THE FILLER PIPE SHIELD AND THE BODY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
EA00005 · Engine Cooling Fan Fires
Opened Feb 23, 2000 · Closed Nov 9, 2000
Status: closed (inferred from source dates) · Engine And Engine Cooling
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
PE99052 · Engine Cooling Fan Fires
Opened Aug 18, 1999 · Closed Feb 23, 2000
Status: closed (inferred from source dates) · Engine And Engine Cooling
ODI OPENED THIS INVESTIGATION ON AUGUST 18, 1999, BASED ON FOUR REPORTS OF FIRE INVOLVING THE ENGINE COOLING FAN.THE REPORTS ALLEGE THE ELECTRONIC COOLING FAN CAUGHT FIRE WITH RESULTANT DAMAGE TO THE FAN AND WIRE HARNESS AND/OR THE HARNESS CONNECTOR.IN ITS PE RESPONSE, FORD PROVIDED INFORMATION RELEVANT TO 46 ADDITIONAL ALLEGED FIRE INCIDENTS AND 47 ALLEGED FAILURES OF THE COOLING FAN INVOLVING THERMAL DAMAGE TO THE FAN.THIS INVESTIGATION HAS BEEN UPGRADED TO FURTHER STUDY THE ISSUE.
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