2006 Mercury Mountaineer

TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN A PARKING LOT, THERE WAS A STRONG ODOR OF ANTI-FREEZE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION AT ANY GIVEN SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE RADIATOR WHICH CAUSED EXCESSIVE ANTI-FREEZE LEAKAGE. THE MECHANIC ADVISED THE ANTI-FREEZE LEAKAGE WAS A COMMON PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLIANT. THE FAILURE MILEAGE WAS 33,244.

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. HE HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. IN AN ATTEMPT TO DIAGNOSE THE FAILURE THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT REPAIR CENTERS, TO NO AVAIL. WHEN CONTACTING HIS LOCAL DEALER THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD NEED SEVERAL REPAIRS INCLUDING A FAILED RADIATOR, THERMOSTAT, WATER PUMP, BRAKE DRUMS, ROTORS AND A GREASE TREATMENT, ALL AT HIS OWN EXPENSE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS 107,253.

CRACKED RADIATOR WITH ONLY 41,000 MILES. DEALERSHIP INDICATED REPAIR COST WOULD BE $1,000. WHEN I QUESTIONED POSSIBLE DEFECT THEY SAID THEY HAD NO RECALLS BUT ALSO INDICATED THEY HAD JUST REPLACED ANOTHER ONE LAST WEEK. I CALLED ANOTHER DEALERSHIP TO CHECK PRICE THEY ESTIMATED $750 AND ALSO INDICATED THEY HAD TO REPLACE 2-3 IN THE LAST FEW MONTHS. JUDGING FROM THIS SITE AND OTHERS THIS IS A MAJOR DEFECT WITH 2006 FORD EXPLORERS AND MOUNTAINEERS. WHY DOESN'T ANYONE HOLD THE MANUFACTURER ACCOUNTABLE? *TR

LEAKY RADIATOR WAS 1ST DETECTED BY MYSELF BUT MECHANICS WERE UNABLE TO DETERMINE THE LEAK BECAUSE ANTI-FREEZE WAS NOT VISIBLY LEAKING BUT THE RESEVOIR WAS ALWAYS EMPTY. I WAS TOLD IT WAS A PROBLEM WITH MY TIRES. THE PROBLEM WAS NOT ADDRESSED BY MECHANICS UNTIL THEY SAW THAT THE RADIATOR COULD NOT HOLD COOLANT ANY LONGER. NOW IT HAS BEEN IDENTIFIED AS HAVING A HOLE IN THE RADIATOR.

HAD TO REPLACE TWO RADIATORS WITHIN 30,000 MILES OF REPLACEMENT. EXACTLY HOW MANY COMPLAINTS, OR SHOULD I SAY DEATHS (?) ARE NEEDED TO TRIGGER AN INVESTIGATION OF A COMPANY GLADLY RECEIVING ASSISTANCE WHILE OUTPUTTING INFERIOR VEHICLES. NO VEHICLE MANUFACTURED IN 2006 SHOULD NEED THREE NEW RADIATORS WITHIN 3 YEAR AND 70K MILES. STOP LETTING FORD OFF THE HOOK AND GET SERIOUS ABOUT GETTING TO THE BOTTOM OF THEIR ISSUES. JUST DO A SEARCH ON 2006 MERCURY MOUNTAINEER AND YOU WILL CLEARLY SEE THERE ARE ISSUES WITH THE COOLING AS WELL AS THE AUTOMATIC TRANSMISSION. IN FACT, OUR MODEL HAS THE SAME ISSUE THAT OTHERS HAVE REPORTED WITH THE AUTOMATIC TRANSMISSION AND IT WILL SOMETIMES NO MOVES GEARS, SLIP A GEAR, AND TUG LIKE IT IS PULLING OUT OF MUD AT A STOP LIGHT. OPEN A FULL BLOWN INVESTIGATION INTO THEIR LACK OF QUALITY CONTROL AND THE LACK OF PROFESSIONALISM ON THE PART OF THE DEALERSHIPS FOR NOT REPORTING THIS TO CORPORATE. *TR

I HAVE HAD TO REPLACE THREE RADIATORS IN MY VEHICLE SINCE PURCHASING THE AUTO IN SEPT OF 06. THE FIRST ONE WAS REPLACED AT 26,048 MILES (UNDER WARRANTY) THE 2ND 33,202 MILES (UNDER WARRANTY)AND THE LAST ONE OCCURRED WITH 53000 MILES (NO LONGER COVERED). EACH TIME THEY REPLACED THE RADIATOR WITH A BRAND NEW ONE. I HAVE ALSO CONTACTED FORD / MERCURY TO LOOK FOR ASSISTANCE ON THIS PROBLEM AND WHY THIS IS HAPPENING AND THEY DIRECTED ME BACK TO THE DEALERSHIP. I DO NOT BELIEVE THIS IS NORMAL WEAR AND TEAR ON MY VEHICLE. *TR