TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE LIFT GATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. THE …
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TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE LIFT GATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10492256
39,505 miles · Jul 2, 2012
Structure
I BOUGHT THIS SUV CASH FROM A DEALERSHIP AND WAS TOLD NO DAMAGES! I HAVE ALL THE ORIGINAL PAPERWORK STATING NO DAMAGES TO THE VEHICLE. I PAID 14300.00 CASH. I WENT TO TRADE IN MY SUV TO DOWNSIZE AND WAS TOLD THERE WERE TITLE ISSUES AND THE FRAME WAS CRACKED. I THEN LOOKED OVER ALL MY PAPERWORK FRONT AND BACK TO SEE IF I MISS…
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I BOUGHT THIS SUV CASH FROM A DEALERSHIP AND WAS TOLD NO DAMAGES! I HAVE ALL THE ORIGINAL PAPERWORK STATING NO DAMAGES TO THE VEHICLE. I PAID 14300.00 CASH. I WENT TO TRADE IN MY SUV TO DOWNSIZE AND WAS TOLD THERE WERE TITLE ISSUES AND THE FRAME WAS CRACKED. I THEN LOOKED OVER ALL MY PAPERWORK FRONT AND BACK TO SEE IF I MISSED ANYTHING-TO SEE IF ANY DAMAGES WERE NOTED. I CONTACTED THE DEALERSHIP AND THEY SAID IT IS NOT THERE FAULT THAT THE DEALERSHIP THAT I WAS TRYING TO TRADE THE SUV IN WAS JUST TELLING ME THAT TO BUY MY TRADE IN FOR A LESS VALUE. I OBTAINED THE REPORT FROM AUTO CHECK AND IT CLEARLY STATES THE SUV WAS A LEASE. IT WAS IN AN ACCIDENT ON 12/06/07 THEN SOLD FOR AUCTION. NEW ENGLAND AUCTION REPORTED CLEARLY: AUCTION ANNOUNCED AS FRAME DAMAGE. WAS SOLD TO THE DEALERSHIP ON 12/28/07 THEN SOLD TO ME ON 01/09/08. AGAIN NO DAMAGES REPORTED TO ME. NOW I AM DRIVING A VEHICLE WITH A DAMAGED FRAME WHICH IS UNSAFE TO DRIVE. AND NO ONE WILL TAKE THE SUV BECAUSE OF THE FRAME DAMAGE. THE DEALERSHIP WANTS "PROOF". I HAVE BEEN UNABLE TO FIND THE ORIGINAL DEALER OR AUCTION GROUP. I ONLY HAVE THIS REPORT TO GO ON. PLEASE HELP ME! I WOULD HAVE NEVER BOUGHT THIS VEHICLE IF I KNEW IT HAD FRAME DAMAGES TO IT. CAN YOU PLEASE HELP IN ANYWAY! I WOULD LIKE TO BE REFUNDED OR GIVEN A CAR OF EQUAL VALUE THAT IS SAFE TO DRIVE. I DON'T KNOW WHAT TO DO. PLEASE CONTACT ME. THANK YOU. *JS
NHTSA ODI #10463974
Mileage unknown · May 1, 2012
Structure
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE EXHIBITED A QUARTER INCH CRACK FROM THE BOTTOM OF THE REAR WINDOW AND DOWN TO THE BOTTOM OF THE REAR HATCHBACK DOOR. AS A RESULT, WATER WAS ENTERING THE VEHICLE THROUGH THE CRACK. THE CONTACT STATED THAT THE REAR OF THE VEHICLE HAD STRO…
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TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE EXHIBITED A QUARTER INCH CRACK FROM THE BOTTOM OF THE REAR WINDOW AND DOWN TO THE BOTTOM OF THE REAR HATCHBACK DOOR. AS A RESULT, WATER WAS ENTERING THE VEHICLE THROUGH THE CRACK. THE CONTACT STATED THAT THE REAR OF THE VEHICLE HAD STRONG ODOR OF MOLD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 74,848.
NHTSA ODI #10457053
72,000 miles · Oct 25, 2011
Structure
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LIFT GATE PANEL WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10432804
45,000 miles · Sep 14, 2011
Power TrainStructure
TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB
NHTSA ODI #10425349
38,995 miles · Aug 17, 2011
Structure
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MIL…
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TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,995 AND THE CURRENT MILEAGE WAS 39,000.
NHTSA ODI #10419839
44,000 miles · Aug 11, 2011
Structure
TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE REAR LIFT-GATE, RIGHT DOWN THE MIDDLE AND AROUND THE MANUFACTURERS EMBLEM. THE CRACK STRETCHED FROM THE TOP TO THE BOTTOM OF THE LIFT-GATE. DUE TO THE CRACK BEING LOCATED NEAR THE WINDSHIELD WIPER MOTOR, IT WOULD FREEZE AND CAUSE AB…
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TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE REAR LIFT-GATE, RIGHT DOWN THE MIDDLE AND AROUND THE MANUFACTURERS EMBLEM. THE CRACK STRETCHED FROM THE TOP TO THE BOTTOM OF THE LIFT-GATE. DUE TO THE CRACK BEING LOCATED NEAR THE WINDSHIELD WIPER MOTOR, IT WOULD FREEZE AND CAUSE ABRASIONS TO THE HANDS WHENEVER THE LIFT-GATE WAS OPENED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST THREE TIMES, BUT THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR EXPENSES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/28/11*LJ THE CONSUMER ALSO STATED ICE FORMED IN THE CRACKED AREA CAUSING BUBBLING OF REAR GATE AND FREEZING WINDSHIELD, WHICH CAUSED THE REAR WIPER TO NOT WORK. UPDATED 10/07/11
NHTSA ODI #10418580
56,750 miles · Mar 18, 2011
Structure
I HAVE A 2005 MOUNTAINEER THAT HAS A CRACK IN THE PLASTIC BELOW THE REAR WINDOW THAT GOES AROUND THE MERCURY EMBLEM. THIS WAS NOTICED IN JANUARY OF 2011. THIS VEHICLE WAS NOT INVOLVED IN AN ACCIDENT. SINCE THEN I HAVE NOTICED FOUR OTHER MERCURY MOUNTAINEERS WITH THE SAME CRACK. *TR
NHTSA ODI #10392182
113,000 miles · Dec 28, 2010
Power TrainStructure
AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS…
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AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS STILL BOTHERING ME TODAY). THE OD LIGHT CAME ON AND CHECK TRANSMISSION. REPAIR COST $2,7000, BASICALLY EVERYTHING WENT BAD. AFTER HEARING FROM NUMEROUS PEOPLE THIS IS A PROBLEM THAT FORD IS AWARE OF. THEY EVEN WENT SO FAR AS TO CORRECT IT FOR FUTURE MODELS BUT HAS YET TO PERFORM A RECALL ON 2005 MOUNTAINEERS AND EXPLORERS. AS FORD WAS AWARE OF THIS PROBLEM CORRECTED IT FOR FUTURE MODELS THEY SHOULD BE LIABLE AND A RECALL NOTICE SHOULD BE FORTHCOMING. ANYONE WHO HAS EXPERIENCED THIS SHOULD GET FULL REFUND OF MONIES PAID. NOW TO ADDRESS THE CRACKING AROUND THE MERCURY EMBLEM ON THE LIFT GATE. FORD IS AWARE OF THIS PROBLEM AND HAS CHANGED IT FOR FUTURE MODELS, BUT INSTEAD OF STEPPING UP AND CORRECTING PASS MODELS THEY SWEEP IT UNDER THE RUG. A FULL INVESTIGATION INTO BOTH OF THESE CONCERNS AS WITH TRANSMISSIONS SOMEONE COULD EASILY BE FATALLY INJURED.
NHTSA ODI #10373088
33,000 miles · Feb 12, 2010
Structure
UPPER SECTION OF REAR HATCH BODY CRACKS. MADE OF PLASTIC. CHANGED ON NEXT YEAR MODELS TO ALL METAL. THIS THE SECOND OCCURRENCE OF THE DEFECT. FORD REFUSES TO REPAIR FREE OF CHARGE.*TR
NHTSA ODI #10308942
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA09013 · Vehicle Rollaway Allegations
Opened Aug 18, 2009 · Closed Feb 12, 2013
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:automatic Transmission:lever And Linkage:column Shift; Steering; Steering:column; Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Additional source detail variants (5)
Power Train:automatic Transmission:gear Position Indication (prndl)
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Power Train:automatic Transmission:lever And Linkage:column Shift
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering:column LOCKING:ANTI-THEFT Device
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
Steering
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10168454, 10279630, 10280078.
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