Air Bags. Review the 128 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports4 injury reports

What owners actually said

214 reports

Mileage unknown · Aug 21, 2010

Exterior Lighting

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PLASTIC HEADLIGHT LENSES THAT DETERIORATE/CLOUD AND REDUCE LIGHT PASSING THROUGH THE LENS. RESULTING IN REDUCED VISIBILITY DURING NIGHT TIME DRIVING. ARE MANUFACTURERS REQUIRED TO HAVE LIFE OF VEHICLE LENS? WHAT HAPPENED TO GLASS LENSES? NO RECALLS FOR CLOUDED LENSES? VERY COSTLY TO REPLACE OR REPAIR. ARE YOU MISSING SOMETHING RIGHT IN FRONT OF YOUR EYES? I SEE THIS ON MORE CARS THAN I CAN COUNT. MANY MANUFACTURERS, MODELS AND YEARS. CAN YOU HELP MILLIONS OF PRESENT AND FUTURE AUTO OWNERS? *TR

NHTSA ODI #10351055

54,000 miles · Aug 17, 2010

Latches/locks/linkages

DRIVER DOOR LATCH IS BROKEN. HAVE TO ROLL THE WINDOW DOWN AND OPEN THE DOOR FROM THE OUTSIDE. VERY INCONVENIENT! *TR

NHTSA ODI #10349933

26,045 miles · Jul 24, 2010

Latches/locks/linkages

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DEFECTIVE LATCH DOOR ON MERCURY MILAN 2006 . 26,000 MILES. FRONT PASSENGER DOOR OPENED BY ITSELF WHILE DRIVING IN A SHOPPING CENTER ALTHOUGH ELECTRONICALLY LATCHED .WE TAPED THE DOOR TO THE FRAME OF THE VEHICLE AND DROVE TO A DEALER . THIS CAR IS DRIVEN BY ONE PERSON "SOLO" VERY RARELY THE PASSENGER SIDE IS USED. UPON DRIVING TO THE NEAREST DEALER I T WAS FOUND THE LATCH WAS BROKEN , AND APPARENTLY THE REPLACEMENT PARTS WERE RED FLAGGED. I T MEANS THAT THE NEWER PART THAT ARRIVED TWO WEEKS LATER WAS REDESIGNED FOR THIS MODEL CAR AND THE OLDER PART WERE NO LONGER IN USE.. I DO BELIEVE THAT WOULD BE EXTREMELY DANGEROUS THAT A DOOR TO OPEN WHILE DRIVING ON A HIGHWAY INVOLVING A PASSENGER AND ALSO INVOLVING OTHER VEHICLES IN PARALLEL LANES. *TR

NHTSA ODI #10345062

28,100 miles · Apr 10, 2010

Fuel System, Gasoline

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VEHICLE IS A 2006 MERCURY MILAN V-6 PREMIER PURCHASED IN SEPTEMBER 2009 WITH LESS THAN 25,000 MILES ON THE VEHICLE. ACCORDING TO CAR FAX SHEET, NO ACCIDENTS, NO PROBLEMS WITH CAR. DROVE OFF LOT ELECTRONIC READER INDICATED 23 MPG AND 27 MPG AVERAGE. ONE MONTH AGO MPG WENT DOWN TO 16.5 AND MPG AV 18.5!!! THEN WENT BACK UP A BIT TO 18.5 MPG AND NOW IT IS AGAIN 16.5 MPG. I AM FURIOUS AND WILL BRING BACK TO COLONIAL NISSAN IN FEASTERVILLE WHERE I BOUGHT MY CAR. HUGE MPG DISCREPANCY BETWEEN THE US EPA MPG AND THE CURRENT HORRIBLE MPG WORSE THAN MY 1993 NISSAN MAXIMA WHICH IS 20 MPG! IS IT THE ETHANOL IN THE GAS? IS IT A PROBLEM WITH THE GAS/AIR RATIO? ALSO, NOTICED PEDAL ACCELERATION ISSUE. LATELY NOT SMOOTH ACCELERATION... CAN PUSH PEDAL AND NO CHANGE IN ACCELERATION FOR TOO LONG A TIME. WHAT IS GOING ON???? PLEASE INVESTIGATE THIS FRAUD. THANK YOU. IF IT IS SIMPLY AN ADJUSTMENT TO THE SOFTWARE THEN I'M OKAY WITH THAT BUT IT THE MPG IS THIS BAD I'M TRADING IT IN... *TR

NHTSA ODI #10324880

52,000 miles · Apr 8, 2010

Structure

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TL*THE CONTACT OWNS A 2006 MERCURY MILAN. THE DOOR HANDLE ON THE REAR DRIVER SIDE WAS CRACKED. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S DOOR FROM INSIDE THE VEHICLE; SHE HAD TO ROLL THE WINDOWS TO UNLOCK THE DOOR. THE CONTACT CALLED AN AUTHORIZED DEALER WHO STATED THAT THEY WOULD NEEDED TO DIAGNOSE THE FAILURE. SHE ALSO CALLED THE MANUFACTURER BUT WAS TOLD THAT BECAUSE THE VEHICLE HAD NO OPEN RECALLS, THEY COULD OFFER NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.

NHTSA ODI #10324446

Mileage unknown · Mar 29, 2010

Power Train

THE VEHICLE IS A 2006 4DR MERCURY MILAN. WHILE I ACCELERATE THERE IS A THUMPING SOUND WHICH MAKES THE VEHICLE JUMP. WHILE APPLYING THE BRAKES AT TIMES THERE IS A THUMP/JERK OF THE VEHICLE WHILE APPLYING THE BRAKES.

NHTSA ODI #10322625

59,260 miles · Feb 20, 2010

Latches/locks/linkages

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THE KEY TO MY MERCURY MILAN WILL NOT COME OUT OF THE IGNITION. I TAKE VERY GOOD CARE OF MY CARS, AND ONE DAY I WAS SIMPLY UNABLE TO GET THE KEY OUT AFTER PARKING. I CALLED MY HUSBAND, AND UPON HIS SUGGESTION I TRIED TURNING THE KEY ON AND OFF (GENTLY), SHIFTING IN AND OUT OF PARK, AND TURNING THE STEERING WHEEL, ETC., BUT TO NO SUCCESS. AS THE LOCKING MECHANISM (FOB) IS ACTUALLY ON THE KEY, I HAD NO WAY OF LOCKING THE VEHICLE WHICH IS A BIG SAFETY ISSUE ON A UNIVERSITY CAMPUS AT NIGHT. THE DEALERSHIP IS NOT OPEN YET, BUT I WILL TAKE IT IN ON MONDAY. UNTIL THEN, I AM LEFT WITH A CAR THAT CANNOT BE LOCKED WITHOUT AN EXTRA KEY, AND IF SOMEONE BREAKS INTO MY VEHICLE THEY NEED ONLY TO TURN THE KEY AND DRIVE AWAY. THIS IS ENORMOUSLY UNNERVING TO ME AND MY FAMILY. *TR

NHTSA ODI #10312430

78,000 miles · Jan 27, 2010

Steering

KEY WONT COME OUT OF IGNITION AND CAR NOT ENTIRELY IN PARK*CW

NHTSA ODI #10302533

51,000 miles · Jul 23, 2009

Fuel System, Gasoline

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TL*THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE DRIVING 65 MPH, THE FUEL PUMP LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO LOSE POWER SIMULTANEOUSLY. THE CONTACT PUSHED THE FUEL RESET BUTTON AND THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 51,000. UPDATED 08/28/09. *LJ IN ORDER TO RESET THE FUEL BUTTON, THE CONSUMER MUST TURN THE VEHICLE OFF, THEN HIT RESET. UPDATED 09/03/09. *JB

NHTSA ODI #10278057

Mileage unknown · Sep 1, 2008

Fuel System, Gasoline

WHAT IS WRONG? MY MILAGE IS ONLY 12.5 MPG AVERAGE AND NOT LIKE YOUR ADVERTISMENT SAID THIS MORNING 29 MPG! THIS IS GROSSLY MISLEADING. THANKS FOR YOUR PROMPT ANSWER AND HELP. *TR

NHTSA ODI #10240546

Official recalls

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

19V904000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Dec 18, 2019

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence & remedy

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

17V024000 · Air Bags:frontal:passenger Side:inflator Module

Jan 10, 2017

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA12009 · Floor Mat Interference With Accelerator

Opened Dec 12, 2012 · Closed Jun 12, 2014

Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:accelerator Pedal

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated clockwise.Both the single- and double-clip (Figure 2) all-weather floor mats may interfere with the accelerator pedal return to idle when the mats are not secured by the retention clip(s).Testing showed that this can occur if the mats are moved forward from the clipped position approximately two inches into a position in which the rear edge of the mats will abut the retention clip(s) when installed singly and align with the clip(s) when stacked on another floor mat.The pedal interference incidents reviewed by the Office of Defects Investigation (ODI) include 1 crash and 9 incidents with allegations of brake friction materials smoking and/or requiring repair for heat related damage.The crash incident occurred after the parking brake was applied at speed, resulting in loss-of-control vehicle yaw event caused by lock-up of the rear tires.The spin-out resulted in a side impact collision with an oncoming vehicle in an opposing lane of traffic. For the 29 incidents with sufficient information available to make an assessment; 23 (79%) were controlled by the driver either shifting to neutral, turning the engine off, or both; 4 (14%) were ended by the driver either kicking the pedal free (2) or pulling the mat away from the pedal (2); and 2 (7%) were ended by the pedal freeing itself from the mat with no apparent driver action.None of the drivers who reacted to the incident by shifting to neutral or turning the engine off reported any difficulties with either action.The subject mats were sold by Ford and Lincoln dealers directly to customers as an optional accessory equipment item or, beginning in November 2007, the mats were also available as a factory installed accessory if ordered with a new vehicle.Ford estimates that approximately 82,579 affected driver's side all weather floor mats were sold worldwide; either over the counter through Ford dealerships or as original equipment.Owners that purchased the subject all-weather floor mats as a factory installed accessory with their new vehicle will be notified to return their all weather floor mats to their Ford or Lincoln Dealership in exchange for replacement mats.Owners of all other potentially affected vehicles will be notified that, if they have an affected Ford driver's side all weather floor mat, they should return their mats to the dealership in exchange for replacement mats.The VOQs associated with the closing of this investigation are: 10327597, 10332233, 10334211, 10335336, 10339330, 10348772 (and duplicate 10342572), 10372674, 10379562, 10415911, 10426255, 10434107, 10521053, 10554966.This investigation is hereby closed.

Additional source detail variants (2)

Vehicle Speed Control:accelerator Pedal

Vehicle Speed Control