IllustrationTAKATA RECALL "INDEFINITE" DELAY
2010 Mercury Milan Hybrid
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Other model years Selected year
Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
10–25K
1125–50K
1250–75K
1475–100K
7100–150K
6150K+
51 reports with mileage · 8 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports1 fire reports0 injury reports
What owners actually said
59 reportsSERVICE STEERING NOW LIGHT CAME ON WHILE DRIVING, THEN THE STEERING WHEEL LOCKED. HAD TO HAVE CAR TOWED TO REPAIR SHOP. IT COST ME $1780 TO REPAIR. RECALL ON THE 2011 BUT NOT THE 2010, SAD SITUATION.
MY STEERING ASSIST STOPPED WORKING WHEN I WAS PARKING MY VEHICLE. I'M FORTUNATE THAT NO CARS WERE NEXT TO WHERE I WAS PARKING BECAUSE THE CAR WENT INTO THE NEXT PARKING SPOT WITHOUT MY CONTROL. I SEE THAT 2011 MERCURY MILAN HAVE BEEN RECALLED FOR THIS REASON. I WAS IN MOTION WHEN THIS HAPPENED.
I WAS DRIVING AND DROVE ONTO SOME UNEVEN PAVEMENT. I HIT A BUMP AT 40 MPH. I WAS COMING OFF OF AN INTERSTATE ONTO AN EXIT RAMP AND HAD TO STOP AT A STOP LIGHT. THE PEDAL WENT TO THE FLOORBOARD. I HAD TO PUMP IT UP TO STOP. IT IS STILL A SOFT PEDAL.
TAKATA INFLATORS, FUEL TANK MAY CRACK DRIVERS SIDE FLOOR MAY CAUGHT UNDER GAS PEDAL POWER ASSISTED STEERING. RECALL NOTICE # 16S26 NHTS A RECALL 16V-384
TAKATA RECALL. PURSUANT TO SAFETY RECALL NOTICE 18S01/NHTSA RECALL 18V046, WE HAVE NOT BEEN ABLE TO DRIVE OUR CAR SINCE JUNE 5, 2018, ALMOST TWO MONTHS AGO. ALTHOUGH WE NOW HAVE ACCESS TO A RENTAL CAR, IT IS A PROBLEM NOT TO HAVE USE OF OUR OWN VEHICLE AND IS AN ONGOING INCONVENIENCE. WHEN WILL THE REMEDY BE AVAILABLE?
POWER STEERING FAILED WHILE DRIVING IN NEIGHBORHOOD AT 30 MPH. THE POWER STEERING GEAR ASSEMBLY AND TIE RODS WERE REPLACED 3 MONTHS/3,000 AGO FOR THE SAME EXACT FAILURE. THERE NEEDS TO BE A RECALL FOR THE MILAN 2010 FOR THIS ISSUE JUST LIKE THERE IS A RECALL FOR THE MILAN 2011 AND FUSION 2011/2012. SEE INITIAL COMPLAINT # 110813…
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POWER STEERING FAILED WHILE DRIVING IN NEIGHBORHOOD AT 30 MPH. THE POWER STEERING GEAR ASSEMBLY AND TIE RODS WERE REPLACED 3 MONTHS/3,000 AGO FOR THE SAME EXACT FAILURE. THERE NEEDS TO BE A RECALL FOR THE MILAN 2010 FOR THIS ISSUE JUST LIKE THERE IS A RECALL FOR THE MILAN 2011 AND FUSION 2011/2012. SEE INITIAL COMPLAINT # 11081366.
AS I WAS DRIVING, CHIME SOUNDED AND SERVICE POWER STEERING AND SERVICE ADVANCETRAC MESSAGE DISPLAYED AND WARNING LIGHTS ILLUMINATED. I PULLED OVER AND TURNED OFF VEHICLE AND DID A QUICK CHECK UNDER HOOD AND UNDER VEHICLE. WHEN I FOUND NOTHING I RESTARTED VEHICLE AND PROCEEDED TO RE-ENTER ROADWAY, CHIME ONCE AGAIN SOUNDED AND SER…
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AS I WAS DRIVING, CHIME SOUNDED AND SERVICE POWER STEERING AND SERVICE ADVANCETRAC MESSAGE DISPLAYED AND WARNING LIGHTS ILLUMINATED. I PULLED OVER AND TURNED OFF VEHICLE AND DID A QUICK CHECK UNDER HOOD AND UNDER VEHICLE. WHEN I FOUND NOTHING I RESTARTED VEHICLE AND PROCEEDED TO RE-ENTER ROADWAY, CHIME ONCE AGAIN SOUNDED AND SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES AND LIGHTS ILLUMINATED BUT NOW ALL POWER ASSIST TO STEERING WAS LOST MAKING FOR A VERY DANGEROUS SITUATION.
SINCE RECEIVING THE RECALL NOTICE FOR THE JUNE 1, 2016 RECALL OF THE TAKATA AIRBAG, I HAVE GONE TO BOTH FORD AND LINCOLN DEALERSHIP TO GET IT REPAIRED. I ALSO HAVE FOLLOWED UP WITH CALLS ON MANY OCCASIONS. IT IS NOW DEC. 2017 AND I SPOKE WITH THE FORD CORPORATION TODAY AT 800-392-3673 AND THEY TOO SAY I STILL MUST WAIT. I JUS…
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SINCE RECEIVING THE RECALL NOTICE FOR THE JUNE 1, 2016 RECALL OF THE TAKATA AIRBAG, I HAVE GONE TO BOTH FORD AND LINCOLN DEALERSHIP TO GET IT REPAIRED. I ALSO HAVE FOLLOWED UP WITH CALLS ON MANY OCCASIONS. IT IS NOW DEC. 2017 AND I SPOKE WITH THE FORD CORPORATION TODAY AT 800-392-3673 AND THEY TOO SAY I STILL MUST WAIT. I JUST WANT MAKE A COMPLAINT ABOUT THIS PROBLEM WHICH I'M SURE OTHERS HAVE BROUGHT TO YOUR ATTENTION. ANY HELP IS MOST APPRECIATED. 16V384 NHTSA RECALL MANUFACTURE RECALL NUMBER 16S26
2 BRAKE WARNING LIGHTS APPEARED ON DASH. BRAKE PEDAL SOFT AND WENT TO FLOOR. VERY LITTLE BRAKING POWER . ALMOST ROLLED THROUGH INTERSECTION. 76 YEAR OLD LADY (MY MOTHER) TERRIFIED TO DRIVE THE CAR. TAKING TO DEALER TOMORROW.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.