2009 Mercury Mariner

AFTER GOING THROUGH A CAR WASH, I RECEIVED A WARNING ON THE DASH THAT THERE WAS A PROBLEM AND THAT I SHOULD FIND A SAFE PLACE TO STOP. WHEN I RETURNED HOME AND STOPPED THE CAR IT WOULD NOT RESTART. THE SAME THING HAPPENED ON FEBRUARY 16,2013, AGAIN AFTER GOING THROUGH A CAR WASH. THE LOCAL DEALER WAS ABLE TO GET THE VEHICLE RUNNING, BUT WOULD NOT SAY THAT IT WAS REPAIRED. *TR

WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT POWER STEERING PROBLEM WOULD BE SOLVED. *TR

I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. *TR

AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. *TR

WITHIN THE FIRST MONTHS OF OWNING THE VEHICLE, IT STALED RANDOMLY. I COULD BE DRIVING OR IDLING AND THE CAR STALLS. IFI PUT IN NEUTRAL OR PARK, IT WAS EASILY RE-STARTED. I HAVE HAD THE DEALER LOOK AT IT SEVERAL TIMES THE PROBLEM STILL EXISTS. NOTHING SHOWED ON THE COMPUTER.ON MANY OCCASIONS STARTING IN 2010, THE VEHICLE HESITATES WHEN SHIFTING. WHEN I WOULD ACCELERATE AFTER COASTING; W AITING FOR A LIGHT TO TURN GREEN, TRYING TO LEAVE A STOP LIGHT OR SIGN, OR AFTER MAKING A TURN, THERE WAS A LULL WHERE THE VEHICLE WAS UNRESPONSIVE. IT THEN KIND OF LURCHES INTO GEAR. THE DEALER TOLD ME THAT'S THE WAY THE 6 SPEED AUTOMATICS WORKED AND I SHOULD ALWAYS COME TO A COMPLETE STOP. THIS PAST WEEKEND 2-3-13 WAS THE ICING ON THE CAKE. I TOOK THE CAR DOWN TO THE SHORE TO HAVE A LEISURELY WEEKEND B4 SURGERY. I STARTED THE CAR AND THE ENGINE LIGHT CAME ON. I FOLLOWED WHAT IT SAID IN THE MANUAL AND THE LIGHT DID NOT BLINK 8 TIMES. I PERFORMED THE MIXED CITY AND HIGHWAY DRIVING FOLLOWED BY 8 HOURS OR BEING PARKED, THE LIGHT CAME ON THE NEXT MORNING THE FIRST THING THAT HAPPENED WAS THAT THE RPMS WENT VERY HIGH AND IT LURCHED INTO GEAR. THE CAR STALLED TWICE WHILE I WAS DOING ABOUT 35 MPH. I THREW IT IN NEUTRAL AND IT STARTED RIGHT UP. DRIVING HOME , THE ENGINE LIGHT WAS NOT ON BUT NO DASH LIGHTS, RADIO ETC AFTER ABOUT 5 MINUTES AND NOTICED THEY CAME ON. THIS HAPPENED TWICE. I HAD THE HEAT ON FLOOR AND FRONT VENTS AT 74 & AT 1 POINT IT FELT LIKE A/C WAS ON. I FILED COMPLAINTS WITH (NHTSA) WITH NO RESPONSE. I SEE MANY OF THE SAME COMPLAINTS I HAVE ON NHTSA THAT ARE UNRESOLVED. I HAVE STAGE 3 CANCER I HAVE BEEN BATTLING FOR 9 YRS THIS SITUATION IS MAKING ME FEEL LIKE THE CAR IS MORE DANGEROUS THAN THE CANCER I AM FIGHTING. I'M PUTTING MYSELF AT RISK BY DRIVING IT. *TR

AFTER COMING TO A STOP AT A LIGHT OR STOP SIGN, AS I ACCELERATE MY CAR JUMPS/JERKS AS IF IT'S STRAINING TO SWITCH TO NEXT GEAR. GENERALLY HAPPENS WHEN ACCELERATING BETWEEN 10-40 MILES. WHEN IT INITIALLY STARTED IT WOULD HAPPEN 1-2 TIMES A WEEK. NOW IT HAPPENS EVERY DAY. I HAVE AN APPOINTMENT SCHEDULE TO HAVE DEALER LOOK AT VEHICLE. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A NOISE HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED THAT THERE WAS NO TRANSMISSION FLUID IN THE REQUIRED RESERVOIR. THE MECHANIC INFORMED THE CONTACT THAT THE SEAL FROM THE TRANSMISSION WAS LEAKING FUEL AND REFERRED HER TO A TRANSMISSION SPECIALIST. THE VEHICLE WAS THEN TAKEN TO THE TRANSMISSION SPECIALIST WHO INFORMED HER THAT THEY NEEDED TO DO AN OVERHAUL AND REBUILD THE TRANSMISSION. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE (NHTSA ITEM NUMBER: 10039137: POWER TRAIN: AUTOMATIC TRANSMISSION) BUT NO RECALLS. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE IN WHICH THE FRONT DRIVER'S SIDE HEADLIGHT ASSEMBLY WOULD FILL UP WITH WATER AND FOG, SEVERELY REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE HEADLIGHT WAS REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 08-24-12 *BF UPDATED 08/31/2012 *JS

MY VEHICLE STARTED LEAKING FLUORESCENT OIL FROM BEHIND THE RADIATOR. APPARENTLY, IT'S THE CONDENSER. I HAVE BEEN TOLD THAT THE RADIATOR LINES RUN THROUGH THE SAME SYSTEM, AND THAT IF IT IS NOT REPAIRED MY TRANSMISSION WILL EVENTUALLY FAIL. THIS FAILURE WAS EXPLAINED TO BE THE TRANSMISSION LOCKING UP, AND THEY SAID IF I'M GOING OVER ABOUT 30 MPH IT WILL BE VERY DANGEROUS. I AM ABOUT 2,000 MILES OUT OF WARRANTY, AND THE EMAILS I HAVE SENT TO FORD ONLY GET A RESPONSE THAT THEY WILL BE HAPPY TO TAKE MY MONEY AND FIX IT. WITHIN A FEW MONTHS OF BUYING IT, THE INTAKE MANIFOLD HAD TO BE REMOVED TO REPAIR SOMETHING. THEN, A TRANSMISSION SOLENOID. THEN, IT WAS SHIFTING FUNNY -BECAUSE IT HAD VERY LITTLE FLUID-NOONE COULD EXPLAIN WHY. THE VIBRATION IN THE GAS PEDAL AT 42 MPH "COULD NOT BE VERIFIED. " THE MANUFACTURER WAS APPARENTLY OUT OF SATELLITE RECEIVERS, SO THEY JUST DIDN'T PUT ONE IN...THE LACK OF QUALITY OVERALL PROVES THAT THE LENGTH OF THE WARRANTY IS TO PREVENT THEM FROM COSTLY FIXES...AND MY "LONG TERM INVESTMENT " MAKES ME FEEL LIKE I'M PUTTING MINE AND MY FAMILY'S HEALTH AT RISK BY DRIVING IT. I SPENT EVERY DIME I SAVED IN IRAQ ON THIS POS BECAUSE I KNEW I WOULDN'T BE ABLE TO AFFORD ANOTHER VEHICLE UNTIL I'M OUT OF MEDICAL SCHOOL. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE WINDSHIELD RETAINED MOISTURE ON THE INSIDE AND BLOCKED HER VIEW. PREVIOUSLY, THE PASSENGER SIDE FLOOR BOARD WAS REPLACED DUE TO MOISTURE RETENTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE WINDSHIELD FAILURE. THE DEALER STATED THAT THEY COULD NOT CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THE WINDSHIELD MOISTURE RETENTION WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,906 AND THE CURRENT MILEAGE WAS 12,600. UPDATED 05/09/12 *BF UPDATED 07/06/12 *JS