2008 Mercury Mariner

DIVING ALONG THE FREEWAY I HAD THE CRUISE SENT AT 65MPH AND SUDDENLY THE MARINER WAS ACCELERATING ON IT'S OWN. I STEP ON THE BRAKE AND IT DISENGAGED THE CRUISE AND SLOWED. I ACTUALLY THOUGHT IT WAS A FLUKE OF SOME KIND. THEN DRIVING HOME I DIDN'T USE THE CRUISE AND THE CAR JUST SLOWED DOWN ABOUT 15MPH WHILE I HAD MY FOOT ON THE GAS STAYING AT 55MPH. I'VE EXPERIENCED THIS LOSS OF POWER ABOUT 6 RANDOM TIMES. I'VE USED THE CRUISE ON LONG STRETCHES OF HIGHWAY(THAT I RARELY DRIVE) AND THE MARINER HAS ACCELERATED ON IT'S OWN 4 TIMES. THE FOURTH TIME RESULTING IN A SPEEDING TICKET OF 15MPH OVER. THIS WAS 1 OF 2 TIMES THE ACCELERATION WAS GRADUAL. OTHERWISE IT'S AS IF THE GAS PEDAL WAS TO THE FLOORBOARD AS IT TAKES OFF. I SEE ON THE NHTSA THAT THERE ARE OTHERS HAVING THIS SAME PROBLEM. I'VE QUESTIONED THIS AT THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG NOR RECREATE THE PROBLEM AND THERE IS NOTHING FROM FORD ABOUT THIS PROBLEM. AS SOON AS I AM WORKING AGAIN I WILL BE TRADING MY FORD MARINER IN FOR A DIFFERENT VEHICLE. UNTIL THEN I WON'T USE MY CRUISE AND HOPE FOR THE BEST. THIS IS SCARY THAT THIS HAPPENS AND FORD DOESN'T ACKNOWLEDGE IT! *TR

MY 2008 MERCURY MARINER WAS TOWED INTO MY LOCAL DEALER BECAUSE THE TRANSMISSION FAILED WITHOUT WARNING AND NO WARNING LIGHTS CAME ON AND THE STEERING HAD AN ISSUE WITH THE STEERING WHEEL LOCKING UP WHILE THE VEHICLE WAS IN GEAR. WHEN I TOOK INTO THE DEALER THEY CONFIRMED THAT THE TRANSMISSION HAD IN FACT WENT OUT AND THEY WOULD HAVE TO REPLACE THE STEERING COLUMN DUE TO THE PROBLEM WITH THE STEERING WAS THE THRUST ANGLE SENSOR THAT WAS EMBEDDED INTO THE STEERING COLUMN. THE SENSOR IS NOT SERVICABLE AND THE WHOLE COLUMN WOULD HAVE TO BE REPLACED. BOTH FAILURES HAPPEN WITHIN 4 DAYS! UPON TALKING TO THE SERVICE WRITER, THERE WAS A RECALL ON THE TRANSMISSION COOLER LINES THAT RUN THRU THE A/C CONDENSER. THEY CALLED ME TODAY AND INFORMED ME THAT MY VEHICLE WAS DONE AND TOLD ME IT WAS $5364.56. HE INFORMED ME THAT THE TRANS COOLER LINES WOULD NOT BE COVERED DUE TO THE TRANSMISSION FAILURE! HOW CAN A FACTORY RECALL NOT BE COVERED? I BOUGHT THE VEHICLE FROM THE SAME FORD DEALER USED AND THE RECALL WAS ISSUED BEFORE I PURCHASED THE CAR! HOW CAN THEY SELL A CAR AND NOT PERFORM THE RECALL SERVICE BEFORE THEY SOLD IT TO ME AND MY FAMILY? I ASKED THE SERVICE WRITER IF THAT WAS THE FACTORY PART AND HE STATED THAT IT COULD POSSIBLE BE. IF THEY ARE NOT GOING TO TAKE CARE OF A FACTORY RECALL, HOW AM I SUPPOSE TO TRUST THEM TO FIX MY VEHICLE PROPERLY? I HAVE TWO SMALL CHILDREN IN THIS VEHICLE EVERY SINGLE DAY, TWICE A DAY! THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE TRANSMISSION AND POWER STEERING IN THE 2008 MODELS THAT I AM SURPRISED THAT THEY HAVEN'T PUT A RECALL ON THOSE PARTS YET. THERE ARE TWO MORE VEHICLES AT THE SAME DEALER WITH THE SAME PROBLEM! A 2008 MARINER AND 2008 ESCAPE. THE LAST 3 CARS I BOUGHT HAVE BEEN FORD AND I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. SOMEBODY NEEDS TO STOP THEM BEFORE SOMEBODY GETS HURT OR KILLED. *TR

I HAVE FORDS THAT ARE 70 YEARS OLD AND THE POWER STEERING WORKS GREAT NOW I BUY MY WIFE A FORD ITS ONLY A FEW YEARS OLD AND THE POWER STEERING QUITS ALMOST DIES AND THEN WANTS MY PAY CHECKS FOR 7 WEEKS 1400 DOLLARS AND NOW ALL OF THESE PPL ON HERE HAVE THE SAME PROBLEM AND FORD WON'T STAND BEHIND IT AND AT LEAST MAKE IT A RECALL OK THEY WANT TO WAIT TILL PPL START DIE TO UNDERSTAND THAT THE ENGINEERS THEY HAD DESIGN THIS DID NOT KNOW THEIR A** FROM A HOLE IN THE GROUND. *TR

I OWN A 2008 MERCURY MARINER AND I AM A LITTLE CONCERNED WITH ITS SAFETY. ON 03/15/13 I WAS PULLING OUT OF MY DRIVE AND THE STEERING WHEEL WOULD NOT TURN. I PROCEEDED TO PUT IN REVERSE TO GET OUT OF THE ROAD AND BACKED INTO THE DRIVE. I TURNED ALL POWER DOWN THEN RESTARTED THE VEHICLE WITH NO PROBLEMS IN THE STEERING. I WENT TO PICK UP MY KIDS AND THE STEERING WHEEL STARTED TO PULSATE AND I COULD HEAR A CLUNKING NOISE WHILE SITTING AT A STOP SIGN. EVERYTIME I CAME TO A STOP IT WOULD DO IT. ON SAT. I TOOK IT TO THE LOCAL SHOP. WE COULDN'T NOTICE ANYTHING OUT OF THE ORDINARY THAT WOULD CAUSE THIS TO HAPPEN. THE ONLY SOLUTION WAS THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DID SOME RESEARCH ON LINE TO SEE IF THIS WAS A KNOWN ISSUE OR IF A RECALL HAD BEEN ISSUED. I WAS AMAZED AT HOW MANY COMPLAINTS HAVE BEEN PLACED AND NO RECALL HAS BEEN ISSUED. I SET UP AN APPT WITH THE DEALER FOR TUES. I WAS WORKING ON MON. AND LEFT TO RUN AN ERRAND FOR WORK AND THE NEXT THING I KNOW, I WAS DRIVING 65 MPH ON THE HIGHWAY AND WITH OUT WARNING I LOST ALL POWER IN THE DRIVING AND HEARD A LOUD GRINDING AND THEN CLUNK. I THOUGHT THE TRANSMISSION WENT OUT! I IMMEDIATELY TURNED ON MY HAZARDS TO TRY AND GET OFF TO THE SIDE OF THE ROAD CAUSE I WAS SLOWING DOWN EXTREMELY FAST. I WAS ALMOST IN A 3 CAR ACCIDENT AND LUCKILY EVERYBODY IS OK, BUT IT COULD OF BEEN A LOT WORSE! I WAS TOWED TO A DEALER. THEY CONFIRMED MY FEARS. THE TRANSMISSION WENT OUT WITH NO WARNING. THEY TOLD ME THIS IS A KNOWN PROBLEM BUT THERE WAS NOTHING THEY COULD DO CAUSE THERE WAS NO RECALL ON THIS! WHEN I ASKED AS TO WHY, THE SAID NOT ENOUGH COMPLAINTS HAVE BEEN MADE! WOW, YOU HAVE GOT TO BE KIDDING ME?!? HOW MANY PEOPLE HAVE TO DIE BEFORE THESE ISSUES ARE ADDRESSED? VERY UNHAPPY BECAUSE IT'S GOING TO COST $5200 TO REPLACE TRANSMISSION AND THE ENTIRE STEERING COLUMN! HOLD FORD ACCOUNTABLE! *TR

-THE STEERING WHEEL WILL VIBRATE OR CHATTER WHEN STOPPED AT A LIGHT OR STOP SIGN, IF THE VEHICLE IS PARKED AND IDLING THE STEERING WHEEL WILL VISIBLY OSCILLATE BACK AND FORTH, TO A SMALL AMOUNT. *TR -ON SEVERAL OCCASSIONS THE STEERING WHEEL WOULDN'T TURN IN EITHER DIRECTION, ONCE THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE; INDEPENDENT OF WHETHER IT WAS THE BEGINNING OF THE DAY OR IF THE VEHICLE HAD BEEN RECENTLY USED. TO RESOLVE THIS ISSUE REQUIRED SHIFTING TO PARK, POWERING THE VEHICLE DOWN, AND RESTARTING THE PROCESS. -THE CERTIFIED MECHANIC AT THE DEALERSHIP INDICATED THAT THIS ISSUE WASN'T SERVICABLE BY THEM AND WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND ELECTRIC ACTUATOR "PUMP" MECHANISM. VERY EXPENSIVE!

I HAVE EXPERIENCED ISSUES WITH THE STEERING COLUMN. VEHICLE MAKES A CLICKING/TICKING SOUND WHEN APPROACHING A STOP. STEERING WHEEL SHUTTERS FROM SIDE TO SIDE AT A COMPLETE STOP AND UPON STARTING FROM A DEAD STOP. VEHICLE WAS TAKEN TO TWO SERVICE GARAGES (ONE FORD, ONE INDEPENDENT) AND WAS DIAGNOSED AS IN NEED OF REPLACEMENT OF THE POWER STEERING UNIT. VEHICLE ALSO HAD INTERMITTENT LOSS OF POWER STEERING. WHEN STARTING THE VEHICLE AT MY RESIDENCE THE POWER STEERING DID NOT WORK. HOWEVER, AFTER TAKING IT TO THE FIRST SERVICE GARAGE FOR DIAGNOSIS THE POWER STEERING WAS OPERABLE AGAIN. SINCE THE REPLACEMENT OF THE POWER STEERING UNIT THE VEHICLE HAS NOT EXHIBITED ANY FURTHER SYMPTOMS OR ISSUES. *TR

MY 2008 MERCURY MARINER INTERMITTENTLY LOSES POWER STEERING. LUCKILY, SO FAR, IT HAS FAILED WHEN THE VEHICLE IS STARTED. IT RETURNS WHEN YOU SHUT THE CAR OFF AND RESTART IT. THE STEERING WHEEL ALSO VIBRATES WHEN STOPPED AND THE MOTOR IS RUNNING. THERE IS ALSO A "CLANKING" NOISE WHEN YOU TURN THE WHEEL. THIS IS THE VEHICLE MY DAUGHTER IS LEARNING TO DRIVE IN, AND I'M CONCERNED ABOUT HER SAFETY AND HER PASSENGER'S SAFETY. I TOOK THE VEHICLE INTO A REPAIR SHOP AND THEY SAID I MAY NEED A NEW STEERING COLUMN AND HAVE HEARD OF A LOT OF COMPLAINTS ABOUT STEERING PROBLEMS WITH THE 2008'S. IN FACT, THE DAY IT WAS IN FOR SERVICE THERE WAS A 2008 FORD ESCAPE(BASICALLY THE SAME VEHICLE) THERE WITH THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE STEERING WHEEL AND BRAKE PEDAL STARTED SHAKING AS THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE ELECTRONIC POWER ASSIST SYSTEM FAILED AND WOULD REQUIRE REPLACEMENT. THE CONTACT STATED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 99,000.

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT APPROX. 65 MPH, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH AND IT HAS OCCURED 8 TIMES SINCE I PURCHASED THIS CAR. FORD HAS REPAIRED THE CAR FOR THIS 3 TIMES (IN 2009, 2010, 2013), THE FIRST 2 IT WAS UNDER WARRANTY, THIS LAST ONE THE REPAIR COST WAS $350. WHAT IS TERRIFYING ABOUT THIS SITUATION IS THAT IT OCCURS WITHOUT WARNING AND YOU HAVE ABOUT 10 SECONDS TO REACT, I'VE BEEN VERY CLOSE TO GETTING REAR ENDED A COUPLE OF TIMES. I WAS ABLE TO RESTART THE VEHICLE EVERY TIME, BUT WHAT SURPRISES ME IS THAT EVEN THOUGH THIS SITUATION IS SO SERIOUS, I DID NOT FIND OUT UNTIL NOW IT'S SO COMMON. I WILL BE SHOPPING FOR A NEW CAR SOON, I HAD ENOUGH. I KEPT THE CAR THIS LONG BECAUSE OTHER THAN THIS ISSUE, I REALLY LOVE DRIVING IT. *TR

WAS TRAVELING HOME FOR LUNCH, TURNING CORNER AND VEHICLE SUDDENLY WENT TO IDLE. PUSHED GAS PEDAL AND IT WENT TO THE FLOORBOARD, BUT ENGINE REMAINED AT IDLE. WAS UNABLE TO ACCELERATE AT ALL. WAS ABLE TO IDLE HOME BLOCKING TRAFFIC AS I WENT. CHECKED GAS PEDAL AND FOUND THAT THROTTLE CABLE HAD BROKEN. THE WIRE ITSELF HAD BROKEN. THE RUBBER GROMMET AND CRIMPED END REMAINED IN-TACKED. THIS COULD HAVE BEEN VERY DANGEROUS IF FOR INSTANCE I HAD BEEN PULLING ONTO FREEWAY OR CROSSING A BUSY INTERSECTION, OR IN HEAVY TRAFFIC. I BELIEVE THIS PART SHOULD BE INSPECTED ON ALL VEHICLES OF THIS YEAR AND MAKE. THIS TYPE OF BREAKAGE COULD CAUSE AN ACCIDENT AND POSSIBLY A FATALITY. *TR