TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 10 MPH WHEN THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ELECTRICAL HYDRAULIC BRAKING SYSTEM FAILED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTAC…
Read full complaint
TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 10 MPH WHEN THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ELECTRICAL HYDRAULIC BRAKING SYSTEM FAILED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,034. UPDATED 05/05/11*LJ THE DEALER INFOEMED THE CONSUMER THE ELECTRONIC CONTROL UNIT WAS BAD. UPDATED 08/18/11
NHTSA ODI #10395451
Mileage unknown · Oct 12, 2010
Service Brakes, Hydraulic
I HAVE A 2008 MERCURY MARINER HYBRID. SOMETIMES WHEN I APPLY THE BRAKES WITH MEDIUM PRESSURE THE LEFT REAR OF THE VEHICLE WILL VIBRATE SO HARD IT RATTLES THE TRIM IN THE STORAGE AREA. IT IS AS THOUGH THE ABS IS OPERATING ONLY ON THAT WHEEL BUT MUCH MORE PRONOUNCED THAN WHEN THE ABS NORMALLY ACTUATES. THERE IS NO CONSISTENCY A…
Read full complaint
I HAVE A 2008 MERCURY MARINER HYBRID. SOMETIMES WHEN I APPLY THE BRAKES WITH MEDIUM PRESSURE THE LEFT REAR OF THE VEHICLE WILL VIBRATE SO HARD IT RATTLES THE TRIM IN THE STORAGE AREA. IT IS AS THOUGH THE ABS IS OPERATING ONLY ON THAT WHEEL BUT MUCH MORE PRONOUNCED THAN WHEN THE ABS NORMALLY ACTUATES. THERE IS NO CONSISTENCY AS TO WHEN OR WHERE THIS CONDITION OCCURS. IT WILL NOT HAPPEN FOR DAYS, THEN WILL OCCUR EVERY TIME I BRAKE FOR A TIME PERIOD (NO PARTICULAR LENGTH). *TR CONSUMER STATED HE TRADED IN ON A 3 YEAR OLD VEHICLE. CONSUMER STATED HE HAS NO MORE INFORMATION REGARDING THE VEHICLE LEFT ALL OF THE RECORDS HE HAD IN THE VEHICLE WHEN HE TRADED IT IN. UPDATED 6/8/18*JB
NHTSA ODI #10360083
42,000 miles · Jul 21, 2010
Service Brakes, Hydraulic
FAILURE OF ABS BRAKES ON 2008 MERCURY MARINER HYBRID. THIS HAS HAPPENED TO MY CAR TWICE. SUMMER OF 2009 AND THE SUMMER OF 2010. BOTH TIMES I HAVE HAD TO REPLACE THE MASTER BRAKE CYLINDER. SYMPTOMS INCLUDE INCONSISTENT BRAKING RESPONSE AND LOSS OF BRAKE FLUID. DRIVER EXPERIENCES OVERLY SHARP BRAKING AND A "GRABBING" SENSAT…
Read full complaint
FAILURE OF ABS BRAKES ON 2008 MERCURY MARINER HYBRID. THIS HAS HAPPENED TO MY CAR TWICE. SUMMER OF 2009 AND THE SUMMER OF 2010. BOTH TIMES I HAVE HAD TO REPLACE THE MASTER BRAKE CYLINDER. SYMPTOMS INCLUDE INCONSISTENT BRAKING RESPONSE AND LOSS OF BRAKE FLUID. DRIVER EXPERIENCES OVERLY SHARP BRAKING AND A "GRABBING" SENSATION AS WELL AS VERY SOFT BRAKING AND "COASTING" SENSATION ALMOST AS IF THERE ARE NO BRAKES OR VERY LITTLE BRAKING. IT IS VERY HARD TO DRIVE SAFELY IN THIS CONDITION. BOTH TIMES, REPAIR INCLUDED REPLACING THE MASTER CYLINDER WITH A $1500 BILL. THIS RESULTED IN $3000 IN REPAIR COSTS TO AVOID CONTINUING TO DRIVE THE VEHICLE IN AN UNSAFE CONDITION. THE MASTER BRAKE CYLINDER SHOULD NOT HAVE FAILED ONCE ON A 2008 CAR MUCH LESS TWICE AND THE DEALERSHIP HAS AS MUCH TOLD ME THEY FEEL THIS MAY BE A SYSTEM DESIGN FLAW THAT NEEDS CORRECTING THROUGH RECALL. *TR
NHTSA ODI #10344574
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP15001 · Loss Of Power Steering While Driving
Opened Apr 1, 2015 · Closed Jun 14, 2018
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
2008 Mercury Mariner Hybrid Problems, Complaints & Recalls | Skip That Year
Illustration