Illustration2010 Grand Marquis. Consumer writes in regard to Steering Rack and Shaft Safety Recall. THE CONSUMER REQUESTED INFORMATION ABOUT THE COMPLETION OF THE VEHICLE'S RECALL REPAIR.
2010 Mercury Grand Marquis
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2010 Mercury Grand Marquis are lower than the model-year median of 78.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Marquis years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 19 of 24 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports0 fire reports4 injury reports
Power Train complaints
2 reportsMY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET OVER ON THE SHOULDER WITH CARS …
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MY 2010 MERCURY GRAND MARQUIS HAS A DEFECTIVE THROTTLE BODY, IT LEFT ME TERRIFIED AND STRANDED ON I-95 SOUTH IN THE CENTER LANE OF A 70 MPH 3 LANE INTERSTATE. THE ENGINE ALL OF A SUDDEN WENT TO DEAD IDLE, GAS PEDAL WAS INOPERATIVE, I STILL HAD STEERING AND BRAKES BUT DIDN'T HAVE THE ABILITY TO GET OVER ON THE SHOULDER WITH CARS AND BIG TRUCKS SCRAMBLING TO GET AROUND ME, THANK GOD IT WAS DAYLIGHT. WHILE WE HAD DECELERATED TO ABOUT 30 MPH MY WIFE STUCK HER HAND OUT THE PASSENGER WINDOW WAVING FRANTICALLY AND SOME EXTREMELY SMART TRUCK DRIVER REALIZED WE WERE IN TROUBLE AND LET US OVER TO THE RIGHT LANE IN FRONT OF HIM AN THEN ONTO THE BREAKDOWN LANE. AFTER SEVERAL ATTEMPTS OF SHUTTING DOWN AND RESTARTING IT FINALLY WENT BACK TO OPERATING PROPERLY, WHEN WE GOT HOME I CALLED FORD MOTOR COMPANY, THEY TOLD ME I HAD NO RECOURSE BUT TO PAY TO HAVE IT FIXED,(THE PART ALONE IS 546 DOLLARS, NOT INCLUDING LABOR) MY CAR IS LIKE BRAND NEW WITH 70,000 MILES ON IT AND IS ONLY DRIVEN ON LONG TRIPS. WE ARE RETIRED PEOPLE ON A SSI INCOME AND FEEL LIKE FORD SHOULD ASSIST US IN GETTING THIS REPAIRED BEING THAT WE ARE STILL ALIVE TO TALK ABOUT. I WAS TOLD BY FORD THAT THEY HAD NO RECORD OF US AS OWNERS OF THIS CAR, WE BOUGHT IT FROM A LINCOLN MERCURY DEALER AS A PROGRAMMED CAR BUT FORD ONLY KNOWS OF THE ORIGINAL OWNER SO IF THERE WAS EVER A RECALL ON IT WE WOULD NOT HAVE BEEN NOTIFIED. THIS COULD HAVE BEEN A DISASTER AND FORD SHOULD BE HELD RESPONSIBLE, HOW MANY ACCIDENTS HAVE TO HAPPEN OR LAWSUITS FILED BEFORE THE BEAN COUNTERS SAY ENOUGH, LETS RECALL THESE VEHICLES OR AT LEAST ASSIST PEOPLE WITH DEFECTIVE CAR PARTS? *TR
Official recalls
214V704000 · Steering:rack And Pinion:pinion Shaft
Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
13V385000 · Steering
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.