2008 Mercury Grand Marquis

VEHICLE WAS PURCHASED USED IN JUNE, 2011. WHILE BRAKING FOR A STOP LIGHT, VEHICLE SUDDENLY ACCELERATED. HAD TO FORCEFULLY PUMP BRAKES TO STOP VEHICLE FROM HITTING VEHICLE IN FRONT. CAR RETURNED TO NORMAL OPERATION AS SOON AS I GOT IT STOPPED. HAVE HAD SIMILAR INCIDENTS A COUPLE OF TIMES BEFORE, ALTHOUGH NOT AS BAD AS THIS ONE, HOWEVER, AT THAT TIME I THOUGHT MAYBE I HAD ACCIDENTALLY PRESSED THE ACCELERATOR WHILE BRAKING. I KNOW THAT WAS NOT THE CASE THIS TIME. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AND DRIVING APPROXIMATELY 5 MPH, THE RPM READING INCREASED AS THE VEHICLE JERKED FORWARD. THE CONTACT STATED ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED VARIOUS TIMES CAUSING A CRASH. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL AND A CONCRETE WALL. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,869. *TR

I WAS DRIVING ON THE INTERSTATE GOING ABOUT 65 MPH. I ACCELERATED RAPIDLY TO PASS A SEMI WHEN I WAS GETTING CLOSE TO MY EXIT. AFTER PASSING THE SEMI I LET MY FOOT OFF OF THE ACCELERATOR BUT THE VEHICLE DID NOT SLOW DOWN. I APPLIED THE BRAKE PEDAL BUT THE VEHICLE KEPT ACCELERATING FOR ABOUT 5 SECONDS. AFTER THAT I HEARD AN AUDIBLE "CLUNK" COME FROM THE ENGINE COMPARTMENT AND THE VEHICLE RETURNED TO NORMAL OPERATION. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST WAS A MONTH AGO ACCELERATING RAPIDLY FROM A STAND STILL POSITION. IN NEITHER CASE DID I WRECK OR GET A SPEEDING TICKET. *TR

VEHICLE WAS COMING OFF OF A HIGHWAY EXIT RAMP DOING AROUND 40-45 MPH AND IN THE MIDDLE OF THIS TURN THE DRIVER LOST HIS CONTROL OF HIS STEERING CAUSING THE VEHICLE TO VEER INTO ONCOMING TRAFFIC ALMOST CAUSING A HEAD ON COLLISION. UPON INSPECTION OF VEHICLE FOUND THAT A STERRING COLUMN SHAFT WICH IS ONLY HELD IN PLACE BY A PLASTIC RETAINER AND CONSIST OF 4 CLIPS, 2 OF THE CLIPS WERE BROKEN CAUSING THE COLUMN SHAFT TO SLIDE APART AND HAVE LOSS OF STEERING. SO FAR THE ONLY FIX FROM FORD IS TO SELL YOU A NEW STERRING COLUMN 7W1Z-3C529-A THIS PART IS DESIGNED THE SAME WAY AS THE OLD PART WAS. THIS ISSUE COULD CAUSE A FATAL ACCIDENT, I AM A MECHANIC WITH A GOVERMENT AGENCY WITH MANY OF THESE VEHICLES IN OUR FLEET. I URGE YOU TO PLEASE LOOK INTO THIS ISSUE AND ASK FOR A RECALL WITH THESE VEHICLES BEFORE A LIFE IS LOST! *TR

HAD A FLAT TIRE AND HAD TO INSTALL THE SPARE TIRE THAT CAME WITH VEHICLE. AS SOON AS I GOT BACK ON THE ROAD , THE STABILITY CONTROL LIGHT, THE ABS LIGHT AND THE I-P BRAKE LIGHT CAME ON. THE CAR WOULD GET ONLY 35 MPH. FOR ABOUT 7 TO 8 MILES, THEN PICKED UP SPEED SO I COULD RUN 50 MPH. UNTIL I HAD THE TIRE REPLACED. AFTER I HAD THE TIRE REPLACED I TOOK THE CAR TO A MECHANIC TO HAVE THE SYSTEM RESET SO THE LIGHTS WOULD RETURN TO NORMAL. THE UNIT THAT CONTROLS THIS HAD TO BE REPLACED BECAUSE THE DIFFERENCE IN TIRE SIZE HAD DESTROYED THE CONTROL UNIT. IT COST ME $313.50 TO HAVE A USED UNIT INSTALLED, IF IT HAD BEEN A NEW UNIT, IT WOULD HAVE COST OVER $600. FORD MOTOR CO. SHOULD HAVE TO PAY THE COST OF THIS REPLACEMENT BECAUSE THE DAMAGE WAS CAUSED BY EQUIPMENT THAT WAS SUPPLIED WITH THE VEHICLE WHEN NEW. *TR

THIS IS THE THIRD CONSECUTIVE MERCURY GRAND MARQUIS I'VE OWNED THAT HAS DEVELOPED A PEELING PAINT PROBLEM (ALL PURCHASED NEW). ONE INSTANCE OF THIS I COULD CHALK UP TO LUCK OF THE DRAW, A RANDOM DEFECT. BUT THREE AUTOMOBILES, SAME MAKE, WITH THE SAME PROBLEM? THIS DEFIES THE LAWS OF RANDOM CHANCE AND INDICATES AN ONGOING QUALITY CONTROL PROBLEM WITH THESE VEHICLES. THIS 2008 MODEL MERCURY GRAND MARQUIS WAS PURCHASED NEW AND HAD ABOUT 55,000 MILES ON THE ODOMETER WHEN I NOTICED THE PEELING PAINT. THERE IS NO REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT THIS KIND OF PAINT PROBLEM SHOULD BE OCCURRING ON A FIVE-YEAR-OLD CAR. THERE IS EVEN LESS REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT IT SHOULD OCCUR ON THREE CARS OF THE SAME MODEL. INTERNET SEARCHES INDICATE THIS IS A FAIRLY COMMON PROBLEM WITH THESE VEHICLES ? AGAIN REFLECTING SHODDY QUALITY CONTROL BY FORD. ONE WOULD THINK, OVER THE 10 YEARS THAT THIS PROBLEM HAS OCCURRED WITH MY GRAND MARQUIS MODELS, THAT FORD WOULD HAVE TAKEN STEPS TO RESOLVE THE SITUATION. APPARENTLY NOT. THEY HAVEN'T EVEN BOTHERED TO RESPOND TO MY LETTER TO THEIR CUSTOMER CARE (?) DEPARTMENT. *TR

THE LOWER RETAINER SLIPPED OUT (RETAINER TABS ARE CRACKED)OF THE COLUMN DISCONNECTING THE STEERING WHEEL FROM THE LOWER STEERING SHAFT. OBVIOUSLY COULD NOT CONTROL DIRECTION OF AUTOMOBILE - WAS ABLE TO STOP WITHOUT AN EVENT. THE NEW ASSEMBLY 'FORD PART NUMBER 7W1Z-3C529-A' LOOKS TO BE MADE AS THE ONE CURRENTLY IN MY AUTOMOBILE. THIS WILL ALLOW THE SAME SCENARIO TO HAPPEN AGAIN! I MIGHT NOT BE SO LUCKY THE NEXT TIME! I HOPE THE REPLACEMENT ASSEMBLY ?FORD PART NUMBER 7W1Z-3C529-B? CORRECTS THIS PROBLEM FOR OUR LAW ENFORCEMENT SAFETY. PLEASE CORRECT THIS DEFECT FOR THE STANDARD MODELS. I AM REQUESTING A REVIEW AND RESOLVE BY FORD MOTOR CORPORATION PAYING TO CORRECT THIS SERIOUS DEFECT. THANKS FOR ATTENTION TO THIS MATTER. [XXX] P.S. MY AUTOMOBILE IS IN THE SERVICE DEPARTMENT OF TEAM FORD OF NAVASOTA, TEXAS. THERE PHONE NUMBER IS 936-825-2225 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 1993 GM ALSO WITH THE SAME PROBLEM. BUT ON THE 93 CAR IT STARTED WHEN THE CAR WAS OLDER. *TR

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED CORROSION ON THE ROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN TOOK PICTURES OF THE VEHICLE AND SENT THEM TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

LOW BEAM HEADLIGHTS DO NOT WORK. HIGH BEAM WORKS AS WELL AS DAYTIME RUNNING LIGHTS. THE DEALER SAID THE LCM MODULE NEEDS TO BE REPLACED BUT DID NOT HAVE ONE IN STOCK AND WILL CALL ME WHEN IT COMES IN. MY CONCERN IS THIS PROBLEM HAS BEEN GOING ON SINCE AT LEAST THE YEAR 2000. NOW I HAVE A 100 DEDUCTIBLE SERVICE WARRANTY ON THIS 2008 MERCURY GRAND MARQUIS SO IT WILL NOT BE A GREAT EXPENSE FOR ME AS IT WOULD BE FOR OTHERS. THIS ISSUE SHOULD HAVE BEEN RESOLVED BY NOW. MY GUESS HERE IS FORD IS USING OVERSTOCKED EARLIER YEAR MODEL PARTS IN THE NEW MODELS BEING BUILT. I UNDERSTAND THIS IS A DEFECTIVE SOLDERING ISSUE. WHY NO RECALL? *TT