2008 Mercury Grand Marquis

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, HE HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT EXITED THE VEHICLE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE FUEL TANK DETACHED AND WAS HANGING DOWN UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 63,824.

FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 20 MPH ON A RESIDENTIAL ROAD, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL DETACHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

THE CAR WILL SUDDENLY AND WITHOUT WARNING ACCELERATE TO 5000 RPM'S. HAD THROTTLE BODY AND MAS REPLACED WHICH SEEMED TO HELP. HOWEVER, IT STILL HAPPENS ONCE IN A WHILE (ONCE EVERY 3 WEEKS AVERAGE). USUALLY HAPPENS AFTER SHIFTING FROM PARK TO DRIVE AND DRIVING FORWARD AT LOW SPEEDS (AROUND 5-10 MPH). HASN'T HAPPENED AT HIGHER SPEEDS. WAS TOLD BY ONE MECHANIC THAT THE COMPUTER IS DEFECTIVE???.

THE GEAR SHIFT ID ON THE DASH BOARD HAS QUIT WORKING, AND WE CAN ONLY IDENTIFY THE GEAR THAT WE HAVE ENGAGED BY FEEL. ALSO, WE HAVE A RECURRING PROBLEM WITH THE LEFT REAR TURN SIGNAL FLASH GOING BAD. WHEN THIS HAPPENS, THE TURN SIGNAL FLASHES AT A SUPER FAST RATE. BOTH OF THESE PROBLEMS ARE SAFETY ISSUES. THE GEAR SHIFT PROBLEM HAPPENED WHILE THE CAR WAS STATIONARY, THE TURN SIGNAL PROBLEM HAPPENED WHILE MAKING A LEFT TURN.

TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AND ENTERING A DRIVE-THRU LANE AT A BANK, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO PARK; HOWEVER, THE GEAR FAILED TO SHIFT. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILURE WAS ALSO EXPERIENCED IN APPROXIMATELY 2016. THE VEHICLE WAS TOWED TO MALLOY FORD (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540)-667-4434) AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE GEAR SHIFTER CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000. **TR CONSUMER STATED THE SHIFT CABLE FAILURE PREVENTS THE DRIVER FROM SHUTTING OFF THE CAR AND KEEPS IT IN GEAR AND MOVING OF THE CAR UNLESS THE BRAKE IS DEPRESSED! TRANSMISSION SHIFT CABLE WAS REPLACED 2 TIMES. UPDATED 11/8/18*JB

I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.