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2006 Mercury Grand Marquis

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2006 Mercury Grand Marquis do not stand out strongly from the model-year median of 78.

About this comparison →

When problems were reported

Mileage at the reported incident

117 reports with mileage · 26 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seat Belts. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports2 fire reports6 injury reports

What owners actually said

143 reports
72,800 miles · Sep 15, 2014
Air Bags

AIR BAG LIGHT ON THE DASH COMES ON AND STAY ON WHILE DRIVING. *TR

NHTSA ODI #10633404

62,800 miles · Aug 22, 2014
Fuel System, GasolineVehicle Speed Control

ON 6/1/14 I WAS DRIVING SOUTH ON SR44 IN OHIO NEAR LAKE PUNDERSON AND FOLLOWING A FARMER DRIVING A FARM TRACTOR.WHEN I GOT A CHANCE TO PASS HIM I ACCELERATED TO KICK IN THE PASSING GEAR AND WHEN I CLEARED HIM AND LEFT OFF THE THROTTLE IT DID NOT RESPOND INSTEAD IT CONTINUED AT A HIGH SPEED FOR A FEW SECONDS BEFORE LETTING OFF.I …

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ON 6/1/14 I WAS DRIVING SOUTH ON SR44 IN OHIO NEAR LAKE PUNDERSON AND FOLLOWING A FARMER DRIVING A FARM TRACTOR.WHEN I GOT A CHANCE TO PASS HIM I ACCELERATED TO KICK IN THE PASSING GEAR AND WHEN I CLEARED HIM AND LEFT OFF THE THROTTLE IT DID NOT RESPOND INSTEAD IT CONTINUED AT A HIGH SPEED FOR A FEW SECONDS BEFORE LETTING OFF.I THOUGHT MAYBE THE THROTTLE GOT CAUGHT ON MY CAR MAT. I VERY RARELY PUSH THE THROTTLE TO THE FLOOR. THEN YESTERDAY 8/20/14 I WAS WITH MY FAMILY TRAVELING NORTH ON I-77 IN AKRON OHIO AND AGAIN I KICKED THE CAR INTO PASSING GEAR TO PASS AND THIS TIME IT ACCELERATED AND DID NOT RETRACT ON MY LETTING OFF. I SLID THE SHIFTER INTO NEUTRAL AND PLACED MY FOOT UNDER THE PEDAL AND LIFTED UP AND IT CAME UP BUT I THOUGHT I FELT SOME RESISTANCE WITH THE PEDDLE.I CONTINUED ON TO MY DESTINATION ONLY A FEW MILES TO COPLEY OHIO.I PARKED THE CAR TURNING OFF THE ENGINE AND SLID THE SEAT BACK AND ON MY KNEES IN THE DRIVEWAY I REACHED IN WITH MY RIGHT HAND AND PUSHED THE PEDDLE ALL THE WAY IN AND LET GO OF IT AND TO MY SURPRISE IT REMAINED IN THE FULL THROTTLE POSITION. I THEN PULLED THE THROTTLE BACK AND FELT RESISTANCE. I PUSHED IT BACK IN AGAIN AND IT STUCK BUT CAME BACK WITH LESS RESISTANCE SO I PUMPED IT BACK AND FORTH AND GOT RID OF THE STICKING PROBLEM.I THEN THOUGHT IT MAY OF DEVELOPED SOME LIGHT RUST ON THE LINKAGE SO I LOOKED UP UNDER THE DASH AND THERE IS NO PLACE TO LUBRICATE THAT'S WHEN I REALIZED I REALLY HAD A PROBLEM AND POSSIBLY A LOT OF PEOPLE OWNING A SIMILAR CAR.AS OF THIS WRITING I WENT OUT TO THE CAR IN THE GARAGE AND REACHED IN AND PUSHED THE THROTTLE TO THE FLOOR AND IT CAME BACK NICELY.A LOT OF PEOPLE WILL NOT REACT AS I DID AND SHIFT INTO NEUTRAL. *TR

NHTSA ODI #10627356

83,000 miles · Aug 20, 2014
Fuel/propulsion System

MY HUSBAND NOTICED (THE WEEK OF AUGUST 11TH 2014 THAT OUR GAS TANK WAS HANGING LOOSE, ONLY HELD UP BY THE FILLER HOSE. THE STRAPS HAD RUSTED OUT. HE HAD JUST FILLED UP THE TANK APPROX. A DAY OR TWO BEFORE HE NOTICED THE GAS TANK HANGING DOWN.WE HAD TO HAVE A TOW TRUCK TAKE IT TO THE MECHANIC FOR FEAR OF SPARKS CAUSING AN EXP…

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MY HUSBAND NOTICED (THE WEEK OF AUGUST 11TH 2014 THAT OUR GAS TANK WAS HANGING LOOSE, ONLY HELD UP BY THE FILLER HOSE. THE STRAPS HAD RUSTED OUT. HE HAD JUST FILLED UP THE TANK APPROX. A DAY OR TWO BEFORE HE NOTICED THE GAS TANK HANGING DOWN.WE HAD TO HAVE A TOW TRUCK TAKE IT TO THE MECHANIC FOR FEAR OF SPARKS CAUSING AN EXPLOSION. MANY OLDER PEOPLE HAVE THIS CAR AND IT WOULD BE HORRIBLE IF THEY DIDN'T NOTICE SOMETHING LIKE THIS AND DROVE IT ON EXPRESSWAY WITH THE TANK HANGING. WE ALSO REPORTED TO FORD MTR. CO. QUITE SOME TIME AGO THAT THE GAS PEDAL IS CLOSE TO THE BRAKE AND THAT CAUSES YOUR FOOT TO BE PARTIALLY ON THE BREAK AND THE GAS PEDAL. THE CAR RACES A LITTLE WAYS AHEAD UNTIL YOU REALIZE WHAT IS HAPPENING. WE REPORTED THIS QUITE SOME TIME AGO TO LINCOLN MERCURY BUT NO ONE DID ANYTHING ABOUT IT. THE GAS TANK IS THE MOST WORRISOME OF THE TWO DEFECTS. WE DID REPORT THIS TO FORD MTR. CO, TODAY 08/20/2014. THANK YOU VERY MUCH. I HOPE YOU ARE AS CONCERNED AS WE ARE. AS FOR THE BREAK AND GAS PEDAL LINCOLN MERCURY DEALER SEEMED TO KNOW THIS HAPPENS. *TR

NHTSA ODI #10626870

96,000 miles · Jul 28, 2014
Fuel System, GasolineStructure

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK STRAP WAS BEING HELD BY ONLY ONE STRAP WHICH WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MIL…

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FUEL TANK STRAP WAS BEING HELD BY ONLY ONE STRAP WHICH WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/28/14*CN

NHTSA ODI #10616718

107,242 miles · Jul 18, 2014
Air BagsSeat Belts

STARTED CAR TO GO TO WORK IDLING IN DRIVE WAY AND I GOT AN AIR BAG LIGHT AND ALARM GOING OFF, TURNED CAR OFF AND RESTARTED AND SAME THING. WAS SCARED TO DRIVE UNTIL I TALKED TO MECHANIC AT LOCAL DEALERSHIP. HE SAID THE PROBLEM IS IN THE SEAT BELT ASSEMBLY AND WOULD HAVE TO BE REPLACED.PARTS ABOUT 260 DOLLARS PLUS LABOR PROBABLY …

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STARTED CAR TO GO TO WORK IDLING IN DRIVE WAY AND I GOT AN AIR BAG LIGHT AND ALARM GOING OFF, TURNED CAR OFF AND RESTARTED AND SAME THING. WAS SCARED TO DRIVE UNTIL I TALKED TO MECHANIC AT LOCAL DEALERSHIP. HE SAID THE PROBLEM IS IN THE SEAT BELT ASSEMBLY AND WOULD HAVE TO BE REPLACED.PARTS ABOUT 260 DOLLARS PLUS LABOR PROBABLY ANOTHER 200 DOLLARS. RESEARCHING AIR BAG LIGHT ISSUES FOR GRAND MARQUIS FOR FIXES FOR MY PROBLEM I DISCOVERED THERE ARE SEVERAL OTHER OWNERS OF SAME MODEL WITH SAME ISSUE. WAS WONDERING IF OTHERS HAS REPORTED AND IF SO WHY HAS THERE NOT BEEN A RECALL. I LOVE MY CAR OTHERWISE AND POOR SINGLE FATHER RAISING MY CHILDREN ON MY OWN AND CANNOT AFFORD THESE REPAIRS PLUS DRIVING A CAR THAT THE AIR BAGS POSSIBLE WONT WORK ON LORD FORBID WE WERE IN AN ACCIDENT. *TR

NHTSA ODI #10614585

96,000 miles · Jul 7, 2014
Air BagsEngineFire

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. MA 09/03/15 THE CONSUMER STATED THE CRUISE CONTROL FAILED TO OPERATE. UPDATED 12/9/2015 *JS

NHTSA ODI #10608577

60,177 miles · Jul 3, 2014
Air BagsSeat Belts

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONER. THE VEHI…

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT DRIVER AND PASSENGER SIDE SEAT BELT PRETENSIONER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,177. UPDATED 8/28/14*CN UPDATED 09/11/2014 *JS

NHTSA ODI #10608154

80,000 miles · Jun 19, 2014
Electrical SystemEquipment

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE A/C AND HEATING SYSTEM WERE NOT WORKING PROPERLY. THE CONTROLS HAD BEEN EXTREMELY HOT. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED. THE CONTACT WAS NOT SURE OF THE SPECIFIC PARTS THAT HAD BEEN REPLACED OR REPA…

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE A/C AND HEATING SYSTEM WERE NOT WORKING PROPERLY. THE CONTROLS HAD BEEN EXTREMELY HOT. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE RECURRED. THE CONTACT WAS NOT SURE OF THE SPECIFIC PARTS THAT HAD BEEN REPLACED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10604572

55,749 miles · Jun 17, 2014
Service BrakesSteeringSuspension

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENDLY ACCELERATED AND BRAKES FAILED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING MALFUNCTIONED AND AS A RESULT, THE STEERING WHEEL BECAME HARD TO MANEUVER WHENEVER ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO…

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENDLY ACCELERATED AND BRAKES FAILED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE POWER STEERING MALFUNCTIONED AND AS A RESULT, THE STEERING WHEEL BECAME HARD TO MANEUVER WHENEVER ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED UPON APPLYING BOTH FEET TO THE BRAKE PEDAL TO NO AVAIL. THE AUTHORIZED DEALER DIAGNOSED AND REPLACED THE BALL JOINTS, LOWER CONTROL ARM, FRONT AND BACK BRAKES, FUEL FILTER AND THE STABILIZER BAR. THE FAILURE RECURRED INTERMITTENTLY WITH THE BRAKES SMOKING UPON THE CONTACT ATTEMPTING TO PARK THE VEHICLE WITH BOTH FEET ON THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ASSY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED WITH THE UNINTENDED ACCELERATION AND BRAKE FAILURE. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,749.

NHTSA ODI #10598780

50,000 miles · Jun 6, 2014
Electrical SystemCrash

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS FAILED WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT HAD TO CRASH INTO A GUARDRAIL IN ORDER TO COME TO A STOP. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIA…

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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS FAILED WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT HAD TO CRASH INTO A GUARDRAIL IN ORDER TO COME TO A STOP. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE TWICE BEFORE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 50,000. UPDATED 10/02/14*LJ UPDATED 3/3/15 *JS

NHTSA ODI #10596626

Official recalls

2

14V704000 · Steering:rack And Pinion:pinion Shaft

Nov 5, 2014

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence & remedy

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

13V385000 · Steering

Aug 29, 2013

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Consequence & remedy

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE14021 · Steering Column Shaft Obstruction

Opened Jul 7, 2014 · Closed Nov 21, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.

Steering

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.