NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reports110,000 miles · Oct 2, 2015
Engine
AT 110000 MILES MY ENGINE STARTED TO RUN VERY RUFF,AND WOULD DIE OUT AT AN IDLE,TOOK IT TO THE DEALER AND WAS TOLD IT HAS A CRACKED PLASTICK INTAKE MANIFOLD.WHEN I EXPRESSED MY CONCERN ABOUT PUTTING ANOTHER PLASTIC PART BACK ON,I WAS TOLD THEY HAVE REDESIGNED THE PART BECAUSE OF ALL THE PROBLEMS THEY HAVE HAD WITH THE 4.6 LTR EN…
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AT 110000 MILES MY ENGINE STARTED TO RUN VERY RUFF,AND WOULD DIE OUT AT AN IDLE,TOOK IT TO THE DEALER AND WAS TOLD IT HAS A CRACKED PLASTICK INTAKE MANIFOLD.WHEN I EXPRESSED MY CONCERN ABOUT PUTTING ANOTHER PLASTIC PART BACK ON,I WAS TOLD THEY HAVE REDESIGNED THE PART BECAUSE OF ALL THE PROBLEMS THEY HAVE HAD WITH THE 4.6 LTR ENGINE AND THE PLASTIC INTAKES!
NHTSA ODI #10779372
112,456 miles · Sep 21, 2015
Air BagsSeat BeltsUnknown Or OtherCrash
IN FEB, 2014, I ORIGINALLY HAD A MINOR CRASH WHEN ANOTHER DRIVER WAS CITED FOR RECKLESS DRIVING. HIS INSURANCE PAID FOR MY DAMAGE. NO AIRBAGS WERE DEPLOYED ON EITHER ME, THE DRIVER, OR MY MOTHER, THE PASSENGER. WE WERE BELTED IN. RECENTLY, ON SEPTEMBER 7TH, 2015, THE AIRBAG WARNING LIGHT AND CHIMES CAME ON WHEN I STARTED TH…
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IN FEB, 2014, I ORIGINALLY HAD A MINOR CRASH WHEN ANOTHER DRIVER WAS CITED FOR RECKLESS DRIVING. HIS INSURANCE PAID FOR MY DAMAGE. NO AIRBAGS WERE DEPLOYED ON EITHER ME, THE DRIVER, OR MY MOTHER, THE PASSENGER. WE WERE BELTED IN. RECENTLY, ON SEPTEMBER 7TH, 2015, THE AIRBAG WARNING LIGHT AND CHIMES CAME ON WHEN I STARTED THE VEHICLE. THE LIGHT CONTINUES TO COME ON, THE CHIME RINGS IN 3 SETS OF 5 PERIODICALLY. THE DEALER THAT FIXED THE ORIGINAL DAMAGE, ALAN JAY, RAN A $55 DIAGNOSTIC AND STATED THE PASSENGER SEAT BELT PRETENSIONER WAS OPEN, AND THAT THIS COULD HAVE ONLY OCCURRED IN AN ACCIDENT. I ASKED WHY THE SYSTEM DID NOT RESPOND THE 1 1/2 YEARS EARLIER WHEN THE ACCIDENT OCCURRED? ALAN JAY DID NOT HAVE AN ANSWER, BUT STATED MY ENTIRE RESTRAINT SYSTEM AND AIRBAGS WOULD NOT OPERATE IN ANY FUTURE CRASH, UNTIL I REPLACE THE PASSENGER SEAT BELT, WHICH WILL COST $780.00 ALAN JAY FORD / MERCURY SAID TO CONTACT NATIONAL GENERAL INSURANCE BECAUSE "THE PRETENSIONER DOESN'T JUST GO" THAT AN ACCIDENT HAD TO HAVE OCCURRED TO CAUSE THIS. NATIONAL GENERAL CALLED ME BACK TODAY AND STATED THIS IS UNTRUE. THERE HAS BEEN MULTIPLE COMPLAINTS ON THE MERCURY GRAND MARQUIS AIRBAG LIGHT ACTIVATING AND SHUTTING DOWN THE RESTRAINT SYSTEM AND TURNING OFF THE AIRBAGS FOR NO CAUSE. THEY REFERRED ME TO WWW.CARCOMPLAINTS.COM, AND I FILED THE 19TH COMPLAINT FOR THIS PROBLEM ON THE 2006 GRAND MARQUIS MODEL. THERE ARE ALSO MULTIPLE COMPLAINTS ON THE SAME PROBLEM WITH OTHER MODEL YEARS FOR THE GRAND MARQUIS AIR BAG RESTRAINT SYSTEM SHUTTING DOWN. WHY HAS THERE NOT BEEN A RECALL TO FIX THIS PROBLEM? WHY DON'T THE MERCURY DEALERS KNOW ABOUT THIS PROBLEM? LIKE MANY OTHERS, I AM FORCED TO DRIVE MY ONLY VEHICLE IN AN UNSAFE CONDITION UNTIL I CAN AFFORD THE $780.00 TO FIX IT?
NHTSA ODI #10767127
58,300 miles · Aug 24, 2015
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILUR…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,300.
NHTSA ODI #10758873
73,000 miles · Jul 16, 2015
Air Bags
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10734494
63,706 miles · Jul 12, 2015
Unknown Or Other
AIRBAG WARNING LIGHT CAME ON. DEALERSHIP SAID IT WAS A FAULTY TENSIONER ON PASSENGER SEATBELT. COST OVER $800 TO REPLACE. 2 MONTHS LATER THE WARNING LIGHT IS ON AGAIN. NOW THE DRIVERS SIDE SEATBELT TENSIONER IS BAD. AFTER WEBSEARCHES, I'VE FOUND THUS TO BE VERY COMMON WITH THIS MODEL/YEAR VEHICLE.
NHTSA ODI #10733477
89,200 miles · May 11, 2015
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE HIGH BEAM BAR HAD TO BE HELD BACKWARDS IN ORDER FOR THE HEAD LIGHTS TO WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPEND…
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TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, BOTH HEADLIGHTS STOPPED WORKING. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE CONTACT MENTIONED THAT THE HIGH BEAM BAR HAD TO BE HELD BACKWARDS IN ORDER FOR THE HEAD LIGHTS TO WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,200.
NHTSA ODI #10715680
Mileage unknown · May 6, 2015
Exterior Lighting
2006 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS. *SMD THE CONSUMER STATED ALL HEAD LIGHTS ON VEHICLES SHOULD BE DESIGNED TO COME ON AUTOMATICALLY, WHEN IT IS RAINING AND NEAR DAWN/DUSK. THE CONSUMER STATED HIS VEHICLE IS DESIGNED WHERE THE HEADLIGHTS COME ON AUTOMATICALLY. *JB
NHTSA ODI #10714821
38,000 miles · Apr 17, 2015
Air BagsService BrakesVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE REAR BRAKES LOCKED WHEN THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER W…
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TL* THE CONTACT OWNED A 2006 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED. THE REAR BRAKES LOCKED WHEN THE FAILURE OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT PASSENGER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10706270
Mileage unknown · Feb 23, 2015
Air BagsSteering
2006 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED AND THERE WAS A DINGING SOUND COMING FROM THE VEHICLE. *JB
NHTSA ODI #10667998
215,000 miles · Feb 10, 2015
Vehicle Speed ControlCrash
I HAD AN INCIDENT OF UNINTENDED ACCELERATION ON MY MERCURY MARQUIS. I WAS BRAKING FOR A STOP WHEN THE ENGINE SUDDENLY STARTED RACING. I PUT MY FOOT ON THE BRAKE HARD BUT THE CAR STILL CONTINUED TO MOVE SLOWLY UNTIL I HIT THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO EITHER VEHICLE (FORTUNATELY) BUT THE CAR'S ENGINE WAS COMPLETE…
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I HAD AN INCIDENT OF UNINTENDED ACCELERATION ON MY MERCURY MARQUIS. I WAS BRAKING FOR A STOP WHEN THE ENGINE SUDDENLY STARTED RACING. I PUT MY FOOT ON THE BRAKE HARD BUT THE CAR STILL CONTINUED TO MOVE SLOWLY UNTIL I HIT THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO EITHER VEHICLE (FORTUNATELY) BUT THE CAR'S ENGINE WAS COMPLETELY OUT OF CONTROL. *TR
NHTSA ODI #10682440
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
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