NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reportsMileage unknown · Oct 22, 2013
Steering
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 3V385000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PRO…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 3V385000 (STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10548871
38,000 miles · Oct 9, 2013
Air BagsSeat Belts
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DRIVER'S SIDE PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MAN…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DRIVER'S SIDE PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE CONSUMER WAS INFORMED A SMALL SPRING IN THE SEAT BELT HARNESS BROKE AND THE ONLY WAY TO REPLACE IT, WAS TO REPLACE THE ENTIRE SEAT BELT HARNESS. TWO MONTHS LATER, THE FAILURE HAPPENED AGAIN. UPDATED 04/01/14
NHTSA ODI #10547420
64,000 miles · Sep 10, 2013
StructureSuspension
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HOOKS OF THE REAR AXLE WERE RUSTED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS CONCERNED THAT THE RUST WOULD SPREAD TO THE AXLE. THE APPROXIMATE FAILURE MILEAGE WAS 64000.
NHTSA ODI #10542830
38,560 miles · Aug 12, 2013
Air Bags
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FA…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,560 AND THE CURRENT MILEAGE WAS 43,818.
NHTSA ODI #10534927
29,802 miles · Aug 7, 2013
Service BrakesVehicle Speed Control
OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I …
Read full complaint
OVER THE COURSE OF SEVERAL MONTHS THE ENGINE SEEMED TO REV UP WHILE THE BRAKES WERE APPLIED FOR A STOP. ON JULY 29,2013 I TOOK THE CAR TO A RELIABLE SERVICE CENTER AND ASKED FOR AN ANALYSIS OF WHAT THE CAUSE COULD BE. ANALYSIS RESULT INDICATED THAT THE THROTTLE BODY ASSEMBLY WAS THE PROBLEM. A NEW ASSEMBLY WAS INSTALLED, AND I WAS INFORMED THAT FORD HAS A BULLETIN ON THAT PARTICULAR PART ON 2006 GRAND MARQUIS. THE MECHANIC FELT THAT A RECALL SHOULD BE ISSUED FOR SAFETY REASONS. *TR
NHTSA ODI #10534103
22,538 miles · Jul 26, 2013
Vehicle Speed Control
I WAS DRIVING UP TO A LIGHT AND SLOWING DOWN. WHEN AT 25MPH THE CAR SUDDENLY ACCELERATED AND I HAD TO PUT ALL MY WEIGHT ON THE BRAKE TO STOP. AFTER ABOUT 10 SECONDS THE CAR WENT BACK TO NORMAL AND RAN FINE. SINCE THAT INCIDENT MY CAR HAS DONE THAT TWICE WITH THE SAME RESULT AND I AM WORRIED SOMEONE WILL GET HURT. I HAVE BEEN …
Read full complaint
I WAS DRIVING UP TO A LIGHT AND SLOWING DOWN. WHEN AT 25MPH THE CAR SUDDENLY ACCELERATED AND I HAD TO PUT ALL MY WEIGHT ON THE BRAKE TO STOP. AFTER ABOUT 10 SECONDS THE CAR WENT BACK TO NORMAL AND RAN FINE. SINCE THAT INCIDENT MY CAR HAS DONE THAT TWICE WITH THE SAME RESULT AND I AM WORRIED SOMEONE WILL GET HURT. I HAVE BEEN RESEARCHING THIS ONLINE AND HAVE FOUND OTHER COMPLAINTS. I WILL BE TAKING THE CAR TO MY MECHANIC ASAP. *TR
NHTSA ODI #10532071
100,000 miles · Jul 4, 2013
Fuel/propulsion System
IMMEDIATELY AFTER FILLING THE FUEL TANK, WHILE STOPPED AT AN INTERSECTION, THE FUEL TANK FELL OUT OF THE VEHICLE. INVESTIGATION HAS REVEALED THAT BOTH STRAPS HOLDING THE FUEL TANK INTO THE VEHICLE HAVE FAILED DUE TO RUST AND CORROSION. THE FAILURE IS APPROXIMATELY 3-4 INCHES FROM THE STRAPS REAR ATTACHMENT POINTS. THE ONLY THIN…
Read full complaint
IMMEDIATELY AFTER FILLING THE FUEL TANK, WHILE STOPPED AT AN INTERSECTION, THE FUEL TANK FELL OUT OF THE VEHICLE. INVESTIGATION HAS REVEALED THAT BOTH STRAPS HOLDING THE FUEL TANK INTO THE VEHICLE HAVE FAILED DUE TO RUST AND CORROSION. THE FAILURE IS APPROXIMATELY 3-4 INCHES FROM THE STRAPS REAR ATTACHMENT POINTS. THE ONLY THING PREVENTING THE TANK FROM COMPLETELY SEPARATING FROM THE VEHICLE IS THE FILLER TUBE WHICH IS HOLDING THE DRIVERS SIDE OF THE FUEL TANK IN RELATIVE POSITION WITH APPROXIMATELY A 3IN DROP. THE PASSENGERS SIDE HAS COMPLETELY DROPPED AND IS RESTING ON THE GROUND. I BELIEVE THE TANK STRAPS ARE DEFECTIVE BECAUSE WHILE THERE IS SOME EVIDENCE OF RUST TO OTHER COMPONENTS IN THE VICINITY OF THESE STRAPS, NONE OF THEM HAVE ANYWHERE NEAR THE DEGREE OF RUST THE STRAPS HAVE. BOTH STRAPS HAVE RUSTED THROUGH AND FAILED ALLOWING THE FUEL TANK TO SEPARATE AND FALL TO THE GROUND ON THE PASSENGER'S SIDE. FORTUNATELY THIS OCCURRED AT A STOP, HAD THIS OCCURRED AT SPEED THERE IS A HIGH POTENTIAL FOR A CATASTROPHIC FUEL FIRE WHICH COULD HAVE RESULTED IN INJURY OR DEATH. *TR
NHTSA ODI #10523174
87,000 miles · May 21, 2013
Seat Belts
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA ODI #10513016
160,000 miles · Mar 28, 2013
Exterior Lighting
EXTERIOR LIGHT ON DRIVER'S SIDE STOPPED WORKING. I NOTICED WHEN I PULLED INTO MY GARAGE THAT THE LIGHT WAS NOT WORKING. THE ONLY WAY I COULD CONTINUE TO DRIVE THE CAR IS WHEN I USED THE HIGH BEAMS. NOW, AS OF LAST NIGHT (MARCH 27, 2013), THE DRIVER'S SIDE HIGH BEAM IS NOT WORKING AT ALL. I HAVE TAKEN THE CAR TO THE REPAIR SH…
Read full complaint
EXTERIOR LIGHT ON DRIVER'S SIDE STOPPED WORKING. I NOTICED WHEN I PULLED INTO MY GARAGE THAT THE LIGHT WAS NOT WORKING. THE ONLY WAY I COULD CONTINUE TO DRIVE THE CAR IS WHEN I USED THE HIGH BEAMS. NOW, AS OF LAST NIGHT (MARCH 27, 2013), THE DRIVER'S SIDE HIGH BEAM IS NOT WORKING AT ALL. I HAVE TAKEN THE CAR TO THE REPAIR SHOP AND TOLD THE LIGHTING MODULE NEEDS TO BE REPLACED AND THAT IT WOULD COST APPROXIMATELY $700 TO FIX. I NEED THE LIGHTS TO WORK, SO I AM HAVING IT REPAIRED. *TR
NHTSA ODI #10504842
75,023 miles · Oct 31, 2012
Seat Belts
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED HE NOTICED THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FRONT PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. AFTER THE REPAI…
Read full complaint
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED HE NOTICED THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FRONT PASSENGER SIDE SEAT BELT NEEDED TO BE REPLACED. AFTER THE REPAIR THE CONTACT NOTICED THE AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME. THE TECHNICIAN STATED THE FRONT DRIVER SIDE SEAT BELT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,023.
NHTSA ODI #10482704
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE14021 · Steering Column Shaft Obstruction
Opened Jul 7, 2014 · Closed Nov 21, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:exhaust System; Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Steering
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
Illustration