1994 Mercury Grand Marquis

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). SHE TOOK HER VEHICLE TO THE DEALER AND HAD THE SPEED CONTROL SWITCH DISCONNECTED. SHE LATER RETURNED AND HAD THE NEW PART INSTALLED. WHEN SHE TESTED THE VEHICLE AN HOUR LATER, THE CRUISE CONTROL WAS NOT WORKING. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE DEACTIVATION SWITCH MALFUNCTIONED. SHE BELIEVES THAT THE CURRENT FAILURE OCCURRED WHEN THEY REMOVED AND INSTALLED THE NEW PART. BEFORE THE VEHICLE SPEED CONTROL WAS DISCONNECTED IT WAS WORKING PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 151,000. UPDATED 06/10/08. *LJ

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. WITHIN A MONTH OF RECEIVING THE NOTICE, HE TOOK THE VEHICLE TO THE DEALER. A MECHANIC INSPECTED THE VEHICLE AND STATED THAT IT WAS NOT INCLUDED IN THE RECALL AND NO REPAIRS WERE MADE. IN FEBRUARY OF 2008, A SECOND RECALL NOTICE WAS RECEIVED FOR THE SAME FAILURE. THE NOTICE STATED THAT THE VEHICLE MAY HAVE BEEN PREVIOUSLY REPAIRED AT A FORD DEALER, AND THE PART IT WAS REPAIRED WITH WAS DEFECTIVE. THE NOTICE FURTHER ADVISED HIM TO BRING THE VEHICLE TO THE DEALER FOR REPAIR. THE CONTACT CALLED FORD AND THEY CONFIRMED THAT THE RECALL DID APPLY TO HIS VEHICLE. IN ADDITION, THE DEALER CHARGED FORD FOR THE REPAIR EVEN THOUGH IT WAS NEVER PERFORMED. THE MANUFACTURER STATED THAT THEY WOULD CALL HIM BACK WITH INFORMATION ON WHAT TO DO NEXT, BUT HE HAS NOT YET HEARD FROM FORD. THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 168,000. UPDATED 04/25/08 *BF

94 MERCURY RECALLED 9-12-07 FOR CRUISE CONTROL RECALL. DEALER DID NOT SAY PART WAS NOT AVAILABLE AND REMOVED THE WIRE TO THE CRUISE CONTROL. I HAVE NOT BEEN ABLE TO GET RESULTS ON MY FIX, FORD SERVICE SAID PART NOT AVAILABLE. WITH ALL THE PARTS COMPANY'S CLOSING I AM SURE THEY COULD HAVE THIS FIX IN A DAY OR TWO. I DID NOT BUY THIS CAR WITHOUT CRUISE AND I WANT AND NEED IT NOW. I HAVE A BAD LEG THAT REQUIRES ME TO USE CRUISE ON LONG TRIPS. *TR

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. HE WAS GIVEN THE OPTION TO HAVE THE CRUISE CONTROL SWITCH DISCONNECTED, BUT HE REFUSED. HE CALLED THE DEALER IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD ARRIVE AFTER JANUARY 1, 2008. HE CALLED THE DEALER ON JANUARY 28,2007 AND WAS INFORMED THAT THE PARTS MAY ARRIVE IN MARCH OF 2008. THE CONTACT FEELS THAT THE WAIT TIME IS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 68,000. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE ON SEPTEMBER 5, 2007 FOR THE VEHICLE SPEED CONTROL. THE DEACTIVATION SWITCH WAS DISCONNECTED. HE IS REQUESTING THAT NHTSA MANDATE THE DEALERS TO RECONNECT THE SWITCH SINCE HE WAS DENIED THE RECONNECTION BY THE DEALER. THE DEALER IS ALSO UNABLE TO INFORM HIM WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 118,000. UPDATED 02-14-08 BF * THE CONSUMER STATED THE RECALL NUMBER IS 05S28 AND THE DEALER STATED THE PARTS WOULD BE AVAILABLE IN THE 4TH QUARTER OF 2007. UPDATED 02/14/08 *TR

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE HAD THE CRUISE CONTROL DISCONNECTED AT THAT TIME. HE CALLED THE DEALER EVERY MONTH SINCE AUGUST AND WAS INFORMED THAT THE PARTS HAD NOT BEEN ORDERED. HE WAS INFORMED IN DECEMBER THAT THE PARTS MAY NOT BE AVAILABLE UNTIL MARCH OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 123,000. UPDATED 01/29/08 *BF

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. THE VEHICLE SWITCH WAS DISCONNECTED UNDER RECALL NUMBER 05S28 ON SEPTEMBER 13, 2007. THE DEALER STATED THAT THEY HAVE NOT RECEIVED THE PART YET FOR THE RECALL REPAIR AND DID NOT KNOW WHEN IT WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THIS HAS SURPASSED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 90,000. UPDATED 02-25-08 *BF