NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
454 reports67,000 miles · Jul 6, 2004
Fuel System, Other
GAS GAUGE HAS ERRATIC OPERATION (SOMETIMES STICKS ON E OR F AND NEVER ACCURATE). CAR HAS HESITATION. DEALER INDICATED IT WAS THE FUEL DELIVERY MODULE. FORD/MERCURY ISSUED RECALL IN MAY 2004 ON FUEL DELIVERY MODULE FOR THIS REASON. MY CAR WAS NOT IN THE RECALL AND FORD WILL NOT OFFER ANY ASSISTANCE TO HAVE IT REPAIRED (APPRO…
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GAS GAUGE HAS ERRATIC OPERATION (SOMETIMES STICKS ON E OR F AND NEVER ACCURATE). CAR HAS HESITATION. DEALER INDICATED IT WAS THE FUEL DELIVERY MODULE. FORD/MERCURY ISSUED RECALL IN MAY 2004 ON FUEL DELIVERY MODULE FOR THIS REASON. MY CAR WAS NOT IN THE RECALL AND FORD WILL NOT OFFER ANY ASSISTANCE TO HAVE IT REPAIRED (APPROX $480 REPAIR). *NM
NHTSA ODI #10080433
48,800 miles · Jul 2, 2004
Power Train
WHILE THE CAR IS RUNNING, MY 1999 MERCURY COUGAR WILL SHIFT FROM DRIVE TO NEUTRAL, TO REVERSE, WITHOUT EVER RELEASING THE LOCK. ALL IT TAKES IS SLIGHT PRESSURE ON THE GEAR SHIFT TO CHANGE GEARS UNINTENTIONALLY. THE DEALER I JUST BOUGHT THE CAR FROM 2 WEEKS AGO, AND FORD TELL ME THAT IT IS NORMAL FOR THE GEARS TO MOVE FROM DRIVE …
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WHILE THE CAR IS RUNNING, MY 1999 MERCURY COUGAR WILL SHIFT FROM DRIVE TO NEUTRAL, TO REVERSE, WITHOUT EVER RELEASING THE LOCK. ALL IT TAKES IS SLIGHT PRESSURE ON THE GEAR SHIFT TO CHANGE GEARS UNINTENTIONALLY. THE DEALER I JUST BOUGHT THE CAR FROM 2 WEEKS AGO, AND FORD TELL ME THAT IT IS NORMAL FOR THE GEARS TO MOVE FROM DRIVE TO NEUTRAL WITH NO EFFORT. THE DEALER SAID NO HARM IS DONE. YOU ARE JUST DRIVING DOWN THE ROAD AT 60 MILES AN HOUR WHEN YOU BUMP THE GEAR SHIFT, AND LOSE ALL ACCELERATION UNTIL YOU MOVE THE GEAR SHIFT BACK TO DRIVE. I CAN SEE A REAL SAFETY ISSUE THERE. AND, CONSIDERING THAT THIS IS MY 16 YEAR OLD'S CAR, I SEE A REAL SAFETY ISSUE. IT ALSO WOULD SHIFT FROM 2ND ALL THE WAY TO NEUTRAL WITHOUT RELEASING THE LOCK. *AK
NHTSA ODI #10079205
73,000 miles · Jul 2, 2004
Service Brakes, HydraulicSuspension
DRIVER'S SIDE WHEEL BEARING HAS FAILED 3 TIMES IN 4 MONTHS. EACH TIME REQUIRING THE BEARING TO BE REPLACED, AS WELL AS THE BRAKE PADS AND ROTORS. *AK
NHTSA ODI #10079184
53,555 miles · Jun 15, 2004
Fuel System, Gasoline
THE CAR STALLED IN THE MIDDLE OF THE STREET AND ENGINE COULD NOT BE STARTED. IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP. DIAGNOSIS: FUEL PUMP FAILURE. COST: $500. TWO WEEKS LATER I FOUND OUT THAT MERCURY HAD A RECALL ON FUEL PUMPS, HOWEVER MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I SUPPOSE IT'S JUST A BIG COINCIDE…
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THE CAR STALLED IN THE MIDDLE OF THE STREET AND ENGINE COULD NOT BE STARTED. IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP. DIAGNOSIS: FUEL PUMP FAILURE. COST: $500. TWO WEEKS LATER I FOUND OUT THAT MERCURY HAD A RECALL ON FUEL PUMPS, HOWEVER MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I SUPPOSE IT'S JUST A BIG COINCIDENCE THAT MY CAR EXPERIENCED THE SAME EXACT SYMPTOMS AND THE FUEL PUMP FAILED AT THE SAME TIME AS THE RECALL. MERCURY TO THIS DATE HAS NOT REIMBURSED ME THE $500. *LA
NHTSA ODI #10078282
16,000 miles · Jun 9, 2004
Vehicle Speed Control
CONSUMER RECEIVED RECALL 99V194000 CONCERNING THROTTLE CABLE: WHILE DRIVING AT ANY SPEED AND WHEN CONSUMER STOPPED AT A LIGHT THE ENGINE REVVED. ALSO, WHEN VEHICLE WAS SITTING STILL THE VEHICLE BEGAN TO MOVE, EVEN WHEN THE CONSUMER'S FOOT WAS ON THE BRAKES. THIS MAKE, MODEL AND YEAR VEHICLE WAS ON RECALL. BUT, THIS VEHICLE…
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CONSUMER RECEIVED RECALL 99V194000 CONCERNING THROTTLE CABLE: WHILE DRIVING AT ANY SPEED AND WHEN CONSUMER STOPPED AT A LIGHT THE ENGINE REVVED. ALSO, WHEN VEHICLE WAS SITTING STILL THE VEHICLE BEGAN TO MOVE, EVEN WHEN THE CONSUMER'S FOOT WAS ON THE BRAKES. THIS MAKE, MODEL AND YEAR VEHICLE WAS ON RECALL. BUT, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
NHTSA ODI #10075980
Mileage unknown · Jun 8, 2004
Fuel System, GasolineLatches/locks/linkages
THERE IS A PIN IN MY PASSENGER DOOR THAT FALLS OUT EVERY FEW MONTHS OR SO. (ABOUT 3-5 TIMES SINCE IT FIRST HAPPENED) WE JUST HOLD THE DOOR UP AND HAMMER THE PIN BACK INTO PLACE WHEN IT HAPPENS AND IT STAYS FOR A FEW MONTHS. WE'VE TRIED A FEW DIFFERENT KINDS OF CLIPS TO HOLD IT IN PLACE TO NO AVAIL. THE DOOR FALLS 1/2 WAY OFF…
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THERE IS A PIN IN MY PASSENGER DOOR THAT FALLS OUT EVERY FEW MONTHS OR SO. (ABOUT 3-5 TIMES SINCE IT FIRST HAPPENED) WE JUST HOLD THE DOOR UP AND HAMMER THE PIN BACK INTO PLACE WHEN IT HAPPENS AND IT STAYS FOR A FEW MONTHS. WE'VE TRIED A FEW DIFFERENT KINDS OF CLIPS TO HOLD IT IN PLACE TO NO AVAIL. THE DOOR FALLS 1/2 WAY OFF AND JUST HANGS THERE. IT HASN'T HAPPENED WHILE THE CAR IS MOVING...JUST WHEN THE CAR IS PARKED AND A PASSENGER OPENS THE DOOR. THE CAR WAS ALSO SOLD TO ME WITH A BAD BEARING ON THE REAR PASSENGER TIRE...NOT SURE IF THAT'S NORMAL EITHER AROUND 40,000 MILES. ALSO, MY FUEL PUMP BURNED OUT AROUND 46,000 MILES...NOT SURE IF THAT'S NORMAL FOR A CAR OR NOT. *AK
NHTSA ODI #10074972
Mileage unknown · Jun 4, 2004
Electrical SystemEquipmentExterior Lighting
MECHANICAL PROBLEMS WITH 1999 MERCURY COUGAR. *MR THE VEHICLE DIED IN THE MIDDLE OF TRAFFIC ON THREE OCCASIONS. THERE WERE ALTERNATOR AND FUEL PROBLEMS. THE CONSUMER REQUESTED A CREDITED AMOUNT OF FUNDS AND REIMBURSEMENT FOR THE BATTERY, BRAKES AND ADDITIONAL EXPENSES. OTHER PROBLEM ARE AS FOLLOWED: THE NEW WHEELS WERE D…
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MECHANICAL PROBLEMS WITH 1999 MERCURY COUGAR. *MR THE VEHICLE DIED IN THE MIDDLE OF TRAFFIC ON THREE OCCASIONS. THERE WERE ALTERNATOR AND FUEL PROBLEMS. THE CONSUMER REQUESTED A CREDITED AMOUNT OF FUNDS AND REIMBURSEMENT FOR THE BATTERY, BRAKES AND ADDITIONAL EXPENSES. OTHER PROBLEM ARE AS FOLLOWED: THE NEW WHEELS WERE DEFECTIVE (CORRODED AND FROZEN), THE BRAKE SENSOR SNAPPED OFF OF THE WHEEL, THE CD PLAYER WAS SKIPPING, THE HATCH WOULD NOT RELEASE PROPERLY, THE STEERING WHEEL WOULD SHAKE, THE KEYLESS ENTRY WITH ANTI-THEFT WAS INOPERATIVE, THERE WAS ROUGH IDLE, THE TRANSMISSION SHIFTER WOULD STICK, THE CUP HOLDER DID NOT SHUT, THE HOOD WOULD NOT OPEN, AND THE LIGHTS WOULD DIM AND OR BRIGHTEN WHILE THE VEHICLE WAS IN MOTION. *SC *JB
NHTSA ODI #10075877
Mileage unknown · Jun 4, 2004
Vehicle Speed Control
WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DRIVE IT TO THE DEALER. THE MECHANIC COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK THE ACCELERATOR STUCK AS THE CONSUMER WAS TAKING A RIGHT TURN. THE VEHICLE SPUN AROUND AND THE EMERGE…
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WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE SUDDENLY ACCELERATED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DRIVE IT TO THE DEALER. THE MECHANIC COULD NOT DUPLICATE OR RESOLVE THE PROBLEM. *AK THE ACCELERATOR STUCK AS THE CONSUMER WAS TAKING A RIGHT TURN. THE VEHICLE SPUN AROUND AND THE EMERGENCY BRAKE WAS APPLIED AND THE VEHICLE CONTINUED UNTIL THE VEHICLE WAS SHUT OFF. *SC *JB
NHTSA ODI #10062921
Mileage unknown · May 27, 2004
Seats
WHEN INSTALLING THE CHILD SEAT IN THE REAR SEAT, THE CONSUMER NOTICED THAT THE REAR SEATS INCLINE WHICH CAUSED THE CHILD?S SAFETY SEAT TO INCLINE. THE CONSUMER STATED THAT, "FOUR CHILD SEATS HAD BEEN TRIED IN THE REAR SEAT AND THEY ALL HAD THE SAME PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
NHTSA ODI #10074333
Mileage unknown · May 26, 2004
Electrical SystemEngine And Engine CoolingExterior Lighting
21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION F…
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21,210 MILES-BRAKE ROTOR AND PAD FAILURE,SUNROOF INOPERABLE,PASSENGER WINDOW INOPERABLE-WARRANTY 47,823 MILES-COMPLETE CHARGING SYSTEM FAILURE-WARRANTY TRUNK HAS NEVER OPENED CORRECTLY FROM INSIDE-NO SOLUTION 87,000 MILES- STARTER MOTOR FAILED-$250 91,519 MILES-2 RADIATOR HOSES FAILED-$240 93,000 MILES-MANUAL TRANSMISSION FAILED, DIFFERENTIAL GEARS -$2440 NOW I AM HAVING PROBLEMS WITH MY FUEL PUMP. THROUGHOUT THE LIFE OF THIS CAR THERE HAVE BEEN NUMEROUS PROBLEMS CARS DON'T RECEIVE UNTIL AFTER 100,000 MILES. IN MY EYES, IT IS SIMPLY A 100,000 MILE LEMON! *NM
NHTSA ODI #10073212
Official recalls
7Aug 30, 2004
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. THE CAMPAIGN BEGAN ON APRIL 16, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Jul 9, 2001
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Feb 6, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.
Consequence & remedy
Consequence: THE SHORT COULD POTENTIALLY RESULT IN A FIRE, STALLING, OR A NO-START CONDITION.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLE TO THE ALTERNATOR FOR DAMAGE AND, IF IT IS DAMAGED, WILL REPLACE THE CABLE. ADDITIONALLY, THE ROUTING OF THE CABLE WILL BE CORRECTED, AS NECESSARY, AND A ROUTING CLIP WILL BE ADDED. ALSO THE TORQUE ON THE ALTERNATOR ATTACHMENT OF THE CABLE WILL BE CHECKED AND, AS REQUIRED, WILL BE TIGHTENED TO SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Feb 6, 2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BRAKE LAMP SWITCH TERMINALS COULD OVERHEAT.
Consequence & remedy
Consequence: THIS COULD CAUSE EITHER A LOSS OF BRAKE LAMP FUNCTION OR CONTINUOUSLY ILLUMINATED BRAKE LAMPS, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW STOP LAMP EXTENSION HARNESS WITH BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR, AND ALSO INSPECT THE BRAKE LAMP SWITCH FOR SIGNS OF OVERHEATING AND REPLACE, AS REQUIRED. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Mar 9, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Aug 18, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE DOOR LATCH MAY HAVE BEEN MANUFACTURED WITH A LATCH PAWL THAT HAS A COATING WHICH WILL SWELL IN HIGH HUMIDITY CONDITIONS. THE LATCH PAWL MAY THEN STICK IN THE OPEN OR UNLATCHED POSITION.
Consequence & remedy
Consequence: THE DOOR WOULD NOT LATCH WHEN CLOSED. IF THE VEHICLE IS DRIVEN IN THIS CONDITION, IT COULD POTENTIALLY RESULT IN THE DOOR OPENING WHILE THE VEHICLE IS IN MOTION.
Remedy: DEALERS WILL INSTALL A REVISED SIDE DOOR LATCH.
Jul 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗