1999 Mercury Cougar

I GOT IN MY CAR ONE DAY AFTER WORK IN THE PARKING LOT AND STARTED MY CAR AND MY AIRBAG LIGHT WAS ON. IT STAYED ON FOR THREE DAYS AND IS NO LONGER ON. IT SEEMS LIKE NO ONE WANTS TO TAKE ACCOUNT OR PROVIDE SOLUTIONS FOR THE PROBLEM. EVERYTIME I ROLL UP MY WINDOWS, MY LIGHTS DIM AS IF THE BATTERY IS DYING. MY WINDSHIELD WIPER CONTROL DOESN'T SHUT OFF AND IM NOT ABLE TO CHANGE THE SPEED.

TO WHOM IT MAY CONCERN: (MANAGEMENT) I WAS DRIVING ON A RESIDENTIAL STREET AND WAS HONKED AT BY ANOTHER DRIVER WHO TOLD ME THAT MY BRAKES LIGHTS WERE NOT WORKING. I HAD A FRIEND OF MINE THAT IS A CERTIFIED REPAIR PERSON LOOK AT IT AND HE SAID IT WASN'T THE LIGHT OR THE FUSE OR THE BRAKE SWITCH UNDER THE PEDAL AND THAT HE WAS 95% SURE IT WAS THE STOP LAMP EXTENSION HARNESS THAT HAS BRONZE TERMINALS AT THE BRAKE LAMP SWITCH CONNECTOR. I BOUGHT THIS CAR IN 2004 AND UNDER A RECALL HAD THE BLOWER SWITCH RESISTOR REPAIRED UNDER THE RECALL. THE REASON THE RECALLS FOR THIS CAR ARE NOT SHOWING UP IS BECAUSE THE RECALLS ARE MORE THAN 15 YEARS OLD & THEY DON'T KEEP TRACK AFTER THAT. I HAVE NEVER HAD THIS PROBLEM WITH THIS CAR BEFORE BUT I HAVE HAD OVER $9,000 WORTH OF REPAIRS ON IT SINCE I'VE OWNED IT NOT INCLUDING THE NORMAL OIL CHANGES AND TUNE UP. I THINK FORD NEEDS TO APPROVE THIS FOR THE RECALL CONSIDERING THEY KNEW HOW MANY THINGS WERE WRONG WITH THE COUGARS AND THAT'S WHY THEY DON'T MAKE THEM ANYMORE... NOT A SATISFIED CUSTOMER WITH A FORD PRODUCT! FIRST & LAST FORD PRODUCT I WILL EVER OWN IF THIS ISN'T FIXED TO MY SATISFACTION. THANK-YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LAMP SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY RECALLS SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V032000 (EXTERIOR LIGHTING ). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 112,000.

BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR

I AM THE ORIGINAL OWNER OF A 1999 MERCURY COUGAR AUTOMATIC V6. I HAVE NEVER BEEN IN AN ACCIDENT WITH THE VEHICLE, BUT CONTINUE TO HAVE MECHANICAL PROBLEMS. LIKE OTHER 1999 ' 2000 MERCURY COUGAR OWNERS I WORRY ABOUT THE SAFETY OF DRIVING A VEHICLE WITH MORE PROBLEMS THAN CAN COST EFFECTIVELY BE FIXED. MY LIST OF BROKEN ITEMS INCLUDE THE RADIO, POWER WINDOW REGULATOR, O2 SENSORS, TRANSMISSION AT 59,000 MILES, DASHBOARD LIGHTS (LOW COOLANT AND CHECK ENGINE), DOOR/WINDOW LEAKY SEAL ISSUES, ENGINE MISFIRE (DECREASED ACCELERATION) AND NOW MY CRUISE CONTROL AND TURN SIGNALS DO NOT WORK. UPON RESEARCHING THE RECALL FOR CRUISE CONTROL FIRES DEALING WITH FORD PRODUCTS I FOUND THAT I AM AMONG OTHER DISGRUNTLED COUGAR OWNERS. FORD/MERCURY OR FORD TECHNICIANS HAVE NOT DONE A SATISFACTORY JOB LETTING OWNERS KNOW OF RECALLS THAT NEED ATTENTION. MY LATEST CONCERN IS THAT MY COUGAR MIGHT START ON FIRE, PER MY COMPLAINT WITH FORD; THEY SEE NO THREAT WITH MY CRUISE CONTROL ISSUES AND SUGGESTED I CONTACT THE NHTSA WITH MY COMPLAINT. *TR

TL*THE CONTACT OWNS A 1999 MERCURY COUGAR. WHILE DRIVING 45 MPH, THE EXTERIOR LIGHTS BECAME DIM. THE EXTERIOR LIGHTS ALSO DIMMED IMMEDIATELY WHEN THE CONTACT BEGAN DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS ALSO FLICKERED AND DIMMED, BUT THEN ILLUMINATED TO FULL CAPACITY. THE FAILURE IS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 79,700.

I ALSO OWN A 99 COUGAR AND HAVE HAD NOTHING BUT ISSUES, BUT I LOVE THE WAY THE CAR DRIVES WHEN IT WORKS CORRECTLY. I HAVE ALSO REPLACED THE ALTERNATOR AND IT'S ALSO ON ITS 5TH WINDOW MOTOR, WHICH STILL DOES NOT WORK CORRECTLY. I HAVE REPLACED ALMOST EVERY SENSOR POSSIBLE, TOO. OF COURSE WHEN I HAVE QUESTIONED MERCURY ON THESE ISSUES, THEY CLAIM THAT IT'S NOT A COMMON PROBLEM WITH THE COUGARS. I HAVE HEARD FROM OTHERS ON THE TIRE ISSUES, BUT LUCKILY MINE HAS NOT HAD ANY ISSUES WITH TIRES. THE NEWEST ISSUE WITH MINE IS THE HEADLAMPS. I WAS IN SOME HEAVY RAIN WATER IN THE BEGINNING OF OCT. 2006 AND THEY LEAKED AND HAD PUDDLES INSIDE OF THEM. I TOOK IT TO BE SERVICED BY MERCURY AND I HAVE NOT HAD MY CAR BACK FOR 3.5 MONTHS! IN TALKING WITH FORD I HAVE FOUND OUT THAT THEY HAVE NOT MADE ANY HEADLAMPS FOR THE 99 COUGAR SINCE JAN. 2006 AND THEY ARE ON A NATION WIDE BACKORDER. TO MAKE A LONG STORY SHORT, I AM HOPING THAT FORD WILL MAKE THINGS RIGHT FOR NOT STOCKING HEADLAMPS AND PUTTING ME WITHOUT A CAR FOR THE PAST 3.5 MONTHS. *NM

DT*: THE CONTACT STATED THE EXTERIOR BRAKE LIGHTS DID NOT ILLUMINATE AT ALL, CAUSING THE VEHICLE TO NEARLY GET REAR-ENDED WHILE BRAKING FROM TRAVELING 70 MPH. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHO DETERMINED THAT THE WIRING HARNESS NEEDED REPLACEMENT DUE TO A SHORT CIRCUIT. THERE WAS A NHTSA RECALL #01V032000 PERTAINING TO THE BRAKE LIGHT SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. SECONDLY, THE ENGINE HESITATED WHILE WARMING UP, ACCOMPANIED BY A ROUGH IDLE. THE VEHICLE WAS NOT SEEN BY A MECHANIC.