1996 Mercury Cougar

TL * THE CONTACT OWNS A 1996 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTI FREEZE ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE PLASTIC INTAKE MANIFOLD WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

WHILE DRIVING MY 1996 COUGAR THIS PAST SEPTEMBER, WHICH HAS ONLY 40,360 MILES ON IT AND IS STORED MOST OF THE YEAR FOR THE PURPOSES OF COLLECTING AND PRESERVING THE VEHICLE INDEFINITELY, AT LOW SPEEDS I NOTICED THE OBVIOUS SIGN OF COOLANT AND THE SMELL OF COOLANT COMING FROM UP UNDER THE HOOD. I THEN SHUT THE VEHICLE DOWN RIGHT AWAY AND DISCOVERED COOLANT RUNNING ONTO THE GROUND BELOW. NOW, BEING OF AN EXPERIENCED NATURE WITH AUTOMOBILES AND USING CLOSE OBSERVATION OF THE PROBLEM IT APPEARED TO BE EMANATING FROM THE FRONT OF THE INTAKE MANIFOLD. I THEN DISCOVERED AFTER THE FACT THAT THESE 4.6 LITER ENGINES ARE NOTORIOUS FOR THIS INTAKE CRACKING PROBLEM, SO NOW I WILL BE PURCHASING AN UPGRADED AND IMPROVED INTAKE FOR AROUND $223.00 THAT IS DESIGNED AS A REPLACEMENT FOR THIS DEFECTIVE MANIFOLD. I THEN HAD MY VEHICLE TOWED TO MY PLACE OF RESIDENCE AT THE COST OF AROUND $100.00 QUESTION IS? WHY THEN AM I ONE OF THOSE OWNERS THAT WERE NOT GIVEN THE OPPORTUNITY TO GET A COVERED REPLACEMENT WHEN IT IS VERY APPARENT THAT MY YEAR 1996 MERCURY COUGAR SHOULD HAVE BEEN INCLUDED IN THE 4.6 ENGINES RECALL. THIS COULD HAVE BEEN A DISASTROUS SITUATION DAMAGING OR SHORTENING THE LIFE OF A WELL CARED FOR ENGINE. THE INTAKE MANIFOLD IS SIMPLY NOT A COMPONENT THAT SHOULD FAIL, I REALIZE THAT THIS DOESN'T APPLY TO EVERY COMPONENT ON A VEHICLES ENGINE BUT IT DOES AND SHOULD APPLY TO THIS COMPONENT BECAUSE OF THE IMPORTANCE OF THIS PART, SINCE THE POTENTIAL COST INCURRED TO AN OWNER IF IT OVERHEATS THE ENGINE COULD BE QUITE HIGH AND THIS IS COMPLETELY SOLVABLE BY PROPER COMPONENT DESIGN AS IS WELL PROVEN WITH GOOD DESIGNS IN THE MANY AUTOMOBLES PRODUCED IN PAST YEARS. *CN

I WAS DRIVING AND SAW MY LOW COOLANT LIGHT WAS ON. PULLED INTO CAR PARTS COMPANY PARKING LOT. OPENED HOOD SAW COOLANT ON TOP OF MOTOR AND UNDERSIDE OF HOOD. COOLANT WAS LEAKING FROM FRONT OF THE INTAKE MANIFOLD. UPON INSPECTION REALIZED THE MANIFOLD IS MADE OF PLASTIC. I ATTEMPTED TO STOP THE LEAK WITH PLASTIC REPAIR AND A COOLANT SYSTEM REPAIR, NO USE. HAD TO LIMP THE CAR TO ZENDER FORD IN SPRUCE GROVE, ALBERTA. THEY ARE FIXING THE CAR AT AN ESTIMATED COST OF $900.00 NO WARRANTY OR RECALL. LEFT ME STRANDED 400 KM'S FROM MY HOME. *NM

CAMPAIGN 96V007000----ON MY 96 COUGARXR7 PURCHASED IN 2001--HAD TO REPACE MOTOR DUE TO OVERHEATING--NEW MOTOR STARTED TO OVERHEAT/BLOWER CAUSED THIS OVER-HEATING--BECAUSE BLOWER CAME ON ERATICALLY MECHANIC DID NOT FIND IMMEDIATELY//CURRENTLY OUT OF POCKETEXPENSES AROUND 6000.00--DEALER SHOULD OF HAD THIS FIXED BEFORE SELLING TO ME OR AT LEAST NOTIFIED ME OF THIS RECALL

CHECK FOR COOLANT LEAK AT INTAKE MANIFOLD. REPLACED INTAKE MANIFOLD. THERE WERE REGULAR OIL CHANGES AND TIRE ROTATION. *BF THE ENGINE LIGHT HAD COME ON, AND THE COOLANT LIGHT WOULD COME ON AND OFF. THE DEALER HAD TO REPLACE THE ENGINE SENSOR LIGHT AND ADDED A CUP OF WATER. THE CONSUMER'S SON IN LAW WAS DRIVING THE VEHICLE AND WHITE SMOKE COMING FROM UNDER THE VEHICLE, THE RUBBER STRIP ON THE INSIDE OF THE VEHICLE WAS COMING OFF, THE RIGHT REAR TRIM PANEL COMING LOOSE, THE BRAKES MADE RUBBING NOISE INTERMITTENTLY, GLOVE BOX DOOR WON'T SHUT, THE AIR BAG WOULD RATTLE, THE RIGHT FRONT DOOR RATTLED WHILE THE VEHICLE WAS IN MOTION, AND THE DOOR SWITCH TRIM PANEL WAS DISCOLORED. *SC

I PURCHASED MY COUGAR IN 1996 BRAND NEW. I HAVE BEEN IT SOUL OWNER SINCE THE DATE OF PURCHASE. ON NOVEMBER 23, 2004 I WAS DRIVING TO WORK AND ABOUT HALF WAY THERE MY LOW COOLANT LIGHT CAME ON. THERE WAS NO OTHER SIGNS THAT MY CAR WAS IN TROUBLE, NO OVERHEATING ON MY TEMPERATURE GAUGE, SO I CONTINUED TO WORK, PARKED THE CAR. BEFORE I STARTED THE CAR I ADDED A GALLON OF ANTIFREEZE AND IT SEEMED TO DRAIN OUT SO I ADDED ANOTHER GALLON, IT DID THE SAME. I IMMEDIATE CALLED MY MECHANIC BEFORE STARTING THE CAR. HE TOLD ME TO START THE CAR AND WHEN I DID I LOOKED UNDER THE CAR AND ALL THE ANTIFREEZE WAS POURING OUT FAST. I SHUT OFF THE CAR AND HAD IT TOWED DIRECTLY TO MY MECHANIC. HE HAS INFORMED ME THAT THE MANIFOLD HAS CRACKED. I HAVE HAD THIS ITEM PERIODICALLY CHECKED SINCE I RECEIVED THE RECALL INFORMATION IN 1998. EACH CHECK HAS ASSURED ME THAT THIS MANIFOLD WAS IN GOOD SHAPE. NOW I FIND OUT THAT THE RECALL WILL NOT COVER THE REPLACEMENT OF THE MANIFOLD. THIS IS GOING TO COST ME $1100.00 TO FIX. I THINK IT IS VERY UNFAIR THAT FORD WILL NOT CONTINUE TO HONOR THE RECALL SINCE THEY KNOW THAT THIS PLASTIC MANIFOLD WILL NOT HOLD UP FOR THE LIFE OF THE CAR. THIS IS MY FIRST MAJOR ISSUE AND I AM VERY DISAPPOINTED IN FORDS POLICY. I BOUGHT MY COUGAR IN GOOD FAITH AND I LOVE MY CAR VERY MUCH. BECAUSE I TAKE CARE OF MY VEHICLE I MISSED THE CUTOFF TIME BY FOUR MONTHS AND NOW IT WILL COST ME DEARLY. WHY WEREN'T VEHICLE OWNERS INFORMED OF THE CUTOFF TIMES? I WAS GIVEN THE IMPRESSION THIS RECALL WOULD BE HONORED IN GOOD FAITH FOR THE LIFE OF THE VEHICLE. *NM

I JUST PURCHASED VEHICLE FROM USED CAR LOT. DURING MY 3 MILE TRIP HOME THE CAR OVER HEATED AND WATER VAPOR WAS COMING IN THROUGH AIR CONDITIONING VENTS. WHEN I STOPPED AT MY HOME, I COULD SEE STEAM COMING FROM INSIDE ENGINE. WHEN I OPENED THE HOOD, I FOUND THAT THERE WAS CRACK IN A PLASTIC PART COMING DIRECTLY OFF OF THE ENGINE BLOCK TO A COOLANT HOSE. I WENT TO SEVERAL AUTO PARTS STORES TO IDENTIFY THE PART AND FOUND IT WAS A CRACK IN THE INTAKE MANIFOLD WATER CROSS-OVER JACKET CAUSING COOLANT LEAK. THE STORES DID NOT CARRY A REPLACEMENT, SO I CALLED THE FORD DEALERSHIP. FORD DOES HAVE A REPLACEMENT PART, ACTUALLY THEY REDESIGNED THE WHOLE INTAKE MANIFOLD BECAUSE OF THEIR POOR DESIGN ERROR. THEY ALSO HAD EXTENDED THE CAR WARRANTY TO 7 YEARS TO REPLACE THIS PART IF/WHEN FAILURE OCCURS. THE FORD REPLACEMENT IS AN ASSEMBLY, NOT PART JUST THE PROBLEM PART, IT COSTS $589.17 AND DEALER INSTALLATION OF IT COSTS $450.00. FORD WOULD NOT ASSIST OR GIVE AT ALL ON THE 7 YEAR WARRANTY EXTENSION TO FIX THEIR OBVIOUS DESIGN FLAW IN THE PART AND/OR THE WHOLE ASSEMBLY. THROUGH ON-LINE NEWGROUPS ABOUT THIS PROBLEM, JUNKYARDS CANNOT KEEP THE OLD PLASTIC PART IN THEIR YARDS. I LOVE THE COUGAR XR7 V8, BUT BEWARE IF THIS PART HASN'T BEEN FIXED WITH THE NEW ONE, THAT YOU WILL AT SOME POINT HAVE TO FIX IT. *NM