FRED MARTIN FORD 4701 MAHONING AVE YOUNGSTOWN, OHIO (330) 793-2444 REFUSED TO COMPLETE SAFETY RECALL FOR THE SPEED CONTROL ON MY 1994 MERCURY CAPRI. THEY SAY THEY ARE NOT QUALIFIED TO DO THE RECALL BUT DID WORK ON THE FIRST PART OF THE RECALL (DISCONNECTING THE SWITCH) BUT REFUSE TO REPLACE THE PART SPECIFIED IN THE RECALL. I …
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FRED MARTIN FORD 4701 MAHONING AVE YOUNGSTOWN, OHIO (330) 793-2444 REFUSED TO COMPLETE SAFETY RECALL FOR THE SPEED CONTROL ON MY 1994 MERCURY CAPRI. THEY SAY THEY ARE NOT QUALIFIED TO DO THE RECALL BUT DID WORK ON THE FIRST PART OF THE RECALL (DISCONNECTING THE SWITCH) BUT REFUSE TO REPLACE THE PART SPECIFIED IN THE RECALL. I CALLED TODAY (JULY23RD) AND WAS TOLD WE DON'T WORK ON MERCURY VEHICLES AFTER THEY HAD ALREADY WORKED ON IT. *TR
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
1994 Mercury Capri Problems, Complaints & Recalls | Skip That Year